The Chester Grosvenor, Chester – Luxury 5★ Hotel from 188$| HotelBest.net

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The Chester Grosvenor Exterior photo The Chester Grosvenor

The Chester Grosvenor Exterior photo The photograph shows a charming, snow-covered street scene at night. The main focus is on a historic-looking building with intricate black and white timber framing on its upper floors. The building has multiple gabled roofs and large windows that glo

The Chester Grosvenor Exterior photo The photo shows a view of a historic city center, likely in Europe, with a mix of old buildings under a partly cloudy sky.

In the foreground, on the left, is a prominent example of timber-framed architecture. This building features dark, steeply pi

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Key details

About the Hotel

Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT

Close to the Eastgate Clock

Great

8.8

9.3

/10

4.6

4.3

Location

The Chester Grosvenor is situated in Chester, overlooking the iconic Eastgate Clock, which is among the most photographed clocks in England. It offers convenient access to historical landmarks and attractions, such as Chester Cathedral and the Roman Amphitheatre, all within walking distance. Guests can easily explore the unique charm of Chester while enjoying a luxurious stay.

Dining

The hotel boasts two award-winning restaurants, Arkle and La Brasserie, known for their exceptional dining experiences. Arkle offers a sophisticated 5 or 7-course tasting menu meticulously crafted by Executive Chef Elliot Hill, while La Brasserie provides a lively atmosphere with all-day dining options. Seasonal menus in both restaurants focus on high-quality, locally sourced ingredients, ensuring memorable culinary experiences.

Spa and Wellness

The Spa at The Chester Grosvenor offers various luxurious treatments and access to a Thermal Suite featuring a herb sauna, ice fountain, and salt grotto. Treatments are designed using ELEMIS products, providing guests with an exceptional wellness experience. The Winter Glow Retreat is a popular choice, offering relaxation and rejuvenation during the colder months.

Rooms and Suites

The Chester Grosvenor presents an array of rooms and suites, each featuring luxurious fabrics and distinctly styled interiors. Options include Classic Bedrooms, Junior Suites, and the Presidential Suite, providing various layouts and amenities to accommodate every guest. Many rooms offer views of Chester's picturesque architecture, enhancing the overall experience.

Special Offers

The hotel frequently provides special promotions, including sumptuous overnight stays and delectable dining packages. Guests can enjoy themed festive experiences like Christmas parties or indulge in an afternoon tea paired with Taittinger Champagne. These offers allow visitors to experience luxury at a reduced price while maximizing their stay.

Highlights

Location: Overlooking the Eastgate Clock

Dining: 2 AA Rosette restaurant La Brasserie

Spa: The Spa at The Chester Grosvenor with Thermal Suite

Rooms: Presidential Suite with city views

Must-do experiences

Stroll through Chester's Roman Walls for stunning city views.
Taste the famous Chester Pudding at The Chester Grosvenor's restaurant.
Visit the Grosvenor Museum for insights into local history and art.
Explore the medieval rows for unique shops and charming cafes.
Wander around the Chester Market for local crafts and fresh produce.

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Select your room type

The Chester Grosvenor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Room

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Executive Room

2 persons

380 sq. feet

1 King-size bed

Shower

Heating

room details

Superior King Room

2 persons

390 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

The Chester Grosvenor offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Sitting area
Dressing area
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Experience a delightful blend of culinary artistry and warm hospitality at The Chester Grosvenor, featuring exquisite dining options that showcase British flavors and elegant settings. From the refined atmosphere of Arkle to the vibrant bustle of La Brasserie, each venue offers a unique experience to savor every moment.

The Chester Grosvenor Restaurant photo The photo shows the interior of a high-end restaurant, likely a formal dining establishment. The space is elegant and well-lit, with a warm color palette of browns, blues, and golds.

The main focus is on a round table in the foreground, set for two

The Chester Grosvenor Restaurant photo The photo shows a luxurious and well-stocked bar area. The bar itself is a curved, rich wood structure with a light-colored marble countertop. Several high stools with tan leather seats are lined up along the bar, inviting patrons to sit and enjoy dr

The Chester Grosvenor Restaurant photo The photo shows a cozy and elegant dining area, likely within a restaurant or upscale home. The room has a warm, inviting atmosphere with soft lighting.

The main focus is a round table draped with a crisp white tablecloth, set for four people. Each

Arkle

British fine dining

Ambiance

Luxuriously comfortable area with understated elegance and sophistication.

Key Offerings

A menu focusing on British cuisine, with options that cater to vegetarian, vegan, and gluten-free diets, all served during an intimate dinner setting.

Reservation

Recommended.

Wednesday to Saturday, 18:00 - 22:00.

