Could you clarify if rooms have a creek view?
15 April 2024
All special requests are subject to availability, but requests for creek view rooms will be prioritized. 107 photos
Crowne Plaza Dubai Festival City, Dubai
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Key details
About the Hotel
Dubai Festival City,Po Box 45777, Dubai,
- Close to the waterfront
Great
8.7
9.4
4.8
4.9
5-Star Waterfront Hotel in Dubai Festival City
Amenities
Crowne Plaza Dubai Festival City offers an array of amenities to enhance guest experience. A 25-meter temperature-controlled outdoor pool provides scenic views of the Dubai skyline. The hotel also features a fully equipped
Rooms
The hotel boasts bright and spacious guest rooms that provide stunning views of Dubai Creek and the city's skyline. Family rooms offer natural daylight and views of the waterfront, while
Location
Situated along the banks of Dubai Creek, the hotel offers immediate access to the
Business Facilities
Crowne Plaza Dubai Festival City includes a
Dining
Dining options include
Highlights
Location: Set along Dubai Creek
Rooms: Bright rooms with skyline views
Business: Meeting venues for up to 1,300 guests
Dining: Belgian Café and Zaytoun restaurant
Must-do experiences
- Wander through the vibrant Dubai Mall for shopping and ice skating.
- Try Al Fanar's traditional Emirati breakfast for a local taste.
- Explore the Dubai Frame for stunning views and cultural insights.
- Visit the Al Seef district for a charming, restored waterfront vibe.
- Stroll through the Gold and Spice Souks for unique souvenirs.
Select your room type
Crowne Plaza Dubai Festival City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard King Room Waterfront View2 persons48 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Room3 persons34 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard King Room2 persons37 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Crowne Plaza Dubai Festival City offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Crowne Plaza Dubai Festival City, guests can explore a diverse culinary landscape that celebrates local and international flavors. From hearty Mediterranean and Middle Eastern dishes at Zaytoun to the iconic Belgian offerings at Belgian Cafe, each venue promises a warm atmosphere complemented by unique dining experiences.
Crowne Plaza Dubai Festival City Location
Dubai Festival City,Po Box 45777, Dubai,
Explore Dubai
Explore Dubai Festival City
Jameel Arts Centre
15 minutes' walk
Contemporary art hub with an array of exhibitions and workshops, fostering community engagement and creativity.
Dubai Festival City Mall
19 minutes' walk
Massive retail and entertainment complex featuring shopping, dining options, cinemas, and beautiful waterfront views.
Dubai Dolphinarium
8 minutes' drive
Home to thrilling dolphin and seal shows offering unique animal encounters in a stunning indoor environment.
Disneyland style Wonderland Theme & Water Park
10 minutes' drive
Amusement park packed with rides, slides, and attractions for a fun-filled day for families and thrill-seekers alike.
Creek Park
30 minutes' walk
Sprawling park with walking paths, picnic spots, and a children's play area, perfect for a relaxing day outdoors.
Dubai Tennis Stadium
25 minutes' walk
Renowned venue hosting international tennis events. Guests can catch exciting matches or rent courts for play.
Wellness Spa Retreats
10 minutes' drive
Rejuvenating spa experiences available nearby, including massages, beauty treatments, and wellness packages.
Anise
2 minutes' walk
Multicultural buffet offering a variety of dishes with a vibrant atmosphere, perfect for casual dining.
Hard Rock Cafe
5 minutes' walk
Iconic American-style restaurant with rock memorabilia, famous for burgers and live music events.
Vista Bar & Terrace
1 minute' walk
Stylish rooftop bar offering panoramic views of the Dubai skyline, signature cocktails, and light bites.
Eclipse Bar
6 minutes' walk
Trendy nightlife spot with DJ performances and a lively atmosphere; ideal for evening socializing.
Dubai Dolphinarium Shows
8 minutes' drive
Family-friendly shows featuring dolphins and seals performing tricks; a must-see attraction for visitors.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel
Reviews and Ratings
Feedback about Crowne Plaza Dubai Festival City from previous guests about their experience.
Guest reviewsbased on 2654 reviews
Elijah from Canada
Couple
One-Bedroom Suite Waterfront View
4 nights in November 2025
|
Reviewed: January 26, 2026
8.8/10
an lovely escape
lovely suite fine views covered walkway
the hotel upgraded our room to a lovely one-bedroom suite waterfront view (such a nice surprise!). the views from the room were fine. the location was perfect with the festival city mall just a short walk away through the covered walkway. i found the service prompt and helpful.
i noticed the gym equipment looked a little dated, some machines needed an upgrade, it affected my workout.
