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From51US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to Tunjungan Plaza
Great
8.5
8.8
/10
4.4
4.6
/5

Location

Sheraton Surabaya Hotel & Towers is strategically located in the city center, directly adjacent to Tunjungan Plaza Mall. This location provides easy access to numerous shopping areas, cultural landmarks, and corporate offices. The hotel is approximately 12 miles from SUB Airport, ensuring convenient travel for guests.

Rooms

The hotel offers well-appointed rooms featuring plush Sheraton Signature Sleep Beds for a comfortable stay. Each room includes marble bathrooms equipped with pampering products and provides views of the vibrant city center. Its diverse range of accommodations caters to both leisure and business travelers.

Dining Options

Dining experiences at Sheraton Surabaya include Kafe Bromo, offering an exquisite blend of Indonesian, Asian, and Western cuisine. Guests may relax at Kawi Lounge, enjoying creative cocktails alongside views through floor-to-ceiling windows. For those with a sweet tooth, La Patisserie serves freshly prepared pastries and brewed coffee drinks.

Wellness and Relaxation

The Sheraton Spa provides a variety of treatments for guests looking to unwind, including soothing massages and access to a pampering jet pool. An outdoor pool and whirlpool are available for relaxation and leisure activities. The 24-hour fitness center ensures wellness options are available at any time.

Business Facilities

For meetings and events, Sheraton Surabaya boasts expansive function rooms equipped with modern technology and professional services. The full-service business center offers resources to facilitate productive gatherings. These amenities cater to both corporate events and social celebrations.

Highlights

Location: Adjacent to Tunjungan Plaza Mall

Rooms: City views with marble baths

Dining: Kafe Bromo for diverse cuisines

Wellness: Sheraton Spa for pampering treatments

Business: Expansive function rooms with technology

Must-do experiences

  • Visit the historic House of Sampoerna for a tobacco-making tour.
  • Explore Tugu Pahlawan Monument at dusk for stunning photos.
  • Taste rawon, Surabaya's signature beef soup, at Rawon Setan.
  • Wander through the vibrant Pasar Atom market for local goods.
  • Attend a traditional Kecak dance performance at a local theater.
View all

Select your room type

Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Club King Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Bathtub
Club Twin Room
2 persons
390 sq. feet 
2 Single beds
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Hot spring bath

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Surabaya Hotel & Towers presents a delightful array of dining options that celebrate local flavors and international cuisines. With inviting settings and unique culinary experiences, guests can indulge in everything from hearty breakfasts to serene evening gatherings, all under one roof.
Sheraton Surabaya Hotel & Towers Restaurant photo The photo shows a spacious and elegant lounge area, likely within a high-end hotel or resort. The room is characterized by its modern design, warm lighting, and expansive views of a body of water, possibly the ocean. 

The seating arrangement consist
Sheraton Surabaya Hotel & Towers Restaurant photo The photo captures a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is spacious and well-lit, with a high ceiling featuring ornate, recessed lighting and a central chandelier. 

Numerous round table

Kafe Bromo

Indonesian, Local, Asian, International
Ambiance
Family-friendly, Modern
Key Offerings
Savor a delightful selection of Indonesian and international dishes in a vibrant setting, perfect for family gatherings or casual brunches. Guests can enjoy picturesque views of the pool and garden through expansive floor-to-ceiling windows.
Reservation
no
06:00 - 22:00 daily

Kawi Lounge

International
Ambiance
Modern, Romantic
Key Offerings
Unwind with a selection of international fare in a chic and romantic atmosphere. Ideal for intimate conversations or a relaxing evening drink, Kawi Lounge offers a stylish retreat within the hotel.
Reservation
no
09:00 - 00:30 daily

La Patisserie

International
Ambiance
Modern
Key Offerings
Discover a tempting range of pastries, desserts, and light meals at La Patisserie, where modern elegance meets delightful tastes. Perfect for a sweet treat or a light lunch, this charming venue captivates with its vibrant offerings.
Reservation
no
08:00 - 22:00 daily