La Brasserie

French bistro-style with British influences

Ambiance

Lively and spacious, featuring a glamorous Champagne and cocktail bar for a chic dining experience.

Key Offerings

All-day dining menu with locally inspired dishes alongside a carefully curated wine list; Afternoon Tea with sweet creations by award-winning chefs, finger sandwiches, and traditional scones.

Reservation

Recommended.

Monday to Sunday, 10:30 - 22:00.

The Chester Grosvenor Location

Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT

Map view

Eastgate Street, Eastgate, Chester, United Kingdom, CH1 1LT

City landmarks

Zoo

Chester Zoo

2.5 mi

Landmark

Chester Racecourse

5100 ft

Museum

The Grosvenor Museum

2300 ft

Landmark

Chester Castle

2300 ft

Museum

Cheshire Military Museum

2300 ft

Landmark

River Dee

2700 ft

Park

Grosvenor Park

4200 ft

Landmark

Queens garden

4100 ft

Landmark

Lead Shot Tower

4200 ft

Garden

Chester Roman Gardens

2900 ft

Landmark

Statue of Minerva

3400 ft

Church

St John the Baptist's Church

3800 ft

Landmark

Sick to Death

3000 ft

Landmark

Chester Roman Amphitheatre

4000 ft

Nearby

City Walls

Walls of Chester

200 ft

Church

Chester Cathedral

700 ft

45 Eastgate Street

Eastgate Clock

200 ft

Chester Rows

500 ft

Museum

Dewa Roman Experience

1200 ft

St Michaels Church Bridge Street

Chester Golf Club

1200 ft

Church

Church of St Peter

600 ft

30 Watergate Street

Booth Mansion

900 ft

Garden

Chester Cathedral Falconry and Nature Gardens

600 ft

Church

Wesley Church Centre

400 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

1000 ft

40 Watergate Street

The Antiques Shop

1000 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1100 ft

Gallery

The Watergate Street Gallery

1100 ft

Event hall

Chester Guildhall

1300 ft

Shopping Area

Grosvenor Shopping Centre

400 ft

Restaurants

La Brasserie

100 ft

56-58 Eastgate Street Eastgate St

Simon Radley at The Chester Grosvenor

200 ft

The Chester Grosvenor 56-58 Eastgate

The Botanist

400 ft

13 St. Werburgh Street

The Chester Grosvenor Restaurant

100 ft

56-58 Eastgate Street Aldford

Afternoon Tea at the Grosvenor Hotel

200 ft

Eastgate

Duttons

400 ft

10-11 Godstall Ln

The Tea Press Cafe

300 ft

28-30 Eastgate Street

Debenhams Browns of Chester Cafe

300 ft

34-40 Eastgate Row South

Towers

500 ft

St Werburgh St Bell Tower House

Explore Chester

Chester Cathedral

3 minutes' walk

A stunning Gothic cathedral known for its architecture and serene gardens. Regular guided tours enhance the experience.

Chester Castle

9 minutes' walk

A historical landmark with interactive exhibits. Offers unique views of Chester and hosts various events throughout the year.

Walls of Chester

1 minute' walk

Ancient city walls providing panoramic city views. Perfect for leisurely walks and appreciating Chester's rich history.

Dewa Roman Experience

5 minutes' walk

An engaging exhibit showcasing Roman life in Chester. Features interactive displays and costumed guides for a hands-on experience.

Grosvenor Park Miniature Railway

6 minutes' walk

A charming miniature railway suitable for families. Open during weekends and school holidays, offering rides in a picturesque park.

River Dee Boating

10 minutes' walk

Boating on the River Dee offers a great thrill for adventure seekers. Rentals are available, with stunning riverside views.

Simon Radley at The Chester Grosvenor

1 minute' walk

A Michelin-starred dining experience featuring exquisite seasonal dishes. Reservations recommended for this upscale venue.

The Botanist

2 minutes' walk

A vibrant restaurant with a botanical theme, offering a diverse menu. Features a fantastic cocktail selection in a lively atmosphere.

Chester Music Live

9 minutes' walk

A dynamic venue hosting various live music events. Ideal for music lovers, with nights featuring local and touring artists.

Storyhouse

10 minutes' walk

A cultural hub for theatre, cinema, and literature. Offers family-friendly shows and exciting seasonal programming throughout the year.

Getting around

City Centre

Chester5 min · 1400 ft

Airports

Chester Hawarden (CEG)18 min · 7.1 mi

Liverpool John Lennon (LPL)62 min · 25.4 mi

Train

Chester Train Station11 min · 3000 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at GBP 15 per day.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel The Chester Grosvenor guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Polish

Year renovated:

2010

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about The Chester Grosvenor from previous guests about their experience.

