Four Seasons Hangzhou at West Lake | Forbes Four-Star from $717

Name: Four Seasons Hotel Hangzhou At West Lake, Hangzhou
Address: 5 Lingyin Road, Hangzhou, Zhejiang, 310013
Price range: US$488+
Rating: 9.4

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Four Seasons Hotel Hangzhou At West Lake Exterior photo

Four Seasons Hotel Hangzhou At West Lake Room photo

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Key details

About the Hotel

5 Lingyin Road, Hangzhou, 310013

Steps from Su Causeway

Perfect

9.4

9.8

/10

5.0

4.8

5-star luxury lakeside enclave in Hangzhou

Accommodations

Four Seasons Hotel Hangzhou at West Lake offers a range of spacious guest rooms, suites, and villas. Each accommodation blends traditional Chinese design with contemporary elements, delivering sweeping views of the landscaped gardens or West Lake. The standout One-Bedroom Villa features a private pool, indoor fitness center, and cinema, offering guests a secluded escape along the picturesque lake.

Dining

The hotel hosts multiple dining options, including the award-winning Jin Sha, renowned for its traditional Zhejiang cuisine. At West Lake Bistro, guests can enjoy Italian dishes paired with views of the infinity pond and gardens. Private dining is available in one of 11 intimate dining rooms that surround a serene lagoon.

Wellness

The tranquility of the hotel's spa offers treatments inspired by 18th-century Emperor Qianlong's experiences. Guests can benefit from a range of therapies amid the tranquil setting featuring illuminated walkways and traditional Chinese design. Tai Chi classes in the garden and a variety of soothing spa rituals promote relaxation and wellness.

Activities

Positioned near West Lake, a UNESCO World Heritage site, the hotel provides complimentary bicycles for exploring the scenic landscape. Guests can embark on a traditional Chinese wooden boat ride on the lake, enjoying views of bridges and ancient temples along the way. Customized experiences, such as a Dragon-Well Journey to witness local tea-picking, deepen the connection to Hangzhou's culture.

Location

Four Seasons Hotel Hangzhou is situated along the banks of West Lake, less than a 10-minute drive from the city center and key landmarks. Only 45 minutes from Shanghai by high-speed train, the hotel's location serves as a gateway to explore Hangzhou's historic sites. The serene environment, coupled with Chinese gardens and misty lagoons, creates a tranquil retreat for travelers.

Highlights

Accommodations: One-Bedroom Villa with Private Pool

Dining: Jin Sha and WL Bistro

Wellness: tranquil SPA with tai chi classes

Activities: traditional Chinese wooden boat experiences

Must-do experiences

Take a sunset boat ride on West Lake for stunning views.
Try the Dongpo Pork at Lou Wai Lou for a true Hangzhou delicacy.
Visit the Lingyin Temple for its serene atmosphere and ancient carvings.
Stroll through the Longjing Tea fields and enjoy a tasting session.
Explore the bustling Hefang Street for local snacks and souvenirs.

Select your room type

Four Seasons Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Garden View Room Double
2 persons
63 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Garden Terrace Room Double
2 persons
73 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premier Garden View Room Double
2 persons
63 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Four Seasons Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

Non-smoking rooms
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Facial
Treatment room
Beauty treatment
Full body massage
Foot massage
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Four Seasons Hotel Hangzhou At West Lake, dining options celebrate the rich tapestry of regional flavors in an inviting environment. Experience the elegance of traditional Chinese cuisine surrounded by stunning views that enhance each culinary moment.

Jin Sha
Cantonese and Jiangzhe
Ambiance
Nestled amidst lush gardens with an abundance of natural light, Jin Sha offers a traditional setting that evokes romance and kinship, complemented by serene lagoon views.
Key Offerings
Signature dishes include Shanghainese braised pork with abalone, while creative dim sum delights and a range of specialty wines and teas enrich the dining experience. Eleven private dining rooms provide an idyllic setting for intimate gatherings.
Reservation
Recommended
Lunch: 11:30 AM - 2:00 PM; Dinner: 5:30 PM - 9:00 PM, daily.

Four Seasons Hotel Hangzhou At West Lake Location

5 Lingyin Road, Hangzhou, 310013

Explore Hangzhou

Yue Fei Temple

6 minutes' walk

Yue Fei Temple honors a famous general and showcases classical architecture and intricate carvings, a must-visit for history enthusiasts.

