Sheraton Hanoi Hotel, Hanoi – Luxury 5★ Hotel from

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Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Near West Lake

Location

Sheraton Hanoi Hotel sits on the shores of West Lake, just a 10-minute drive from the bustling Old Quarter. Guests can easily access Hanoi's popular attractions, including Hoan Kiem Lake and the Hanoi Opera House. Proximity to vibrant street vendors enhances the cultural experience.

Rooms

The hotel provides 299 rooms and 16 suites, all offering stunning views of West Lake. Each accommodation incorporates elements of Vietnamese and French colonial decor for a culturally rich experience. The Sheraton Signature Sleep Experience ensures a restful night.

Wellness

Oasis Relax Center offers an array of spa treatments including facials, body scrubs, and massages. The fitness center operates 24 hours and features gym equipment, a sauna, and a jacuzzi room. An outdoor pool allows guests to unwind with scenic views.

Dining

The hotel hosts four dining venues, including Oven D'or Restaurant, which serves a wide range of international dishes and local favorites. The Lobby Lounge offers signature beverages and light snacks in a relaxed setting. Guests can enjoy complimentary breakfast and afternoon hors d'oeuvres in the Sheraton Club Lounge.

Business Events

There are 10 flexible event spaces available for meetings and weddings, accommodating various layouts and guest numbers. Business travelers benefit from the professional concierge services, which assist with travel needs and recommendations. Access to high-efficiency lighting and environmentally friendly practices enhances the experience.

Highlights

Location: 10-minute drive to the bustling Old Quarter

Rooms: 299 rooms with stunning views of West Lake

Dining: Oven D'or Restaurant serves international dishes

Wellness: Oasis Relax Center with spa treatments

Must-do experiences

Savor Pho Gia Truyen's legendary pho for breakfast; it's a local favorite.
Wander through the hidden streets of the Old Quarter to discover artisan shops.
Visit the serene Temple of Literature, Vietnam's first university for history.
Explore the bustling Dong Xuan Market for an authentic local shopping spree.
Enjoy a street-side coffee at Cafe Giang; try the egg coffee for a treat!

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Club level 1 Bedroom Suite 1 King

2 persons

112 m²

1 King-size bed

Heating

Bathtub

room details

Presidential Suite Club level Suite 1 King

2 persons

126 m²

1 King-size bed

Heating

Bathtub

room details

Sheraton Club Twin Club level Guest room

2 persons

37 m²

2 Single beds

Heating

Bathtub

room details

Sheraton Club King Club level Guest room 1 King

2 persons

37 m²

1 King-size bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hanoi 3.5 km

Airports

Noi Bai International (HAN) 21.9 km

Cat Bi International (HPH) 118.9 km

Train

Ha Noi Railway station 4.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Sitting area
Terrace
Ironing facilities

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Sheraton Hanoi Hotel, indulge in a delightful array of dining options that celebrate both international flavors and authentic local cuisine. Whether enjoying a sumptuous buffet or savoring handcrafted dishes, guests will find vibrant culinary experiences that cater to every palate amidst stunning surroundings.

Oven D'or

International

Ambiance

Bright and welcoming atmosphere perfect for casual dining.

Key Offerings

Featuring an intriguing blend of international dishes and local flavors, Oven D'or serves an enticing buffet that invites exploration and delight.

Reservation

Reservations not needed.

Open daily from 06:00 to 22:00.

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and Seafood

Ambiance

A sophisticated dining experience with refined decor, perfect for an intimate evening.

Key Offerings

Savor premium seafood and expertly grilled meats alongside fresh sushi and sashimi options, thoughtfully crafted to enhance each guest's dining experience.

Reservation

Reservations recommended.

Open daily from 18:00 to 22:30.

Sheraton Club Lounge

Light meals and beverages

Ambiance

Elegant seating with panoramic views of West Lake, creating a tranquil escape.

Key Offerings

Guests can unwind with a selection of light meals and enjoy coffee, afternoon tea, and refreshing drinks, all while soaking in stunning scenery.

Reservation

Not required.

Hours vary; check with hotel.

Lobby Lounge

Casual dining

Ambiance

Warm and inviting space for socializing or relaxing during the day.

Key Offerings

Perfect for light meals, coffee, and afternoon tea, the Lobby Lounge provides a cozy spot to recharge.

Reservation

Not needed.

Hours vary; inquire with the hotel.

Bar Déjà Vu

Bar and Snack

Ambiance

Lively atmosphere ideal for social gatherings and relaxation.

Key Offerings

Enjoy evening snacks along with a selection of alcoholic beverages, making it a perfect spot for unwinding after a day of exploration.

Reservation

Not required.

