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Check-in
15Mar2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Lingyin Road, Hangzhou, China, 310013
-
Steps from Su Causeway
Perfect
9.2
9.8
/10
5.0
4.8
/5

Accommodations

Four Seasons Hotel Hangzhou at West Lake offers a range of spacious guest rooms, suites, and villas. Each accommodation blends traditional Chinese design with contemporary elements, delivering sweeping views of the landscaped gardens or West Lake. The standout One-Bedroom Villa features a private pool, indoor fitness center, and cinema, offering guests a secluded escape along the picturesque lake.

Dining

The hotel hosts multiple dining options, including the award-winning Jin Sha, renowned for its traditional Zhejiang cuisine. At West Lake Bistro, guests can enjoy Italian dishes paired with views of the infinity pond and gardens. Private dining is available in one of 11 intimate dining rooms that surround a serene lagoon.

Wellness

The tranquility of the hotel's spa offers treatments inspired by 18th-century Emperor Qianlong's experiences. Guests can benefit from a range of therapies amid the tranquil setting featuring illuminated walkways and traditional Chinese design. Tai Chi classes in the garden and a variety of soothing spa rituals promote relaxation and wellness.

Activities

Positioned near West Lake, a UNESCO World Heritage site, the hotel provides complimentary bicycles for exploring the scenic landscape. Guests can embark on a traditional Chinese wooden boat ride on the lake, enjoying views of bridges and ancient temples along the way. Customized experiences, such as a Dragon-Well Journey to witness local tea-picking, deepen the connection to Hangzhou's culture.

Location

Four Seasons Hotel Hangzhou is situated along the banks of West Lake, less than a 10-minute drive from the city center and key landmarks. Only 45 minutes from Shanghai by high-speed train, the hotel's location serves as a gateway to explore Hangzhou's historic sites. The serene environment, coupled with Chinese gardens and misty lagoons, creates a tranquil retreat for travelers.

Highlights

Accommodations: One-Bedroom Villa with Private Pool

Dining: Jin Sha and WL Bistro

Wellness: tranquil SPA with tai chi classes

Activities: traditional Chinese wooden boat experiences

Must-do experiences

  • Take a sunset boat ride on West Lake for stunning views.
  • Try the Dongpo Pork at Lou Wai Lou for a true Hangzhou delicacy.
  • Visit the Lingyin Temple for its serene atmosphere and ancient carvings.
  • Stroll through the Longjing Tea fields and enjoy a tasting session.
  • Explore the bustling Hefang Street for local snacks and souvenirs.
View all

Select your room type

Four Seasons Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Garden View Room Double
2 persons
680 sq. feet 
2 Double beds
Shower
Coffee machine
Garden Terrace Room Double
2 persons
790 sq. feet 
2 Double beds
Shower
Coffee machine
Premier Garden View Room Double
2 persons
680 sq. feet 
2 Double beds
Shower
Coffee machine
Panorama King Room Garden View
2 persons
865 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Four Seasons Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • Non-smoking rooms
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Four Seasons Hotel Hangzhou At West Lake, dining options celebrate the rich tapestry of regional flavors in an inviting environment. Experience the elegance of traditional Chinese cuisine surrounded by stunning views that enhance each culinary moment.
Four Seasons Hotel Hangzhou At West Lake Restaurant photo
Four Seasons Hotel Hangzhou At West Lake Restaurant photo
Four Seasons Hotel Hangzhou At West Lake Restaurant photo

Jin Sha

Cantonese and Jiangzhe
Ambiance
Nestled amidst lush gardens with an abundance of natural light, Jin Sha offers a traditional setting that evokes romance and kinship, complemented by serene lagoon views.
Key Offerings
Signature dishes include Shanghainese braised pork with abalone, while creative dim sum delights and a range of specialty wines and teas enrich the dining experience. Eleven private dining rooms provide an idyllic setting for intimate gatherings.
Reservation
Recommended
Lunch: 11:30 AM - 2:00 PM; Dinner: 5:30 PM - 9:00 PM, daily.

