The Pelham London - Starhotels Collezione Exterior photo The photo shows a warmly lit living room with a rich, traditional aesthetic. The walls are covered in dark wood paneling, creating a cozy and sophisticated atmosphere. 

The room features several seating areas. A plush red sofa with several throw pilThe Pelham London - Starhotels Collezione Exterior photo The photo shows a beautifully set breakfast table with a variety of dishes. The table is round and appears to be made of stainless steel, reflecting the light. 

In the center of the table, there's a white ceramic teapot and a small pitcher. To the lThe Pelham London - Starhotels Collezione Exterior photo The photo captures a beautifully set breakfast table, likely in a restaurant or hotel. The focus is on a plate of Eggs Benedict, a classic dish consisting of poached eggs and Canadian bacon served on English muffins, topped with a rich hollandaise sa
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 Cromwell Place, London, United Kingdom, SW7 2LA
-
Close to the Science Museum
Great
8.5
9.3
/10
4.7
4.4
/5

Rooms & Suites

The Pelham London offers 51 individually designed rooms and suites, each showcasing a blend of antique and contemporary furnishings. The Deluxe double rooms are the largest, providing expansive space of approximately 23 square metres with luxurious amenities including Penhaligon's bath products and Frette linen. The King Suite features an opulently furnished drawing room with floor-to-ceiling windows and is over 840 square feet, offering excellent views of South Kensington.

Dining

La Trattoria by Alfredo Russo serves authentic Italian cuisine crafted by Michelin-starred Chef Alfredo Russo. The restaurant provides various dining experiences throughout the day, from breakfast to dinner, and features a unique Giro d'Italia menu that highlights regional Italian dishes. Special offerings include Afternoon Tea, incorporating classic British flavors with an Italian twist.

Location

Situated in South Kensington, The Pelham is minutes away from world-renowned museums such as the Natural History Museum, the Science Museum, and the Victoria & Albert Museum. The hotel's central position allows guests easy access to upscale shopping at Harrods and cultural landmarks like the Royal Albert Hall. With fast connections to the London Underground, exploring greater London becomes effortlessly convenient.

Business Services

The Pelham London provides five conference rooms accommodating various setups, including boardroom and cocktail options. High-speed Wi-Fi is available throughout the venue, ensuring connectivity during meetings. An in-house Event Team assists with the organization, providing detailed setup proposals and delicious menu options.

Family-Friendly Amenities

For families, The Pelham offers a Family Program that includes special treats for younger guests, ensuring a fun experience for children. Suites can connect on request, providing additional space for families. The hotel's concierge can assist in arranging family-oriented activities in London.

Highlights

Location: Minutes away from the Natural History Museum

Dining: Authentic Italian cuisine with Michelin-star Chef

Business: 5 versatile conference rooms available

Family-Friendly: Special offerings for children

Wellness: 24-hour fitness room on-site

Dining: Afternoon Tea with Italian twist

Must-do experiences

  • Visit Borough Market for fresh local produce and delicious street food.
  • Explore the hidden gardens of St. Dunstan in the East for peace.
  • Indulge in classic fish and chips at Poppies in Spitalfields Market.
  • Take a stroll along the South Bank for stunning river views and art.
  • Discover the quirky shops on Portobello Road for unique finds.
View all

Select your room type

The Pelham London - Starhotels Collezione offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Triple Room
2 persons
305 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Coffee machine
Cosy Double Room
2 persons
240 sq. feet 
1 Double bed
Shower
Coffee machine
Junior Suite
2 persons
325 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Double Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

The Pelham London - Starhotels Collezione offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Pelham London, guests are welcomed to indulge in authentic Italian flavors at La Trattoria by Alfredo Russo, complemented by the cozy atmosphere of a contemporary drawing room. With a focus on refined culinary experiences, the dining options provide a perfect setting for any occasion, from leisurely breakfasts to elegant dinners.
The Pelham London - Starhotels Collezione Restaurant photo The Library
The Pelham London - Starhotels Collezione Restaurant photo The Long Room
The Pelham London - Starhotels Collezione Restaurant photo The interior of the restaurant

La Trattoria by Alfredo Russo

Italian
Ambiance
Nestled in the basement level, this inviting restaurant combines traditional Italian charm with modern design, set against a backdrop of elegant decor featuring bold brass fittings and grand drapes.
Key Offerings
Signature dishes include homemade pasta crafted to perfection, alongside an exquisite selection of desserts. Special experiences like high tea with homemade scones paired with New Forest Naked strawberry jam and Cornish Rodda's clotted cream are a highlight.
Reservation
Reservations recommended.
Open for breakfast, lunch, dinner, and high tea.

