Hotel Botanico & Oriental Spa | Europe's Best Spa

Name: Hotel Botanico Y Oriental Spa Garden, Puerto de la Cruz (Tenerife)
Address: Avenida Richard J. Yeoward, 1, Puerto de la Cruz (Tenerife), Canary Islands, 38400
Price range: US$487+
Rating: 9.3

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Hotel Botanico Y Oriental Spa Garden Puerto de la Cruz Exterior photo

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Key details

About the Hotel

Avenida Richard J. Yeoward, 1, Puerto de la Cruz (Tenerife), 38400

Close to the beach

Perfect

9.3

9.6

/10

4.6

4.7

5-star luxury hotel with Europe's best spa in Puerto de la Cruz

Accommodation Options

Hotel Botanico & The Oriental Spa Garden offers 212 unique rooms and suites, each designed for comfort and luxury. The Superior Deluxe Ocean View rooms feature Italian marble bathrooms and private terraces, while the Presidential Penthouse Suite boasts 420 m² and a large private terrace. The rooms provide stunning views of the Teide volcano and Orotava valley, catering to all preferences and needs.

Dining Experiences

The hotel houses multiple dining establishments, including The Oriental, known for its Asian haute cuisine and ambience. Guests can also explore La Parrilla, which serves authentic Spanish cuisine using fresh local ingredients, and Il Pappagallo, offering Italian dishes with a focus on quality and flavor. Each restaurant presents a unique culinary experience and breathtaking views, ensuring diverse options for every palate.

Wellness and Spa

The Oriental Spa Garden spans 3,500 m² and is recognized as the best hotel spa in Europe, providing an extensive array of treatments. Guests can enjoy yoga classes, massage therapies with volcanic stones, and unique rituals created to promote relaxation. This wellness sanctuary includes state-of-the-art facilities and expert therapists to enhance the overall experience without additional charge for spa access.

Family-Friendly Amenities

Hotel Botanico & The Oriental Spa Garden offers family accommodations, with Deluxe Family Rooms providing space for relaxation and play. Children can participate in supervised activities, including exclusive visits to Loro Parque that include a healthy picnic. The Botánico Kinder Adventure features engaging programs and a Mini-Club for younger guests, ensuring a stimulating environment.

Exceptional Facilities

The hotel boasts a large golf practice area, including a bunker and driving range, with views of Mount Teide. Guests can also utilize two tennis courts with equipment available for families looking to enjoy active time together. Art enthusiasts will appreciate the extensive collection displayed throughout the property, featuring works from notable artists.

Highlights

Spa: Best hotel spa in Europe

Rooms: 212 unique rooms and suites

Dining: The Oriental, La Parrilla, and Il Pappagallo

Golf: Golf practice area with bunker

Family: Kid-friendly programs and accommodations

Art: Extensive private collection on display

Must-do experiences

Taste the fresh seafood at Restaurante El Taller de Aritz.
Stroll through the beautiful gardens of Lago Martianez at sunset.
Visit the stunning Botanical Garden for unique plant species.
Explore the old town of Puerto de la Cruz for local artisan shops.
Try the traditional Canarian dish, Papas Arrugadas, at Casa Mediterranea.

Select your room type

Hotel Botanico Y Oriental Spa Garden offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room Spa View 11
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Mountain View 11
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Senator Suite Ocean View 11
2 persons
68 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Hotel Botanico Y Oriental Spa Garden offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Plunge pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Hotel Botanico Y Oriental Spa Garden offers a delightful selection of dining options, blending traditional flavors with modern twists. From family-friendly buffets to romantic Asian cuisine, each venue invites guests to indulge in authentic culinary experiences, all set against a backdrop of beautiful surroundings.

