Mainstay Suites Mackay, Mackay

Name: Mainstay Suites Mackay, Mackay
Address: 38 Macalister Street, Mackay, Queensland, 4740
Price range: US$189+
Rating: 8.5

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Key details

About the Hotel

38 Macalister Street, Mackay, 4740

Close to Bluewater Lagoon

Great

8.5

7.2

/10

4.5

4.3

4-star serviced residences in Mackay with private balconies

Rooms

Mainstay Suites Mackay offers 97 residences with studio, one, or two-bedroom layouts. Every residence includes a private balcony, providing outdoor enjoyment. In-residence washer and dryer facilities enhance convenience during extended stays.

Amenities

The hotel boasts a swimming pool and barbecue grill deck, ideal for social gatherings and relaxation. Guests can also access a dedicated co-living space that encourages networking and collaboration. Valet dry-cleaning services are available to support busy schedules.

Location

Mainstay Suites Mackay is located just 1.1 km from the Bruce Highway, offering quick access to regions like Townsville and Rockhampton. The property is also situated within walking distance of Bus routes, enhancing local transport options. Numerous dining and entertainment venues are accessible nearby, catering to a variety of tastes.

Business Facilities

Business travelers can utilize conference facilities designed for meetings and gatherings. The hotel offers business administration services to assist with corporate needs. High-speed internet connectivity is readily available for seamless communication.

Family and Pet-Friendly

Mainstay Suites Mackay welcomes families, offering amenities such as child car seats and extra beds. Pet-friendly policies ensure furry companions can join their owners during their stay. Accessibility options are in place to accommodate guests of all abilities.

Highlights

Rooms: 97 residences with private balconies

Amenities: Swimming pool and barbecue grill deck

Location: 1.1 km from Bruce Highway

Business: Conference facilities with high-speed internet

Family: Child car seats and pet-friendly policies

Must-do experiences

Visit the Botanic Gardens for a peaceful nature stroll.
Taste the local specialty, goat cheese, at Mackay Farmers' Market.
Explore the Artspace Mackay for vibrant local art exhibits.
Take a scenic walk along the Bluewater Trail at sunset.
Enjoy fresh seafood at North Point on the marina.

Select your room type

Mainstay Suites Mackay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Residence
2 persons
35 sq. feet
1 King-size bed
room details
One Bedroom Residence
2 persons
45 sq. feet
1 King-size bed
room details
One Bedroom Accessible Residence
2 persons
45 sq. feet
1 King-size bed
room details

Show all rooms

Price and Room Availability Calendar

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

Mainstay Suites Mackay offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Housekeeping
Laundry
Dry cleaning
Grocery shopping service

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Sun terrace
BBQ facilities
Shallow end

Room features

Air conditioning
Heating
Soundproofed rooms
Garden furniture
Ironing facilities

Dining Onsite

Mainstay Suites Mackay offers a delightful mix of culinary options that reflect both local charm and authentic flavors. Guests can indulge in savory Greek dishes or savor gourmet Australian cuisine, perfect for unwinding after a day of exploring.

Let's Do Greek
Greek
Ambiance
A cozy setting that transports diners to the heart of Greece with its inviting decor and vibrant atmosphere.
Key Offerings
Enjoy traditional Greek specialties crafted with care, promising a flavorful taste of Mediterranean culture.
Reservation
No
Hours vary.
Table 38 Restaurant
Contemporary Australian
Ambiance
An upscale yet relaxed atmosphere, perfect for both family gatherings and intimate dining.
Key Offerings
Specializing in prosciutto-wrapped chicken, pork loin cutlets, and butternut pumpkin risotto, showcasing seasonal Australian produce.
Reservation
Recommended
Hours vary.

Mainstay Suites Mackay Location

38 Macalister Street, Mackay, 4740

Explore Mackay

Local Highlights

Bluewater Lagoon

7 minutes' walk

A family-friendly water park offering pools, slides, and picnic areas. Free entry makes it a perfect spot for relaxation.

Artspace Mackay

7 minutes' walk

A vibrant art gallery featuring local exhibitions and community events. Hosts workshops and free guided tours.

