Can you confirm if bidet sprays are available in the rooms, as I saw conflicting information online?
10 January 2024
Each room is equipped with an automatic bidet, ensuring a comfortable experience. 75 photos
The Westin Surabaya, Surabaya
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
- Close to Pakuwon Mall
Perfect
9.4
9.8
5.0
4.8
5-star luxury urban retreat in Surabaya
Amenities
The Westin Surabaya offers an expansive 2,000 square meter
Rooms
Set within
Dining
The hotel includes the
Wellness
The Westin Surabaya features
Location
Situated in the
Highlights
Amenities: 2,000 square meter Grand Ballroom
Rooms: 200 spacious guest rooms
Wellspring: Heavenly Spa by Westin services
Dining: K6 Bistro and Lounge dining
Wellness: Outdoor pool with yoga sessions
Must-do experiences
- Savor Surabaya's rawon at Rawon Setan for a hearty local meal.
- Explore the colorful Taman Bungkul park for a relaxing afternoon.
- Visit the Heroes Monument to learn about Indonesia's rich history.
- Check out the food stalls at the Semolowaru Street Market in the evening.
- Discover the beauty of Surabaya's Chinatown and its vibrant culture.
Select your room type
The Westin Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior King Suite Club Lounge Access2 persons46 sq. feet1 King-size bedAir conditioningCoffee machineroom details
- Westin Deluxe Guest room 2 Double2 persons39 sq. feet2 Single bedsAir conditioningShowerroom details
- Westin Deluxe Guest room 1 King2 persons39 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Westin Surabaya offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Westin Surabaya offers a delightful selection of dining experiences, combining global cuisines with local flavors while set in inviting environments. Guests can enjoy elevated meals with stunning city views or relax in a modern ambiance, perfect for both casual dining and special occasions.
The Westin Surabaya Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
Explore Surabaya
Explore Surabaya
Pakuwon Mall
8 minutes' walk
A premier shopping destination featuring a variety of stores, entertainment options, and dining experiences for all ages.
Supermall Pakuwon Indah
2 minutes' walk
This vibrant mall offers an array of shopping choices, eateries, and entertainment options for family fun and relaxation.
Surabaya Zoo
11 minutes' drive
One of Asia's largest zoos, home to diverse wildlife, perfect for a family outing with educational exhibits and interactive activities.
Masjid Nasional Al-Akbar
15 minutes' drive
An iconic mosque known for its stunning architecture and serene atmosphere, often hosting cultural events and festivals.
G Walk Night Market
25 minutes' walk
A lively night market featuring local food stalls, art vendors, and live entertainment, ideal for evening strolls.
Wellness Spas
10 minutes' drive
Various spas offering relaxing massages and wellness treatments, perfect for unwinding after a busy day.
Suroboyo Bridge
25 minutes' walking
An architectural marvel and popular photo spot, offering stunning views of the river and city skyline, great for thrill-seekers.
Jong Java Indische Recipe
1 minute' walk
Cozy atmosphere offering authentic Indonesian dishes; don't miss the signature rendang and local desserts.
Almaluna Bar and Resto
3 minutes' walk
Chic restaurant with a relaxed vibe, featuring both local and international cuisine; perfect for casual dining or drinks.
Hajime Ramen House
5 minutes' walk
Casual spot specializing in authentic Japanese ramen, with vegan options available; great for a quick meal.
XXI Cinema
10 minutes' walk
A modern cinema showcasing the latest films; an excellent choice for movie enthusiasts and family-friendly outings.
Almaluna Lounge
3 minutes' walk
Trendy lounge featuring live music and themed nights, providing a vibrant nightlife option for both locals and guests.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Reviews and Ratings
Feedback about The Westin Surabaya from previous guests about their experience.
Guest reviewsShow more reviews
Questions of the users
About The Westin Surabaya
Is access to the executive club available for breakfast and afternoon tea for all guests?
20 February 2024
The executive club is exclusively available for guests with Club Benefits, providing access to breakfast and evening cocktails. Are there any facilities such as a sauna available at this location?
15 March 2024
Currently, sauna facilities are not available in the hotel. What provisions are made for guests with mobility challenges regarding wheelchair accessibility?
5 April 2024
Wheelchairs are available upon request, and all restaurants adhere to halal certification. Is it possible for my child under 12 years to stay in the same room without needing to book an additional one?
25 May 2024
Rooms can accommodate 2 adults and 1 child under 12 without requiring a second booking. Are there connecting room options available for families traveling together?
30 June 2024
Connecting rooms are available with limited options, particularly between deluxe and suite rooms. Which room types offer connecting options if I need them?
10 July 2024
To secure connecting rooms, consider booking the Grand Suite Room in the Executive Suite, which connects to the Club Twin Bed Room. Can I find designated smoking areas within the hotel?
15 August 2024
Deluxe rooms are located on specific smoking floors; please check for availability when making a reservation. Are connecting rooms available for the Westin Club accommodations?
30 September 2024
Yes, connecting accommodations are available for guests staying in Westin Club Rooms, subject to availability upon arrival. Is there a king-sized bed option for guests at this hotel?
12 October 2024
Yes, king-sized beds measuring 200 x 200 cm are available for a comfortable stay. Do all guests staying in Westin Club Rooms receive lounge access and other club benefits?
18 November 2024
Access to the club lounge and benefits is included for guests in Westin Club Rooms, Junior Suites, Executive Rooms, and Grand Suites.Next best alternative
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