Hours vary; check for specific timings.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Map view

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

City landmarks

Lake

West Lake

1.4 km

Pagoda

Tran Quoc Pagoda

1.8 km

Monument

Ho Chi Minh Mausoleum

2.6 km

Landmark

Temple Of Literature

3.5 km

Museum

Vietnam Military History Museum

3.2 km

Landmark

Truc Bach Lake

1.5 km

Park

Hanoi Botanical Garden

2.1 km

Pagoda

One Pillar Pagoda

2.7 km

Church

Cua Bac Church

2.2 km

Pagoda

Quan Thanh Temple

2.3 km

Gallery

Work Room Four

1.1 km

Castle

Thang Long Imperial Citadel

3.0 km

Palace

Presidential Palace

2.3 km

Square

Ba Dinh Square

2.5 km

Landmark

Long Bien Bridge

3.2 km

Landmark

Presidential Palace Historical Site

2.3 km

Landmark

Ho Chi Minh's Stilt House

2.4 km

Landmark

Phu Tay Ho

1.3 km

Landmark

Bach Ma Temple

3.3 km

Landmark

Ho Tay Water Park

2.1 km

Landmark

A-Roaming Bodyworker

760 m

Landmark

Old City Gate

3.3 km

Museum

Ho Chi Minh Museum

2.7 km

Monument

Flag Tower of Hanoi

3.1 km

Landmark

Pho Linh Temple

1.0 km

Museum

Vietnam Fine Arts Museum

3.3 km

Landmark

Huu Tiep Lake and the Downed B-52

2.3 km

Landmark

Hanoi Old Citadel

2.3 km

Landmark

Bãi Dá Vuòn Hoa Song Hòng

2.1 km

Nearby

Gallery

Hanoi Design Center

380 m

Restaurants

Oven d'Or Restaurant

10 m

11 Xuan Dieu K5 Nghi Tam

Salt n' Lime

140 m

33 Alley 12 Dang Thai Mai Tay Ho District

Hemispheres Steak & Seafood Grill

240 m

Sheraton Hanoi Hotel K5 Nghi Tam

Bar Deja Vu

230 m

K5 Nghi Tam

Maison de Tet Decor

280 m

Villa 156 Tu Hoa Nghi Tam Village West Lake

Batavia Restaurant & Cafe

260 m

116 Ngoc Ha Street Ngoc Ha Ward

Dieu's Cuisine

170 m

98 Tu Hoa Quang An

Cafe du Lac

130 m

5 Tu Hoa street Tay Ho distrcit

Vine Restaurant & Wine Bar

270 m

1A Xuan Dieu Tay Ho

Kobala Bar Events Rooftop

240 m

Dalcheeni

460 m

100 Xuan Dieu Tu Lien

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Questions of the users

About Sheraton Hanoi Hotel

What additional benefits can guests enjoy when booking a room with club access?

12 November 2023

Booking a room with club access grants exclusive services, including daily breakfast, evening hors d'oeuvres, non-alcoholic beverages, use of a work station, complimentary pressing of garments, and more. Enjoy these amenities while relaxing in the Sheraton Club Lounge.

If I arrive early in the morning, can I store my luggage at the front desk until my room is ready?

15 December 2023

Yes, guests can store their luggage at the front desk while waiting for their room to be prepared. Assistance is available if needed.

Is there a casino located within the hotel premises?

10 January 2024

There is no casino available at the hotel.

Are there rooms available with a view of West Lake to enjoy the sunset?

22 January 2024

Rooms are available that offer stunning views of West Lake, ideal for sunset watching. Be sure to specify lake view preferences during your booking.

Do hotel rooms come equipped with bidets?

10 February 2024

Bidets are available upon request in certain rooms and can be set up based on availability.

What is the distance from the hotel to the Old Quarter?

05 March 2024

The hotel is approximately 5 kilometers from the Old Quarter, which is about a 10-minute drive without traffic.

Are there any discounts offered for airline crew members at the hotel?

20 March 2024

Currently, the hotel does not provide discounts for airline crew members.

Is there any complimentary shuttle service from the airport to the hotel?

30 March 2024

At this time, the hotel does not offer a free shuttle service to the airport, but private airport pickup and drop-off can be arranged for a fee.

What current Covid-19 protocols should international travelers be aware of when staying at the hotel?

18 April 2024

The hotel follows the latest guidelines, and as of now, there are no specific Covid-19 prevention measures required for international travelers.

What dining options are available at the hotel?

25 April 2024

The hotel features four diverse dining venues, offering international buffet selections, local delicacies, and a lounge for cocktails and light snacks, providing a variety of choices for all tastes.