RedLevel Adults-Only | Infinity Pool & Spa

Name: Redlevel At Gran Melia Palacio De Isora - Adults Only
Address: Calle La Costa, Alcala (Tenerife), Canary Islands, 38686
Price range: US$303+
Rating: 7.4

Redlevel At Gran Melia Palacio De Isora - Adults Only Alcala Exterior photo

Key details

About the Hotel

Calle La Costa, Alcala (Tenerife), 38686

Close to Playa de Alcalá

Great

8.5

9.1

/10

4.5

Leisure

Location

Red Level at Gran Melia Palacio De Isora is set along the Atlantic Ocean at the foot of Mount Teide. This beachfront hotel offers magnificent views of the ocean and the surrounding natural landscape. Its prime location provides direct beach access and easy proximity to local attractions.

Rooms

The hotel boasts a range of accommodations, including RedLevel Deluxe Rooms and spacious Private Villas with heated pools. RedLevel Deluxe Rooms feature private terraces, whirlpool bathtubs, and captivating ocean views. Guests enjoy exclusive access to designated areas and personalized service through the RedLevel experience.

Dining

Gastronomy at the hotel encompasses various on-site options, including La Terrasse serving traditional Canarian cuisine. Guests can also savor Mediterranean dishes at Oasis, complemented by stunning views. Nami Asian Bistro offers contemporary Asian cuisine, while Pangea Food Market presents an international culinary journey.

Wellness

The Spa by Clarins spans 2000 m², providing a sanctuary for relaxation and revitalization. Guests can choose from a range of treatments, including signature massages using high-quality essential oils. The water ritual at the spa offers an immersive experience that focuses on balance and well-being.

Highlights

Location: Beachfront hotel with magnificent views of the Atlantic Ocean and Mount Teide

Rooms: RedLevel Deluxe Room Frontal Ocean View with Whirlpool

Dining: La Terrasse by Jorge Peñate

Wellness: Spa by Clarins and water ritual

Must-do experiences

Visit the stunning Playa Abama, a hidden beach with clear waters.
Savor fresh seafood at Restaurante La Cúpula overlooking the ocean.
Explore the traditional Mercado del Agricultor in Alcala for local produce.
Stroll through the charming village of Garachico and its unique pools.
Take a guided wine tour at Bodega El Lagar for exquisite local wines.

Select your room type

Redlevel At Gran Melia Palacio De Isora - Adults Only offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Red Level Junior Suite Private Garden
2 persons
585 sq. feet
2 Single beds
Garden view
Air conditioning
Bathtub
room details
Red Level Junior Suite
2 persons
585 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Red Level Junior Suite Ocean Partial View
2 persons
585 sq. feet
2 Single beds
Partial View
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Facilities

Redlevel At Gran Melia Palacio De Isora - Adults Only offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Canoeing
Hiking
Cycling
Tennis court
Billiard tables
Table tennis
Archery
Yoga class
Sports trainer
Aerobics
Fishing

Guest Parking

Private parking is possible on site for free.

Services

Shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa centre
Spa lounge
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Red Level at Gran Melia Palacio De Isora boasts an exquisite array of dining venues, each showcasing distinct flavors and styles. Whether indulging in fresh seafood, savoring authentic Mediterranean dishes, or enjoying a casual lunch with stunning pool views, guests will find an inviting atmosphere perfect for both romantic dinners and leisurely meals.

Redlevel At Gran Melia Palacio De Isora - Adults Only Alcala Restaurant photo

La Terrasse by Jorge Peñate

Seafood, International

Ambiance

Romantic

Key Offerings

Delight in a menu focused on fresh seafood, paired with stunning views and an intimate setting that enhances the dining experience.

Reservation

Recommended

Open for dinner.

Le Bistrot Provencal

French

Ambiance

Modern

Key Offerings

Experience the elegance of French cuisine at lunch and dinner, featuring seasonal specialties and a stylish ambiance.

Reservation

Recommended

Open for lunch and dinner.

Nami Asian Bistro

Chinese, Indian, Japanese, Thai

Ambiance

Modern

Key Offerings

Savor the diverse flavors of Asia in a contemporary setting, with delectable dishes served during dinner.

Reservation

Recommended

Open for dinner.

Oasis Mediterranean

Mediterranean, Spanish

Ambiance

Modern

Key Offerings

Enjoy a vibrant selection of Mediterranean and Spanish dishes complemented by a lively atmosphere by the pool for lunch and dinner.

Reservation

Recommended

Open for lunch and dinner.

L'Olio Trattoria & Pizza Bar

Italian, Pizza

Ambiance

Modern

Key Offerings

Indulge in authentic Italian cuisine and wood-fired pizzas, creating a cozy and relaxed dining experience in the evenings.

