The Pelham London - Starhotels Collezione, London – Luxury 5★ Hotel from 431$| HotelBest.net

75 photos

The Pelham London - Starhotels Collezione Exterior photo The photo shows a warmly lit living room with a rich, traditional aesthetic. The walls are covered in dark wood paneling, creating a cozy and sophisticated atmosphere.

The room features several seating areas. A plush red sofa with several throw pil

The Pelham London - Starhotels Collezione Exterior photo The photo shows a beautifully set breakfast table with a variety of dishes. The table is round and appears to be made of stainless steel, reflecting the light.

In the center of the table, there's a white ceramic teapot and a small pitcher. To the l

The Pelham London - Starhotels Collezione Exterior photo The photo captures a beautifully set breakfast table, likely in a restaurant or hotel. The focus is on a plate of Eggs Benedict, a classic dish consisting of poached eggs and Canadian bacon served on English muffins, topped with a rich hollandaise sa

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Key details

About the Hotel

15 Cromwell Place, London, United Kingdom, SW7 2LA

Close to the Science Museum

Great

8.5

9.3

/10

4.7

4.4

Rooms & Suites

The Pelham London offers 51 individually designed rooms and suites, each showcasing a blend of antique and contemporary furnishings. The Deluxe double rooms are the largest, providing expansive space of approximately 23 square metres with luxurious amenities including Penhaligon's bath products and Frette linen. The King Suite features an opulently furnished drawing room with floor-to-ceiling windows and is over 840 square feet, offering excellent views of South Kensington.

Dining

La Trattoria by Alfredo Russo serves authentic Italian cuisine crafted by Michelin-starred Chef Alfredo Russo. The restaurant provides various dining experiences throughout the day, from breakfast to dinner, and features a unique Giro d'Italia menu that highlights regional Italian dishes. Special offerings include Afternoon Tea, incorporating classic British flavors with an Italian twist.

Location

Situated in South Kensington, The Pelham is minutes away from world-renowned museums such as the Natural History Museum, the Science Museum, and the Victoria & Albert Museum. The hotel's central position allows guests easy access to upscale shopping at Harrods and cultural landmarks like the Royal Albert Hall. With fast connections to the London Underground, exploring greater London becomes effortlessly convenient.

Business Services

The Pelham London provides five conference rooms accommodating various setups, including boardroom and cocktail options. High-speed Wi-Fi is available throughout the venue, ensuring connectivity during meetings. An in-house Event Team assists with the organization, providing detailed setup proposals and delicious menu options.

Family-Friendly Amenities

For families, The Pelham offers a Family Program that includes special treats for younger guests, ensuring a fun experience for children. Suites can connect on request, providing additional space for families. The hotel's concierge can assist in arranging family-oriented activities in London.

Highlights

Location: Minutes away from the Natural History Museum

Dining: Authentic Italian cuisine with Michelin-star Chef

Business: 5 versatile conference rooms available

Family-Friendly: Special offerings for children

Wellness: 24-hour fitness room on-site

Dining: Afternoon Tea with Italian twist

Must-do experiences

Visit Borough Market for fresh local produce and delicious street food.
Explore the hidden gardens of St. Dunstan in the East for peace.
Indulge in classic fish and chips at Poppies in Spitalfields Market.
Take a stroll along the South Bank for stunning river views and art.
Discover the quirky shops on Portobello Road for unique finds.

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Select your room type

The Pelham London - Starhotels Collezione offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Triple Room

2 persons

305 sq. feet

1 Single Bed or 1 Double Bed

Shower

Coffee machine

room details

Cosy Double Room

2 persons

240 sq. feet

1 Double bed

Shower

Coffee machine

room details

Junior Suite

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

The Pelham London - Starhotels Collezione offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Pelham London, guests are welcomed to indulge in authentic Italian flavors at La Trattoria by Alfredo Russo, complemented by the cozy atmosphere of a contemporary drawing room. With a focus on refined culinary experiences, the dining options provide a perfect setting for any occasion, from leisurely breakfasts to elegant dinners.

