Shangri-La Kuala Lumpur, Kuala Lumpur – Luxury 5★ Hotel from 124$| HotelBest.net

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Shangri-La Kuala Lumpur Exterior photo The Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel

Shangri-La Kuala Lumpur Exterior photo This is a bright, outdoor photograph featuring a family of three—a mother and her two children—sitting together in what appears to be a lush, well-maintained garden or courtyard.

The mother, positioned centrally, has long, dark hair and is wearing a

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Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Near Petronas Twin Towers

Perfect

9.0

9.2

/10

4.8

4.4

Amenities

Shangri-La Kuala Lumpur includes a plethora of on-site amenities designed for relaxation and convenience. The hotel proudly offers a comprehensive health club equipped with state-of-the-art cardio and strength equipment. A luxurious spa provides a wide selection of holistic treatments focusing on relaxation and revitalization.

Rooms

With 662 rooms and suites, Shangri-La Kuala Lumpur presents one of the largest room inventories in the city. Each room is designed to provide memorable stays, celebrated for its spaciousness and views of either the city skyline or hotel gardens. Notable accommodations include Family Premier Suites, ideal for family getaways with dedicated kid-friendly amenities.

Location

Located in Kuala Lumpur, the hotel is just minutes away from iconic landmarks such as the Petronas Twin Towers and the KL Tower. Easy access to shopping districts like Pavilion Kuala Lumpur and Suria KLCC makes it convenient for travelers seeking urban adventures. Moreover, transportation options such as the KLIA express train enhance travel efficiency to the hotel.

Dining

Shangri-La Kuala Lumpur boasts multiple renowned dining options, including Shang Palace for authentic Cantonese cuisine and Zipangu for Japanese delicacies. The Lemon Garden restaurant features a lavish buffet highlighting local and international delights along with sustainably sourced seafood. Arthur's Bar and Grill serves a variety of sophisticated drinks and meals in a stylish atmosphere.

Family Experience

Families enjoy a variety of thoughtful offerings, including the Family Premier Suite that comes with a modern tent and child-friendly amenities. Complimentary weekend kid's activities range from arts and crafts to gardening sessions, fostering family bonding. The hotel also provides concierge recommendations for kid-friendly attractions to enhance family outings.

Highlights

Location: Just minutes from iconic landmarks like Petronas Twin Towers

Rooms: 662 rooms with family accommodations

Dining: Shang Palace for authentic Cantonese dining

Wellness: Spa at Shangri-La offering holistic treatments

Family Experience: Family Premier Suite with kids' amenities

Transportation: KLIA express train for efficient travel

Must-do experiences

Visit the Batu Caves for stunning views and rich culture.
Try Nasi Kandar at Line Clear for a local culinary delight.
Stroll through Central Market for handmade crafts and local art.
Catch a performance at the Kuala Lumpur Performing Arts Centre.
Explore the hidden gem of Loke Mansion for historical insight.

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Select your room type

Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

2 persons

400 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Premier Room

2 persons

345 sq. feet

1 King-size bed

Shower

Bathtub

room details

Executive Twin Room

2 persons

420 sq. feet

2 Single beds

Shower

Bathtub

room details

Executive King Room

2 persons

420 sq. feet

1 King-size bed

Shower

Bathtub

room details

Click button to see more rooms

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Plunge pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Shangri-La Kuala Lumpur offers an exciting blend of culinary delights, embracing both local and international flavors in its diverse dining venues. Guests can indulge in a romantic French dining experience, vibrant international buffets, or authentic Cantonese dishes, all within a vibrant setting that caters to all tastes.

Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport

Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining

Ambiance

Modern and romantic atmosphere, perfect for intimate dinners

Key Offerings

Exquisite French creations paired with an extensive wine selection, delivering a touch of elegance to every meal.

Reservation

Recommended

Lunch: 12:00 - 14:30, Dinner: 19:00 - 22:30 (Monday to Saturday)

Lemon Garden Cafe

International buffet with local influences

Ambiance

Family-friendly and modern setting, ideal for gatherings and casual meals

Key Offerings

A lavish buffet featuring Western and Asian favorites, including a seafood station and kids' options available on weekends.

Reservation

Not needed

Open daily from 06:00 - 01:00

Lemon Garden 2Go

International, casual dining

Ambiance

Modern space convenient for on-the-go dining

Key Offerings

Halal menu available for breakfast, brunch, and lunch, alongside a refreshing beverage selection.

