Is the pool available for use during the summer months?
20 February 2024
The pool is accessible from 10 am to 8 pm with a reservation system in place for one-hour slots per room.
75 photos
Sheraton Santiago Hotel & Convention Center, Santiago
130US$
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Key details
About the Hotel
Ave Santa Maria 1742,
Santiago,
Chile,
Santiago Metropolitan
- Close to the river
Great
8.2
8.5
4.3
4.1
Location
Sheraton Santiago Hotel & Convention Center is just 15 minutes from the international airport, positioned near Cerro San Cristobal. The hotel is surrounded by beautiful gardens with views of the Andes Mountains, providing a picturesque urban retreat. Local attractions, including historical monuments and the
Rooms
The hotel offers
Dining
Sheraton Santiago features two restaurants, including the signature El Cid, which serves an array of international flavors and fine wines. El Bohio, open seasonally, provides Cajun grilled dishes in a large outdoor space. Guests can also relax with craft cocktails at
Business Facilities
The hotel's convention center is the largest in the Marriott portfolio in Santiago, encompassing 18,890 square feet of event space across 19 rooms. Each meeting room offers sophisticated amenities suitable for corporate events, weddings, and social gatherings. The dedicated staff aims to provide exceptional support for all types of events.
Wellness Amenities
Guests can unwind at the hotel's pool area, which includes beach cabanas for a relaxing escape with drinks served poolside. The
Highlights
Location: Steps from historical monuments
Rooms: 525 stylish rooms and suites
Dining: El Cid Restaurant & El Bohio
Business: 18,890 square feet of event space
Must-do experiences
- Stroll through Parque Bicentenario for a scenic escape in the city.
- Savor a complete empanada at La Fama, a local favorite eatery.
- Visit Museo Nacional de Bellas Artes for stunning Chilean art.
- Explore Mercado Central for fresh seafood and vibrant local culture.
- Take a guided tour of Palacio de La Moneda for rich history insights.
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Select your room type
Sheraton Santiago Hotel & Convention Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room Guest room 2 Twin or Single Beds City view
2 persons
240 sq. feet
2 Single beds
City view
Shower
Air conditioning
room details
Superior Room Guest room 2 Twin or Single Beds Pool view
2 persons
370 sq. feet
2 Single beds
Pool view
Shower
Coffee machine
room details
Classic Room Guest room 1 King Pool view
2 persons
240 sq. feet
1 King-size bed
Pool view
Shower
Air conditioning
room details
Superior Room Guest room 1 King City view
2 persons
370 sq. feet
1 King-size bed
City view
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Sheraton Santiago Hotel & Convention Center offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
- Sports trainer
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's play area
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Turkish bath
- Steam room
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Sheraton Santiago Hotel & Convention Center, two delightful dining options await guests seeking culinary indulgence. Enjoy a blend of international flavors in a luxurious atmosphere and a relaxing setting, perfect for unwinding with vibrant dishes and refreshing drinks.
El Cid Restaurant
International
Ambiance
Elegant indoor dining with outdoor terrace views of Providencia.
Key Offerings
Signature international dishes paired with fine wines, enhancing the authentic dining experience.
Reservation
Recommended.
Monday to Saturday: 07:30 - 23:30; Sunday: 07:30 - 23:00.
Lobby Bar
All-day menu with an international touch
Ambiance
Cozy yet vibrant lounge atmosphere, perfect for casual gatherings or intimate chats.
Key Offerings
A selection of refreshing drinks and light bites; ideal for a relaxed afternoon or evening meeting.
Reservation
Not needed.
Monday to Saturday: 07:30 - 00:00; Sunday: 08:00 - 12:00.
Sheraton Santiago Hotel & Convention Center Location
Ave Santa Maria 1742,
Santiago,
Chile,
Santiago Metropolitan
Map view
Ave Santa Maria 1742,
Santiago,
Chile,
Santiago Metropolitan
City landmarks
Shopping Area
Costanera Center
1.1
mi
Square
Plaza de Armas
2.0
mi
Tower
Sky Costanera
5100 ft
Landmark
Cerro San Cristobal
1.2
mi
Park
Parque Forestal
1.5
mi
Landmark
Patio Bellavista
1.2
mi
Park
Parque Metropolitano de Santiago
1.2
mi
Square
Plaza Baquedano
1.3
mi
Landmark
Casa Museo La Chascona
1.2
mi
Landmark
Cerro Santa Lucia
1.8
mi
Park
Bicentenario Park
2.0
mi
Landmark
Gran Torre Santiago
4200 ft
Square
Plaza a la Aviacion
4900 ft
Landmark
Chilean National Zoo
1.2
mi
Landmark
Rooftop drinks
1.9
mi
Gallery
Centre Gabriela Mistral
1.6
mi
Landmark
Barrio Bellavista
1.3
mi
Museum
Sculpture Park Museum
2800 ft
Landmark
Barrio Lastarria
1.6
mi
Theatre
Teatro Nescafe de Las Artes
2300 ft
Landmark
Cerro San Cristobal by Pedro De Valdivia
3500 ft
Church
Iglesia Catolica Apostolica Ortodoxa de la Santisima Virgen Maria
2800 ft
Landmark
Iglesia de la Divina Providencia
3500 ft
Landmark
San Cristobal Hill
1.9
mi
Landmark
Jardin Japones
2200 ft
Church
Santiago Metropolitan Cathedral
2.1
mi
Landmark
Templo Maternidad de Maria
2600 ft
Landmark
Orrego Luco Street
3100 ft
Landmark
Parque De Las Esculturas
2300 ft
Landmark
Sanctuary on San Cristobal Hill
1.9
mi
Nearby
Pedro de Valdivia Nte
Jardin Japones
2000 ft
Restaurants
Aqui esta Coco
1700 ft
La Concepcion 236 E-mail Para Reservas Internacionais
El Cid Restaurant
0 ft
Ave. Santa Maria 1742
Mare Nostrum
1700 ft
La Concepcion 281
21bar
1500 ft
Av Santa Maria 1742
La Cuisine
3000 ft
General Flores 218 Providencia
Arak
1600 ft
Avenida Santa Maria 1880 Providencia
Les Comperes
2900 ft
General Flores 229
Ummo
2900 ft
Perez Valenzuela 1470 Providencia
Mira Vos
3200 ft
Cirujano Guzman 179 Providencia
Explore Santiago
Local Highlights Near Sheraton Santiago
Costanera Center
25 minutes' walk
Iconic shopping and entertainment complex featuring panoramic views from its observation deck and a variety of shops.
