Shangri-La Kuala Lumpur includes a plethora of on-site amenities designed for relaxation and convenience. The hotel proudly offers a comprehensive health club equipped with state-of-the-art cardio and strength equipment. A luxurious spa provides a wide selection of holistic treatments focusing on relaxation and revitalization.
Rooms
With 662 rooms and suites, Shangri-La Kuala Lumpur presents one of the largest room inventories in the city. Each room is designed to provide memorable stays, celebrated for its spaciousness and views of either the city skyline or hotel gardens. Notable accommodations include Family Premier Suites, ideal for family getaways with dedicated kid-friendly amenities.
Location
Located in Kuala Lumpur, the hotel is just minutes away from iconic landmarks such as the Petronas Twin Towers and the KL Tower. Easy access to shopping districts like Pavilion Kuala Lumpur and Suria KLCC makes it convenient for travelers seeking urban adventures. Moreover, transportation options such as the KLIA express train enhance travel efficiency to the hotel.
Dining
Shangri-La Kuala Lumpur boasts multiple renowned dining options, including Shang Palace for authentic Cantonese cuisine and Zipangu for Japanese delicacies. The Lemon Garden restaurant features a lavish buffet highlighting local and international delights along with sustainably sourced seafood. Arthur's Bar and Grill serves a variety of sophisticated drinks and meals in a stylish atmosphere.
Family Experience
Families enjoy a variety of thoughtful offerings, including the Family Premier Suite that comes with a modern tent and child-friendly amenities. Complimentary weekend kid's activities range from arts and crafts to gardening sessions, fostering family bonding. The hotel also provides concierge recommendations for kid-friendly attractions to enhance family outings.
Highlights
Location: Just minutes from iconic landmarks like Petronas Twin Towers
Rooms: 662 rooms with family accommodations
Dining: Shang Palace for authentic Cantonese dining
Wellness: Spa at Shangri-La offering holistic treatments
Family Experience: Family Premier Suite with kids' amenities
Transportation: KLIA express train for efficient travel
Must-do experiences
Visit the Batu Caves for stunning views and rich culture.
Try Nasi Kandar at Line Clear for a local culinary delight.
Stroll through Central Market for handmade crafts and local art.
Catch a performance at the Kuala Lumpur Performing Arts Centre.
Explore the hidden gem of Loke Mansion for historical insight.
Select your room type
Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
37 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Premier Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Executive Twin Room
2 persons
39 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Plunge pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
Shangri-La Kuala Lumpur offers an exciting blend of culinary delights, embracing both local and international flavors in its diverse dining venues. Guests can indulge in a romantic French dining experience, vibrant international buffets, or authentic Cantonese dishes, all within a vibrant setting that caters to all tastes.
LaFite
French fine dining
Ambiance
Modern and romantic atmosphere, perfect for intimate dinners
Key Offerings
Exquisite French creations paired with an extensive wine selection, delivering a touch of elegance to every meal.
Family-friendly and modern setting, ideal for gatherings and casual meals
Key Offerings
A lavish buffet featuring Western and Asian favorites, including a seafood station and kids' options available on weekends.
Reservation
Not needed
Open daily from 06:00 - 01:00
Lemon Garden 2Go
International, casual dining
Ambiance
Modern space convenient for on-the-go dining
Key Offerings
Halal menu available for breakfast, brunch, and lunch, alongside a refreshing beverage selection.
Reservation
Not needed
08:00 - 18:30 (Monday to Friday); 10:00 - 17:00 (Saturday)
Shang Palace
Traditional Cantonese
Ambiance
Traditional design that brings a touch of cultural elegance
Key Offerings
Authentic Cantonese culinary masterpieces and Szechuan specialties, expertly crafted by Chef Terence Foong.
Reservation
Recommended
Lunch: 12:00 - 14:30, Dinner: 18:30 - 22:30 (Monday to Saturday); Sunday brunch available from 10:30 - 14:30
Zipangu
Japanese
Ambiance
Traditional and serene environment for a satisfying dining experience
Key Offerings
A menu highlighting fresh sushi and sashimi, with intimate dining settings perfect for lunch or dinner.
Reservation
Recommended
Lunch: 12:00 - 14:30, Dinner: 18:30 - 22:30 (Monday to Saturday); Sunday brunch available from 11:30 - 14:30
Shangri-La Kuala Lumpur Location
11 Jalan Sultan Ismail, Kuala Lumpur, 50250,
Explore Kuala Lumpur
Explore Kuala Lumpur
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers with a sky bridge, offering breathtaking views and an observation deck. Ideal for photo opportunities.
KLCC Park
25 minutes' walk
A serene urban park featuring a lake and walking paths, perfect for relaxation and enjoying the splendid skyline.
Aquaria
15 minutes' walk
An oceanarium showcasing marine life and interactive exhibits. Engaging for visitors of all ages.
Chinatown
25 minutes' walk
Vibrant market area with shops, stalls, and delicious street food. Offers a glimpse into local culture.