The Pelham London - Starhotels Collezione Restaurant photo The Library

The Pelham London - Starhotels Collezione Restaurant photo The Long Room

The Pelham London - Starhotels Collezione Restaurant photo The interior of the restaurant

La Trattoria by Alfredo Russo

Italian

Ambiance

Nestled in the basement level, this inviting restaurant combines traditional Italian charm with modern design, set against a backdrop of elegant decor featuring bold brass fittings and grand drapes.

Key Offerings

Signature dishes include homemade pasta crafted to perfection, alongside an exquisite selection of desserts. Special experiences like high tea with homemade scones paired with New Forest Naked strawberry jam and Cornish Rodda's clotted cream are a highlight.

Reservation

Reservations recommended.

Open for breakfast, lunch, dinner, and high tea.

The Pelham London - Starhotels Collezione Location

15 Cromwell Place, London, United Kingdom, SW7 2LA

Map view

15 Cromwell Place, London, United Kingdom, SW7 2LA

City landmarks

Garden

Buckingham Palace

1.5 mi

Park

Hyde Park

1.3 mi

Museum

Natural History Museum

2800 ft

Landmark

Coca-Cola London Eye

2.5 mi

Museum

The British Museum

2.7 mi

Landmark

Harrods

3300 ft

Church

Westminster Abbey

2.1 mi

Landmark

Madame Tussauds London

2.1 mi

Event hall

Royal Albert Hall

3600 ft

Park

Kensington Gardens

1.1 mi

Palace

Kensington Palace

1.5 mi

Landmark

Oxford Street

1.9 mi

Palace

St James's Park

1.8 mi

Landmark

Churchill War Rooms

2.0 mi

Square

Trafalgar Square

2.2 mi

Square

Piccadilly Circus

2.0 mi

Landmark

Big Ben

2.2 mi

Museum

National Gallery

2.2 mi

Landmark

Marylebone

2.0 mi

Church

Westminster

1.8 mi

Park

Holland Park

1.4 mi

Landmark

Green Park London

1.5 mi

Zoo

Battersea Park

1.6 mi

Monument

The Albert Memorial

3600 ft

Gallery

Saatchi Gallery

4500 ft

Market

Borough Market

3.7 mi

Museum

Design Museum

1.6 mi

Nearby

Museum

Victoria and Albert Museum

1200 ft

Museum

Science Museum

1500 ft

Restaurants

Muriel's Kitchen

300 ft

South Kensington 1-3 Pelham Street South Kensington

Khan's of Kensington

300 ft

3 Harrington Road South Kensington

Jia

300 ft

1 Harrington Road

The Drawing Rooms

400 ft

10 Harrington Road The Ampersand Hotel

Maitre Choux

400 ft

15 Harrington Road South Kensington

La Trattoria by Alfredo Russo

100 ft

15 Cromwell Place The Pelham

Apero

500 ft

2 Harrington Road The Ampersand Hotel

Rocca

500 ft

73 Old Brompton Road

Snowflake Luxury Gelato

300 ft

42-44 Thurloe Street

Sole Luna

400 ft

34 Thurloe Street

Explore London

Explore Local Highlights

Natural History Museum

11 minutes' walk

A world-renowned museum featuring exhibits on dinosaurs, minerals, and human biology. Free admission and guided tours available.

Victoria and Albert Museum

5 minutes' walk

The largest museum of decorative arts and design, showcasing over 2.3 million objects. Free entry and special exhibitions offered.

Science Museum

6 minutes' walk

Interactive exhibits and fascinating displays illuminate science's role in our lives. Family-friendly activities and free entry.

Royal Albert Hall

13 minutes' walk

Iconic concert hall offering diverse performances. Explore guided tours and enjoy a magical atmosphere steeped in history.

Kensington Gardens

20 minutes' walk

Relax in this beautiful green space with gardens, a lake, and the Diana Memorial Playground. Ideal for a peaceful retreat.

Cycling in Hyde Park

25 minutes' walk

Thrilling cycling trails through scenic parkland. Bike rentals available nearby for a fun outdoor adventure in the city.

Yalta Memorial Garden

3 minutes' walk

Serene garden perfect for meditation or reading. A peaceful spot to unwind amidst beautiful landscaping and historical significance.