Reservation

Recommended

Open for dinner.

Redlevel At Gran Melia Palacio De Isora - Adults Only Location

Calle La Costa, Alcala (Tenerife), 38686

Map view

City landmarks

Square

Playa de Alcala

2200 ft

Landmark

Punta de Alcala

3100 ft

Landmark

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2400 ft

Landmark

Punta Blanca

5100 ft

Beach

Playa de los Gigantes

3.0 mi

Bay

Callao Chico

1.4 mi

Landmark

El Mirador Archipenque

2.5 mi

Beach

Arena Beach

1.8 mi

Landmark

Cueva Del Polvo

1.5 mi

Landmark

Urban Gym Maspalomas Athletic Center

1.8 mi

Landmark

Cueva la Vaca

1.8 mi

Landmark

Trekking Tenerife - Tours

1.7 mi

Landmark

Peppers Wine Bar

1.8 mi

Landmark

Parroquia San Juan Bautista

1.8 mi

Landmark

Highland Paddy 2 - Playa De La Arena

1.9 mi

Landmark

Seascuba

1.9 mi

Beach

Playa San Juan

2.0 mi

Night club

Discoteca El Granero

1.9 mi

Landmark

Actividades Nauticas de Tenerife

1.9 mi

Landmark

Creative Canary Studios - Foto-Tenerife.com

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Landmark

Rolling Tours

1.9 mi

Landmark

Los Gigantes

2.6 mi

Landmark

Horno de cal

2.1 mi

Landmark

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Nearby

Beach

Playa La Jaquita

1700 ft

Rincon Canario

1800 ft

Restaurants

La Querencia De Domingo

800 ft

Calle Marruecos 2

Restaurante Sauco

1500 ft

5 Calle la Fábrica

Toni's Restaurant

1500 ft

Avenida Pescadores 49

Restaurante Muelle Viejo

1500 ft

Calle Pasaje el Ancla

Tasca La Cueva

1800 ft

Calle Plaza 22

El Galpon Del Puerto

1700 ft

Calle la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Explore Alcala (Tenerife)

Local Highlights

Alcala Beach

9 minutes' walk

Alcala Beach offers golden sands and clear waters, perfect for relaxation or water sports like snorkeling.

Playa de Alcala

9 minutes' walk

A serene beach featuring calm waters, ideal for sunbathing and enjoying beachside activities.

Punta de Alcala

12 minutes' walk

This scenic point offers stunning ocean views and is a great spot for photography and sunset watching.

Playa La Jaquita

7 minutes' walk

A quiet beach great for a peaceful day, known for its charming surroundings and crystal-clear waters.

Water Sports

5 minutes' drive

Various water sports are available at nearby beaches, including kayaking, paddleboarding, and jet skiing.

Hiking at Cueva El Tancon

9 minutes' drive

Hiking trails lead through stunning landscapes, suitable for all levels and offering remarkable views.

Yoga Classes

3 minutes' walk

Relaxing yoga classes are available nearby, focusing on mindfulness and wellness in a scenic environment.

Local Festivals

varies (seasonal)

Cultural festivals occur throughout the year in Alcala, showcasing local music, food, and traditions.

La Querencia De Domingo

3 minutes' walk

Authentic Canarian cuisine in a cozy setting, known for its fresh seafood and traditional recipes.

Restaurante Sauco

6 minutes' walk

Contemporary dining with a mix of local and international dishes, complemented by a fine wine selection.

Restaurante Muelle Viejo

6 minutes' walk

Casual dining with stunning ocean views, serving tapas and grilled specialties, perfect for families.

Toni's Restaurant

6 minutes' walk

Charming eatery with homemade Italian dishes, known for its pizza and pasta offerings in a welcoming atmosphere.

Discoteca El Granero

10 minutes' drive

Lively nightclub with vibrant music and dance, hosting themed nights and local DJs for a fun night out.

Live Music at Local Bars

varies

Several local bars feature live music events throughout the week, offering a laid-back atmosphere for all ages.

Cultural Events at Plaza Publica

10 minutes' drive

Various cultural events and performances held at the public square, showcasing the local community's talent.

Getting around

City Centre
Alcala (Tenerife) 9 min · 2300 ft
Airports
Tenerife Sur (TFS) 57 min · 23.2 mi
La Gomera (GMZ) 150 min · 62.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

Former name

RedLevel at Gran Melia Palacio De Isora

Reviews and Ratings

Feedback about Redlevel At Gran Melia Palacio De Isora - Adults Only from previous guests about their experience.

