The Sheraton Astana Hotel enjoys a central location in Nur-Sultan, within walking distance of major government offices, business districts, and entertainment venues. This premium setting facilitates both business and leisure activities, allowing easy access to the city's key attractions. Recognized as the top business hotel in Kazakhstan by the World Travel Awards, it offers convenience and connectivity.
Dining
Culinary excellence is showcased at SALTER'S, a restaurant led by a Michelin-experienced chef, specializing in gourmet meat dishes. Emiliya Restaurant offers a diverse buffet including a Kazakh corner for breakfast, along with refined weekday business lunches and family dinners. The lobby bar serves as a 24/7 gathering spot for guests, providing a chic ambiance to relax and socialize.
Rooms & Suites
Accommodations include an impressive collection of suites, each providing panoramic views of the city and landmarks like the Baiterek monument. Premium rooms offer exclusive access to the Club Lounge, featuring personalized concierge service and complimentary snacks. The Club Lounge also serves as a venue for meetings and informal business discussions.
Wellness
The hotel's expansive 3800-square-meter spa complex offers a variety of wellness options, including a revitalizing sauna, steam rooms, and an invigorating hammam. Guests can unwind on the dynamic terrace or enjoy rejuvenating treatments while overlooking the city's skyline. A 24-hour Technogym equipped gym ensures fitness activities are accessible at any time.
Business Facilities
Hosting meetings and events is facilitated by five versatile conference rooms, designed to inspire productivity with natural light and modern AV equipment. The Yesil and Samruk halls are adaptable, accommodating various event styles and sizes. Catering services include everything from coffee breaks to exquisite gala dinners, ensuring seamless events.
Highlights
Location: walking distance of major government offices
Dining: SALTER'S with gourmet meat dishes
Rooms: panoramic views of Baiterek monument
Wellness: 3800-square-meter spa complex
Business: five versatile conference rooms
Must-do experiences
Visit the stunning Hazret Sultan Mosque, a true architectural marvel.
Try Beshbarmak, the national dish, at Dastarkhan restaurant.
Spend a serene afternoon at the Botanical Garden in the city center.
Explore the National Museum of Kazakhstan for rich cultural insights.
Stroll through the Khan Shatyr shopping center for local crafts and foods.
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Select your room type
Sheraton Astana Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Guest room 1 king bed
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Studio Apartment 1 King
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
1 Bedroom Apartment King
2 persons
500 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double Room Two Double Beds
2 persons
325 sq. feet
2 Double beds
Coffee machine
Heating
room details
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Facilities
Sheraton Astana Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Sheraton Astana Hotel invites guests to explore a delightful selection of dining venues, each offering a unique culinary experience. From the all-day dining at Emiliya to the exquisite meat-focused dishes at SALTER'S, every meal becomes a wonderful occasion infused with warmth and authenticity.
Emiliya
International
Ambiance
A vibrant and welcoming space, perfect for any meal of the day.
Key Offerings
Renowned for its diverse menu and exceptional dishes, Emiliya consistently ranks highly among local dining options, making it a beloved choice for travelers and locals alike.
Reservation
not needed
06:30 - 23:00 (Monday to Friday), 07:00 - 23:00 (Saturday and Sunday)
SALTER'S
European
Ambiance
An upscale atmosphere centered on high-quality meat dishes, perfect for those who savor a refined dining experience.
Key Offerings
This flagship restaurant specializes in cooked-to-order meat dishes, enticing diners with an impressive late-night menu available until the early hours.
Iconic symbol of Nur-Sultan, offering panoramic city views. Features an observation deck and a unique architectural design.
Kazakhstan Central Concert Hall
16 minutes' walk
Prominent cultural venue hosting concerts and events. Its stunning design houses acoustically advanced performance spaces.
Nurzhol Boulevard
25 minutes' walk
Vibrant boulevard lined with shops and cafes. Ideal for leisurely strolls amidst beautiful contemporary architecture.