Service
9/10
the staff throughout the hotel provided prompt service. i appreciated their readiness to help with inquiries (the concierge service was really useful). everyone was professional.
Rooms
9/10
our one-bedroom suite offered plenty of space. the bed was very comfortable. the bathroom included two separate sinks and a rainfall shower, perfect for a romantic escape.
Facilities
8/10
the pool area provided ample seating with many loungers. the gym had a good selection of equipment, though some pieces needed updating. access to the adjacent mall was very convenient.
Dining
9/10
the breakfast buffet featured a wide variety of options. i particularly enjoyed the fresh pastries (especially the croissants!). the hotel restaurants provided diverse culinary experiences.
0 Helpful
|
Penelope from Greece
Business traveller
Standard King Room
3 nights in November 2025
|
Reviewed: January 21, 2026
9.3/10
Charming Hotel Experience
great comfort helpful staff prompt request
The room was very spacious with great comfort. The staff were helpful and efficient . They promptly addressed all requests I.
The gym closed a bit early.
Facilities
9/10
The hotel provides direct access to a shopping center, offering convenience. It also features multiple swimming pools, including options for families and adults. The gym includes three treadmills and two stationary bikes.
Rooms
9/10
The room included two separate sinks and a rainfall shower. A minibar and coffee machine were in my room. I found blackout curtains that ensured restful sleep at night.
Location
10/10
The hotel is situated near the waterfront, with access to creek views. Transportation to key attractions is simple. The airport is also a short drive.
0 Helpful
|
Jennifer from United States
Single
Standard King Room
4 nights in November 2025
|
Reviewed: December 22, 2025
9.2/10
Repeat Stay Success
warm welcome wide choice professional check-in kind staff
The breakfast had many choices and the team was attentive and kind. Amy at the counter processed my check-in professionally and quickly. Jatinder at the front lobby was very kind and helpful.
I noticed the gym and pool closed early, at 8 PM. This wasn't ideal during the summer.
Dining
9/10
Breakfast choices were plentiful and the food tasted good. I saw Emelyn in the restaurant deliver attentive service every day. The staff showed genuine kindness and they were super kind. The half board option seemed worth the price.
Facilities
9/10
The gym seemed very well-equipped, and the pool looked nice for relaxation. I could access the mall directly from the hotel. Free parking was available . The location near the airport was convenient.
Rooms
9/10
The room was clean. The bed was comfortable. I saw that the room was spacious. The waterfront view rooms had a nice outlook.
Service
10/10
Staff members were friendly and approachable . I noticed that Ahmed at reception was efficient. The people showed a willingness to assist with requests. Niru, Rupak, and Joshi were very cute.
Location
9/10
The hotel has a convenient location, close to the airport. It is attached directly to the mall, which allows easy access. I was able to reach downtown easily from the hotel. The hotel location made things simple.
0 Helpful
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Questions of the users
About Crowne Plaza Dubai Festival City
Is it possible to check out early, around 7 AM?
20 June 2024
The standard check-out time is set at 12:00 PM. Which metro station is nearest, and how far is it from the hotel?
10 May 2024
The closest metro station is Creek Metro Station, which is just a minute away. The new Al Jaddaf Marine Transport Station is also conveniently close, making travel easy. Can an iron be provided in the booked room for the upcoming stay?
5 July 2024
An iron is available in each room for your convenience. Can you explain what 'half board' includes? Is it breakfast and lunch or breakfast and dinner?
22 September 2024
The half-board package includes breakfast and dinner. Are unmarried couples permitted to check in at this hotel?
18 August 2024
Yes, unmarried couples are allowed to check in as per UAE regulations. Are female visitors allowed in the hotel room?
12 November 2024
Yes, female visitors are permitted but must be accompanied by the main guest and present a valid ID or passport upon arrival. What is the estimated taxi fare from the airport to the hotel?
30 January 2024
The taxi fare from the airport to Crowne Plaza Dubai Festival City is approximately 40 AED. Are there any restrictions regarding pool attire? Can Burkinis be worn?
25 October 2024
Burkinis are unfortunately not permitted in the pools. What does the mini bar offer, and are the items complimentary?
13 March 2024
The items in the mini bar are chargeable and not complimentary. Is WiFi free in the hotel rooms or only public areas?
8 December 2024
Free WiFi is available in both the hotel rooms and public areas. Do you provide a shuttle service to nearby malls or beaches?
2 February 2024
The hotel is connected to Festival City Mall; however, there is no shuttle service provided to local beaches. What is the policy regarding extra beds for children in a room?
19 September 2024
Children below 12 years can have a complimentary extra bed, subject to hotel availability. For older children, it's necessary to book for 3 adults.Next best alternative
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