Hangzhou Botanical Garden

20 minutes' walk

This serene garden features a variety of plant species, peaceful walking paths, and seasonal flower displays, perfect for families.

Lingyin Temple

30 minutes' walk

One of China's largest and oldest temples, Lingyin Temple boasts stunning architecture, pagodas, and ancient Buddhist artifacts.

China National Tea Museum

25 minutes' walk

The Tea Museum offers insights into China's tea culture, featuring tastings and exhibits in a beautiful setting overlooking tea fields.

Hiking at Fei Lai Feng

30 minutes' walk

Fei Lai Feng features scenic hiking trails leading to ancient stone carvings and lush landscapes, great for adventure seekers.

Relaxation at a Local Spa

10 minutes' drive

Nearby spas offer traditional Chinese treatments and relaxation experiences, ideal for rejuvenation after a day of exploring.

Jin Sha

7 minutes' walk

Jin Sha offers exquisite Hangzhou cuisine in a refined setting, known for its fresh seafood and signature dishes like Dongpo Pork.

Amigo Restaurant & Bar

11 minutes' walk

A lively atmosphere with a mix of international dishes and local favorites, perfect for casual dining with family or friends.

Hangzhou China Science Museum of Printing

15 minutes' walk

Interactive exhibits and workshops focused on printing technology make this museum fun and informative for all ages.

Live Music at Local Bars

10 minutes' drive

Experience Hangzhou's vibrant nightlife with live music performances, from jazz to rock, offering a unique local scene for every taste.

Getting around

City Centre
Hangzhou 6 min · 2.1 mi
Airports
Hangzhou Xiaoshan International (HGH) 50 min · 20.6 mi
Train
Hangzhou chengzhan railway station 8 min · 3.3 mi
Underground
Wulinmen 5 min · 1.9 mi
Longxiangqiao 6 min · 2.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of CNY 308.02 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Chinese

Year renovated:

2010

Number of rooms:

Reviews and Ratings

Feedback about Four Seasons Hotel Hangzhou At West Lake from previous guests about their experience.

Review score

Based on 117 verified reviews

9.6 /10

Perfect

98 %

Recommend

Cleanliness

9.6/10

Comfort

9.7/10

Facilities

9.4/10

Free WiFi

10.0/10

Location

9.6/10

Staff

9.5/10

Value for money

8.6/10

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Questions of the users

About Four Seasons Hotel Hangzhou At West Lake

Does the room rate come with breakfast included?

12 November 2023

Breakfast is not part of the room rate. A buffet breakfast is available for CNY 238 plus a 15% service charge and tax per person.

Are there options for connecting rooms for families?

07 December 2023

Connecting rooms are available to accommodate families traveling together.

Can a twin room accommodate two adults and two kids comfortably?

15 October 2024

A twin room can host two adults and two children, but you can book an extra bed for one child at no additional charge. It's a great way to arrange the sleeping configuration.

What's the sleeping arrangement if three adults share a room?

20 January 2024

For three adults, an extra bed can be added to either a king or twin room, with a charge of CNY 250 plus 16.6% per night. It's a spacious setting, so there is no need to worry about feeling cramped.

What unique activities are available for guests at West Lake?

04 February 2024

Guests can explore West Lake on complimentary bicycles, enjoy boat rides, or experience local culture through personalized tea tours and wellness sessions.

How far is the hotel from the city center and popular attractions?

25 March 2024

The hotel is just a 10-minute drive from the city center and is in close proximity to famous sites like the Leifeng Pagoda and West Lake Museum.

Is there a swimming pool available at the hotel?

14 April 2024

Yes, the hotel features an indoor pool for guests to enjoy, amid serene surroundings.

Are there any special dining experiences offered at the hotel?

30 May 2024

Guests can indulge in exquisite dining experiences, such as private dinners by the lagoon or enjoying traditional dishes at the award-winning Jin Sha restaurant.

Are there packages that include activities for families visiting the hotel?

10 June 2024

The Nature Discovery Family Getaway package includes a boat tour, daily breakfast, and other engaging family-friendly activities.

What transportation services are available for getting to and from the hotel?

22 July 2024

Limousine services can be arranged for airport transfers, ensuring a smooth arrival and departure experience.