Palace of Peace and Reconciliation
30 minutes' walk
Striking pyramid-shaped building dedicated to interfaith harmony. Features exhibition spaces and a stunning architectural design.
Duman Entertainment Centre
10 minutes' drive
Indoor amusement park with thrilling rides and attractions for families. Enjoy diverse entertainment options for all ages.
Water Green Boulevard
20 minutes' walk
Scenic waterfront park ideal for a relaxing walk or bike ride. Features beautiful landscaping and paths lined with greenery.
Emiliya
2 minutes' walk
Casual eatery with a cozy atmosphere specializing in delicious local cuisine. Known for its friendly service and hearty meals.
Selfie Restaurant & Bar
7 minutes' walk
Stylish venue with a modern flair offering international dishes. Perfect for casual dining and features an extensive drink menu.
Astana Arena
25 minutes' walk
Multi-purpose sports arena hosting various events, including concerts. Features a lively atmosphere ideal for sports enthusiasts.
Korme Exhibition Centre
20 minutes' walk
Space for exhibitions and cultural events with a focus on contemporary art. Various events cater to all ages and interests.
Getting around
City Centre
Nur-Sultan (Astana)8 min
·
2.9
mi
Airports
Nursultan Nazarbayev International airport (TSE)20 min
·
8.1
mi
Train
Astana Train Station13 min
·
5.2
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at KZT 500 per hour.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of KZT 18,150 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
Russian
Number of floors:
12
Number of rooms:
281
Reviews and Ratings
Feedback about Sheraton Astana Hotel from previous guests about their experience.
Review score
Based on 427 verified reviews
8.5/10
Great
85%
Recommend
Breakfast
9.0/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.5/10
Paid Wi-Fi
7.6/10
Staff
9.1/10
Value for money
8.6/10
Guest reviews
based on 1920 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sheraton Astana Hotel
Is the use of spa services included in the room rate, or are they charged separately? Where can I find the spa price list?
10 November 2024
The room rate does not include spa services, which are charged separately. For detailed pricing, it is recommended to contact the hotel directly or check the hotel's Instagram page.
What is the cost for breakfast for two guests staying three nights? Additionally, can early check-in be arranged for 11 AM?
12 December 2024
Breakfast is priced at 9900 KZT per person at Emiliya restaurant. Standard check-in is at 15:00, but early check-in at 11:00 incurs a 50% charge of the room rate.
Is it possible to arrange a taxi from the hotel at 3 AM for an early morning flight, considering the curfew restrictions?
22 January 2025
A taxi can be arranged for early departures. It is advisable to contact the hotel directly to set up the transfer, as personal details will be required.
What is the length of the swimming pool at the hotel?
15 February 2025
The swimming pool measures 20 meters in length.
Can luggage be stored at the hotel while traveling around the country for a couple of weeks?
28 March 2025
Yes, there is a luggage storage room available where guests can securely store their luggage during their travels.
Are there any fitness facilities available around the clock for hotel guests?
30 April 2025
The fitness center is available 24/7 exclusively for in-house guests.
What is the maximum capacity for a room? Can it accommodate two adults with two children?
18 May 2025
Rooms accommodate a maximum of 2 adults and 1 child. For 2 children, additional charges apply, particularly for Club room bookings.
What complimentary services and amenities are included with a stay?
9 June 2025
Guests enjoy amenities such as free Wi-Fi, on-site parking, access to the fitness center, pool, and spa, along with services like daily housekeeping and room service.
What dining experiences are available at the hotel, and are there options for children?
21 July 2025
Emiliya offers a diverse menu with a special kids' area. SALTER'S provides a unique meat-focused dining experience. The hotel is family-friendly and acclaimed on platforms like TripAdvisor.
Is there access to renewable energy initiatives or sustainability practices implemented at the hotel?
15 August 2025
Sheraton Astana focuses on sustainability, including waste reduction, recycling practices, and offering electric car charging stations for guests.
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