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Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
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Near West Lake

Location

Sheraton Hanoi Hotel sits on the shores of West Lake, just a 10-minute drive from the bustling Old Quarter. Guests can easily access Hanoi's popular attractions, including Hoan Kiem Lake and the Hanoi Opera House. Proximity to vibrant street vendors enhances the cultural experience.

Rooms

The hotel provides 299 rooms and 16 suites, all offering stunning views of West Lake. Each accommodation incorporates elements of Vietnamese and French colonial decor for a culturally rich experience. The Sheraton Signature Sleep Experience ensures a restful night.

Wellness

Oasis Relax Center offers an array of spa treatments including facials, body scrubs, and massages. The fitness center operates 24 hours and features gym equipment, a sauna, and a jacuzzi room. An outdoor pool allows guests to unwind with scenic views.

Dining

The hotel hosts four dining venues, including Oven D'or Restaurant, which serves a wide range of international dishes and local favorites. The Lobby Lounge offers signature beverages and light snacks in a relaxed setting. Guests can enjoy complimentary breakfast and afternoon hors d'oeuvres in the Sheraton Club Lounge.

Business Events

There are 10 flexible event spaces available for meetings and weddings, accommodating various layouts and guest numbers. Business travelers benefit from the professional concierge services, which assist with travel needs and recommendations. Access to high-efficiency lighting and environmentally friendly practices enhances the experience.

Highlights

Location: 10-minute drive to the bustling Old Quarter

Rooms: 299 rooms with stunning views of West Lake

Dining: Oven D'or Restaurant serves international dishes

Wellness: Oasis Relax Center with spa treatments

Must-do experiences

  • Savor Pho Gia Truyen's legendary pho for breakfast; it's a local favorite.
  • Wander through the hidden streets of the Old Quarter to discover artisan shops.
  • Visit the serene Temple of Literature, Vietnam's first university for history.
  • Explore the bustling Dong Xuan Market for an authentic local shopping spree.
  • Enjoy a street-side coffee at Cafe Giang; try the egg coffee for a treat!
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
112 m² 
1 King-size bed
Heating
Bathtub
Presidential Suite Club level Suite 1 King
2 persons
126 m² 
1 King-size bed
Heating
Bathtub
Sheraton Club Twin Club level Guest room
2 persons
37 m² 
2 Single beds
Heating
Bathtub
Sheraton Club King Club level Guest room 1 King
2 persons
37 m² 
1 King-size bed
Heating
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Hanoi 3.5 km
Airports
Noi Bai International (HAN) 21.9 km
Cat Bi International (HPH) 118.9 km
Train
Ha Noi Railway station 4.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton Hanoi Hotel, indulge in a delightful array of dining options that celebrate both international flavors and authentic local cuisine. Whether enjoying a sumptuous buffet or savoring handcrafted dishes, guests will find vibrant culinary experiences that cater to every palate amidst stunning surroundings.
Sheraton Hanoi Hotel Restaurant photo

Oven D'or

International
Ambiance
Bright and welcoming atmosphere perfect for casual dining.
Key Offerings
Featuring an intriguing blend of international dishes and local flavors, Oven D'or serves an enticing buffet that invites exploration and delight.
Reservation
Reservations not needed.
Open daily from 06:00 to 22:00.

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and Seafood
Ambiance
A sophisticated dining experience with refined decor, perfect for an intimate evening.
Key Offerings
Savor premium seafood and expertly grilled meats alongside fresh sushi and sashimi options, thoughtfully crafted to enhance each guest's dining experience.
Reservation
Reservations recommended.
Open daily from 18:00 to 22:30.

Sheraton Club Lounge

Light meals and beverages
Ambiance
Elegant seating with panoramic views of West Lake, creating a tranquil escape.
Key Offerings
Guests can unwind with a selection of light meals and enjoy coffee, afternoon tea, and refreshing drinks, all while soaking in stunning scenery.
Reservation
Not required.
Hours vary; check with hotel.

Lobby Lounge

Casual dining
Ambiance
Warm and inviting space for socializing or relaxing during the day.
Key Offerings
Perfect for light meals, coffee, and afternoon tea, the Lobby Lounge provides a cozy spot to recharge.
Reservation
Not needed.
Hours vary; inquire with the hotel.

Bar Déjà Vu

Bar and Snack
Ambiance
Lively atmosphere ideal for social gatherings and relaxation.
Key Offerings
Enjoy evening snacks along with a selection of alcoholic beverages, making it a perfect spot for unwinding after a day of exploration.
Reservation
Not required.
Hours vary; check for specific timings.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Nearby
Gallery
Hanoi Design Center
380 m
Restaurants
Oven d'Or Restaurant
10 m
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
140 m
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
240 m
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
230 m
K5 Nghi Tam
Maison de Tet Decor
280 m
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
260 m
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
170 m
98 Tu Hoa Quang An
Cafe du Lac
130 m
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
270 m
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
240 m
13
Dalcheeni
460 m
100 Xuan Dieu Tu Lien
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Questions of the users
About Sheraton Hanoi Hotel
What additional benefits can guests enjoy when booking a room with club access?
12 November 2023
Booking a room with club access grants exclusive services, including daily breakfast, evening hors d'oeuvres, non-alcoholic beverages, use of a work station, complimentary pressing of garments, and more. Enjoy these amenities while relaxing in the Sheraton Club Lounge.
If I arrive early in the morning, can I store my luggage at the front desk until my room is ready?
15 December 2023
Yes, guests can store their luggage at the front desk while waiting for their room to be prepared. Assistance is available if needed.
Is there a casino located within the hotel premises?
10 January 2024
There is no casino available at the hotel.
Are there rooms available with a view of West Lake to enjoy the sunset?
22 January 2024
Rooms are available that offer stunning views of West Lake, ideal for sunset watching. Be sure to specify lake view preferences during your booking.
Do hotel rooms come equipped with bidets?
10 February 2024
Bidets are available upon request in certain rooms and can be set up based on availability.
What is the distance from the hotel to the Old Quarter?
05 March 2024
The hotel is approximately 5 kilometers from the Old Quarter, which is about a 10-minute drive without traffic.
Are there any discounts offered for airline crew members at the hotel?
20 March 2024
Currently, the hotel does not provide discounts for airline crew members.
Is there any complimentary shuttle service from the airport to the hotel?
30 March 2024
At this time, the hotel does not offer a free shuttle service to the airport, but private airport pickup and drop-off can be arranged for a fee.
What current Covid-19 protocols should international travelers be aware of when staying at the hotel?
18 April 2024
The hotel follows the latest guidelines, and as of now, there are no specific Covid-19 prevention measures required for international travelers.
What dining options are available at the hotel?
25 April 2024
The hotel features four diverse dining venues, offering international buffet selections, local delicacies, and a lounge for cocktails and light snacks, providing a variety of choices for all tastes.
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room