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From246US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

38 Macalister Street, Mackay, Australia, 4740
-
Close to Bluewater Lagoon
Great
8.7
7.1
/10
4.4
4.2
/5

Rooms

Mainstay Suites Mackay offers 97 residences with studio, one, or two-bedroom layouts. Every residence includes a private balcony, providing outdoor enjoyment. In-residence washer and dryer facilities enhance convenience during extended stays.

Amenities

The hotel boasts a swimming pool and barbecue grill deck, ideal for social gatherings and relaxation. Guests can also access a dedicated co-living space that encourages networking and collaboration. Valet dry-cleaning services are available to support busy schedules.

Location

Mainstay Suites Mackay is located just 1.1 km from the Bruce Highway, offering quick access to regions like Townsville and Rockhampton. The property is also situated within walking distance of Bus routes, enhancing local transport options. Numerous dining and entertainment venues are accessible nearby, catering to a variety of tastes.

Business Facilities

Business travelers can utilize conference facilities designed for meetings and gatherings. The hotel offers business administration services to assist with corporate needs. High-speed internet connectivity is readily available for seamless communication.

Family and Pet-Friendly

Mainstay Suites Mackay welcomes families, offering amenities such as child car seats and extra beds. Pet-friendly policies ensure furry companions can join their owners during their stay. Accessibility options are in place to accommodate guests of all abilities.

Highlights

Rooms: 97 residences with private balconies

Amenities: Swimming pool and barbecue grill deck

Location: 1.1 km from Bruce Highway

Business: Conference facilities with high-speed internet

Family: Child car seats and pet-friendly policies

Must-do experiences

  • Visit the Botanic Gardens for a peaceful nature stroll.
  • Taste the local specialty, goat cheese, at Mackay Farmers' Market.
  • Explore the Artspace Mackay for vibrant local art exhibits.
  • Take a scenic walk along the Bluewater Trail at sunset.
  • Enjoy fresh seafood at North Point on the marina.
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Select your room type

Mainstay Suites Mackay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Residence
2 persons
380 sq. feet 
1 King-size bed
Shower
Heating
One-Bedroom Residence
2 persons
485 sq. feet 
1 King-size bed
Shower
Heating
Two-Bedroom Residence
2 persons
865 sq. feet 
1 King-size bed
Shower
Heating
One Bedroom Accessible Residence
2 persons
1 King-size bed
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Price and Room Availability Calendar

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Facilities

Mainstay Suites Mackay offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Grocery shopping service

Dining

  • Restaurant
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Saltwater pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Mainstay Suites Mackay offers a delightful mix of culinary options that reflect both local charm and authentic flavors. Guests can indulge in savory Greek dishes or savor gourmet Australian cuisine, perfect for unwinding after a day of exploring.
Mainstay Suites Mackay Restaurant photo

Let's Do Greek

Greek
Ambiance
A cozy setting that transports diners to the heart of Greece with its inviting decor and vibrant atmosphere.
Key Offerings
Enjoy traditional Greek specialties crafted with care, promising a flavorful taste of Mediterranean culture.
Reservation
No
Hours vary.

Table 38 Restaurant

Contemporary Australian
Ambiance
An upscale yet relaxed atmosphere, perfect for both family gatherings and intimate dining.
Key Offerings
Specializing in prosciutto-wrapped chicken, pork loin cutlets, and butternut pumpkin risotto, showcasing seasonal Australian produce.
Reservation
Recommended
Hours vary.

