Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
289US$
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Key details
About the Hotel
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
-
Close to the city center
Great
8.8
9.4
/10
4.1
4.7
/5
Amenities
Iberostar Heritage Grand Mencey features over 4,500 m² of SPA Sensations dedicated to wellness, including dynamic pools, sauna, and bubble beds. The hotel's sports facilities provide access to 700 m² of spaces with modern fitness equipment and two rooftop paddle tennis courts for outdoor activities. The property is committed to sustainability, operating as a single-use plastic-free hotel with solar panels and certified sustainable seafood options.
Rooms
The hotel offers a diverse range of accommodation options designed with Canarian architectural essence, catering to various preferences. Room types include City-View Double rooms that provide stunning views over Santa Cruz and Garden-View Suites with balconies overlooking lush gardens. Each room is equipped with amenities that support a sustainable stay, free of single-use plastics for all guests.
Location
Situated just a 10-minute walk from Santa Cruz's city center, the hotel combines tranquil surroundings with convenient access to urban attractions. Nearby key points include the famous García Sanabria Park, only 200 meters away, and the Adán Martín Auditorium located 2 kilometers from the hotel. The proximity to Las Teresitas beach (8.5 km) and Teide National Park (40 km) enhances the appeal for nature enthusiasts.
Dining
Dining at Iberostar Heritage Grand Mencey includes the acclaimed Papa Negra restaurant, showcasing dishes made from local ingredients under the guidance of chef Javier Martín. Guests can enjoy buffet-style breakfast and dinner options at Los Menceyes restaurant, which focuses on high-quality Canarian cuisine. Los Laureles offers casual dining by the pool, providing light meals in a relaxed outdoor setting.
Wellness
The SPA Sensations encompasses more than 4,500 m² designed for relaxation and rejuvenation, featuring an extensive hydrotherapy circuit. Guests can indulge in a range of beauty and body treatments tailored to enhance overall well-being. The hotel's wellness offerings include unique experiences like the Papa Negra Sprunch, which combines a hydrotherapy session with a gourmet brunch.
Highlights
Dining: Papa Negra restaurant
Wellness: over 4,500 m² SPA Sensations
Location: 10-minute walk to city center
Rooms: Garden-View Suites and City-View Double rooms
Sustainability: single-use plastic-free hotel
Activities: 700 m² of sports facilities
Must-do experiences
Visit the vibrant Mercado de Nuestra Señora de África for local produce.
Stroll through Parque García Sanabria, a peaceful botanical garden.
Savor gofio in a traditional meal at Restaurante El Taller.
Explore the art at Museo de la Naturaleza y el Hombre nearby.
Catch a local festival for a taste of Canarian culture and music.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Garden View
2 persons
335 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Superior Double Room
2 persons
390 sq. feet
1 King-size bed
Air conditioning
room details
Double Room
2 persons
335 sq. feet
1 Double bed
Air conditioning
room details
Junior Suite
2 persons
485 sq. feet
1 King-size bed
Air conditioning
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Discover a delightful array of dining experiences at Iberostar Heritage Grand Mencey, where local and Mediterranean flavors are expertly blended into every meal. From family-friendly settings to intimate dining, each venue promises a unique taste of authentic cuisine that reflects the vibrant culture of the region.
Los Laureles Restaurant
Mediterranean and Spanish
Ambiance
Family friendly and traditional
Key Offerings
Indulge in locally inspired dishes with vegan and gluten-free options. Perfect for a leisurely lunch, savor specialties that celebrate the rich flavors of the Canary Islands.
Reservation
no
12:30 - 16:30 daily
Papa Negra Restaurant
Spanish and Local
Ambiance
Modern and romantic
Key Offerings
Sample a variety of international and local dishes with certified sustainability, offering vegan and gluten-free meals for dinner. Enjoy a cozy, candlelit meal that's perfect for couples.
Reservation
yes
20:00 - 23:00 (Monday, Thursday - Sunday)
Los Menceyes Restaurante
Spanish and International
Ambiance
Family friendly, traditional, and romantic
Key Offerings
Start the day with a buffet breakfast featuring a range of vegetarian and vegan options. Evening meals invite guests to enjoy a mix of global flavors in a welcoming atmosphere.
A contemporary dining experience serving enticing Mexican dishes for lunch. Guests can unwind in a relaxed setting while enjoying the vibrant flavors of Mexico.
