Grand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photo

Grand Hyatt Hangzhou, Hangzhou

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Check rooms and rates
From$223 /night
Check-in
15Sept
Check-out
16Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Hu Bin Rd, Hangzhou, 310006
-
Next to the West Lake
Great
8.7
8.7
/10
4.7
4.4
/5

5-star luxury lakeside hotel in Hangzhou

Location

Grand Hyatt Hangzhou sits along the picturesque shores of the West Lake, offering stunning views of the tranquil water. The hotel is located just 30 minutes from Hangzhou's Xiaoshan International Airport. Guests have easy access to famous attractions, including the Lingyin Temple and Leifeng Pagoda.

Rooms

The hotel boasts 390 rooms and suites, many of which feature panoramic views of West Lake and the surrounding mountains. Luxury amenities include marble bathrooms, high ceilings, and spacious layouts designed for comfort. Each room is equipped with state-of-the-art technology to enhance the guest experience.

Dining

Culinary options at Grand Hyatt Hangzhou include five distinct dining venues, featuring authentic Chinese delicacies and international cuisine. The hotel's Tea House offers a traditional experience with selections of fine teas and local snacks. Guests can also enjoy outdoor dining with scenic views at the Lakeview Restaurant.

Wellness

The hotel features a fully equipped spa offering a variety of treatments aimed at rejuvenation and relaxation, including traditional Chinese therapies. An indoor swimming pool and fitness center provide additional options for maintaining wellness. The outdoor swimming area allows guests to unwind while soaking in the views of West Lake.

Business

Business travelers can take advantage of over 2,100 square meters of meeting and event spaces designed for a range of corporate gatherings. Cutting-edge audiovisual technology is available in all meeting rooms to facilitate presentations and conferences. The hotel's dedicated business center offers support services for any needs during guests' stay.

Highlights

Location: Picturesque shores of West Lake

Rooms: 390 rooms with panoramic views

Dining: Five distinct dining venues

Wellness: Fully equipped spa & indoor pool

Must-do experiences

  • Stroll along West Lake for stunning sunset views and serene vibes.
  • Try Longjing tea at the famous Longjing Tea Plantations nearby.
  • Visit the dynamic Liuhe Pagoda for breathtaking panoramic views.
  • Explore the enchanting Qinghefang Ancient Street for local crafts.
  • Taste Dongpo Pork at a local eatery for a true Hangzhou dish.

Select your room type

Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Club Access
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Grand Deluxe King Suite
    2 persons
    60 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • King Room Garden View
    2 persons
    40 sq. feet
    1 King-size bed
    Garden view
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Grand Hyatt Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Private parking is possible on site for free.

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • AM/FM alarm clock
Show more

Dining Onsite

Grand Hyatt Hangzhou offers an enticing array of dining options that reflect the rich culinary heritage of the region, complemented by contemporary flair. Set against the backdrop of stunning views, each restaurant promises a unique experience, ensuring every meal is a celebration of flavor and culture.
  • 湖滨28 28 HUBIN ROAD

    Chinese
    Ambiance
    Elegant setting highlighting local culinary traditions.
    Key Offerings
    Signature dishes include classic recipes infused with modern techniques. Ideal for both lunch and dinner, offering an authentic Chinese dining experience.
    Reservation
    Recommended
    Lunch: 11:30 - 14:00, Dinner: 17:30 - 21:30, Daily
  • 君悦牛排馆 GRAND HYATT STEAKHOUSE

    Steakhouse
    Ambiance
    Sophisticated atmosphere perfect for meat lovers.
    Key Offerings
    Featuring premium cuts of steak expertly prepared, this restaurant focuses on delivering an unforgettable dining experience during dinner hours.
    Reservation
    Recommended
    Dinner: 17:30 - 22:00, Tuesday to Sunday
  • 咖啡厅 GRAND CAFE

