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From343US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ul. Sw. Jana 15, Krakow, Poland, 31-017
-
Steps from the Main Square
Perfect
9.4
9.6
/10
4.7
4.6
/5

Amenities

H15 Luxury Palace offers a variety of upscale amenities, including a restaurant named Artesse that specializes in fine dining, and Bistro The Hours, which serves classic cocktails. Guests can enjoy a fully equipped fitness center, a swimming pool treated with advanced Ospa water treatment technology, and rejuvenating wet and dry saunas. The extensive spa provides exclusive treatments using natural vegan SCENS cosmetics, ensuring relaxation after a day of exploring the city.

Rooms

The hotel features seventy distinctive rooms and suites, each uniquely designed with restored historical elements and modern furnishings. Spacious rooms with ceilings over 4.5 meters high showcase original decorations from the palace's history, while luxury suites offer elegant living spaces and high-end amenities. The standout room, the Presidential Suite, is adorned with 18th-century frescoes and features a green marble bathroom with a freestanding tub.

Location

H15 Luxury Palace is situated at 15 St John's Street, a historically significant area in Krakow that housed aristocratic Polish families. The palace, formerly a cultural center, has been revitalized into a luxurious hotel. Guests can easily access the city's main attractions and the rich history of the area.

Wellness

The hotel's wellness offerings include a comprehensive spa and a state-of-the-art fitness center, where guests can maintain their workout routines. The spa invites visitors to explore a range of treatments, including authorial massages composed of unique techniques and natural cosmetic products. Guests have unlimited access to the swimming pool, jacuzzi, and sauna facilities during their stay.

Dining

Dining at H15 Luxury Palace is a culinary experience, with options like the gourmet dining at Artesse Restaurant and the bistro-style fare at The Hours. Each dining space is thoughtfully designed to enhance the overall atmosphere, complete with carefully selected menu items prepared by Chef Mateusz Suliga. The hotel also offers a selection of homemade jams and items from its own smokehouse, adding a personal touch to the dining experience.

Highlights

Location: 15 St John's Street, formerly a cultural center

Rooms: Seventy distinctive rooms and suites

Dining: Artesse Restaurant & Bistro The Hours

Wellness: Spa & fitness center with unlimited access

Amenities: Swimming pool, jacuzzi, wet & dry saunas

Must-do experiences

  • Visit the Wawel Castle for breathtaking architecture and history.
  • Try traditional pierogi at Pierogi & Przyjaciele for authentic taste.
  • Explore the Oskar Schindler Factory for a poignant historical insight.
  • Stroll through Kazimierz to discover its vibrant Jewish heritage.
  • Don't miss the local stalls at Stary Kleparz market for fresh goods.
View all

Select your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
2 persons
345 sq. feet 
1 King-size bed
Classic Twin Guest Room
2 persons
345 sq. feet 
2 Single beds
Twin Junior Suite
2 persons
400 sq. feet 
2 Single beds
Junior King Suite
2 persons
400 sq. feet 
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Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At H15 Palace, A Luxury Collection Hotel, Krakow, indulge in diverse dining experiences that celebrate both international and European cuisines. With a modern atmosphere and an inviting ambiance, guests can relish delightful meals and refreshing cocktails in a stylish setting, perfect for any occasion.
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar or restaurant with a unique architectural design. The ceiling is a series of large, arched vaults made of a warm, textured material, possibly plaster or concrete. These arches create a sense of spaciousne
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows a cozy and stylish corner of a room, likely a hotel lobby or lounge area. The color palette is warm and inviting, featuring creams, browns, and black accents.

The main focus is a curved sofa with a black and white striped backrest an
H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar with a distinctive architectural design. The ceiling is vaulted and made of a light-colored stone or concrete, giving the space an old-world charm. Large, arched windows are visible along one wall, lettin

Bistro The Hours

International
Ambiance
Modern setting with chic decor, ideal for social gatherings or quiet dinners.
Key Offerings
Savor a selection of international dishes alongside expertly crafted cocktails during evening hours.
Reservation
Recommended.
Open daily from 14:00 to 22:00.

Restauracja Artesse

European
Ambiance
Sophisticated and intimate dining experience, perfect for special evenings.
Key Offerings
Experience refined European cuisine, with a focus on seasonal ingredients and elegant presentation.
Reservation
Strongly recommended.
Open Thursday to Saturday from 17:00 to 23:00.