Muriel's Kitchen

1 minute' walk

Charming atmosphere offering delicious comfort food with a twist. Perfect for breakfast or brunch, with vegetarian options available.

Khan's of Kensington

2 minutes' walk

Authentic Indian cuisine served in a cozy setting. Fans rave about the curries; reservations recommended during peak times.

The Drawing Rooms

2 minutes' walk

Elegant dining space providing traditional British fare. Signature afternoon tea is a must-try for a quintessential experience.

Royal Albert Hall Events

13 minutes' walk

Live concerts and performances in an iconic venue. Variety of shows make it a vibrant hub of entertainment for all ages.

South Kensington Nightlife

9 minutes' walk

A lively street filled with bars and pubs. Great for enjoying live music or cocktails in a friendly atmosphere, suitable for all.

Getting around

City Centre

London6 min · 2.2 mi

Airports

London City (LCY)28 min · 11.2 mi

London Heathrow (LHR)35 min · 14.4 mi

Train

London Victoria Metro Station27 min · 1.4 mi

Underground

South Kensington Tube Station3 min · 700 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel The Pelham London - Starhotels Collezione serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Hindi

Year renovated:

2007

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about The Pelham London - Starhotels Collezione from previous guests about their experience.

Review score

Based on 545 verified reviews

8.6/10

Great

89%

Recommend

Cleanliness

8.8/10

Comfort

9.0/10

Facilities

8.4/10

Free Wi-Fi

8.5/10

Location

9.5/10

Staff

9.2/10

Value for money

8.1/10

based on 1080 reviews

4.5/5

Alexander from United Kingdom

Couple

Deluxe Double Room

3 nights in November 2025

Reviewed:January 20, 2026

9.3/10

Charming Stay

helpful stafftrain platformfront desk

The staff was quite helpful. I especially appreciated Thomas, the concierge, he walked with us to the train platform so we didn't need to carry our luggage. I found Anna at the front desk so nice.. she helped me a lot. The hotel is near excellent restaurants.

A few stains on the carpet give the wrong impression and surely can be easily cleaned.

Facilities

9/10

The hotel restaurant offered tasty food and a cute presentation. The overall hotel cleanliness contributed to a feeling of safety. The hotel had an english style house..

Rooms

9/10

The room provided all the essential amenities. Beds and beddings were very comfortable. A window lit the bathroom.. that was a plus.

Dining

10/10

Breakfast included fruit salad and french toast. There were also pasties brought to our table.. Breakfast was excellent with so much to choose from. The full english breakfast was superb.

Service

9/10

The location is ideal and near excellent restaurants. The staff is friendly and informative. The staff is kind and cute..

0 Helpful

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Taylor from United States

Couple

Deluxe Double Room

3 nights in November 2025

Reviewed:December 16, 2025

8.5/10

Elegant stay, minor Hiccup

staff kindnessbreakfast choicesgarden proximitysmooth transport

staff kindness stood out. Breakfast choices proved satisfying. I appreciated the proximity to Kensington Gardens. The concierge arranged smooth transport for my onward journey. I could leave my luggage until I returned, made my day much easier.

The room felt a little cramped. More space would've been ideal.

Facilities

9/10

The hotel features tasteful decorations with abundant character. Communal spaces provide areas for relaxation. The breakfast service is quite elegant. It's served to the table, offering an alternative to buffet-style dining.

Rooms

8/10

The room contained a large, comfortable bed with an super tidy bathroom. The bathroom included quality toiletries. Appointed with a large comfy bed, it ensured a restful experience. Rooms feature tasteful decor reflecting the hotel's overall style.

0 Helpful

Ella from Germany

Couple

Deluxe Double Room

3 nights in November 2025

Reviewed:December 09, 2025

6/10

Mixed feelings on this place

misleading informationsuperficial politeness

The Front Desk Manager did not fulfill promises. A room change was said to be scheduled for the morning. Later the manager denied this entirely. This wasted my precious vacation time as a result. No interest was shown toward getting my guest feedback at check-out.