    Local, Asian, International, Grill/BBQ
    Ambiance
    Casual and vibrant, ideal for gatherings or a relaxed meal.
    Key Offerings
    Broad menu with options ranging from local flavors to international favorites. Perfect for breakfast through to dinner.
    Reservation
    Recommended
    Breakfast, Lunch & Dinner: 11:30 - 21:30, Hours vary on weekends
  • 青莳 PATIO

    Italian
    Ambiance
    Charming space with an inviting atmosphere, perfect for leisurely meals.
    Key Offerings
    Classic Italian dishes crafted from high-quality ingredients, available for lunch and dinner, appealing to all palates.
    Reservation
    Recommended
    Lunch & Dinner: 11:30 - 23:00, Daily
  • 酥园 PASTRY BOUTIQUE

    Pastries and Patisserie
    Ambiance
    Delightful and cozy, perfect for a sweet treat or coffee break.
    Key Offerings
    A selection of handcrafted pastries and baked goods, ideal for indulgent snacking and afternoon tea.
    Reservation
    Not needed
    Daily: 06:30 - 21:30
  • 大堂酒廊

    High tea and refreshments
    Ambiance
    Stylish and sophisticated, ideal for socializing over tea or coffee.
    Key Offerings
    Enjoy a delightful afternoon tea service, alongside a selection of drinks and light bites available throughout the day.
    Reservation
    Not needed
    Daily: 08:30 - 23:30

Grand Hyatt Hangzhou Location

28 Hu Bin Rd, Hangzhou, 310006
Explore Hangzhou
Explore Hangzhou
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
16-minute walk
Iconic lake known for its scenic beauty, historic sites, and boat tours. Perfect for photography and peaceful strolls.
Hefang Street
Hefang Street
25-minute walk
Historic street lined with shops, tea houses, and food stalls. A vibrant mix of local culture and exquisite souvenirs.
Baochu Pagoda
Baochu Pagoda
25-minute walk
Ancient pagoda offering panoramic views of West Lake. Nestled in nature, it's a serene spot to appreciate architecture.
Wushan Square
Wushan Square
25-minute walk
A lively public square with cultural performances and nearby cafes. Great for relaxation and people-watching.
Wushan Tianfeng Scenic Area
25-minute walk
Beautiful area perfect for hiking and enjoying nature. Ideal for both families and outdoor enthusiasts seeking adventure.
Tea Experience at Longjing Tea Cultural Village
10-minute drive
Immerse in local tea culture with tastings and workshops. Offers guided experiences and breathtaking tea garden views.
28 Hubin Road
1-minute walk
Chic venue specializing in international cuisines with scenic views. Perfect for both casual dining and special occasions.
Ristorante Mulinaccio
3-minute walk
Italian restaurant known for fresh pasta and romantic atmosphere. Reservations recommended, dietary options available.
JiangHu Qian Sushi HangZhou XiHu
3-minute walk
Authentic sushi experience featuring fresh local fish. Cozy setting suitable for solo diners and couples alike.
Xihu Tiandi
10-minute walk
A vibrant area filled with bars and boutique shops. Hosts live music and cultural events in an exciting nighttime atmosphere.
Wulin Square
Wulin Square
25-minute walk
Cultural hub featuring art exhibitions and performances. Ideal for families and anyone interested in local arts and culture.
Getting around
  • City Centre
    Hangzhou 28 min  ·  1.4 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 44 min  ·  17.9 mi
  • Train
    Hangzhou chengzhan railway station 30 min  ·  1.6 mi
  • Underground
    Longxiangqiao 4 min  ·  1000 ft
    Fengqi Road 12 min  ·  3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 198.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
462
Former name
hyatt regency hangzhou

Reviews and Ratings

Feedback about Grand Hyatt Hangzhou from previous guests about their experience.
Review score
Based on 363 verified reviews
9.0 /10
Perfect
89 %
Recommend
Breakfast
7.7/10
Cleanliness
8.9/10
Comfort
9.1/10
Facilities
8.8/10
Free WiFi
9.3/10
Location
9.7/10
Paid Wi-Fi
6.9/10
Staff
8.7/10
Value for money
8.0/10
Guest reviews
based on 1085 reviews
4.5/5
based on 311 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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