Is the spa available for use, and are there additional charges for treatments?
18 November 2024
The spa, including the sauna and indoor pool, is included in the booking. Additional fees apply only for massages or other treatments. 75 photos
Pestana Collection Plaza Mayor, Madrid
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Key details
About the Hotel
Calle Imperial, 8, Madrid, 28012,
- Steps from Plaza Mayor
Perfect
9.1
9.6
4.5
4-star historic hotel in Madrid's iconic Plaza Mayor
Location
Pestana Collection
Rooms
The hotel offers a range of rooms designed for optimal comfort, featuring
Dining
Wellness
The inner sanctuary of the hotel includes an
Business & Events
Pestana Collection Plaza Mayor accommodates various events with its
Highlights
Location: Historic center of Madrid, directly on Plaza Mayor
Dining: Café de la Plaza serves local specialties
Wellness: Intimate spa with a heated indoor pool
Business: Meeting spaces for up to 120 attendees
Must-do experiences
- Savor tapas at Mercado de San Miguel for a culinary delight.
- Discover the hidden gem of Tabacalera for street art and culture.
- Visit the stunning Museo del Prado to see world-class art.
- Take a stroll in Retiro Park and rent a rowboat on the lake.
- Enjoy churros con chocolate at Chocolatería San Ginés after dinner.
Select your room type
Pestana Collection Plaza Mayor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Plaza Mayor2 persons23 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Plaza2 persons20 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Plus2 persons20 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Pestana Collection Plaza Mayor offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Body scrub
- Facial
- Treatment room
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Pestana Collection Plaza Mayor, dining options delight with Mediterranean and Spanish cuisine, available in a peaceful courtyard setting. Immerse in the authentic flavors of the region while enjoying the modern ambiance and carefully crafted menus.
Pestana Collection Plaza Mayor Location
Calle Imperial, 8, Madrid, 28012,
Explore Madrid
Explore Madrid
Royal Palace of Madrid
11 minutes' walk
The official residence of the Spanish royal family, showcasing stunning architecture and beautiful gardens.
Plaza Mayor
3 minutes' walk
A historic square featuring impressive facades and an array of cafes, perfect for people-watching and relaxation.
Prado National Museum
18 minutes' walk
Home to thousands of works by European masters, making it a must-visit for art enthusiasts and culture seekers.
Museo Nacional Thyssen-Bornemisza
14 minutes' walk
A vast collection spanning seven centuries, this museum complements the offerings of the nearby Prado.
Biking along Madrid Rio
25 minutes' walk
A scenic bike path along the river featuring rentals. Ideal for thrill-seekers and leisurely cyclists.
Relax at El Retiro Park
25 minutes' walk
A peaceful escape featuring gardens, a lake, and art exhibitions. Perfect for relaxation and picnics.
Mercado de San Miguel
5 minutes' walk
A vibrant market offering delicious tapas and fresh produce. A culinary treasure in a bustling atmosphere.
Restaurante DCorazon
2 minutes' walk
A cozy spot serving a mix of Spanish and international dishes. Reservations recommended for dinner.
Teatro Real
8 minutes' walk
Madrid's premier opera house featuring various performances. Check schedules for family-friendly shows.
Circulo de Bellas Artes
14 minutes' walk
A cultural venue hosting art exhibitions, film screenings, and live music events in a historic setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 25 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Greek, Arabic, Bulgarian
Number of floors:
4
Number of rooms:
95
Former name
pestana plaza mayor madrid
Reviews and Ratings
Feedback about Pestana Collection Plaza Mayor from previous guests about their experience.
Guest reviewsbased on 1263 reviews
Connor from Ireland
Couple
Superior Room
3 nights in November 2025
|
Reviewed: February 12, 2026
9/10
Really good Stay in Central Location
attentive staff comfortable bed blackout curtains assortment of pastries
The staff was attentive. They quickly addressed my requests. My room had a comfortable bed. It also featured blackout curtains which ensured restful sleep. The breakfast buffet included a wide assortment of pastries and fresh fruit.
The gym had limited equipment.
Service
9/10
The front desk was consistently helpful. Staff provided prompt assistance with directions and local recommendations. The concierge managed restaurant bookings efficiently. I noticed housekeeping maintained a high standard of cleanliness throughout the hotel.