KL Forest Eco Park
15 minutes' walk
Nature park with canopy walks, showcasing Kuala Lumpur's lush greenery. A serene escape from the urban bustle.
Dialogue in the Dark
5 minutes' walk
Unique sensory experience led by visually impaired guides, enhancing awareness and understanding of blindness.
KL Tower Mini Zoo
7 minutes' walk
Animal park within a historic tower. Engaging for families, with hands-on animal encounters and informative displays.
Arthur's Bar & Grill
2 minutes' walk
Casual dining with a lively atmosphere, offering steaks and seafood specialties. Great for family and couple dinners.
Les Oliviers Restaurant
1 minute' walk
Charming eatery serving Mediterranean cuisine with a focus on fresh ingredients. Ideal for romantic evenings.
TGI Friday's
1 minute' walk
Fun and casual American dining experience, featuring a diverse menu and vibrant atmosphere. Good for casual meet-ups.
The Pub
1 minute' walk
Welcoming bar with live music, creating a lively atmosphere. Great spot for casual drinks with friends.
Stadium Negara
16 minutes' walk
Historic sports venue hosting concerts and events. Check for exciting performances during your stay.
Getting around
City Centre
Kuala Lumpur 34 min · 1.7 mi
Airports
Sultan Abdul Aziz Shah (SZB) 41 min · 16.8 mi
Kuala Lumpur International (KUL) 95 min · 39.2 mi
Train
Ampang Park Station 20 min · 1.0 mi
Old Kuala Lumpur Railway Station 27 min · 1.4 mi
Underground
Bukit Bintang 12 min · 3300 ft
Merdeka 18 min · 5000 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
Reviews and Ratings
Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.
Review score
Based on 2681 verified reviews
9.2 /10
Perfect
93 %
Recommend
Breakfast
8.4/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.1/10
Free WiFi
8.9/10
Location
9.2/10
Paid Wi-Fi
7.7/10
Staff
9.3/10
Value for money
8.7/10
Guest reviews
based on 2681 reviews
9.2/10
based on 8501 reviews
4.5/5
based on 3066 reviews
9.0/10
Pandora from Greece
Family with children
Executive Twin Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10
roomservice executive room
i stayed in an executive twin room. the roomservice was very nice!
the gym seemed small.
0 Helpful
Pandora from Greece
Single
Executive Twin Room
3 nights in October 2025
|
Reviewed: December 15, 2025
6/10
decent experience overall
food variety attentive staff outdated rooms no facilities
I found the breakfast to have quite a lot of choices. there seemed to be every type of food available. i appreciated the attentiveness of maria at the lobby lounge. She helped me order chicken rice and watermelon juice.
The rooms felt quite outdated. i noticed there were no kids facilities AT ALL. the pool seemed outdated. It has not been renovated for a long time.
0 Helpful
Patrick from Ireland
Single
Horizon Club Executive Twin Room
4 nights in November 2025
|
Reviewed: November 27, 2025
6/10
mixed feelings on service
convenient location nearby restaurant
the location was very convenient to reach different attractions in the city. nearby shops and restaurants was really a plus.
my Horizon Club Executive Twin Room, had twin beds instead of the king i booked. they should confirm these details before i arrive. i expect such basic things when i paid premium.
0 Helpful
Show more reviews
Questions of the users
About Shangri-La Kuala Lumpur
Can the Executive Room comfortably accommodate three adults, or will I need to request an extra bed?
22 November 2024
The Executive Room can host a maximum of 3 adults or 2 adults and 2 children. A king-sized bed is provided, and you may request a rollaway bed for the additional adult.
Is the swimming pool currently open for guests to use?
5 March 2024
Yes, the swimming pool is open for guests from 8 am to 7 pm.
Are bathrobes provided in the guest rooms at Shangri-La Kuala Lumpur?
15 February 2025
Yes, bathrobes are provided in all guest rooms.
Is there a spa or wellness center available for guests?
18 February 2024
The Health Club is operational; however, the spa facilities are currently closed.
Are there smoking rooms available in the hotel?
3 April 2024
Yes, smoking rooms are available in several categories, including the Deluxe Room and Executive Room.
Does the Family Executive Room come with a sleeping tent for children?
6 January 2024
The Family Executive Room does not include a sleeping tent; however, the Family Premier Suite does.
Is the Club Lounge currently available for guests?
21 December 2024
Yes, the Club Lounge is open from 12:00 hours to 20:00 hours daily.
Will my booking for three adults include breakfast and an extra bed?
29 October 2024
Yes, when booking for three adults, the price will include breakfast and the charges for the rollaway bed will apply.
Can recommendations be made for a room that offers great city views for a family stay?
24 July 2025
For a family of four seeking better views, booking two interconnecting rooms would be advisable.
Are there any special arrangements for birthday celebrations in the hotel rooms?
17 September 2024
Birthday amenities can be arranged for guests celebrating their special day, though room decoration is not part of the package.
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