Palacio De Los Duques Madrid * Rooftop Pool

Name: Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World
Address: Cuesta Santo Domingo, 5 Y 7, Madrid, Community of Madrid, 28013
Price range: US$512+
Rating: 7.7

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Room photo

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Skyline photo

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Interior photo

Key details

About the Hotel

Cuesta Santo Domingo, 5 Y 7, Madrid, 28013

Steps from Gran Via

Perfect

9.3

9.7

/10

4.8

4.7

5-star luxury palace hotel in Madrid

Location

Located in Madrid de los Austrias, Palacio de los Duques Gran Meliá offers proximity to the Royal Palace and the Almudena Cathedral. This hotel lies within walking distance of cultural landmarks, including the Teatro Real and Plaza Mayor. The strategic position provides guests with easy access to the city's vibrant attractions and historic sites.

Rooms

Palacio de los Duques Gran Meliá presents a variety of luxurious accommodations including the RedLevel One-Bedroom Master Suite, spanning 75 m2 with a separate lounge. The Royal Suite, at 170 m2, features a terrace with panoramic views over the Opera and Barrio de los Austrias. Each room is equipped with high-quality bedding and sophisticated bathrooms, ensuring a restful stay.

Dining

On-site dining includes the acclaimed Dos Cielos Madrid, where dishes are inspired by Castilian traditions and crafted by Michelin-star chefs. The Coroa Restaurant offers an avant-garde tapas experience accompanied by innovative cocktails. For those seeking fusion cuisine, Montmartre presents a creative journey through French and Spanish culinary traditions.

Wellness

Thai Room Wellness offers an oriental ambiance, featuring a range of treatments including massages and holistic therapies. The hotel's wellness facilities also include a fully equipped gym and a seasonal rooftop pool with stunning views. Guests can rejuvenate in the serene 1000 m2 historic garden, providing a tranquil retreat in the heart of the city.

Business and Events

The hotel provides extensive meeting facilities with over 592 m2 dedicated to events, accommodating up to 250 guests. Five equipped event rooms support a variety of layouts, suitable for conferences and banquets. Experienced staff are available to assist with planning and execution to ensure successful gatherings.

Highlights

Location: Madrid de los Austrias, next to the Royal Palace

Rooms: RedLevel One-Bedroom Master Suite, Royal Suite

Dining: Dos Cielos Madrid, Coroa Restaurant

Wellness: Thai Room Wellness & seasonal rooftop pool

Must-do experiences

Visit the Royal Palace for stunning architecture and history.
Try the churros at Chocolatería San Ginés for a sweet treat.
Stroll through El Retiro Park for a peaceful escape in the city.
Explore the Mercado de San Miguel for delicious local tapas.
Experience a flamenco show at Casa Patas for authentic culture.

Select your room type

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Supreme Red Level Connecting Room
2 persons
865 sq. feet
2 Single beds
room details
Junior Suite Red Level
2 persons
435 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Supreme Room Red Level
2 persons
435 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Guest Parking

No parking available.

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

All inclusive
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Video games
Board games

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa lounge
Steam room
Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Dining Onsite

Palacio De Los Duques Gran Melia offers a delightful array of dining experiences that blend French, Mediterranean, and Spanish cuisines. With romantic settings and modern atmospheres, guests can savor culinary masterpieces across three diverse venues, making every meal a celebration of flavors and hospitality.

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Restaurant photo

Restaurante Vinoteca Montmartre

French, Mediterranean, Spanish

Ambiance

Romantic, elegant setting ideal for intimate dinners

Key Offerings

Highlights include a thoughtful selection of wines and a menu featuring à la carte and buffet options, all crafted to elevate the dining experience.

Reservation

Recommended

Monday to Sunday, 1:00 PM - 11:30 PM

Coroa Royal Gallery & Garden

Mediterranean, Spanish

Ambiance

Modern and chic space with an inviting garden area

Key Offerings

Offers gluten-free and dairy-free dining options, perfect for those with dietary preferences in a lively atmosphere.

Reservation

Not needed

Hours vary

Jardín de los Duques

Mediterranean, Spanish

Ambiance

Contemporary and tranquil garden setting for casual dining

Key Offerings

Guests can enjoy gluten-free and dairy-free choices, making it a versatile spot for relaxed meals amidst lush greenery.

Reservation

Not needed

Hours vary

Dos Cielos Madrid

Contemporary Spanish fine dining

Ambiance

Sleek and upscale atmosphere, recommended by the Torres brothers

Key Offerings

Experience a menu of five intricately prepared dishes that surprise the palate, along with a curated wine pairing for an exquisite dining event.