Review score

Based on 4 verified reviews

7.4 /10

Very good

100%

Recommend

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

9.0/10

Free Wi-Fi

7.5/10

Location

8.6/10

Staff

9.0/10

Value for money

7.7/10

Samantha from United Kingdom

Couple

Red Level Junior Suite Front Ocean View

4 nights in November 2025

Reviewed: December 22, 2025

8.5/10

really good moments at the redlevel

large pool exotic garden friendly staff

i loved the large infinity pool. there were many beautiful exotic plants in the garden area. the staff were helpful and friendly. the free parking was very convenient who rented a car .

Facilities

9/10

the gym includes multiple modern treadmills. tennis courts are accessible to all guests. the outdoor spaces are nicely decorated with a lot of trees and greenery.

Rooms

8/10

our room included two separate sinks. the room offered an ocean view. the terrasse on the ground floor was great. a spacious clean bathroom was a nice addition for our stay.

0 Helpful

Charles from United Kingdom

Couple

Red Level Junior Suite Front Ocean View

3 nights in October 2025

Reviewed: December 09, 2025

6/10

Mixed Feelings on the Red Level Experience

cheap towels pool area

The breakfast was acceptable (nothing extraordinary though).

The hotel clearly needs to improve the quality of the towels at the red level pool area. They felt cheap.

0 Helpful

parker from united kingdom

Couple

redlevel villa private pool

4 nights in October 2025

Reviewed: November 28, 2025

6/10

poor mattress moderate hygiene

The quality of the bed was poor. The mattress was not good. i found no vegetarian options available at the red level restaurant. this requirement meant i had to use the busier restaurants. the hygiene was moderate. My partner became ill, possibly from food poisoning, yet the reception did not really address it.

0 Helpful

Andrew from United Kingdom

Couple

Red Level Junior Suite Front Ocean View

5 nights in June 2026

Reviewed: July 11, 2025

9/10

clean garden excellent service

the red level pool was very clean. the garden was well maintained (it looked professionally cared for). the service was excellent throughout my stay. the ocean-facing room was spacious.

the gym did not have a wide selection of equipment.

0 Helpful

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Questions of the users

About Redlevel At Gran Melia Palacio De Isora - Adults Only

What is the estimated travel time from Tenerife South Airport to Red Level At Gran Melia Palacio De Isora? Is a transfer service offered and what are the associated costs?

15 November 2024

The transfer from Tenerife South Airport to the hotel takes approximately 30-40 minutes. A transfer service is available, and it's recommended to contact the hotel with personal email information to receive details on the transfer company, including pricing.

Given the recent health concerns, is it safe to travel to Tenerife, and what precautions is the hotel taking to ensure guest safety?

12 March 2024

Tenerife is considered safe for travel, with health authorities confirming that recent cases in Costa Adeje have been managed effectively. The hotel is committed to following health guidelines and maintaining a secure environment for all guests.

Is there an age restriction for guests at the hotel? Can a 17-year-old make a reservation?

20 January 2025

The hotel is exclusively for adults aged 18 and over, meaning individuals who are 17 years old are not permitted to stay.

Are taxi services available in nearby areas for dining options in Los Gigantes or Alcalá?

23 February 2025

Yes, there are several taxi companies operating in Los Gigantes, Alcalá, and Guia de Isora, making it convenient for guests to find transportation for evening meals.

Is the hotel currently busy with guests, and are families with children actively staying here?

5 April 2025

The hotel is experiencing high occupancy levels at the moment, providing a vibrant atmosphere. It is known for its adult-only environment, which may suggest a lower number of families with children.

What are the nearby beach access options like for guests staying at the hotel?

10 May 2024

The hotel is conveniently located right next to the beach, offering easy access for guests to enjoy the sun and surf.

Can guests at the hotel easily enjoy outdoor dining experiences with beautiful views?

18 June 2024

Yes, the hotel features several dining options that provide stunning views of the Atlantic Ocean, making outdoor dining a truly memorable experience.

Are there wellness services available at the hotel, such as a spa or fitness facilities?

22 July 2024

The hotel features a Spa by Clarins, offering various wellness treatments aimed to enhance relaxation and rejuvenation, along with a fully equipped 24-hour gym for fitness enthusiasts.

Is there any special service for guests preferring luxury and personalized experiences at the hotel?

30 August 2024

Yes, the RedLevel service provides exclusive benefits, including personalized services and access to private spaces, ensuring a luxurious experience for guests.

What type of culinary experiences can guests enjoy during their stay at the hotel?

2 September 2024

Guests can indulge in a wide range of gastronomic options, including signature dishes that celebrate both local and international cuisines at the hotel's various restaurants.