Mainstay Suites Mackay Location

38 Macalister Street, Mackay, Australia, 4740
Map view
38 Macalister Street, Mackay, Australia, 4740
Nearby
Amusement Park
Bluewater Lagoon
1700 ft
Gallery
Artspace Mackay
1700 ft
Bridge
Pioneer River
1700 ft
Shopping Area
Caneland Central Shopping Centre
1700 ft
Jubliee Park
World War I Cenotaph
1700 ft
Restaurants
Sorbello's Italian Restaurant
400 ft
166 Victoria St
Lets Do Greek Mackay
100 ft
38 Macalister St Ground Floor Quest Apartments
Bing's Nomiya
400 ft
147 Victoria Street
Malaysia House
800 ft
171 Victoria St
Rice Buffet
700 ft
22 Gregory St Opposite The Mackay Grande Suites Hotel
K&Co
1200 ft
44 Nelson St
Fusion128
1000 ft
Bazaar Arcade 128 Victoria St
The Austral Hotel
1400 ft
189 Victoria St
A.M. Grill
1000 ft
Mackay Grande Suites 9 Gregory St
Creperie Restaurant
1000 ft
Gregory Street
Explore Mackay
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Bluewater Lagoon
7 minutes' walk
A family-friendly water park offering pools, slides, and picnic areas. Free entry makes it a perfect spot for relaxation.
Artspace Mackay
7 minutes' walk
A vibrant art gallery featuring local exhibitions and community events. Hosts workshops and free guided tours.
Mackay Town Hall
12 minutes' walk
An iconic heritage building known for its stunning architecture. Offers guided tours showcasing local history.
Sandfly Creek Walkway
12 minutes' walk
A scenic walking trail alongside the creek, perfect for a leisurely stroll or a bike ride in nature.
Pioneer River Kayaking
7 minutes' walk
Kayak rentals available for a scenic paddle on the Pioneer River. Great for adventure seekers and nature lovers.
Yoga at the Botanic Gardens
9 minutes' drive
Relaxation-focused yoga classes held in the beautiful Mackay Regional Botanic Gardens. Classes for all skill levels.
Sorbello's Italian Restaurant
2 minutes' walk
Authentic Italian cuisine in a cozy atmosphere. Specializes in pizzas and homemade pasta with vegetarian options.
Lets Do Greek Mackay
1 minute' walk
Casual dining with flavorful Greek dishes. Known for its delicious souvlaki and extensive gluten-free menu.
Malaysia House
3 minutes' walk
A local favorite for Malaysian cuisine. Features a warm ambiance and signature dishes like Laksa and Nasi Lemak.
Mackay Entertainment & Convention Centre
4 minutes' drive
Hosts a variety of performances and events. Check the schedule for live shows, concerts, and comedy nights.
The Queens Park Cafe
30 minutes walking
A charming cafe in Queens Park offering coffee, cakes, and light meals. Great for family-friendly outings with park views.
Getting around
City Centre
Mackay5 min  ·  1400 ft
Airports
Mackay Airport (MKY)7 min  ·  2.9 mi
Whitsunday Coast Airport (PPP)180 min  ·  74.6 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site at AUD 25 per day.
Internet
Wireless internet is available in for free.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of floors:
4
Number of rooms:
97
Former name
aligned corporate residences mackay

Reviews and Ratings

Feedback about Mainstay Suites Mackay from previous guests about their experience.
Review score
Based on 40 verified reviews
8.6/10
Great
83%
Recommend
Cleanliness
9.3/10
Comfort
9.1/10
Facilities
9.1/10
Free Wi-Fi
9.5/10
Location
9.4/10
Paid Wi-Fi
10.0/10
Staff
9.4/10
Value for money
8.6/10
Guest reviews
based on 93 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Mainstay Suites Mackay
What are the hours during which the pool is accessible for guests?
12 November 2024
The pool opens at 7:00 AM Monday through Friday and at 9:00 AM on weekends, closing at the end of reception hours. Monday to Friday, it stays open until 8:00 PM; on Saturday and Sunday, it closes at 5:00 PM. For extended hours, please ask at reception.
Is there a fee for bringing a small dog along during a stay, and is smoking allowed on the balcony?
21 January 2025
A bond of $100 is required upon arrival for guests with dogs. Smoking is permitted on the balcony or in designated smoking areas in the car park.
If traveling with a small dog, do I need to reserve a specific type of room?
05 March 2025
No special room is necessary for traveling with a small dog; any room will suffice as long as the weight limit is adhered to.
Can I bring three small dogs for a two-night stay, and what would be the associated charges?
18 April 2025
Yes, three small dogs are allowed for a two-night stay, with a bond of $100 required. If a deeper clean is needed afterward, there is a possible charge of $350.
Are there any additional costs for having a dog stay with me for one night?
09 February 2025
There is a bond of $100 for incidentals when bringing a dog for one night's stay.
Is it confirmed that pets are allowed in the rooms, specifically small dogs?
11 March 2025
Yes, pets up to 20 kg are welcome in the rooms at this property.
Are there electric vehicle (EV) charging facilities available on-site?
02 December 2024
Currently, there are no EV charging stations at this property. The nearest charging facility is located on Gregory Street, just a couple of streets away.
Is it acceptable for two cats to stay in the room since pets are allowed?
15 August 2024
Yes, two cats are permitted as this establishment is pet-friendly.
Are small birds allowed to stay in a cage during my visit?
28 September 2024
Unfortunately, birds are not permitted at this hotel; only certain small pets like cats and dogs are allowed.
How far is the nearest supermarket from the accommodation?
30 November 2024
Woolworths supermarket is approximately 550 meters away, just a short 7-minute walk from the residences.

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