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, Poland, 31-017
Map view
Ul. Sw. Jana 15, Krakow, Poland, 31-017
Nearby
Monument
Grunwald Monument
900 ft
Restaurants
Gossip Cafe 2
0 ft
Zwierzyniecka 4
Pracownia Piwa
100 ft
ul. Kasztanowa 31
Cyrano de Bergerac
600 ft
ul. Slawkowska 26
The Mexican
700 ft
ul.Florianska 34
Galicyjska Restaurant
400 ft
ul. Pijarska 9
Piwnica Pod Zlota Pipa
800 ft
ul. Florianska 30
Vesuvio
800 ft
ul. Florianska 38
Dobry Kumpel Pub
700 ft
Florianska 47
Restauracja Szlachecka Miod i Wino
400 ft
ul. Slawkowska 32
Explore Krakow
Explore Krakow's Surroundings
Top Attractions
Activities
Dining
Entertainment
Main Square
Main Square
8 minutes' walk
Main Square is the heart of Krakow, famous for its historic architecture and vibrant atmosphere, featuring street performers and cafes.
Wawel Royal Castle
Wawel Royal Castle
25 minutes' walk
Wawel Royal Castle is a UNESCO World Heritage site with stunning architecture. Explore its museums and beautiful gardens.
St. Mary's Basilica
St. Mary's Basilica
8 minutes' walk
St. Mary's Basilica, renowned for its stunning altarpiece, offers tower climbs and stunning views over the Old Town.
Krakow's Rynek Glowny Central Square
Krakow's Rynek Glowny Central Square
8 minutes' walk
This famous square features a bustling market, historic buildings, and the Cloth Hall, perfect for shopping and sightseeing.
Bike Tours
10 minutes walking
Guided bike tours explore Krakow's scenic spots and history, with rentals available nearby. Great for adventure seekers.
Spa Day
10 minutes walking
Relaxation options include local wellness centers offering massages and treatments. Perfect for unwinding after a busy day.
Gossip Cafe
1 minute' walk
This cozy cafe features local pastries and coffee, making it a perfect stop for breakfast or light snacks.
Cyrano de Bergerac
Cyrano de Bergerac
2 minutes' walk
French cuisine served in an elegant setting, with signature dishes like duck confit. Reservations recommended.
The Mexican
The Mexican
3 minutes' walk
Casual dining spot known for authentic Mexican tacos and vibrant atmosphere. Great for families and groups.
Bunkier Sztuki Contemporary Art Gallery
Bunkier Sztuki Contemporary Art Gallery
13 minutes' walk
This modern gallery hosts contemporary exhibitions and events, often featuring live performances and art workshops.
Live Jazz at Harris Piano Jazz Bar
10 minutes' walk
Intimate jazz venue with live performances most nights. A great spot for music lovers to enjoy a drink and unwind.
Getting around
City Centre
Krakow5 min  ·  1400 ft
Airports
John Paul II International Airport Krakow-Balice (KRK)25 min  ·  10.2 mi
Katowice International Airport (KTW)158 min  ·  65.1 mi
Train
Kraków Main Station9 min  ·  2300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at PLN 150 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 160 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels

Reviews and Ratings

Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.
Review score
Based on 761 verified reviews
9.4/10
Perfect
96%
Recommend
Breakfast
9.0/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
9.2/10
Location
9.8/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 2011 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About H15 Palace, A Luxury Collection Hotel, Krakow
Is it possible to book a super deluxe room for two adults and a four-year-old child without needing to reserve two separate rooms?
3 March 2024
A baby crib can be provided for your stay in a super deluxe room.
Can arrangements be made for a tour of Auschwitz Birkenau during a stay at H15 Luxury Palace?
10 April 2024
Assistance in organizing Auschwitz Birkenau tours is available, with options for group and private tours along with transportation.
Are rooms available with separate beds for friends traveling together?
15 May 2024
Rooms with twin beds can be arranged to accommodate friends or preferences for sleeping arrangements.
Can you provide information about the types of spa treatments available and their costs?
25 June 2024
A comprehensive SPA menu is available online, including various treatments. Advanced booking is recommended to ensure availability for specific services.
Are there any fees for using the sauna, steam room, and pool facilities, and is a reservation required?
12 July 2024
The wellness area, including the sauna, steam room, and pool, is complimentary for hotel guests and does not require prior booking.
Is check-in available at any time if arriving late at night?
18 August 2024
The reception desk operates 24/7, ensuring guests can check in at any time, even late arrivals.
Can guests not staying at the hotel access the spa services, and what would the costs be?
5 September 2024
Spa services are available to both hotel guests and outside visitors, with pricing equal for everyone.
Is there parking available nearby for guests traveling by car?
9 October 2024
Secure parking is available approximately 200 meters from the hotel, with a nightly fee of PLN 110.
Does every room come equipped with air conditioning?
21 November 2024
All guest rooms are fitted with air conditioning for optimal comfort during the stay.
Is there a fitness center available for guests, and what kind of equipment is provided?
3 December 2024
The fitness center is accessible from 7 a.m. to 10 p.m. and features a variety of equipment including free weights and cardio machines.
Are children permitted to use the hotel swimming pool facilities?
15 January 2025
Children are welcome to enjoy the swimming pool as part of the hotel's amenities.

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