Is it permissible to smoke on the balcony of the hotel?
12 November 2024
Smoking is not allowed on the balcony.
75 photos
Crowne Plaza London - Kingston By Ihg, Surbiton
126US$
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Key details
About the Hotel
Portsmouth Road,
Surbiton,
United Kingdom,
KT6 5QQ,
Greater London
- Close to Hampton Court Palace
Very good
7.8
8.1
3.7
3.9
Amenities
Crowne Plaza London - Kingston offers
Rooms
The hotel includes a variety of guest rooms, allowing for superior comfort with options such as
Location
Located in Surbiton, the hotel is just a
Dining
The
Business Facilities
With
Highlights
Location: 5-minute drive from Surbiton railway station
Rooms: Suites provide separate living areas
Dining: 360 Restaurant serves a buffet breakfast
Business Facilities: Kingston Suite hosts up to 250 attendees
Must-do experiences
- Stroll along the Thames Riverside Walk at sunset for gorgeous views.
- Visit the Kingston Market for local produce and artisan crafts.
- Try the famous Kingston fish and chips at King's Fish Bar.
- Explore the nearby Hampton Court Palace, a Tudor masterpiece.
- Discover the serene Bushy Park, perfect for a leisurely afternoon.
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Select your room type
Crowne Plaza London - Kingston By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
205 sq. feet
1 Double bed
Shower
Heating
room details
Standard Room Two Single Beds
2 persons
205 sq. feet
2 Single beds
Shower
Heating
room details
Standard Double Room
2 persons
205 sq. feet
1 Double bed
Shower
Heating
room details
Two-Bedroom Double Suite Two Double Beds
2 persons
595 sq. feet
1 Double bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
Crowne Plaza London - Kingston By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Dining Onsite
Tamarinn 360 Restaurant offers a vibrant culinary experience, blending global flavors into a unique buffet setting. This family-friendly venue captures the essence of traditional and modern dining, making it perfect for all occasions, whether it's a relaxed gathering or a romantic evening.
Crowne Plaza London - Kingston By Ihg Hotel Location
Portsmouth Road,
Surbiton,
United Kingdom,
KT6 5QQ,
Greater London
Map view
Portsmouth Road,
Surbiton,
United Kingdom,
KT6 5QQ,
Greater London
City landmarks
Landmark
Hampton Court Palace
1.5
mi
Park
Bushy Park
1.9
mi
Landmark
Coronation Clock Tower
3900 ft
Church
Church Of St Matthew
1.1
mi
Landmark
Gigg's Hill Green
3300 ft
University
Kingston University
1.3
mi
Garden
Claremont Gardens
4100 ft
Church
Church of St. Nicholas
2800 ft
Church
St Andrew's Church
2900 ft
Landmark
Coronation Stone
1.3
mi
Landmark
Squires Garden Centres
4800 ft
Landmark
Surbiton Baptist Church
2300 ft
Amusement Park
Victoria Recreation Ground
2500 ft
Church
Christ Church
1.2
mi
Landmark
Shrubsole Memorial
1.4
mi
Landmark
St Mary's Church
4100 ft
Landmark
Thames Ditton Miniature Steam Railway
4600 ft
Landmark
Garden of Compassion
2800 ft
Landmark
Riverside Walk
1.4
mi
Amusement Park
Magic Garden
1.3
mi
Landmark
The Wood and Richard Jefferies Bird Sanctuary
4400 ft
Church
All Saints Church
1.5
mi
Landmark
Royal British Legion
3100 ft
Landmark
Malden Miniature Railway
4600 ft
Golf Course
Surbiton Golf Club
1.5
mi
Public Building
Surrey County Hall
1.5
mi
Landmark
Kingston upon Thames Crown Court
1.9
mi
Park
Hampton Court Park
4800 ft
Golf Course
Hampton Court Palace Golf Club
3.0
mi
Nearby
Amusement Park
Victoria Recreation Ground
1700 ft
Restaurants
360 Restaurant
400 ft
Kingston Tower Portsmouth Road
Hideaway
800 ft
Marina Portsmouth Road Thames Ditton
The Ferry
1400 ft
Ferry Street
The Limping Fox
2800 ft
15 Rushett Road
The Black Lion
3100 ft
58 Brighton Road
Joy Indian Cuisine
3300 ft
37 Brighton Road
Thali Ho
3400 ft
31-33 Brighton Road
Maisie
4100 ft
The Crown
Explore Surbiton
Explore Kingston and Surbiton
Hampton Court Palace
30 minutes' walk
Historic royal palace with stunning gardens and free entry on select days; offers guided tours and exhibitions.
Bushy Park
35 minutes' walk
Large park known for its deer, beautiful landscapes, and fountains. Ideal for picnics and leisurely strolls.
Coronation Clock Tower
15 minutes' walk
Iconic landmark showcasing local history; offers a great photo opportunity in a quiet square.
Gigg's Hill Green
12 minutes' walk
Charming village green with beautiful surroundings; perfect for a relaxing break or enjoying community events.
360 Restaurant
2 minutes' walk
Contemporary restaurant offering British cuisine with a vibrant atmosphere. Reservations recommended for peak times.