Mackay Town Hall

12 minutes' walk

An iconic heritage building known for its stunning architecture. Offers guided tours showcasing local history.

Sandfly Creek Walkway

12 minutes' walk

A scenic walking trail alongside the creek, perfect for a leisurely stroll or a bike ride in nature.

Pioneer River Kayaking

7 minutes' walk

Kayak rentals available for a scenic paddle on the Pioneer River. Great for adventure seekers and nature lovers.

Yoga at the Botanic Gardens

9 minutes' drive

Relaxation-focused yoga classes held in the beautiful Mackay Regional Botanic Gardens. Classes for all skill levels.

Sorbello's Italian Restaurant

2 minutes' walk

Authentic Italian cuisine in a cozy atmosphere. Specializes in pizzas and homemade pasta with vegetarian options.

Lets Do Greek Mackay

1 minute' walk

Casual dining with flavorful Greek dishes. Known for its delicious souvlaki and extensive gluten-free menu.

Malaysia House

3 minutes' walk

A local favorite for Malaysian cuisine. Features a warm ambiance and signature dishes like Laksa and Nasi Lemak.

Mackay Entertainment & Convention Centre

4 minutes' drive

Hosts a variety of performances and events. Check the schedule for live shows, concerts, and comedy nights.

The Queens Park Cafe

30 minutes walking

A charming cafe in Queens Park offering coffee, cakes, and light meals. Great for family-friendly outings with park views.

Getting around

City Centre
Mackay 5 min · 1400 ft
Airports
Mackay (MKY) 7 min · 2.9 mi
Whitsunday Coast (PPP) 180 min · 74.6 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 10 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are allowed on request.

Year renovated:

2009

Number of floors:

Number of rooms:

Former name

aligned corporate residences mackay

Reviews and Ratings

Feedback about Mainstay Suites Mackay from previous guests about their experience.

Review score

Based on 40 verified reviews

8.7 /10

Great

83 %

Recommend

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

9.0/10

Free WiFi

9.0/10

Location

9.3/10

Staff

9.1/10

Value for money

8.3/10

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Questions of the users

About Mainstay Suites Mackay

What are the hours during which the pool is accessible for guests?

12 November 2024

The pool opens at 7:00 AM Monday through Friday and at 9:00 AM on weekends, closing at the end of reception hours. Monday to Friday, it stays open until 8:00 PM; on Saturday and Sunday, it closes at 5:00 PM. For extended hours, please ask at reception.

Is there a fee for bringing a small dog along during a stay, and is smoking allowed on the balcony?

21 January 2025

A bond of $100 is required upon arrival for guests with dogs. Smoking is permitted on the balcony or in designated smoking areas in the car park.

If traveling with a small dog, do I need to reserve a specific type of room?

05 March 2025

No special room is necessary for traveling with a small dog; any room will suffice as long as the weight limit is adhered to.

Can I bring three small dogs for a two-night stay, and what would be the associated charges?

18 April 2025

Yes, three small dogs are allowed for a two-night stay, with a bond of $100 required. If a deeper clean is needed afterward, there is a possible charge of $350.

Are there any additional costs for having a dog stay with me for one night?

09 February 2025

There is a bond of $100 for incidentals when bringing a dog for one night's stay.

Is it confirmed that pets are allowed in the rooms, specifically small dogs?

11 March 2025

Yes, pets up to 20 kg are welcome in the rooms at this property.

Are there electric vehicle (EV) charging facilities available on-site?

02 December 2024

Currently, there are no EV charging stations at this property. The nearest charging facility is located on Gregory Street, just a couple of streets away.

Is it acceptable for two cats to stay in the room since pets are allowed?

15 August 2024

Yes, two cats are permitted as this establishment is pet-friendly.

Are small birds allowed to stay in a cage during my visit?

28 September 2024

Unfortunately, birds are not permitted at this hotel; only certain small pets like cats and dogs are allowed.

How far is the nearest supermarket from the accommodation?

30 November 2024

Woolworths supermarket is approximately 550 meters away, just a short 7-minute walk from the residences.