Reservation

Required

Hours vary

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Location

Cuesta Santo Domingo, 5 Y 7, Madrid, 28013

Map view

City landmarks

Square

Plaza Mayor

2200 ft

Palace

Royal Palace of Madrid

2100 ft

Square

Puerta del Sol

2900 ft

Casino

Gran Via

2600 ft

Museum

Prado National Museum

1.2 mi

Museum

Museo Nacional Thyssen-Bornemisza

5100 ft

Park

El Retiro Park

1.4 mi

Landmark

Parque del Retiro

1.1 mi

Public Building

Cybele Palace

1.1 mi

Church

Real Basilica de San Francisco el Grande

4300 ft

Museum

Plaza de Cibeles

5300 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

1.3 mi

Landmark

Templo de Debod

3600 ft

Landmark

Calle Ponzano tapas

1.6 mi

Church

Catedral de Sta Maria la Real de la Almudena

2600 ft

Landmark

Circulo de Bellas Artes

4100 ft

Museum

Museo de Historia de Madrid

3700 ft

Square

Plaza de Santa Ana

3900 ft

Museum

Museo Sorolla

1.4 mi

Landmark

Paseo del Prado

1.0 mi

Monument

Puerta de Toledo

1.0 mi

Garden

Royal Botanical Garden of Madrid

1.3 mi

Landmark

Temple of Debod

1.4 mi

Landmark

Palacio de Cristal

1.5 mi

Museum

The Museum of Contemporary Art-Madrid

4500 ft

Nearby

Theatre

Teatro Real

700 ft

Opposite Palacio Real

Plaza de Oriente

1400 ft

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

1600 ft

Garden

Sabatini Gardens

1600 ft

Church

Iglesia San Gines

1200 ft

Restaurants

La Bola

600 ft

5 Calle de la Bola

Del Greco

200 ft

Cuesta Santo Domingo 12 Cuesta Santo Domingo 12

Sankara Lounge Bar

100 ft

Cuesta Santo Domingo 10

Cerveceria Monje

200 ft

Cuesta Santo Domingo 14

La Cava del Meninas

400 ft

Calle Campomanes 7

Beer

500 ft

Cuesta Santo Domingo 22 28013

Explore Madrid

Local Highlights

Royal Palace of Madrid

8 minutes' walk

The official residence of the Spanish royal family features stunning architecture and guided tours showcasing regal history.

Teatro Real

3 minutes' walk

Madrid's prominent opera house, hosting world-class performances and guided tours of its impressive interiors.

Plaza Mayor

8 minutes' walk

A historic square known for its vibrant atmosphere, cafes, and street performances, perfect for enjoying local culture.

Sabatini Gardens

6 minutes' walk

Beautifully landscaped gardens offering serene views of the Royal Palace, ideal for a leisurely stroll.

Bike Tours

8 minutes' walk

Guided bike tours exploring Madrid's landmarks are available through local services, best for active travelers.

Yoga in the Park

6 minutes' walk

Relaxing outdoor yoga sessions held in Sabatini Gardens provide a rejuvenating experience in a picturesque setting.

Del Greco

1 minute' walk

An Italian restaurant known for its cozy ambiance and signature dishes like homemade pasta; reservations recommended.

La Bola

3 minutes' walk

Famous for traditional Spanish cuisine, especially its hearty Cocido Madrileño; a must-try for an authentic experience.

Cerveceria Monje

1 minute' walk

Casual tapas bar offering a variety of local bites paired with excellent wines; great for a laid-back meal.

Sankara Lounge Bar

1 minute' walk

Chic lounge featuring innovative cocktails and a relaxed atmosphere, ideal for unwinding after a day of sightseeing.

Teatro Real Performances

3 minutes' walk

Check the schedule for operas and concerts, perfect for an elegant night out in the heart of Madrid.

Getting around

City Centre
Madrid 5 min · 1400 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 39 min · 16.0 mi
Train
Principe Pio Train Station 12 min · 3300 ft
Underground
Opera 3 min · 700 ft
Santo Domingo Metro 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of EUR 45.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Norwegian, Swedish, Chinese, Russian, Arabic, Croatian, Serbian

Number of floors:

Number of rooms:

200

Former name

Tryp Madrid Ambassador

Reviews and Ratings

Feedback about Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World from previous guests about their experience.

Review score

Based on 4 verified reviews

7.7 /10

Very good

100%

Recommend

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.4/10

Free Wi-Fi

9.3/10

Location

9.6/10

Staff

9.6/10

Value for money

8.6/10

based on 1251 reviews

5/5

Lily from United Kingdom

Single

deluxe room

3 nights in November 2025

Reviewed: January 13, 2026

6/10

a mixed bag..

small room unconcerned staff

the breakfast had a good spread.

the room i booked was quite small.. i think they gave me a smaller room than what i paid for initially. the staff didn't seem too concerned until i really pushed the issue. it's irritating to have to argue about something like that at this price point.