Reservation

Not needed

08:00 - 18:30 (Monday to Friday); 10:00 - 17:00 (Saturday)

Shang Palace

Traditional Cantonese

Ambiance

Traditional design that brings a touch of cultural elegance

Key Offerings

Authentic Cantonese culinary masterpieces and Szechuan specialties, expertly crafted by Chef Terence Foong.

Reservation

Recommended

Lunch: 12:00 - 14:30, Dinner: 18:30 - 22:30 (Monday to Saturday); Sunday brunch available from 10:30 - 14:30

Zipangu

Japanese

Ambiance

Traditional and serene environment for a satisfying dining experience

Key Offerings

A menu highlighting fresh sushi and sashimi, with intimate dining settings perfect for lunch or dinner.

Reservation

Recommended

Lunch: 12:00 - 14:30, Dinner: 18:30 - 22:30 (Monday to Saturday); Sunday brunch available from 11:30 - 14:30

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

3500 ft

Mall

Suria KLCC

3800 ft

Park

KLCC Park

1.2 mi

Mall

Chinatown

1.2 mi

Aquarium

Aquaria

3900 ft

Landmark

Dataran Merdeka

1.3 mi

Market

Central Market

1.3 mi

Event hall

Kuala Lumpur Convention Centre

3400 ft

Mosque

National Mosque of Malaysia

1.3 mi

Landmark

Alor Street

5000 ft

Mall

Fahrenheit 88 Shopping Mall

4400 ft

Landmark

Sultan Abdul Samad Building

1.3 mi

Museum

Islamic Arts Museum Malaysia

1.5 mi

Stadium

Stadium Negara

4300 ft

Stadium

Merdeka Stadium

4300 ft

Museum

Petrosains Science Discovery Centre

3800 ft

Park

Kuala Lumpur Bird Park

1.5 mi

Park

KL Forest Eco Park

4000 ft

Mall

Sungei Wang Plaza

4600 ft

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

3200 ft

Mall

Pavilion KL

4300 ft

Landmark

Jalan Masjid India

4700 ft

Pagoda

Sri Maha Mariamman Temple

1.4 mi

Mall

Lot 10

4300 ft

Landmark

Low Yat Plaza

5300 ft

Event hall

Petronas Philharmonic Hall

3400 ft

Mall

Petaling Street

1.4 mi

Shopping Area

The Weld

4200 ft

Mosque

Jamek Mosque

1.7 mi

Nearby

No 76

Dialogue in the Dark Experiential Learning Centre

1100 ft

Restaurants

The Pub

100 ft

Shangri-La Hotel

Arthur's Bar & Grill

600 ft

11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur

Burger Bakar Kaw Kaw

200 ft

Lot 4.06 1018 Jalan Sultan Ismail L4.48

Les Oliviers Restaurant

200 ft

1001 Jalan Sultan Ismail Maju Junction Mall

TGI Friday's

200 ft

168 Jalan Bukit Bintang Pavilion Shopping Centre

Shang Palace

1800 ft

11 Jalan Sultan Ismail Shangri-La Hotel

SugarBun Borneo Asian Food

200 ft

Level 1 Menara Hap Seng

Explore Kuala Lumpur

Petronas Twin Towers

13 minutes' walk

Iconic skyscrapers with a sky bridge, offering breathtaking views and an observation deck. Ideal for photo opportunities.

KLCC Park

25 minutes' walk

A serene urban park featuring a lake and walking paths, perfect for relaxation and enjoying the splendid skyline.

Aquaria

15 minutes' walk

An oceanarium showcasing marine life and interactive exhibits. Engaging for visitors of all ages.

Chinatown

25 minutes' walk

Vibrant market area with shops, stalls, and delicious street food. Offers a glimpse into local culture.

KL Forest Eco Park

15 minutes' walk

Nature park with canopy walks, showcasing Kuala Lumpur's lush greenery. A serene escape from the urban bustle.

Dialogue in the Dark

5 minutes' walk

Unique sensory experience led by visually impaired guides, enhancing awareness and understanding of blindness.

KL Tower Mini Zoo

7 minutes' walk

Animal park within a historic tower. Engaging for families, with hands-on animal encounters and informative displays.

Arthur's Bar & Grill

2 minutes' walk

Casual dining with a lively atmosphere, offering steaks and seafood specialties. Great for family and couple dinners.

Les Oliviers Restaurant

1 minute' walk

Charming eatery serving Mediterranean cuisine with a focus on fresh ingredients. Ideal for romantic evenings.