Palmera Real
International Buffet
Ambiance
Family friendly, Modern
Key Offerings
Start the day with a hearty breakfast or enjoy a leisurely lunch filled with fresh, vibrant dishes crafted with care. The inviting atmosphere is perfect for families and groups looking for a communal dining experience.
Reservation
No
Breakfast served from 07:30 to 10:30 and lunch from 12:30 to 16:00 daily.
The Oriental
Asian
Ambiance
Traditional, Romantic
Key Offerings
Delve into a culinary journey through the flavors of Thailand, Vietnam, and more, with an ever-changing menu designed to surprise and delight. Relax in a unique setting, piping hot dishes cooked to order, reflecting the heart of Asian cuisine.
Reservation
Yes
Dinner served from 18:30 to 22:30, Tuesday to Saturday.
Il Pappagallo
Italian Mediterranean
Ambiance
Family friendly, Traditional, Romantic
Key Offerings
Experience the warmth of Italy with dishes crafted from the finest ingredients. Each plate is a celebration of Italian heritage, promising an authentic taste to savor alongside enchanting evening views.
Reservation
Yes
Dinner served from 18:30 to 22:30, Monday, Thursday to Sunday.
La Parrilla
Spanish
Ambiance
Family friendly, Traditional, Modern, Romantic
Key Offerings
Savor the rich flavors of traditional Spanish cuisine enhanced with innovative techniques and served with zero-kilometre ingredients. An ideal venue to enjoy a special evening with family or friends, amid a charming atmosphere.
Reservation
Yes
Dinner served from 18:30 to 22:30, Monday, Tuesday, Wednesday, Saturday, and Sunday.

Hotel Botanico Y Oriental Spa Garden Location

Avenida Richard J. Yeoward, 1, Puerto de la Cruz (Tenerife), 38400

Explore Puerto de la Cruz (Tenerife)

Activities Near Hotel Botanico Y Oriental Spa Garden

Loro Park

30 minutes walking

A premier animal park featuring a diverse collection of wildlife and spectacular shows; great for families and animal lovers.

Plaza Charco

20 minutes walking

A vibrant square in the heart of Puerto de la Cruz, surrounded by lively cafes and shops; ideal for soaking up local culture.

Lake Martianez

19 minutes walking

A stunning artificial lake with pools and gardens, perfect for relaxation and scenic walks, along with cafes on site.

Castillo de San Felipe

25 minutes walking

A historic fort with beautiful views; hosting art exhibitions and events, it offers a glimpse into local heritage.

Hiking at Parque Taoro

20 minutes walking

Scenic trails with panoramic views of the city and ocean, great for outdoor enthusiasts and nature lovers.

Relaxation at Jardin Aquatico

6 minutes walking

An aquatic garden featuring exotic plants and soothing landscapes; a perfect place to unwind amidst nature.

Sailing and Water Sports

5 minutes drive

Adrenaline-rich experiences on the water, with options for sailing, jet skiing, and parasailing available nearby.

Restaurante The Oriental

1 minute walking

A fusion of Far Eastern flavors in an elegant setting; highly recommended are the sushi selections and Thai curries.

Cafe Hotel Botanico

1 minute walking

Offers a delightful variety of local and international dishes; enjoy a relaxing atmosphere with beautiful views.

Casa Magnolia

3 minutes walking

A charming eatery known for its traditional Canarian cuisine; patrons rave about the fresh seafood and homemade desserts.

La Habanera Karaoke

6 minutes walking

A lively venue for music lovers to enjoy karaoke nights; great for a fun evening with friends or family.

Puerto de la Cruz Casino

18 minutes walking

A vibrant nightlife spot offering gaming, dining, and live shows; ideal for adults seeking evening entertainment.

Getting around

City Centre
Puerto de la Cruz (Tenerife) 10 min · 2700 ft
Airports
Tenerife Norte (TFN) 39 min · 15.8 mi
Tenerife Sur (TFS) 134 min · 55.3 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Russian

Year renovated:

2011

Number of floors:

Number of rooms:

252

Former name

botanico and the oriental spa garden

Reviews and Ratings

Feedback about Hotel Botanico Y Oriental Spa Garden from previous guests about their experience.

Review score

Based on 895 verified reviews

9.2 /10

Perfect

94 %

Recommend

Breakfast

8.8/10

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.4/10

Free WiFi

9.0/10

Location

9.2/10

Paid Wi-Fi

9.4/10

Staff

9.5/10

Value for money

8.6/10

Jacob from United States

Family with children

Deluxe Double or Twin Room Spa View

4 nights in November 2025

Reviewed: January 29, 2026

7/10

useful shuttle service polite staff fresh breakfast dirty room housekeeping problem dog care

The hotel breakfast was superb. It was fresh, varied and plentiful. I found the shuttle service to the town front useful. The staff were extraordinarily polite. They were helpful too.

I had a little problem. I had agreed with housekeeping on cleaning. We had our dog with us and had to take it out for this. We came back hours later. The room was still not cleaned.

0 Helpful

Jacob from United Kingdom

Couple

Ambassador Junior Suite Spa View

3 nights in November 2025

Reviewed: January 12, 2026

9.3/10

Fantastic stay

clean hotel amazing staff fresh breakfast helpful service

The hotel is kept very clean inside and out. Staff provides amazing service in all restaurants. The outdoor spaces featured a high standard. Breakfast included fresh, varied, and plentiful options. I appreciated the shuttle service to the city front. The staff was extraordinarily polite and helpful. I found the pool area relaxing and attractive.