Reservation
no
12:00 - 23:30 (Monday, Thursday - Sunday)
Location
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
Map view
Dr. Jose Naveiras, 38,
Santa Cruz de Tenerife,
Spain,
38004,
Canary Islands
City landmarks
Museum
Museum of Nature and Man
4900 ft
Museum
Municipal Museum of Fine Arts
2800 ft
Church
Iglesia de Nuestra Senora de la Concepcion
4000 ft
Market
Municipal Market Our Lady of Africa La Recova
1.2
mi
Church
Iglesia de San Francisco
2800 ft
Event hall
Auditorio de Tenerife Adan Martin
1.3
mi
Landmark
Carta Palace
3100 ft
Landmark
TEA Tenerife Espacio de las Artes
1.2
mi
Landmark
Calle del Castillo
3100 ft
Landmark
Castillo de San Juan Bautista
1.3
mi
Landmark
Plaza de Espana
1.1
mi
Church
Parroquia de Nuestra Senora del Pilar
2000 ft
Museum
Historical Military Museum of the Canary Islands
4100 ft
Landmark
Mirador Piedra La Rosa
3400 ft
Landmark
Centro de Fotografia Isla de Tenerife
3400 ft
Landmark
Casa Del Carnaval
3700 ft
Square
Plaza Del Principe
2800 ft
Gallery
Circulo de Bellas Artes de Tenerife
2700 ft
Landmark
Plaza Munoz De Bustillo
1.1
mi
Theatre
Guimera Theater
3900 ft
Botanical Garden
Palmetum of Santa Cruz de Tenerife
1.5
mi
Landmark
Palace of the General Captaincy of the Canary Islands
2700 ft
Amusement Park
Cesar Manrique Waterpark
1.4
mi
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Explore Santa Cruz
Top Attractions
Activities
Dining
Entertainment
Museum of Nature and Man
18 minutes walking
Natural history exhibits showcase Tenerife's ecosystems. Notable for free admission on specific days.
Municipal Museum of Fine Arts
11 minutes walking
A charming collection of Spanish art, with a beautiful courtyard café, and free entry every Sunday.
Iglesia de Nuestra Senora de la Concepcion
15 minutes walking
Historic church known for its stunning architecture and picturesque bell tower, centrally located.
Rambla de Santa Cruz
4 minutes walking
A vibrant tree-lined promenade dotted with shops and cafés, ideal for a leisurely stroll.
Sendero de los Sentidos
11 minutes walking
Scenic trails allow for hiking among unique flora and fauna. Great for nature lovers and thrill-seekers.
Wellness at Hotel Spa
0 minute walking
The hotel offers a serene spa experience with massages and treatments to relax and unwind.
Restaurante Aborigen
1 minute walking
Offers local Canarian cuisine in a cozy environment, famous for its traditional dishes.
Cocina Urbana
1 minute walking
Chic eatery specializing in modern Mediterranean dishes, known for seasonal ingredients and a vibrant ambiance.
La Tasca de Enfrente
1 minute walking
Casual tapas bar serving an excellent variety of Spanish delicacies, perfect for sharing.
Casino Santa Cruz
1 minute walking
Offers gaming excitement; friendly atmosphere, live performances, and bar services await.
TEA Tenerife Espacio de las Artes
25 minutes walking
Contemporary cultural center features art exhibitions and a cinema; great for art enthusiasts.
Getting around
City Centre
Santa Cruz de Tenerife8 min
·
2000 ft
Airports
Tenerife Norte Airport (TFN)22 min
·
8.8
mi
Tenerife South Airport (TFS)96 min
·
39.5
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Questions of the users
About Iberostar Heritage Grand Mencey
What are the costs associated with using the indoor swimming facilities at the hotel?
12 November 2024
The hotel does not have an indoor pool; however, there is an outdoor heated pool available. Guests can access the indoor thermal circuit of the SPA for a fee of €20 per adult, and reservations are required.
Is the swimming pool maintained at a comfortable temperature year-round?
20 February 2024
Yes, the outdoor pool is heated to ensure comfort throughout the year.
How far is the nearest beach from the hotel?
14 January 2024
The closest beach, Playa de Las Teresitas in San Andres, is approximately 8 kilometers from the hotel.
Are balconies available in all room types at the hotel?
26 March 2024
Not every room includes a balcony, but requests can be made based on availability.
What are the parking fees for guests staying at the hotel?
05 May 2024
Daily parking fees are €12 for stays of 1 to 4 days, and €10 per day for stays of 5 days or more.
Does the hotel provide heating in the rooms during cooler months?
15 February 2024
Rooms do not have central heating due to the generally warm climate, but small electric heaters can be requested if needed.
Is there a tennis court available for guests to use?
18 July 2024
There are paddle courts available for use, but no tennis courts at the hotel.
Are spa facilities included in the accommodation price for hotel guests?
22 March 2024
Access to the spa facilities incurs an additional fee of €20 per person for hotel guests.
What public transportation options are available for reaching the hotel from TFS Airport?
30 April 2024
No shuttle service is offered. A taxi ride costs around €90, while a bus ticket is approximately €12 per person. Private transfers can be arranged upon request.
Do you have cots available for infants during our stay?
11 May 2024
Cots are complimentary, but availability is subject to confirmation upon arrival.
Can guests opt to switch from dinner to lunch if they book half board?
09 September 2024
Yes, the dining option can be adjusted if notified in advance.
Does the hotel offer any kids' facilities or a children's club?
03 June 2024
The hotel does not have a children's club on the premises.
What is the typical temperature of the pool in February? Is it suitable for children?
07 February 2024
The pool temperature hovers around 27 degrees Celsius throughout the year, making it comfortable for swimming with children.
Overview
Rooms
Price calendar
Facilities
Location
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Iberostar Heritage Grand Mencey
8.8
Great2128 reviews
2000 ft from center
260 US$
289 US$
per night
Mobile-only price
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