0 Helpful
|
Ernest from United Kingdom
Couple
Superior Room
3 nights in November 2025
|
Reviewed: January 07, 2026
7/10
ideal location clean room rooftop pool small spa limited cuisine mediocre food
The location was ideal. I could walk easily to many attractions. The room was clean and well kept. The rooftop pool was great!).
The spa area seemed small. There was only one cuisine offered at the restaurant. I did not consider the food to be especially good. The gym had limited equipment.
0 Helpful
michael from united kingdom
Couple
superior room
4 nights in November 2025
|
Reviewed: December 15, 2025
6/10
the location was acceptable, right on plaza mayor.
The rooftop and pool close far too early at 7pm each day. This schedule greatly limits opportunities for use and is inconvenient.
0 Helpful
Arthur from United Kingdom
Couple
Superior Room
4 nights in November 2025
|
Reviewed: November 23, 2025
9.0/10
Fantastic Plaza Stay!
delicious options quick service convenient walks
Breakfast included many delicious options and quick make-to-order service. The location proved very convenient with easy walks to attractions and shops. I found the building to be peaceful despite its situation in a busy tourist zone. The team gave a very warm and accommodating service.
The pool closed early.
Rooms
10/10
My room had very comfortable bed linens and pillows. It had climate control, so it felt pleasant. The room came equipped with a safe and minibar. a modern television.
Location
9/10
The hotel provides direct access to the Plaza Mayor through a secure entry. This offered unique convenience for exploring main sights. The area felt safe to walk around, even late at night, reassuring.
Facilities
8/10
There is a rooftop pool available . The pool area includes seating. I also saw a sauna, though it was a bit small. The hotel has a restaurant. I did not try it, though.
0 Helpful
|
Hudson from Canada
Couple
Superior Room
4 nights in October 2025
|
Reviewed: November 22, 2025
6/10
Mixed Feelings on My Recent Stay
odd room layout minimal privacy
The location was acceptable as it was close to many attractions.
The room layout seemed odd. The sink was in the main room, not in the bathroom. the glass door to the toilet lacked proper sealing, so privacy was minimal. I found this quite awkward.
0 Helpful
Hannah from United Kingdom
Couple
superior room
3 nights in June 2025
|
Reviewed: June 27, 2025
6/10
unclean carpet bathroom ventilation
the air conditioning worked effectively, maintaining a cool temperature despite the heat outdoors.
the bathroom lacked ventilation and parts of it were integrated into the room itself. the carpet had an unpleasant odor and was quite unclean. i did not think the cost of the stay was justified given the condition of the room.
0 Helpful
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Questions of the users
About Pestana Collection Plaza Mayor
Are guests allowed to access the rooftop pool during September?
22 September 2024
Yes, the rooftop pool will be accessible for guests in September. What are the operating hours for the indoor pool at the spa?
10 December 2024
The indoor heated pool is open daily from 07:00 to 23:00. How far is the hotel from the Atocha train station?
05 December 2024
The hotel is approximately 1.2 kilometers from the Atocha train station, which takes about 15 minutes by walking or 6-7 minutes by car, depending on traffic. Can children use the indoor pool at the spa?
15 February 2025
The indoor pool is suitable for children in the morning hours, specifically from 11:00 to 13:00, while the afternoon is reserved for adults. What is the breakfast schedule at the hotel?
12 January 2025
Breakfast is served from 07:00 to 10:30 on weekdays and from 08:00 to 11:00 on weekends and holidays. Is there a nearby parking facility available for guests driving to the hotel?
25 October 2024
The nearest parking is at Plaza Mayor, located about 500 meters from the hotel. Guests can drop off their luggage at the hotel before parking. Do the balconies in guest rooms have enough space for seating?
30 March 2025
The balconies are designed to accommodate a chair for enjoying the views, and the rooftop bar is also available for guests. Are rooms with twin beds available for booking?
18 January 2025
Yes, twin bed rooms can be requested, but availability cannot be guaranteed due to limited options. What type of currency is accepted for payments at the hotel?
03 November 2024
The hotel accepts various currencies, including Euro, US Dollar, and Pound Sterling, among others. Are the toilets in the rooms equipped with doors for privacy?
22 February 2025
All toilets have doors for privacy, although bathrooms feature an open-concept design without doors.Next best alternative
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