Can you tell me where I can park if I'm visiting The Old Custom House?
20 November 2024
There is a pay and display car park located directly opposite, costing £8.00 for 24 hours.
75 photos
The Old Custom House, Padstow
198US$
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Key details
About the Hotel
South Quay,,
Padstow,
United Kingdom,
PL288BL,
Cornwall
- Near Padstow Harbour
Great
8.5
9.0
4.1
4.3
Location
The Old Custom House is located on
Dining
The hotel offers on-site dining with a menu that includes seasonal specialties and pub classics. Visitors can enjoy award-winning beers and wines by the glass while taking in views of the harbour. The
Rooms
The Old Custom House features
Dining Experiences
Dining options include lunch and dinner served in a scenic pub setting, known for its high-quality local produce. The bar serves
Events and Special Occasions
The Old Custom House provides a
Highlights
Location: Located on Padstow's South Quay
Dining: Scenic pub offering seasonal specialties
Rooms: 23 en-suite boutique bedrooms
Events: Versatile event space for gatherings
Must-do experiences
- Savor fresh crab sandwiches at Rick Stein's Fish & Chips.
- Stroll the tranquil Camel Trail for stunning river views.
- Visit the Padstow Museum for local history and charm.
- Explore the hidden gems of St. Petroc's Church, steeped in history.
- Browse the Padstow Farmers' Market for local produce and treats.
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Select your room type
The Old Custom House Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin
2 persons
175 sq. feet
2 Single beds
Shower
Heating
room details
Signature Twin
2 persons
175 sq. feet
2 Single beds
Shower
Heating
room details
Signature Double
2 persons
175 sq. feet
1 Double bed
Shower
Heating
room details
Standard Double
2 persons
175 sq. feet
1 Double bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Old Custom House Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- No pets allowed
- Security
- Adults only
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Dryer
Services
- Pet amenities available
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Children
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Old Custom House invites travelers to indulge in a delightful array of dining experiences, perfectly harmonizing with the coastal charm of Cornwall. With fresh, local ingredients featured in contemporary menus, guests can savor traditional British cuisine and seafood while enjoying picturesque views over Padstow's South Quay.
Cally Oyster Bar and Grill
Seafood, British
Ambiance
Casual, family-friendly within a seaside pub
Key Offerings
Extensive menu highlighting fresh fish, cocktails, and daily specials; stunning views across the quay enhance the dining experience.
Reservation
Reservations recommended.
Open daily for lunch and dinner from 12:00 PM to 9:00 PM.
Pescadou Restaurant
British, Seafood
Ambiance
Inviting and traditional, showcasing local aesthetics
Key Offerings
Menu focused on locally caught fish, utilizing the freshest ingredients from the area; ideal for those seeking authentic flavors of Cornwall.
Reservation
Reservations not needed.
Open daily for lunch and dinner from 12:00 PM to 9:00 PM.
The Old Custom House Hotel Location
South Quay,,
Padstow,
United Kingdom,
PL288BL,
Cornwall
Map view
South Quay,,
Padstow,
United Kingdom,
PL288BL,
Cornwall
City landmarks
Historic Site
Prideaux Place Temple
2200 ft
Landmark
cycle trail
2300 ft
Store
St Enodoc Golf Club
1.2
mi
Beach
St Georges Cove
4500 ft
Church
St Michael's Church
1.2
mi
Church
St Enodoc Church
1.4
mi
Beach
Rock Beach
1.1
mi
Landmark
Sir John Betjeman Walk
1.5
mi
Landmark
Daymer Bay
1.3
mi
Beach
Hawker's Cove
1.4
mi
Beach
Butterhole Beach
1.7
mi
Landmark
Porteath Bee Centre
1.9
mi
Landmark
Stepper Point
2.0
mi
Bay
Trevone Bay
2.0
mi
Bay
Newtrain Bay
2.2
mi
Landmark
Whitewater Gallery
2.4
mi
Landmark
Polzeath Beach
2.5
mi
Park
Camel Creek Adventure Park
3.6
mi
Landmark
Harlyn Bay Beach
2.7
mi
Landmark
Padstow Maize Maze
2.8
mi
Church
St Minver Church
3.0
mi
Landmark
St Merryn Steam & Vintage Rally
3.0
mi
Landmark
Trevose Head Circular Walk
4.3
mi
Nearby
School Hill
Padstow Harbour
1200 ft
Aquarium
National Lobster Hatchery
100 ft
Museum
Padstow Museum
1200 ft
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
1500 ft
Church
Church of St Petroc
1400 ft
Museum St. Clifton
Portside Gallery
600 ft
Restaurants
Old Custom House Inn Restaurant
100 ft
Inn Restaurant South Quay
The Basement
200 ft
11 Broad Street
The Harbour Inn
100 ft
Strand Street
Cherry Trees Coffee House
400 ft
West Quay The Strand
St Petroc's Bistro
400 ft
4 New Street
BinTwo
300 ft
South Quay
Pucelli's
400 ft
The Quay First Floor
Ruby's Bar
300 ft
18 Broad Street
Embers Wood Fired Pizza
500 ft
16 Market Place
Explore Padstow
Local Highlights Near The Old Custom House
Padstow Harbour
5 minutes' walk
A picturesque harbor showcasing stunning views, bustling shops, and daily fishing boats. Perfect for leisurely strolls.
National Lobster Hatchery
1 minute' walk
Innovative marine conservation center offering insights on lobster breeding and sustainability, ideal for families.
Prideaux Place Temple
8 minutes' walk
Historic estate with beautiful gardens and captivating architecture. Offers guided tours and stunning countryside views.