0 Helpful

Hannah from United Kingdom

Single

deluxe double room

4 nights in November 2025

Reviewed:November 26, 2025

9.3/10

an elegant private home

central locationelegant decorcomfortable bedshelpful staff

i regularly visit the area and this hotel feels like home. the location is central near the tube station and bus stop. the hotel provides walking distance access to hyde park and museums. it is beautifully decorated with cozy, elegant rooms each has its own unique charm. beds are comfortable with soft, light bed linens.

the breakfast service was slow. it took more than thirty minutes to get served on two occasions. my table was not cleaned and this was disappointing for the price i paid.

Location

9/10

The location provides easy access to museums and shops. It is convenient for exploring the city. the hotel's proximity to the tube station ensures convenient access to different parts of the city. access to the airport is also convenient.

Rooms

9/10

The room i stayed in was tastefully decorated. It had great facilities and a comfortable bed. the room was immaculate and it felt clean. the rooms are beautifully decorated and nicely appointed with unique styles.

Service

10/10

The staff were great throughout my stay. they were helpful and warm. particular staff members provided excellent service to me. Their assistance was really appreciated.

Dining

9/10

The breakfast choice was extensive with many options. the hotel offers italian cuisine which is traditional and delicious. i especially recommend the braised cheek which is a northern italian dish. It was delicious.

0 Helpful

Jessica from United Kingdom

Couple

Deluxe Double Room

4 nights in November 2025

Reviewed:November 20, 2025

8.7/10

comfortable stay

classic furniturecomfortable bedconvenient location

my room had classic english furniture. the bed was very comfortable. the location is very convenient to the history museum and victoria and albert museum. it is a short walk to harrods from the hotel. staff members were friendly and helpful throughout my stay. i particularly appreciated their assistance with directions.

the wooden floor in my room did creak slightly at times.

Facilities

9/10

the hotel features classic decor that added to the overall ambiance. the location provides easy access to nearby museums and shopping areas. transport options were conveniently close to the hotel.

Dining

8/10

i found the breakfast selection to be varied. the hotel has a trattoria serving italian food. several restaurants and cafes are located near the hotel.

Service

9/10

staff members were generally friendly and helpful . they assisted with directions and other requests. i found their cute attitude a positive aspect of my stay.

0 Helpful

Questions of the users

About The Pelham London - Starhotels Collezione

What is the cost of the airport shuttle service from Heathrow to your hotel?

10 December 2024

The price varies depending on the size of the vehicle and the number of passengers. It's best to reach out to the Concierge department for specific details and assistance.

Can a late checkout at 1 PM be arranged if I have a medical meeting to attend?

20 March 2025

Yes, complimentary late checkout can be provided upon request with your reservation. Please confirm this with the hotel ahead of your stay.

Does the Junior Suite feature a shower alongside a bath?

15 November 2024

Yes, the Junior Suite is equipped with both a shower and a bathtub for guests' convenience.

Are king-sized beds guaranteed in the Deluxe rooms?

5 February 2025

Not all Deluxe rooms come with king-sized beds. To ensure a king bed, consider booking an Executive room or a higher category.

Is parking available at the hotel?

8 April 2025

The hotel does not offer parking, but the nearest car park is just a minute's drive away at 31-36 Harrington Road, SW7 3ND.

Is luggage storage available after checkout for late flights?

15 January 2025

Yes, luggage can be stored with the Concierge team for the entire day after checkout.

Can two Junior Suites be connected for a family stay?

21 June 2025

Booking two interconnecting Junior Suites is an option, subject to availability. This arrangement is ideal for families or larger groups.

Is there an elevator to access the rooms in the hotel?

12 August 2024

Yes, there is one elevator in the hotel, although some rooms are only accessible by stairs.

Can I arrange for two baby cribs in my room?

3 October 2024

Two baby cribs can be accommodated in suitable room categories, such as Executive or Junior Suite.

Is complimentary Wi-Fi available in the hotel rooms?

27 September 2025

Yes, free Wi-Fi is offered throughout the hotel, including all guest rooms.

Do the hotel rooms have air conditioning?

18 July 2025

Yes, all rooms are equipped with air conditioning for guest comfort.

Can payments be split between two different credit cards at check-in?

30 May 2025

Yes, it is possible to split the total amount and use two separate credit cards at check-in.

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