The Pelham London - Starhotels Collezione Location

15 Cromwell Place, London, United Kingdom, SW7 2LA
Map view
15 Cromwell Place, London, United Kingdom, SW7 2LA
Nearby
Museum
Victoria and Albert Museum
1200 ft
Museum
Science Museum
1500 ft
Restaurants
Muriel's Kitchen
300 ft
South Kensington 1-3 Pelham Street South Kensington
Khan's of Kensington
300 ft
3 Harrington Road South Kensington
Jia
300 ft
1 Harrington Road
The Drawing Rooms
400 ft
10 Harrington Road The Ampersand Hotel
Maitre Choux
400 ft
15 Harrington Road South Kensington
La Trattoria by Alfredo Russo
100 ft
15 Cromwell Place The Pelham
Apero
500 ft
2 Harrington Road The Ampersand Hotel
Rocca
500 ft
73 Old Brompton Road
Snowflake Luxury Gelato
300 ft
42-44 Thurloe Street
Sole Luna
400 ft
34 Thurloe Street
Explore London
Explore Local Highlights
Top Attractions
Activities
Dining
Entertainment
Natural History Museum
Natural History Museum
11 minutes' walk
A world-renowned museum featuring exhibits on dinosaurs, minerals, and human biology. Free admission and guided tours available.
Victoria and Albert Museum
Victoria and Albert Museum
5 minutes' walk
The largest museum of decorative arts and design, showcasing over 2.3 million objects. Free entry and special exhibitions offered.
Science Museum
Science Museum
6 minutes' walk
Interactive exhibits and fascinating displays illuminate science's role in our lives. Family-friendly activities and free entry.
Royal Albert Hall
Royal Albert Hall
13 minutes' walk
Iconic concert hall offering diverse performances. Explore guided tours and enjoy a magical atmosphere steeped in history.
Kensington Gardens
Kensington Gardens
20 minutes' walk
Relax in this beautiful green space with gardens, a lake, and the Diana Memorial Playground. Ideal for a peaceful retreat.
Cycling in Hyde Park
25 minutes' walk
Thrilling cycling trails through scenic parkland. Bike rentals available nearby for a fun outdoor adventure in the city.
Yalta Memorial Garden
3 minutes' walk
Serene garden perfect for meditation or reading. A peaceful spot to unwind amidst beautiful landscaping and historical significance.
Muriel's Kitchen
Muriel's Kitchen
1 minute' walk
Charming atmosphere offering delicious comfort food with a twist. Perfect for breakfast or brunch, with vegetarian options available.
Khan's of Kensington
Khan's of Kensington
2 minutes' walk
Authentic Indian cuisine served in a cozy setting. Fans rave about the curries; reservations recommended during peak times.
The Drawing Rooms
The Drawing Rooms
2 minutes' walk
Elegant dining space providing traditional British fare. Signature afternoon tea is a must-try for a quintessential experience.
Royal Albert Hall Events
13 minutes' walk
Live concerts and performances in an iconic venue. Variety of shows make it a vibrant hub of entertainment for all ages.
South Kensington Nightlife
9 minutes' walk
A lively street filled with bars and pubs. Great for enjoying live music or cocktails in a friendly atmosphere, suitable for all.
Getting around
City Centre
London6 min  ·  2.2 mi
Airports
London City (LCY)28 min  ·  11.2 mi
London Heathrow (LHR)35 min  ·  14.4 mi
Train
London Victoria Metro Station27 min  ·  1.4 mi
Underground
South Kensington Tube Station3 min  ·  700 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Pelham London - Starhotels Collezione serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Hindi
Year renovated:
2007
Number of floors:
4
Number of rooms:
55

Reviews and Ratings

Feedback about The Pelham London - Starhotels Collezione from previous guests about their experience.
Review score
Based on 545 verified reviews
8.6/10
Great
89%
Recommend
Cleanliness
8.8/10
Comfort
9.0/10
Facilities
8.4/10
Free Wi-Fi
8.5/10
Location
9.5/10
Staff
9.2/10
Value for money
8.1/10
Guest reviews
based on 545 reviews
8.6/10
based on 1080 reviews
4.5/5
based on 987 reviews
8.5/10
Alexander from United Kingdom
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed:January 20, 2026
9.3/10

Charming Stay

helpful stafftrain platformfront desk
The staff was quite helpful. I especially appreciated Thomas, the concierge, he walked with us to the train platform so we didn't need to carry our luggage. I found Anna at the front desk so nice.. she helped me a lot. The hotel is near excellent restaurants.
A few stains on the carpet give the wrong impression and surely can be easily cleaned.
Facilities
9/10
The hotel restaurant offered tasty food and a cute presentation. The overall hotel cleanliness contributed to a feeling of safety. The hotel had an english style house..
Rooms
9/10
The room provided all the essential amenities. Beds and beddings were very comfortable. A window lit the bathroom.. that was a plus.
Dining
10/10
Breakfast included fruit salad and french toast. There were also pasties brought to our table.. Breakfast was excellent with so much to choose from. The full english breakfast was superb.
Service
9/10
The location is ideal and near excellent restaurants. The staff is friendly and informative. The staff is kind and cute..
0 Helpful
|
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Taylor from United States
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed:December 16, 2025
8.5/10