Padstow Museum
5 minutes' walk
Local history museum exhibiting artifacts and stories that highlight Padstow's rich maritime heritage.
Camel Creek Adventure Park
13 minutes' drive
Thrilling amusement park featuring rides and attractions for all ages. Great for families seeking a fun day out.
Padstow and Stepper Point Walk
6 minutes' walk
Scenic walking trail offering breathtaking coastal views, suitable for leisure walkers and nature enthusiasts.
The Harbour Inn
1 minute' walk
Casual pub with a lively atmosphere, serving local seafood and traditional dishes. Great views over the harbor.
St Petroc's Bistro
2 minutes' walk
Offering contemporary British cuisine with locally sourced ingredients. Known for its warm ambiance and excellent service.
The Basement
1 minute' walk
Cozy eatery specializing in fresh seafood and homemade dishes. Perfect for a relaxed, hearty meal after a day of exploring.
Getting around
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel The Old Custom House serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
25
Reviews and Ratings
Feedback about The Old Custom House Hotel from previous guests about their experience.
Guest reviewsbased on 796 reviews
Barbara from Germany
Couple
Standard Double
3 nights in November 2025
|
Reviewed:February 13, 2026
9/10
fresh pastriesharbor view
the breakfast was fantastic it included fresh pastries and locally sourced jams the location allowed easy access to nearby shops and restaurants a lovely harbor view was visible from my window.
the parking was not complimentary so i had to pay extra.
0 Helpful
Charlotte from United Kingdom
Couple
standard double
3 nights in October 2025
|
Reviewed:January 17, 2026
9.2/10
harbour view stay
perfect locationexcellent choicequality breakfastlovely staff
i appreciate the perfect location in padstow. i parked my car and didn't need to think about it until leaving, great. breakfast had excellent choices and quality, i especially saw superb breakfast. the staff was lovely.
the room was a bit tired and could use updating, the carpets appear dirty.
Dining
9/10
the breakfast includes a full english option. the hotel offers very good breakfasts. the bar serves food too.
Service
10/10
the staff are helpful. one lady at reception was helpful. the staff are nice too.
Facilities
8/10
the hotel is very clean and warm. there is a bar available . the building has much atmosphere.
Location
10/10
the hotel has a harbour view. the location is perfect. the hotel is right in the heart of the town.
Rooms
9/10
the room was warm. the bed was comfortable. toiletries are included in the room.
0 Helpful
|
Aaron from Australia
Single
Standard Double
4 nights in August 2025
|
Reviewed:October 30, 2025
8.5/10
Solid stay with small hiccup
good breakfastclean roompolite staff
The breakfast had a good choice of items. My room included biscuits plus Korev lager. Staff members were always polite. The location offers convenient access. It is a beautiful, clean room. The smart man at the bar was very friendly too.
The carpet on stairs looked threadbare. Paint on the hand rail showed wear. This lowered the initial impression slightly.
Service
9/10
Reception staff are polite and helpful. Breakfast staff are fun to be around. I found all members of the team responsive. available when needed.
Rooms
8/10
The room was large, spacious and clean. Some nice touches included biscuits and Korev lager. The harbour view was wonderful from the room and a large, spacious feel created an relaxing athmosphere.
0 Helpful
|
Rowan from United Kingdom
Couple
standard double
3 nights in June 2025
|
Reviewed:June 21, 2025
9.0/10
charmed stay near harbour
friendly welcomeupgraded roomgreat location
the welcome was lovely and all staff were really helpful. our room got upgraded with a complimentary bubbly to celebrate our anniversary. the location be great close to the harbor.
the menu felt limited, even if the food arrived quick.
Dining
9/10
food tasted great and table service be good too. the breakfast included a varied range of options for many tastes and preferences, with efficient service. a full cornish option be included.
Rooms
9/10
our room offered everything we could want and included tea and coffee facilities. it were spacious with good appointments plus a quiet atmosphere. the bed be super comfortable, complete with great pillows
0 Helpful
|
Questions of the users
About The Old Custom House
Are there any rooms that feature beautiful views of the sea?
12 December 2024
Rooms are available on the first floor, but they do not guarantee sea views. It's best to confirm availability upon booking.
What are the payment options for parking nearby?
15 January 2025
Parking can be paid for using cash or card at the pay and display car park across from the hotel.
How many bathrooms are available in the apartment for guests?
01 February 2025
The apartment includes both an en-suite bathroom and a main bathroom for added convenience.
Is breakfast included in the room rate?
10 March 2025
Yes, breakfast is included as part of the room rates for all guests.
Do you offer food service on Christmas Day?
25 November 2024
Only a special Christmas Day menu will be served on December 25th, and it's advisable to make a reservation in advance.
Are dogs permitted at The Old Custom House?
18 July 2025
Yes, well-behaved dogs are welcome at the hotel in designated rooms.
At what time does check-out take place?
03 April 2025
Check-out is at 10:00 AM on the day of departure.
What are the opening hours for the pub on New Year's Eve?
30 December 2024
The pub will be open from 11:00 AM until 12:30 AM on New Year's Eve.
Is there a secure location to store bicycles during my stay?
22 May 2025
There isn't secure storage for bikes, but there is an accessible flat roof at the back of the hotel for chaining up bikes.
Can guests with reduced mobility access the rooms?
05 June 2025
The hotel is not suitable for guests with reduced mobility as all rooms require access via stairs.
Is there a family-friendly atmosphere and kid-friendly menu available?
13 September 2024
Yes, there are family-friendly options on the menu, and the atmosphere is welcoming for both adults and children.Next best alternative
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