The Hotel Chester, Chester – Luxury 5★ Hotel from 137$| HotelBest.net

Name: The Hotel Chester, Chester
Address: 19 Newgate Street, Chester, Cheshire, CH1 1DE
Price range: US$137+
Rating: 9.0

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Key details

About the Hotel

19 Newgate Street, Chester, CH1 1DE

Close to the historic old town

Perfect

9.0

9.4

/10

4.2

4.7

5-star luxury penthouse apartments in Chester

Accommodations

The Hotel Chester offers a collection of penthouse-style apartments, each tailored for luxury stays. The James Apartment includes a rainfall couples shower and elements reminiscent of a classic spy film. Guests can find solace in the Elegance Apartment, featuring a deep gold and copper soaking tub for relaxation.

Spa Experience

The Spa Apartment provides an exclusive steam room shower to enhance the rejuvenation experience. Each unit includes a Walker & Williams Burgess bed, ensuring rest is prioritized after a day of activities. Guests can unwind in these opulent spaces while enjoying The White Company toiletries.

Romantic Packages

The Hotel Chester presents several themed packages for romantic getaways. The Platinum Romance Package includes Moet & Chandon on ice, red rose petals, and a luxury box of chocolates. For an even grander gesture, the Ultimate Romance Package features 300 red roses and 50 candles for a lavish surprise.

Pet-Friendly Policy

Most small breeds are welcome at The Hotel Chester, allowing guests to enjoy their stay with their furry friends. This family-friendly aspect ensures that travel companions are accommodated. Guests can make unforgettable memories together in this beautiful environment.

Location and Attractions

The Hotel Chester is situated in the historical city of Chester, known for its Roman heritage and charming architecture. Visitors can explore the iconic black-and-white Rows and scenic riverside walks. The hotel serves as a prime base for experiencing the cultural richness of the area.

Highlights

Accommodations: Penthouse-style apartments with rainfall showers

Spa Experience: Steam room shower in Spa Apartment

Packages: Ultimate Romance Package with 300 roses

Pet-Friendly: Most small breeds welcome

Location: Iconic black-and-white Rows nearby

Wellness: Deep gold and copper soaking tub in Elegance Apartment

Must-do experiences

Stroll the historic Chester Rows for unique shops and architecture.
Try the Cheshire cheese at The Cheese Shop on Watergate Street.
Visit the captivating Chester Zoo, home to over 35,000 animals.
Explore the Roman Amphitheatre for a glimpse into Chester's history.
Check out the local artisans at Chester Market for handcrafted goods.

Select your room type

The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Polo
2 persons
22 sq. feet
1 King-size bed
Heating
Shower
room details
The Spa
2 persons
22 sq. feet
1 King-size bed
Heating
Shower
room details
Knightsbridge
2 persons
22 sq. feet
1 King-size bed
Heating
Shower
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Free Wi-Fi in public areas
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Children

Cots

Room features

Heating
Mini-bar
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

The Hotel Chester Location

19 Newgate Street, Chester, CH1 1DE

Explore Chester

Chester Castle

9 minutes' walk

Chester Castle offers rich history and guided tours. Explore its medieval architecture and learn about its historical significance.

Chester Cathedral

14 minutes' walk

Chester Cathedral showcases stunning architecture and beautiful stained glass. Enjoy peaceful gardens and a café on-site.

Chester Racecourse

20 minutes' walk

Chester Racecourse, the oldest racecourse in England, hosts exciting horse racing events and offers unique hospitality experiences.

The Grosvenor Museum

12 minutes' walk

The Grosvenor Museum features local history exhibits. Visitors can enjoy rotating art displays and family-friendly activities.

Grosvenor Park Miniature Railway

8 minutes' walk

The miniature railway offers a fun ride through Grosvenor Park. Ideal for families, it's perfect for a leisurely afternoon.

Chester Golf Club

11 minutes' walk

Chester Golf Club features an 18-hole course amid picturesque views. Suitable for golfers of all skill levels seeking a challenge.

Piccolino

1 minute' walk

Piccolino serves authentic Italian dishes in a vibrant atmosphere. Reservations recommended for evening dining.

Picanha by Fazenda

1 minute' walk

Picanha offers Brazilian steakhouse dining with a lively ambiance. Ideal for meat lovers, featuring diverse cuts and sides.

Opera Grill

1 minute' walk

Opera Grill features contemporary British cuisine in an elegant setting. Popular for its seasonal dishes and extensive wine list.

All Bar One

1 minute' walk

All Bar One is a trendy bar with a relaxed vibe, ideal for cocktails, and hosts quiz nights and live music events.

Chester Roman Amphitheatre

8 minutes' walk

Chester Roman Amphitheatre offers exciting historical reenactments and family-friendly events throughout the year.