Sheraton Surabaya Hotel & Towers Location

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
1900 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Explore Surabaya
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Pointed Bamboo Monument
Pointed Bamboo Monument
17 minutes walking
Landmark with a striking design, showcasing Surabaya's heritage. Ideal for photos, it's often surrounded by local events.
Monumen Kapal Selam
Monumen Kapal Selam
20 minutes walking
Submarine monument telling Surabaya's naval history, featuring interactive exhibits. Great for families and history buffs.
Muhammad Cheng Hoo Mosque
Muhammad Cheng Hoo Mosque
20 minutes walking
Beautiful mosque depicting Chinese architectural influences. Visitors appreciate its tranquil atmosphere and stunning design.
Joko Dolog Statue
Joko Dolog Statue
12 minutes walking
Statue representing Surabaya's guardian, often a meeting point. A quick stop for photos and local history.
Bungkul Park Visit
35 minutes walking
City park with walking trails and a vibrant atmosphere, perfect for relaxation and picnics amidst lush greenery.
Surabaya Jungle Land
30 minutes driving
Amusement park featuring thrilling rides and attractions for families. Booking tickets online is recommended.
Chop Buntut Cak Yo
Chop Buntut Cak Yo
1 minute walking
Casual eatery known for its oxtail soup and local dishes. Friendly atmosphere, ideal for quick and hearty meals.
Kafe Bromo
Kafe Bromo
2 minutes walking
Charming café serving Indonesian and international cuisine. Offers vegetarian options and outdoor seating.
Lime Restaurant
Lime Restaurant
7 minutes walking
Modern dining spot with a diverse menu from Asian to Western. Reservations recommended for prime evening slots.
Tunjung Plaza Cinema
9 minutes walking
Modern cinema featuring the latest films. Regular screenings are family-friendly and often have special discounts on weekdays.
Surabaya Jazz Night
15 minutes driving
Local venue hosting weekly jazz nights with live performances. Great for music lovers seeking a vibrant atmosphere.
Getting around
City Centre
Surabaya3 min  ·  700 ft
Airports
Juanda International Airport (SUB)34 min  ·  13.7 mi
Abdul Rachman Saleh Airport (MLG)130 min  ·  53.7 mi
Train
Gubeng Train Station20 min  ·  1.0 mi
Pasar Turi Train Station Surabaya20 min  ·  1.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348

Reviews and Ratings

Feedback about Sheraton Surabaya Hotel & Towers from previous guests about their experience.
Review score
Based on 140 verified reviews
9.0/10
Perfect
93%
Recommend
Breakfast
8.0/10
Cleanliness
8.7/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.3/10
Value for money
8.2/10
Guest reviews
based on 266 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sheraton Surabaya Hotel & Towers
Is it possible to have sahoor served for breakfast at the hotel?
5 February 2024
Yes, sahoor can be served in Kafe Bromo restaurant.
Can guests access Tunjungan Plaza Mall directly from the hotel?
18 March 2024
Yes, there is direct access to Tunjungan Plaza via the east entrance of the hotel.
What entertainment options are available at the hotel?
22 April 2024
Guests can enjoy nightlife at Kawi Lounge, which offers a vibrant atmosphere.
Is smoking permitted in the lounge or café at the hotel?
10 May 2024
Yes, smoking is allowed in Kawi Lounge.
Are extra beds available for guests in the deluxe room?
15 June 2024
Yes, all room types can accommodate an extra bed upon request.
Are there any dining options within the hotel for dinner?
30 June 2024
Dinner at Kafe Bromo starts at 6:00 PM onward.
Can I request a two-bedroom apartment for four people, and are smoking options available?
1 July 2024
Yes, a two-bedroom apartment is suitable for four guests and smoking is available on request.
Are there connecting rooms available at the hotel?
12 July 2024
Yes, several room types include connecting room options.
Is there privacy provided for the bathrooms in the Club rooms?
9 August 2024
Yes, privacy blinds are available for the bathrooms in Club rooms.
What are the operating hours for the outdoor pool?
20 August 2024
The outdoor pool is available daily from 6:00 AM to 6:00 PM.

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