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From117US$ /night
Check-in
16Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Close to Imperial Gardens
Great
8.4
8.9
/10
4.4
4.2
/5

Accommodations

The Queens Hotel Cheltenham occupies a Grade II listed building, offering 84 rooms, including Classic rooms and four Renascence Suites with views overlooking the Imperial Gardens. Each accommodation includes Egyptian cotton bedding, complimentary soft drinks, and eco-friendly toiletries from 100 Acres. Guests seeking extra luxury can opt for spacious interiors featuring king-sized four-poster beds and Nespresso machines.

Dining

Victoria's Restaurant inside the hotel champions local produce through its seasonally changing menu. Guests can also savor Afternoon Tea, featuring an array of sandwiches and scones, with options for bottomless Prosecco. For those looking to relax, Gold Cup Bar offers a selection of 60 rare gin varieties, alongside light bites in an outdoor garden.

Location

Located on the renowned Promenade, the hotel provides easy access to Imperial Gardens and Cheltenham Racecourse. Nearby attractions include Pittville Park and various independent boutiques, making it convenient for exploration. The hotel is well-connected, being just a mile away from the train station and a short drive from the M5.

Business Facilities

The Queens Hotel has a versatile Regency Suite, accommodating up to 100 guests for meetings, workshops, and conferences. This space is equipped with high-tech facilities, providing necessary resources to support dynamic presentations. The Lounge serves as an informal area for smaller meetings and private dining.

Pet-Friendly Features

The hotel welcomes up to two well-trained dogs per room for a fee, providing dog-friendly amenities such as bowls and treats. Staff can offer local dog walking routes, allowing guests to explore the area with their furry companions. Special accommodations are arranged to ensure pets receive exceptional service.

Highlights

Location: Iconic landmark on Promenade

Dining: 60 rare varieties of gin

Accommodations: King-sized four-poster beds

Business: Regency Suite for up to 100 guests

Pet-Friendly: Up to two dogs welcome

Must-do experiences

  • Stroll through Pittville Park and enjoy the beautifully landscaped gardens.
  • Indulge in a traditional cream tea at The Suffolks café nearby.
  • Visit the stunning Cheltenham Art Gallery & Museum for local history.
  • Discover the charming Cheltenham Farmers' Market on every Friday.
  • Enjoy a performance at the iconic Everyman Theatre just a stroll away.
View all

Select your room type

Queens Hotel Cheltenham offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
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Facilities

Queens Hotel Cheltenham offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Experience a culinary adventure at Queens Hotel Cheltenham with a focus on British cuisine, where locally sourced ingredients and innovative dishes take center stage. Indulge in delightful meals, from hearty breakfasts to elegant dinners, all served in a setting that reflects the charm of this historic hotel.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A stylish setting with large windows, providing a bright and inviting atmosphere for every meal.
Key Offerings
Savor summer-inspired dishes such as spiced salmon and the Queens Lobster Roll, complemented by creative starters like truffle arancini. Freshly baked breads and locally sourced meats elevate every meal.
Reservation
Reservations are recommended.
Open daily from 12:00 PM to 9:00 PM for lunch and dinner; also serves breakfast and high tea.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Wilson
The Wilson
9 minutes' walk
An art gallery and museum showcasing local history and contemporary art, with rotating exhibitions and free admission on specific days.
Pittville Park
Pittville Park
20 minutes' walk
A beautiful park featuring picturesque gardens, a lake, and walking trails, ideal for leisurely strolls and family picnics.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
A museum dedicated to composer Gustav Holst, offering insights into his life and works, along with guided tours on weekends.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
A historic church known for its stunning architecture and peaceful atmosphere, featuring beautiful stained glass and regular choir events.
Pittville Pump Room
Pittville Pump Room
25 minutes' walk
A historic venue offering wellness activities, including mineral water treatments and afternoon tea, enhancing relaxation during your stay.
Sandford Parks Lido
Sandford Parks Lido
16 minutes' walk
An outdoor swimming pool featuring sunbathing areas, perfect for families looking to cool off in summer. Check opening times before visiting.
Walks With Hawks
12-minute drive
An exciting opportunity for thrill-seekers to experience falconry and bird handling in a stunning natural setting. Reservation required.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
A French restaurant offering a casual yet elegant atmosphere and specialties like classic coq au vin, ideal for all occasions.
Gallimore's Montpellier
Gallimore's Montpellier
3 minutes' walk
An upscale restaurant with a focus on local ingredients, known for seasonal dishes and a refined dining experience. Reservations recommended.
The Neptune Fountain
The Neptune Fountain
6 minutes' walk
A lovely spot for casual dining with outdoor seating, featuring light bites and refreshing drinks, perfect for families and groups.
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
A venue hosting a variety of events including concerts, comedy shows, and family-friendly performances, appealing to diverse audiences.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
A vibrant entertainment hub with shops, restaurants, and cinema, offering a lively atmosphere and options for nightlife and casual outings.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Train
Cheltenham Spa Train Station17 min  ·  4600 ft
Cheltenham Spa Railway Station17 min  ·  4600 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1056 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Guest reviews
based on 1899 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Queens Hotel Cheltenham
Are the on-site dining options available for guests during their stay, and is room service provided?
10 March 2024
The restaurant operates for lunch and dinner between 12pm and 8pm, exclusively for guests. Room service and in-room amenities like a fridge are also available.
What type of meals can guests expect for dinner? Is there a choice of dishes?
15 April 2024
A specific menu is available for dinner, featuring a selection of delicious options tailored for guest preferences.
Is it possible for male guests to access the gym facilities at the Ladies College?
22 March 2024
Yes, male guests are permitted to use the gym facilities at the Ladies College.
What are the parking fees per day for guests who drive?
12 April 2024
The parking fee is £14 for each night.
Can guests park their car in the hotel parking lot before checking in?
5 May 2024
Yes, guests are welcome to park mid-morning for shopping and check in later. A ticket can be obtained upon arrival.
What breakfast options are available? Is there a possibility for room delivery?
30 March 2024
A buffet breakfast along with an à la carte menu is offered, with options available for room service delivery.
What is the policy on bringing pets? Are there any additional fees?
18 May 2024
Pets are welcome in designated dog-friendly rooms, subject to a fee of £30 per dog per night.
Can guests enjoy a late breakfast? Until what time is breakfast served?
27 June 2024
Breakfast is served until 9:30am on weekdays and until 10:30am on weekends.
Are there electrical vehicle charging stations available in the hotel parking area?
14 July 2024
Yes, the hotel parking lot includes charging points for electric vehicles.
Is there a facility to store luggage for guests who arrive early or check out late?
9 August 2024
Yes, luggage storage is available for guests at the reception for both early arrivals and late departures.

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