Getting around

City Centre
Chester 6 min · 1700 ft
Airports
Chester Hawarden (CEG) 17 min · 7.0 mi
Liverpool John Lennon (LPL) 61 min · 25.2 mi
Train
Chester Train Station 14 min · 3700 ft
Bus
Bus stop 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Welsh

Number of rooms:

Reviews and Ratings

Feedback about The Hotel Chester from previous guests about their experience.

Review score

Based on 572 verified reviews

9.1 /10

Perfect

92 %

Recommend

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.1/10

Free WiFi

8.4/10

Location

9.4/10

Paid Wi-Fi

7.5/10

Staff

9.6/10

Value for money

8.9/10

sebastian from germany

Single

money penny

3 nights in November 2025

Reviewed: January 26, 2026

6/10

they charged me extra for breaking a flimsy toilet seat. i slipped because of it and cut myself. plus, they never explained this extra cleaning charge.

0 Helpful

Zoe from Greece

Single

Ralph One Bedroom Apartment

3 nights in November 2025

Reviewed: December 13, 2025

7/10

elegant furnishings generously sized shower soft mattress no air conditioning

the room was exquisitely decorated with elegant furnishings. i particularly loved the luxurious bath with a generously sized shower. the room also had a cozy fireplace, a good feature for cooler evenings.

unfortunately, the mattress felt very soft. this made it difficult to sleep comfortably, as i prefer a firmer bed. also, there was no air conditioning in the room, which might be an issue during warmer months.

0 Helpful

Mary from United Kingdom

Couple

The Tree House Two Bedroom Apartment

3 nights in November 2025

Reviewed: November 23, 2025

9.5/10

Really good Getaway Experience

spacious apartment kitchen area comfortable sofa

The apartment offered plenty of space with well-thought-out design.. I appreciated the mirrors throughout the rooms. The large kitchen area came complete with a mini bar and kitchen supplies. The sofa bed was massive and very comfortable for watching tv in the evening.

I found the entrance alley to the hotel a little bit too dark.

Dining

9/10

The kitchen area provided ample space and included a mini bar with reasonably priced items, alongside essential kitchen supplies for preparing meals and snacks, really helpful.

Rooms

10/10

Our apartment featured a huge bedroom with an en suite bathroom, complete with a copper bath. there was a second large bedroom with an en suite shower room, equipped with all essentials.

Service

10/10

Rhiannon at reception was fantastic, showing us all the essentials about the hotel, and she made us feel welcome upon arrival, so her customer service skills were really great.

Location

9/10

The hotel's proximity to various local restaurants made it easy to find places for drinks and dinner, even late into the night, giving us convenience and peace of mind .

0 Helpful

Sally from United Kingdom

Family with children

Ralph One Bedroom Apartment

4 nights in October 2025

Reviewed: November 19, 2025

9/10

Elegant and Comfortable Stay

larger room elegant decoration walk-in shower

I really appreciated the upgrade to a larger room after my travels. The room had elegant decorations. The walk-in shower in the bathroom was also wonderful. The hotel's closeness to both the city center and shopping center proved very convenient.

0 Helpful

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Questions of the users

About The Hotel Chester

Is parking available nearby, and what are the charges?

5 November 2024

There is the Grosvenor multi-storey car park located directly next door, which charges £10 for 24 hours of parking.

Is breakfast served at the hotel, or are there options nearby?

12 December 2024

An on-site breakfast isn't provided, but a selection of tea, coffee, fresh milk, and biscuits is available in each apartment. Additionally, there are delightful cafes within a 5-minute walk from the hotel.

Which rooms have air conditioning units?

23 January 2025

Only the Treehouse apartment is equipped with air conditioning, but portable air conditioning units are also available upon request.

Can guests enjoy breakfast in bed?

15 February 2025

A complimentary breakfast featuring croissants, fresh fruit, cereals, and milk is provided in each apartment, allowing guests to enjoy it at their leisure, including in bed.

Are pets allowed in the hotel accommodations?

8 March 2025

Small dogs are welcome for an additional fee of £30, ensuring that furry friends can join the family staycation.

How far is the hotel from the nearest train station?

20 April 2025

The Chester train station is approximately a 15-minute walk or a 7-minute drive from the hotel.

Where can I find a good breakfast nearby?

3 May 2025

There are several lovely eateries close to the hotel, including 'The Moorings' which offers a beautiful riverside breakfast experience.

What options are available for couples seeking a romantic room?

18 June 2025

The James Apartment is highly recommended for couples, featuring a stunning rainfall couples shower and an elegant design, perfect for a romantic retreat.

Is it possible to have drinks delivered to the room after a specific hour?

27 July 2025

While there is no bar at the hotel, mini-bars in the apartments offer a variety of drinks, including Prosecco and other spirits, which can be enjoyed at any time.

Are there any luxury features in the accommodations?

30 August 2025

Signature apartments like the Elegance suite feature a unique deep gold and copper soaking tub, enhancing the luxury experience for guests.