Four Seasons Hotel Hangzhou At West Lake Location

5 Lingyin Road, Hangzhou, China, 310013
Map view
5 Lingyin Road, Hangzhou, China, 310013
Nearby
80 Beishan Rd
Yue Fei Temple
1600 ft
Marina
Su Causeway
1600 ft
89 Beishan Rd
Quyuanfenghe
1600 ft
China
Tomb of Yue Fei
1600 ft
Restaurants
WL Bistro
900 ft
1/F
Starbucks
4300 ft
XiHuQu BeiShan Jie 82Hao Zhu Su YuanNei
Lou WaiLou
4600 ft
30 Gushan Rd
Amigo Restaurant & Bar
3000 ft
8 Yugu Road
Explore Hangzhou
Explore Hangzhou
Top Attractions
Activities
Dining
Entertainment
Yue Fei Temple
Yue Fei Temple
6 minutes' walk
Yue Fei Temple honors a famous general and showcases classical architecture and intricate carvings, a must-visit for history enthusiasts.
Hangzhou Botanical Garden
Hangzhou Botanical Garden
20 minutes' walk
This serene garden features a variety of plant species, peaceful walking paths, and seasonal flower displays, perfect for families.
Lingyin Temple
Lingyin Temple
30 minutes' walk
One of China's largest and oldest temples, Lingyin Temple boasts stunning architecture, pagodas, and ancient Buddhist artifacts.
China National Tea Museum
China National Tea Museum
25 minutes' walk
The Tea Museum offers insights into China's tea culture, featuring tastings and exhibits in a beautiful setting overlooking tea fields.
Hiking at Fei Lai Feng
30 minutes' walk
Fei Lai Feng features scenic hiking trails leading to ancient stone carvings and lush landscapes, great for adventure seekers.
Relaxation at a Local Spa
10 minutes' drive
Nearby spas offer traditional Chinese treatments and relaxation experiences, ideal for rejuvenation after a day of exploring.
Jin Sha
7 minutes' walk
Jin Sha offers exquisite Hangzhou cuisine in a refined setting, known for its fresh seafood and signature dishes like Dongpo Pork.
Amigo Restaurant & Bar
Amigo Restaurant & Bar
11 minutes' walk
A lively atmosphere with a mix of international dishes and local favorites, perfect for casual dining with family or friends.
Hangzhou China Science Museum of Printing
Hangzhou China Science Museum of Printing
15 minutes' walk
Interactive exhibits and workshops focused on printing technology make this museum fun and informative for all ages.
Live Music at Local Bars
10 minutes' drive
Experience Hangzhou's vibrant nightlife with live music performances, from jazz to rock, offering a unique local scene for every taste.
Getting around
City Centre
Hangzhou6 min  ·  2.1 mi
Airports
Hangzhou Xiaoshan International Airport (HGH)50 min  ·  20.6 mi
Train
Hangzhou chengzhan railway station8 min  ·  3.3 mi
Underground
Wulinmen5 min  ·  1.9 mi
Longxiangqiao6 min  ·  2.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 308.02 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Chinese
Year renovated:
2010
Number of rooms:
80

Reviews and Ratings

Feedback about Four Seasons Hotel Hangzhou At West Lake from previous guests about their experience.
Review score
Based on 72 verified reviews
9.5/10
Perfect
98%
Recommend
Breakfast
10.0/10
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.3/10
Free Wi-Fi
9.1/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.3/10
Value for money
8.5/10
Guest reviews
based on 130 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Four Seasons Hotel Hangzhou At West Lake
Does the room rate come with breakfast included?
12 November 2023
Breakfast is not part of the room rate. A buffet breakfast is available for CNY 238 plus a 15% service charge and tax per person.
Are there options for connecting rooms for families?
07 December 2023
Connecting rooms are available to accommodate families traveling together.
Can a twin room accommodate two adults and two kids comfortably?
15 October 2024
A twin room can host two adults and two children, but you can book an extra bed for one child at no additional charge. It's a great way to arrange the sleeping configuration.
What's the sleeping arrangement if three adults share a room?
20 January 2024
For three adults, an extra bed can be added to either a king or twin room, with a charge of CNY 250 plus 16.6% per night. It's a spacious setting, so there is no need to worry about feeling cramped.
What unique activities are available for guests at West Lake?
04 February 2024
Guests can explore West Lake on complimentary bicycles, enjoy boat rides, or experience local culture through personalized tea tours and wellness sessions.
How far is the hotel from the city center and popular attractions?
25 March 2024
The hotel is just a 10-minute drive from the city center and is in close proximity to famous sites like the Leifeng Pagoda and West Lake Museum.
Is there a swimming pool available at the hotel?
14 April 2024
Yes, the hotel features an indoor pool for guests to enjoy, amid serene surroundings.
Are there any special dining experiences offered at the hotel?
30 May 2024
Guests can indulge in exquisite dining experiences, such as private dinners by the lagoon or enjoying traditional dishes at the award-winning Jin Sha restaurant.
Are there packages that include activities for families visiting the hotel?
10 June 2024
The Nature Discovery Family Getaway package includes a boat tour, daily breakfast, and other engaging family-friendly activities.
What transportation services are available for getting to and from the hotel?
22 July 2024
Limousine services can be arranged for airport transfers, ensuring a smooth arrival and departure experience.

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