Elegant stay, minor Hiccup

staff kindnessbreakfast choicesgarden proximitysmooth transport
staff kindness stood out. Breakfast choices proved satisfying. I appreciated the proximity to Kensington Gardens. The concierge arranged smooth transport for my onward journey. I could leave my luggage until I returned, made my day much easier.
The room felt a little cramped. More space would've been ideal.
Facilities
9/10
The hotel features tasteful decorations with abundant character. Communal spaces provide areas for relaxation. The breakfast service is quite elegant. It's served to the table, offering an alternative to buffet-style dining.
Rooms
8/10
The room contained a large, comfortable bed with an super tidy bathroom. The bathroom included quality toiletries. Appointed with a large comfy bed, it ensured a restful experience. Rooms feature tasteful decor reflecting the hotel's overall style.
0 Helpful
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Ella from Germany
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed:December 09, 2025
6/10

Mixed feelings on this place

misleading informationsuperficial politeness
The Front Desk Manager did not fulfill promises. A room change was said to be scheduled for the morning. Later the manager denied this entirely. This wasted my precious vacation time as a result. No interest was shown toward getting my guest feedback at check-out.
0 Helpful
Hannah from United Kingdom
Single
deluxe double room
4 nights in November 2025
|
Reviewed:November 26, 2025
9.3/10

an elegant private home

central locationelegant decorcomfortable bedshelpful staff
i regularly visit the area and this hotel feels like home. the location is central near the tube station and bus stop. the hotel provides walking distance access to hyde park and museums. it is beautifully decorated with cozy, elegant rooms each has its own unique charm. beds are comfortable with soft, light bed linens.
the breakfast service was slow. it took more than thirty minutes to get served on two occasions. my table was not cleaned and this was disappointing for the price i paid.
Location
9/10
The location provides easy access to museums and shops. It is convenient for exploring the city. the hotel's proximity to the tube station ensures convenient access to different parts of the city. access to the airport is also convenient.
Rooms
9/10
The room i stayed in was tastefully decorated. It had great facilities and a comfortable bed. the room was immaculate and it felt clean. the rooms are beautifully decorated and nicely appointed with unique styles.
Service
10/10
The staff were great throughout my stay. they were helpful and warm. particular staff members provided excellent service to me. Their assistance was really appreciated.
Dining
9/10
The breakfast choice was extensive with many options. the hotel offers italian cuisine which is traditional and delicious. i especially recommend the braised cheek which is a northern italian dish. It was delicious.
0 Helpful
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Jessica from United Kingdom
Couple
Deluxe Double Room
4 nights in November 2025
|
Reviewed:November 20, 2025
8.7/10

comfortable stay

classic furniturecomfortable bedconvenient location
my room had classic english furniture. the bed was very comfortable. the location is very convenient to the history museum and victoria and albert museum. it is a short walk to harrods from the hotel. staff members were friendly and helpful throughout my stay. i particularly appreciated their assistance with directions.
the wooden floor in my room did creak slightly at times.
Facilities
9/10
the hotel features classic decor that added to the overall ambiance. the location provides easy access to nearby museums and shopping areas. transport options were conveniently close to the hotel.
Dining
8/10
i found the breakfast selection to be varied. the hotel has a trattoria serving italian food. several restaurants and cafes are located near the hotel.
Service
9/10
staff members were generally friendly and helpful . they assisted with directions and other requests. i found their cute attitude a positive aspect of my stay.
0 Helpful
|
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Questions of the users
About The Pelham London - Starhotels Collezione
What is the cost of the airport shuttle service from Heathrow to your hotel?
10 December 2024
The price varies depending on the size of the vehicle and the number of passengers. It's best to reach out to the Concierge department for specific details and assistance.
Can a late checkout at 1 PM be arranged if I have a medical meeting to attend?
20 March 2025
Yes, complimentary late checkout can be provided upon request with your reservation. Please confirm this with the hotel ahead of your stay.
Does the Junior Suite feature a shower alongside a bath?
15 November 2024
Yes, the Junior Suite is equipped with both a shower and a bathtub for guests' convenience.
Are king-sized beds guaranteed in the Deluxe rooms?
5 February 2025
Not all Deluxe rooms come with king-sized beds. To ensure a king bed, consider booking an Executive room or a higher category.
Is parking available at the hotel?
8 April 2025
The hotel does not offer parking, but the nearest car park is just a minute's drive away at 31-36 Harrington Road, SW7 3ND.
Is luggage storage available after checkout for late flights?
15 January 2025
Yes, luggage can be stored with the Concierge team for the entire day after checkout.
Can two Junior Suites be connected for a family stay?
21 June 2025
Booking two interconnecting Junior Suites is an option, subject to availability. This arrangement is ideal for families or larger groups.
Is there an elevator to access the rooms in the hotel?
12 August 2024
Yes, there is one elevator in the hotel, although some rooms are only accessible by stairs.
Can I arrange for two baby cribs in my room?
3 October 2024
Two baby cribs can be accommodated in suitable room categories, such as Executive or Junior Suite.
Is complimentary Wi-Fi available in the hotel rooms?
27 September 2025
Yes, free Wi-Fi is offered throughout the hotel, including all guest rooms.
Do the hotel rooms have air conditioning?
18 July 2025
Yes, all rooms are equipped with air conditioning for guest comfort.
Can payments be split between two different credit cards at check-in?
30 May 2025
Yes, it is possible to split the total amount and use two separate credit cards at check-in.

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