Cerro San Cristobal
25 minutes' walk
Scenic hill offering hiking trails and stunning views of Santiago; home to a statue of the Virgin Mary and a zoo.
Sky Costanera
19 minutes' walk
The tallest building in Latin America with an observation deck that provides breathtaking 360-degree views of the city.
Parque Forestal
25 minutes' walk
Lush urban park ideal for leisurely walks, featuring sculptures and a vibrant atmosphere near the Museum of Fine Arts.
Aqui esta Coco
6 minutes' walk
Casual eatery specializing in seafood with a vibrant atmosphere and signature dish, the crab risotto.
Mare Nostrum
6 minutes' walk
Mediterranean seafood restaurant known for fresh dishes and a casual ambiance; ideal for families.
La Cuisine
11 minutes' walk
Charming bistro offering French cuisine with a homey feel; signature dishes include coq au vin.
21bar
6 minutes' walk
Lively bar with a diverse drink menu and regular events; known for its vibrant nightlife ambiance.
Patio Bellavista
25 minutes' walk
Cultural and gastronomic hub with shops, bars, and live music, perfect for an evening stroll.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for additional charge.
Breakfast
A full breakfast is served at the price of US$15 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2008
Number of floors:
7
Number of rooms:
519
Reviews and Ratings
Feedback about Sheraton Santiago Hotel & Convention Center from previous guests about their experience.
Guest reviewsbased on 1220 reviews
Anne-Marie from France
Couple
Classic Room Guest room 1 King City view
5 nights in November 2025
|
Reviewed:November 30, 2025
9.0/10
Romantic getaway
city viewcrafts shoplocal birdsyellow-stained pillows
The hotel has Andes, Cerro San Cristobal park, and city views from the room. A crafts shop is available on the floor below the lobby, with textiles and ceramics made in Chile (i bought gifts there). I appreciated sitting in the backyard and seeing local birds. I appreciate that the staff was able to accommodate my request for late check-out.
The pillows emitted an unpleasant odor. Removing the covers, i discovered yellow-stained inner pillows. Housekeeping did supply replacement pillows in better condition, but the experience undermined my confidence in the bedding.
Dining
9/10
The restaurant has an extensive menu with plant-based options. These options are clearly marked and affordable. The hotel offers a breakfast buffet with a great selection. There are also bars on the 21st floor .
Location
8/10
The hotel is close to Jumbo Hypermarket (it's a short walk). There are a few shops within walking distance for water and snacks. A bus stop is a few minutes away. It's a 10-15 minute walk to bars and restaurants.
Facilities
9/10
The hotel provides an outdoor pool and an indoor pool. The gym is available . There is also a lobby bar. The pool has cabanas to hang out in.
Service
10/10
The concierge staff and front desk's night staff were pleasant. The staff are cute, friendly and helpful. There was always somebody available who could speak english. A younger door staff brought a smile to my face (he is a gem!).
Rooms
9/10
Rooms have air conditioning, a fridge, an iron, robes, and slippers. Blackout blinds are a welcome bonus in the room. The room size was good. The room has a city view and comfortable beds.
0 Helpful
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Questions of the users
About Sheraton Santiago Hotel & Convention Center
How far is the hotel from the nearest cruise port?
15 March 2024
Please provide additional details regarding your cruise and scheduled date for more accurate information.
What fees apply for early check-in requests?
10 April 2024
For specific pricing on early check-in, direct communication with the hotel is recommended.
Are there options to book sightseeing tours in Santiago directly at the hotel?
5 May 2024
Yes, a Concierge desk is available to assist with purchasing sightseeing trips and other local arrangements.
What does Club Lounge access include?
20 June 2024
Club Lounge access is exclusive to guests staying in Club rooms and Suites. Further details are available by contacting the hotel directly.
Is there a complimentary shuttle service from the airport?
15 July 2024
The hotel does not offer free shuttle services; however, private taxi arrangements can be made.
Can guests use the gym and pool facilities without prior booking?
1 August 2024
Both the gym and the pool are open for use, but it is advisable to check availability for peak times.
Is it possible to change a reservation from twin to double beds without extra charges?
12 September 2024
Room changes of this nature typically come with no additional cost if it's the same room type. Confirmation can be made by contacting the hotel.
Are there meeting rooms available for business gatherings?
3 October 2024
Meeting rooms are available for use; prior reservations are necessary to secure a space.
Are there any special dining events planned for the holiday season?
25 October 2024
Details about any special Christmas dinner offerings will be released in early November.Next best alternative
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