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23Nov2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Lingyin Road, Hangzhou, China, 310013
-
Steps from Su Causeway

Accommodations

Four Seasons Hotel Hangzhou at West Lake offers 81 rooms and villas that blend traditional Chinese architecture with contemporary amenities. Room types include the Lagoon Suite, featuring a separate king bedroom and dining area, and the One-Bedroom Villa, which includes a private pool and a cinema. Guests can enjoy views of serene gardens and ponds from the large private terraces.

Dining

The hotel's dining options include Jin Sha, showcasing Zhejiang cuisine under the expertise of Executive Chef Wang Yong, and West Lake Bistro, known for its homemade pasta and risotto. Guests can enjoy intimate moments in one of 11 private dining rooms at Jin Sha or indulge in afternoon tea at the Lobby Lounge. For a distinctive experience, breakfast can be served on a traditional wooden boat.

Wellness

The hotel's tranquil Spa incorporates traditional Chinese elements and offers a range of treatments inspired by local culture. Guests can unwind with the Signature Fusion Massage or enjoy rituals used by 18th-century Emperor Qianlong. Outdoor Tai Chi sessions amidst the scenic gardens enhance the wellness experience.

Location

Situated along the iconic West Lake, the hotel provides access to various cultural sites, including ancient temples and picturesque gardens. A complimentary bicycle service allows guests to explore the UNESCO World Heritage site at their leisure. The hotel is just a 10-minute drive from the city center, ensuring convenience for all travelers.

Activities

Four Seasons Hotel Hangzhou offers curated experiences such as the Dragon-Well Journey, where guests can witness tea picking firsthand. A private boat meditation along the lake allows guests to connect with nature in a unique setting. Numerous options for local exploration, including guided tours, allow guests to immerse themselves in Hangzhou's rich history.

Highlights

Accommodations: 81 rooms and villas with garden views

Dining: Jin Sha with Zhejiang cuisine and West Lake Bistro

Wellness: Traditional Chinese-themed treatments at the Spa

Location: Steps from West Lake and 10 min from the city center

Activities: Curated experiences like tea picking and boat meditation

Must-do experiences

  • Take a sunset boat ride on West Lake for stunning views.
  • Try the Dongpo Pork at Lou Wai Lou for a true Hangzhou delicacy.
  • Visit the Lingyin Temple for its serene atmosphere and ancient carvings.
  • Stroll through the Longjing Tea fields and enjoy a tasting session.
  • Explore the bustling Hefang Street for local snacks and souvenirs.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Garden View Twin Room
2 persons
63 m² 
2 Double beds
Shower
Coffee machine
Garden Terrace Twin Room
2 persons
73 m² 
2 Double beds
Shower
Coffee machine
Premier Garden View Twin Room
2 persons
63 m² 
2 Double beds
Shower
Coffee machine
Lagoon Suite inclusions suites
2 persons
130 m² 
1 King-size bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Hangzhou 3.5 km
Airports
Hangzhou Xiaoshan International (HGH) 34.9 km
Train
Hangzhou Railway Station 5.5 km
Underground
Wulinmen 3.3 km
Xueyuan Road 3.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Four Seasons Hotel Hangzhou At West Lake, dining options celebrate the rich tapestry of regional flavors in an inviting environment. Experience the elegance of traditional Chinese cuisine surrounded by stunning views that enhance each culinary moment.
Four Seasons Hotel Hangzhou At West Lake Restaurant photo
Four Seasons Hotel Hangzhou At West Lake Restaurant photo
Four Seasons Hotel Hangzhou At West Lake Restaurant photo

Jin Sha

Cantonese and Jiangzhe
Ambiance
Nestled amidst lush gardens with an abundance of natural light, Jin Sha offers a traditional setting that evokes romance and kinship, complemented by serene lagoon views.
Key Offerings
Signature dishes include Shanghainese braised pork with abalone, while creative dim sum delights and a range of specialty wines and teas enrich the dining experience. Eleven private dining rooms provide an idyllic setting for intimate gatherings.
Reservation
Recommended
Lunch: 11:30 AM - 2:00 PM; Dinner: 5:30 PM - 9:00 PM, daily.

Location

5 Lingyin Road, Hangzhou, China, 310013
Map view
5 Lingyin Road, Hangzhou, China, 310013
Nearby
80 Beishan Rd
Yue Fei Temple
460 m
Marina
Su Causeway
460 m
89 Beishan Rd
Quyuanfenghe
460 m
Restaurants
Jin Sha
530 m
Four Seasons Hotel Hangzhou at West Lake
Starbucks
1.3 km
XiHuQu BeiShan Jie 82Hao Zhu Su YuanNei
Amigo Restaurant & Bar
900 m
8 Yugu Road
Lou WaiLou
1.4 km
30 Gushan Rd
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Questions of the users
About Four Seasons Hotel Hangzhou At West Lake
Does the room rate come with breakfast included?
12 November 2023
Breakfast is not part of the room rate. A buffet breakfast is available for CNY 238 plus a 15% service charge and tax per person.
Are there options for connecting rooms for families?
07 December 2023
Connecting rooms are available to accommodate families traveling together.
Can a twin room accommodate two adults and two kids comfortably?
15 October 2024
A twin room can host two adults and two children, but you can book an extra bed for one child at no additional charge. It's a great way to arrange the sleeping configuration.
What's the sleeping arrangement if three adults share a room?
20 January 2024
For three adults, an extra bed can be added to either a king or twin room, with a charge of CNY 250 plus 16.6% per night. It's a spacious setting, so there is no need to worry about feeling cramped.
What unique activities are available for guests at West Lake?
04 February 2024
Guests can explore West Lake on complimentary bicycles, enjoy boat rides, or experience local culture through personalized tea tours and wellness sessions.
How far is the hotel from the city center and popular attractions?
25 March 2024
The hotel is just a 10-minute drive from the city center and is in close proximity to famous sites like the Leifeng Pagoda and West Lake Museum.
Is there a swimming pool available at the hotel?
14 April 2024
Yes, the hotel features an indoor pool for guests to enjoy, amid serene surroundings.
Are there any special dining experiences offered at the hotel?
30 May 2024
Guests can indulge in exquisite dining experiences, such as private dinners by the lagoon or enjoying traditional dishes at the award-winning Jin Sha restaurant.
Are there packages that include activities for families visiting the hotel?
10 June 2024
The Nature Discovery Family Getaway package includes a boat tour, daily breakfast, and other engaging family-friendly activities.
What transportation services are available for getting to and from the hotel?
22 July 2024
Limousine services can be arranged for airport transfers, ensuring a smooth arrival and departure experience.
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room