Can the hotel accommodate guests with gluten sensitivities?
15 November 2024
Yes, accommodations are available for guests with gluten sensitivities. 75 photos
The Upper House, Stoke-on-Trent
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Key details
About the Hotel
The Green, Stoke-on-Trent, ST12 9AE,
- Near Trentham Gardens
Great
8.9
4.5
4.6
4-star country house retreat in Stoke-on-Trent
Location
The Upper House is set within
Rooms
The Upper House features
Dining
The on-site restaurant at The Upper House specializes in using the
Weddings and Events
The hotel is
Pet-Friendly Amenities
The Upper House welcomes
Highlights
Location: 10 acres of woodlands
Rooms: 24 individually decorated en-suite bedrooms
Dining: renowned Sunday lunch
Weddings: licensed for indoor and outdoor civil marriages
Must-do experiences
- Try oatcakes at The Oatcake Shop for a true Stoke specialty.
- Visit the Spode Museum to discover ceramics history and craftsmanship.
- Wander through the beautiful Hanley Park for a relaxing afternoon.
- Explore the hidden gem of the Potteries Museum and Art Gallery.
- Stop by the Burslem Market for unique local crafts and tasty treats.
Select your room type
The Upper House offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Executive Double Room2 persons10 sq. feet1 King-size bedHeatingShowerroom details
- Executive Double or Twin Room2 persons20 sq. feet2 Single bedsHeatingShowerroom details
- Double Room2 persons9 sq. feet1 King-size bedHeatingShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Upper House offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
Room decor
- Carpeted floor
Show more
Dining Onsite
Indulge in a delightful culinary experience at The Upper House, where locally sourced ingredients inspire a sophisticated British menu. With elegant dining spaces and serene gardens, guests can enjoy a harmonious blend of taste and atmosphere.
The Upper House Location
The Green, Stoke-on-Trent, ST12 9AE,
Explore Stoke-on-Trent
Local Highlights
World of Wedgwood
10-minute drive
A pottery and design museum featuring interactive exhibits and factory tours showcasing Wedgwood's rich heritage.
Trentham Monkey Forest
15-minute drive
Home to 150 free-roaming monkeys, this forest offers an amusing day out with informative talks about conservation.
Queen's Park
50-minute walk
A picturesque Victorian park featuring manicured gardens, a boating lake, and a miniature railway, perfect for family picnics.
Aerial Extreme Staffordshire
10-minute drive
An exhilarating high ropes adventure course set among the trees, ideal for thrill-seekers of all ages.
Hiking at Downs Banks
15-minute walk
Beautiful hiking trails through scenic landscapes perfect for walking or cycling enthusiasts looking for nature.
Relaxation at The Upper House Spa
within the hotel
Offering a variety of treatments and therapies to unwind, ideal for guests seeking relaxation and rejuvenation.
The Wedgwood Restaurant at The Upper House
5-minute walk
An elegant eatery serving modern British cuisine with seasonal ingredients and refined ambiance, perfect for romantic dinners.
The Duke Of York
8-minute walk
A traditional English pub offering hearty dishes and a cozy atmosphere, ideal for casual dining and drinks with friends.
The Mitchell Arts Centre
10-minute drive
A vibrant venue hosting live performances, including theater, dance, and music shows, catering to all ages and interests.
Lymelight Boulevard
10-minute drive
An entertainment complex featuring cinemas, restaurants, and bars, providing a lively atmosphere for both families and adults.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Upper House provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
26
Reviews and Ratings
Feedback about The Upper House from previous guests about their experience.
Guest reviewsbased on 968 reviews
Stella from Italy
Couple
Executive Double Room
3 nights in November 2025
|
Reviewed: January 31, 2026
9.3/10
Wonderful Stay at This Beautiful Hotel
fine grounds delicious food polite staff
The hotel has fine grounds. I found it to be a beautiful place. The rooms were lovely. I had a delicious meal in the restaurant. Every staff member proved to be polite and cute.
Service
9/10
The staff are very attentive. They worked quickly to address any needs. I felt well-cared for . Every interaction was positive.
Rooms
9/10
The room features modern and clean decor. I noticed it included comfortable beds. The bathroom was very clean. It had large, fluffy towels available for my use.
Dining
10/10
I found the breakfast to be fantastic. There was a lovely menu for evening meals. The food was very tasty. I enjoyed the overall dining experience very much.
Facilities
9/10
The hotel offers beautiful gardens. I also found the grounds to be fine. There is convenient disabled parking. It is near the entrance for easy access.
0 Helpful
|
John from United Kingdom
Couple
Executive Double Room
3 nights in November 2025
|
Reviewed: December 24, 2025
9/10
friendly staff good breakfast
The building looked fabulous. the breakfast was good. I had plenty of choices.. the staff were friendly and helpful.
i found the noise from adjoining rooms a bit much, especially with children running around late.
0 Helpful
Stella from Italy
Family with children
Family Room Shower
3 nights in November 2025
|
Reviewed: December 17, 2025
6/10
mixed feelings about my stay
dusty surface slow service
the breakfast choices was good.
i found the room wasnt cleaned properly, there was dust all over surfaces. also, the service at dinner was very slow. i waited over an hour for my main course and it arrived cold. it was a really frustrating experience.
0 Helpful
Show more reviews
Questions of the users
About The Upper House
Are pets allowed in the hotel rooms?
20 December 2025
Unfortunately, pets are not permitted in the hotel rooms. How far is the hotel from Alton Towers?
5 January 2025
The hotel is about a 30-minute drive from Alton Towers. What are the breakfast hours during the week?
10 February 2025
Breakfast is served from 7:00 AM to 9:30 AM, Monday to Saturday, and from 8:00 AM to 10:00 AM on Sundays. Is there an additional charge for bringing a dog?
30 March 2025
No charge applies since dogs are not permitted in the rooms. Will there be any events at the venue on 7 January 2025?
22 April 2025
Yes, there is a Christmas party night scheduled for the evening of 7 January 2025. Can an extra bed be arranged for a toddler in a family suite?
12 May 2025
Yes, an extra bed can be provided in the luxury suite at no additional cost. Are there accessible rooms available for guests with disabilities?
19 June 2025
Yes, the hotel offers rooms with accessible features for guests with disabilities. What is the distance from the hotel to Longton, and are taxis available?
27 July 2025
The hotel is approximately 7.2 kilometers from Longton, and taxi services can be arranged upon request. Are there any dining options for vegetarian or vegan guests?
15 August 2025
Yes, the menu includes a variety of options for vegetarian and vegan guests.Next best alternative
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