0 Helpful

Lily from United Kingdom

Couple

Supreme Double or Twin Room

3 nights in November 2025

Reviewed: January 02, 2026

9.6/10

a nice stay

early arrival fine decor excellent food

the staff gave me a room early upon my arrival at 7am. the hotel design displayed fine decor in both common areas and my room. i extended my stay as the hotel food was excellent..

Rooms

9/10

my room included a comfortable bed. i also noted the cleanliness of all spaces, from the room to the common areas. this contributed to a restful experience.

Dining

10/10

breakfast presented very fresh products. the variety of items was extensive. the hotel restaurants provided great dining options, too.

Facilities

9/10

the hotel features a rooftop bar, a pool, and a spa. the rooftop bar provides views. the spa is amazing..

Location

10/10

the location allows walking distance to sites. it is also close to shopping. surrounding restaurants add convenience.

Service

10/10

the concierge and reception staff provided really good service. they were friendly, helpful, and professional. i was impressed by their attentiveness.

0 Helpful

Nathaniel from United States

Couple

Deluxe Room

3 nights in November 2025

Reviewed: December 22, 2025

6/10

small room odd layout

The breakfast was delicious!!! i liked the toiletries provided. They smelled great.

The room i booked, a beautiful room, was not as expected. the shower had a bathtub taking up almost the entire shower space. it was weird. The layout did not maximize the space.

0 Helpful

Francis from United Kingdom

Single

Deluxe Room

5 nights in June 2026

Reviewed: August 11, 2025

9.2/10

Excellent Stay at Prime Location

polite staff restaurant suggestion attentive waiter

The staff was courteous. Roberto at the front desk offered restaurant suggestions and secured train bookings. Wait staff in the restaurant were very attentive. Hospitality training shows in the service from all staff.

The shower had a bathtub that took up almost the entire area. This affected space.

Rooms

9/10

The room included bedding and silent environment. The room also provided water, kettle, coffeemaker, cups, saucers, and a selection of tea. Management provided chatitas and water.

Location

9/10

The hotel provides access to nearby facilities and is situated centrally. The location offers proximity to transport options. Car service is available through the hotel.

Facilities

10/10

The hotel has a rooftop view with drink delivery services. The hotel also features spa and massage facilities. The hotel has installed good internet.

Service

10/10

The staff remembered a walk and provided cheese, ham, and nuts upon check-in. The staff let me check in early at 7am. The staff was professional at reception.

Dining

8/10

The hotel provides breakfast. The hotel restaurant was good. The hotel offers a terrace area with wait staff.

0 Helpful

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Questions of the users

About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World

Could you explain what the Red Level benefits entail for guests?

15 February 2024

Red Level offers exclusive benefits such as private reception, personalized breakfast, and access to a lounge with complimentary food and drinks. It's designed for guests seeking a luxurious experience.

Is the jacuzzi available for use right now, or is it undergoing maintenance?

22 March 2024

Currently, the jacuzzi is out of service until May. However, guests can visit the rooftop to enjoy stunning views and sunsets.

Will there be a gala dinner for Christmas this year?

30 November 2024

Yes, a gala dinner is being offered. For more details and arrangements, contacting the hotel directly would be beneficial.

When does the hotel typically close the pool for the season?

5 April 2024

The pool generally closes at the beginning of October and reopens in May each year.

Are gluten-free and dairy-free options available at breakfast?

12 May 2024

Yes, gluten-free options are included in the breakfast buffet to accommodate dietary restrictions.

Are all hotel facilities currently open for guest use?

8 June 2024

Yes, all hotel facilities are available for guests to utilize.

Is there a metro station conveniently located near the hotel?

20 July 2024

Yes, the nearest metro stations are Opera (Red Line) and Santo Domingo (Yellow Line), both within close proximity.

Are cots or cribs available for families traveling with young children?

1 August 2024

Cots are available upon request for families traveling with infants.

Is there parking available nearby, and what are the rates?

14 September 2024

There is parking available close to the hotel at a rate of 40€ per day.

Can service dogs accompany guests at the hotel, and are there any specific requirements?

11 October 2024

Service dogs are permitted in the hotel, and it's advisable to ensure all necessary paperwork is available for verification.

Are vegan meal options offered in the hotel's restaurants?

28 November 2024

Yes, the hotel restaurants provide a selection of vegan dishes to cater to dietary preferences.

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Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World, Madrid

About the Hotel

Location

Rooms

Dining

Wellness

Business and Events

Highlights

Must-do experiences

Select your room type

Price and Room Availability Calendar

Facilities

General

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Dining Onsite

Restaurante Vinoteca Montmartre

Coroa Royal Gallery & Garden

Jardín de los Duques

Dos Cielos Madrid

Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Location

Reviews and Ratings

a mixed bag..

a nice stay

Excellent Stay at Prime Location

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