Hideaway
3 minutes' walk
Cozy spot with a menu focused on seasonal dishes and craft beers. Gluten-free options available.
The Ferry
5 minutes' walk
Quaint pub by the river serving traditional fare and local ales; perfect for a casual dining experience.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-11:00
Guest Parking
Private parking is possible on site at GBP 10 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP18 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian, Portuguese, Czech, Romanian, Polish, Russian, Arabic, Hindi, Croatian, Lithuanian, Panjabi / Punjabi, Tamil
Number of floors:
5
Number of rooms:
123
Former name
crowne plaza london - kingston, an ihg hotel
Reviews and Ratings
Feedback about Crowne Plaza London - Kingston By Ihg Hotel from previous guests about their experience.
Guest reviewsbased on 356 reviews
Jade from Canada
Single
Standard Room
3 nights in November 2025
|
Reviewed:February 15, 2026
9/10
modern hotelfriendly staff
the room was super clean and modern. the staff members were helpful and friendly .
i noticed a strange smell in the corridors .
0 Helpful
Alexander from Germany
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed:February 08, 2026
9.0/10
Excellent stay with great amenities
smooth processmodern roomdelicious omelettelimited equipment
The check-in process was smooth. I appreciated the staff's professionalism. The room was modern and very clean. The shower had strong water pressure. I found the bed comfortable and slept soundly. I also enjoyed a meal in the restaurant and thought the omelette was especially delicious.
I noticed that the gym had limited equipment. There were no weight machines for a full body workout.
Location
9/10
The hotel is conveniently close to public transport. It is also near several shops and restaurants. This makes exploring the surrounding area very easy.
Facilities
8/10
The hotel features a well-equipped gym with treadmills and bikes. A business center is available needing to work. Parking is available on-site for a daily fee.
Dining
9/10
The hotel restaurant offers a diverse menu. Breakfast includes a buffet with hot and cold options. The bar serves a selection of wines and beers until late.
Rooms
10/10
My room included a tv with cable channels. A coffee maker and kettle are provided. The bathroom featured complimentary toiletries and fresh towels. High-speed internet access was available without any extra charges.
0 Helpful
|
denis from france
Family with children
standard room
3 nights in November 2025
|
Reviewed:January 11, 2026
6/10
faulty pumpsuntrained staff
The room was clean enough , but the pumps for the body wash did not work. breakfast felt microwaved , and the menu offered little for those with dietary needs. i found the service to be the biggest issue . The staff seemed untrained and unsure of themselves , leading to confusion and slow service. it dampened my opinion of the entire stay , despite the hotel's nice appearance.
0 Helpful
Jade from United Kingdom
Standard Room
3 nights in November 2025
|
Reviewed:December 21, 2025
8/10
clean roomgood showeruseful car park
the room was very clean (i appreciated that). the bathroom had a very good shower. the hotel provided a car park at the rear, a really useful feature.
the strict cut-off for breakfast at 10.00am felt a bit early for a weekend leisure stay.
0 Helpful
Matthew from United Kingdom
Business traveller
Standard Room
3 nights in October 2025
|
Reviewed:November 28, 2025
8.5/10
comfortable stay with excellent amenities
modern roomuseful abilityon-site parkingincorrect menu link
the room was modern and clean it included the ability to cast from my phone to the tv this was quite useful i found the service from reception to be effective and polite. plenty of on-site parking was available and that removed stress associated with finding a space in the area. the hotel is newly furnished to a high standard.
the restaurant's menu link did not lead to the correct site so i was unable to view it from my room this was a small inconvenience i experienced.
Rooms
9/10
my room included air conditioning it also featured blackout curtains the bed was large and comfortable, ensuring a restful night i found the room well-kept and conducive to a relaxed stay.
Facilities
8/10
the hotel provided free parking this was a benefit i liked the reception areas featured marble finishes the restaurant offered a variety of dishes but i didn't have the chance to try them this time.
0 Helpful
|
Questions of the users
About Crowne Plaza London - Kingston By Ihg
Is the restaurant featured on the website still available, or has it changed?
18 February 2025
The restaurant, 360, is still operational, along with a fully equipped fitness center.
Are wheelchair-accessible rooms and disabled parking available at the hotel?
23 March 2024
Yes, wheelchair-accessible rooms are offered, and there are designated disabled parking spaces.
Is parking available for guests at the hotel?
15 May 2025
Free parking is indeed available at the rear of the hotel, but registration of vehicle details at reception is necessary.
Do you accommodate service dogs or assistance animals?
30 April 2024
Only trained assistance and service dogs are permitted in the hotel.
What are the check-in and check-out times at the hotel?
20 June 2025
Check-in begins at 15:00, and check-out is required by 11:00.
Is it possible to request an early check-in?
12 September 2024
Early check-in is contingent upon availability and cannot be guaranteed.
What options are available for dining at the hotel?
15 October 2024
The 360 Restaurant features an extensive a la carte menu and offers a popular Indian buffet every Saturday.
Are there facilities for securely storing bicycles?
28 December 2024
Yes, there is a luggage room for securing bikes, accommodating two bicycles at a time.
Can late check-out be arranged?
5 January 2025
Late check-out is available at an additional charge: £10 per hour until 17:00, after which a full night's charge applies.Next best alternative
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