Review score

Based on 2743 verified reviews

8.6/10

Great

87%

Recommend

Breakfast

8.3/10

Cleanliness

9.2/10

Comfort

9.2/10

Facilities

8.8/10

Free Wi-Fi

8.9/10

Location

9.7/10

Paid Wi-Fi

7.9/10

Staff

9.3/10

Value for money

8.2/10

based on 3791 reviews

4.5/5

steven from united states

Single

deluxe room

3 nights in November 2025

Reviewed:February 03, 2026

6/10

helpful doormanchipped paintworkdated bathroom

the doorman was very helpful with our luggage. it was a welcome touch.

the room looked tired, and i noticed chipped paint on the furniture. the bathroom felt dated and could use an update. plus, i was surprised to discover that a cooked breakfast cost extra. this felt a little stingy for what i paid.

0 Helpful

Reese from United States

Couple

Deluxe Room

3 nights in November 2025

Reviewed:January 07, 2026

9.5/10

Perfect service, central location

prime locationroom upgradelovely breakfast

The hotel enjoys a PRIME location. Staff quickly managed our luggage. I received an unexpected room upgrade on arrival. The room offered a lovely breakfast.

THE hotel bar seemed slightly overpriced. The cocktail cost was £35 for two.

Rooms

9/10

The room included bottled water and luxury toiletries. The bed had high-quality linens. Wardrobe space was adequate. It also included hangers and a full-length mirror.

Service

10/10

Staff members were polite and attentive throughout my stay. Concierge services were available near the entrance. The hotel provided prompt responses to requests. Staff ensured a smooth experience.

Dining

9/10

The breakfast offered fresh fruit and pastries. The dining area was clean, and it featured comfortable seating. The menu also included vegetarian options. Hot beverages were served promptly.

Location

10/10

The hotel is located near historical sites and shopping areas. Public transportation is easily accessible from the hotel. Nearby parking is available. It provided convenient access to the premises.

0 Helpful

Alex from United Kingdom

Couple

Classic Room

3 nights in November 2025

Reviewed:December 04, 2025

6/10

Acceptable Stay with Location Issues

central locationripped wallpaperdated decor

The hotel's location is very central.

I stayed in room 238 and was disappointed. The paint work looked yellow, the decor was dated, and the wallpaper was ripped. I felt this room didn't reflect the hotel's supposed standards.

0 Helpful

Steven from United Kingdom

Couple

Deluxe Room

1 night in November 2025

Reviewed:November 23, 2025

8/10

solid stay

convenient locationchristmas decorations

the location was convenient. i liked the brasserie christmas decorations, it was a beautiful room. the starter and main meals tasted nice.

0 Helpful

Questions of the users

About The Chester Grosvenor

What are the parking options available at The Chester Grosvenor?

12 September 2024

The Chester Grosvenor does not have its own parking but offers access to the adjacent Grosvenor Shopping Centre car park. Guests can enter the hotel directly from the second floor of the car park, and parking is available at a rate of £10.00 for 24 hours.

Is there a possibility to book a room with twin beds?

27 March 2025

Rooms can be configured with twin beds upon request, except for the Classic room type, which only features a double bed.

Are dogs allowed to stay at The Chester Grosvenor?

04 November 2024

Only service dogs are permitted within the hotel premises; unfortunately, other pets cannot be accommodated.

What breakfast options are included in the room rate?

15 February 2025

All room rates include a Continental breakfast. Guests have the option to upgrade to a Full English breakfast for an additional £9.50 per person.

Can I access the spa facilities during my stay? Is there an additional cost?

30 July 2025

Access to the Spa requires a supplement of £35.00, which allows full use throughout your stay.

Is there a dress code for dining in Arkle restaurant?

10 October 2024

Yes, guests are generally recommended to dress smartly for dining in the Arkle restaurant, reflecting its fine dining atmosphere.

Do the hotel rooms provide kettles for tea or coffee?

22 January 2025

Yes, each room at The Chester Grosvenor is equipped with a kettle for making tea and coffee.

How can I make a reservation for afternoon tea at the hotel?

18 April 2024

Reservations for afternoon tea can be made easily online or by contacting the Reservations Team directly.

Are there any special offers or packages available for guests?

29 June 2025

Yes, The Chester Grosvenor provides various special offers and promotions throughout the year, including luxurious overnight stays and dining experiences at discounted rates.

What is the maximum check-out time for guests at The Chester Grosvenor?

05 May 2025

The check-out time is set for 11:00 AM, allowing guests to enjoy a leisurely morning before departure.