TGI Friday's

1 minute' walk

Fun and casual American dining experience, featuring a diverse menu and vibrant atmosphere. Good for casual meet-ups.

The Pub

1 minute' walk

Welcoming bar with live music, creating a lively atmosphere. Great spot for casual drinks with friends.

Stadium Negara

16 minutes' walk

Historic sports venue hosting concerts and events. Check for exciting performances during your stay.

Getting around

City Centre

Kuala Lumpur34 min · 1.7 mi

Airports

Sultan Abdul Aziz Shah (SZB)41 min · 16.8 mi

Kuala Lumpur International (KUL)95 min · 39.2 mi

Train

Ampang Park Station20 min · 1.0 mi

Old Kuala Lumpur Railway Station27 min · 1.4 mi

Underground

Bukit Bintang12 min · 3300 ft

Merdeka18 min · 5000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

High-speed internet access is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs MYR 98 per person per day.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Arabic, Hindi, Malay

Year renovated:

2009

Number of floors:

Number of rooms:

635

Reviews and Ratings

Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.

Review score

Based on 1738 verified reviews

9.2/10

Perfect

93%

Recommend

Breakfast

8.2/10

Cleanliness

9.3/10

Comfort

9.3/10

Facilities

9.0/10

Free Wi-Fi

8.9/10

Location

9.1/10

Paid Wi-Fi

7.3/10

Staff

9.3/10

Value for money

8.7/10

based on 8501 reviews

4.5/5

Pandora from Greece

Family with children

Executive Twin Room

3 nights in November 2025

Reviewed:January 20, 2026

9/10

roomserviceexecutive room

i stayed in an executive twin room. the roomservice was very nice!

the gym seemed small.

0 Helpful

Pandora from Greece

Single

Executive Twin Room

3 nights in October 2025

Reviewed:December 15, 2025

6/10

decent experience overall

food varietyattentive staffoutdated roomsno facilities

I found the breakfast to have quite a lot of choices. there seemed to be every type of food available. i appreciated the attentiveness of maria at the lobby lounge. She helped me order chicken rice and watermelon juice.

The rooms felt quite outdated. i noticed there were no kids facilities AT ALL. the pool seemed outdated. It has not been renovated for a long time.

0 Helpful

Patrick from Ireland

Single

Horizon Club Executive Twin Room

4 nights in November 2025

Reviewed:November 27, 2025

6/10

mixed feelings on service

convenient locationnearby restaurantincorrect bed

the location was very convenient to reach different attractions in the city. nearby shops and restaurants was really a plus.

my Horizon Club Executive Twin Room, had twin beds instead of the king i booked. they should confirm these details before i arrive. i expect such basic things when i paid premium.

0 Helpful

Questions of the users

About Shangri-La Kuala Lumpur

Can the Executive Room comfortably accommodate three adults, or will I need to request an extra bed?

22 November 2024

The Executive Room can host a maximum of 3 adults or 2 adults and 2 children. A king-sized bed is provided, and you may request a rollaway bed for the additional adult.

Is the swimming pool currently open for guests to use?

5 March 2024

Yes, the swimming pool is open for guests from 8 am to 7 pm.

Are bathrobes provided in the guest rooms at Shangri-La Kuala Lumpur?

15 February 2025

Yes, bathrobes are provided in all guest rooms.

Is there a spa or wellness center available for guests?

18 February 2024

The Health Club is operational; however, the spa facilities are currently closed.

Are there smoking rooms available in the hotel?

3 April 2024

Yes, smoking rooms are available in several categories, including the Deluxe Room and Executive Room.

Does the Family Executive Room come with a sleeping tent for children?

6 January 2024

The Family Executive Room does not include a sleeping tent; however, the Family Premier Suite does.

Is the Club Lounge currently available for guests?

21 December 2024

Yes, the Club Lounge is open from 12:00 hours to 20:00 hours daily.

Will my booking for three adults include breakfast and an extra bed?

29 October 2024

Yes, when booking for three adults, the price will include breakfast and the charges for the rollaway bed will apply.

Can recommendations be made for a room that offers great city views for a family stay?

24 July 2025

For a family of four seeking better views, booking two interconnecting rooms would be advisable.

Are there any special arrangements for birthday celebrations in the hotel rooms?

17 September 2024

Birthday amenities can be arranged for guests celebrating their special day, though room decoration is not part of the package.

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