I had a slight problem, the parking was very exigu.

Service

10/10

The service was very efficient. Many staff members have worked at the hotel for years. They are friendly, charming, and professional, so nothing is too much trouble for them.

Facilities

9/10

The library is well equipped and peaceful. It includes a large TV screen for viewing. The hotel has a luxurious spa. The outdoor spaces has black swans, turtles, herons, water birds and koi carp.

Rooms

9/10

Rooms are spacious and gradeables. The room included a wide terrace. They feature absolute cleanliness. The rooms are equipped with a state-of-the-art air-conditioning system. They are also quiet and easy to operate.

0 Helpful

Marco from Italy

Single

Deluxe Double Mountain View

5 nights in November 2025

Reviewed: December 02, 2025

6/10

dated interior nonexistent service

the breakfast was acceptable with sufficient variety.

The room's interior seemed a bit dated. It definitely showed signs of wear. our room wasn't cleaned until late afternoon. the staff, while friendly, seemed understaffed and overworked. service at the pool was almost nonexistent. We had to search for a server each time.

0 Helpful

Scarlett from United Kingdom

Single

Deluxe Double Mountain View

4 nights in November 2025

Reviewed: November 25, 2025

9.5/10

wonderful stay details

free shuttle spacious bathroom good storage excellent cleanliness

the hotel offered a free shuttle to the town center. it was quite convenient and ran frequently. my room, the beautiful double mountain view, had a spacious bathroom. i found a lot of storage space for my clothes and shoes. i especially liked the cleanliness throughout the hotel. everything looked like it shone.

i thought there was not enough parking available for hotel guests. i arrived and there was no porter or valet parking service. that was a little bit inconvenient.

Facilities

9/10

the hotel features a spa with different treatments and pools. there are also multiple restaurants, including one with asian cuisine and another with italian options. the grounds include well-kept gardens and walking paths.

Service

10/10

the staff were friendly and efficient during check-in. i was also impressed by the attentiveness of the waiters during breakfast. the concierge helped organize a day tour and assisted with flight arrangements and the staff remembered my name.

0 Helpful

Jennifer from United Kingdom

Couple

deluxe double or twin room spa view

5 nights in November 2025

Reviewed: November 23, 2025

9/10

amazing stay!

oriental gardens black swan hotel bus

i just had such a good stay! the glorious oriental gardens were magical! there were black swans, turtles, herons and koi carp. the hotel courtesy bus down to the town ran at regular times.

0 Helpful

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Questions of the users

About Hotel Botanico Y Oriental Spa Garden

Are there any additional fees for using The Oriental Spa during a stay?

5 December 2024

Entry to The Oriental Spa is included with your stay, but services like massages and treatments come with separate charges.

What is the number of bathrooms available for a family staying in a connecting room?

10 March 2024

The family room comes equipped with two bathrooms, providing convenience for larger groups.

What are the costs associated with airport transfers to and from Tenerife?

22 January 2025

Private luxury transfers from Tenerife North Airport cost €74 per trip, while transfers from Tenerife South Airport are priced at €155.

Can guests park their vehicles on the hotel premises?

15 February 2025

There are complimentary parking facilities available for guests at the hotel.

What types of electrical plugs are used in the hotel rooms?

18 April 2024

The hotel uses European standard plugs, and adapters for English and American plugs can be provided upon request.

Are there specific swimming pool facilities for children at the hotel?

27 July 2024

Access to The Oriental Spa Garden is limited to adults aged 16 and older. Children can enjoy the heated children's pool and the main pool.

Can half-board dining be enjoyed at various on-site restaurants?

8 November 2024

Yes, the half-board option includes a la carte dining across all restaurants, offering a diverse culinary experience.

Is there a cancellation policy I should be aware of?

30 March 2025

Cancellations made more than 48 hours prior to arrival will not incur any charges. Reservations cancelled after this period or no-shows will be charged the full stay amount.

What recreational activities can guests partake in during their stay?

2 May 2024

The hotel offers a variety of activities including yoga classes, golf, and tennis, allowing guests to enjoy both relaxation and recreation.

What dining options are available besides the main restaurant?

11 June 2024

In addition to the main restaurant, there are several specialty dining options including Italian, Asian, and Spanish cuisine for guests to choose from.