Is it possible to bring along my well-behaved black Labrador dog during my stay?
12 November 2024
Pets are welcome at the hotel for a small extra charge of €20 per night, tax included. 68 photos
Nh Canciller Ayala Vitoria, Vitoria-Gasteiz
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Key details
About the Hotel
Ramon Y Cajal, 5, Vitoria-Gasteiz, 01007,
- Close to the city center
Great
8.6
8.6
3.4
4.2
4-star city-center hotel overlooking Vitoria's landmarks
Location
The NH Canciller Ayala Vitoria hotel is located in the commercial district of Vitoria, providing easy access to shopping and dining options. Guests can enjoy spectacular views of iconic sites, including the cathedral and Virgen Blanca square. Public transportation options are available nearby, with Vitoria train station just a ten-minute walk away.
Rooms
The hotel offers 173 guest rooms, including Superior and
Dining
Dining options include the Quejana restaurant, serving a variety of international and local Basque dishes. Guests can take in views of Florida Park while enjoying breakfast, lunch, or dinner in the restaurant. The hotel bar offers light meals and drinks in a casual setting.
Business Facilities
Business travelers can use the hotel's six meeting rooms, which accommodate between 10 and 250 people. The hotel provides necessary audiovisual equipment and services for various events, including weddings and conferences. Catering options include coffee breaks and full lunch menus from the restaurant.
Pet-Friendly Amenities
The NH Canciller Ayala Vitoria allows pets up to 25 kg with a fee of €25 per stay. The hotel welcomes two pets per room to ensure a comfortable experience for guests traveling with animals. Guide dogs are accepted at no charge.
Highlights
Location: Central location overlooking the city's biggest landmarks
Rooms: 173 guest rooms with choices for families and pets
Dining: Quejana restaurant with a variety of international dishes
Business: 6 meeting rooms accommodating up to 250 guests
Pet-Friendly: Pets allowed up to 25kg
Must-do experiences
- Taste pintxos at La Taberna de Aretxondo in the old town.
- Visit the Artium Museum for contemporary Basque art.
- Stroll through Plaza de la Virgen Blanca at sunset.
- Don't miss the local market at Plaza de Abastos for fresh products.
- Explore the labyrinth of the old quarter, Saburdi, for charm.
Select your room type
Nh Canciller Ayala Vitoria offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Double or Twin Room2 persons22 sq. feet2 Single bedsAir conditioningBalconyroom details
- Standard Double or Twin Room2 persons15 sq. feet2 Single bedsAir conditioningBathtubroom details
- Junior Suite Balcony2 persons25 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Nh Canciller Ayala Vitoria offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
Nh Canciller Ayala Vitoria offers a delightful array of dining experiences that blend local and international flavors. Guests can indulge in a variety of culinary creations while enjoying inviting atmospheres and views of the neighboring Florida park, perfect for casual meals or special occasions.
Nh Canciller Ayala Vitoria Location
Ramon Y Cajal, 5, Vitoria-Gasteiz, 01007,
Explore Vitoria-Gasteiz
Nearby Experiences
Museo de Bellas Artes de Alava
5 minutes walking
Art museum showcasing Basque and Spanish artists, known for its diverse collections and temporary exhibits.
Palace of Ajuria Enea
5 minutes walking
Historic 19th-century palace serving as the Basque government's headquarters, offering guided tours.
Plaza de la Virgen Blanca
7 minutes walking
Iconic square featuring landscaped gardens and statues, often hosting local events and cultural activities.
Iglesia de San Vicente Martir
10 minutes walking
Stunning Gothic church known for its impressive architecture and historical significance in Vitoria-Gasteiz.
Cycling in Anillo Verde
10 minutes drive
A scenic cycling route encircling the city, perfect for all fitness levels. Bike rental available nearby.
Relaxation at Parque de la Florida
7 minutes walking
A beautiful park ideal for leisurely walks or family picnics, featuring lush greenery and tranquil settings.
Restaurante Quejana
1 minute walking
Local eatery known for its authentic Basque cuisine, featuring seasonal ingredients and a cozy atmosphere.
Pizzeria Dolomiti
2 minutes walking
Casual dining with a menu specializing in traditional pizzas, perfect for families and laid-back meals.
Teatro Principal
10 minutes walking
Cultural venue hosting a variety of performances including theater, concerts, and dance events for all ages.
Bar de tapas y restaurante Senda Berria
1 minute walking
Vibrant bar offering a diverse selection of tapas and local wines, ideal for an evening outing with friends.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 17.34 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2007
Number of floors:
10
Number of rooms:
190
Former name
NH Canciller Ayala
Reviews and Ratings
Feedback about Nh Canciller Ayala Vitoria from previous guests about their experience.
Guest reviewsbased on 1642 reviews
Jennifer from United States
Business traveller
Standard Double or Twin Room
3 nights in November 2025
|
Reviewed: February 11, 2026
6/10
dated decor smart tv absence
the location was quite convenient, close to many shops and restaurants.
The room decor felt quite dated. The bathroom included an old "hilo musical" system i never used and the absence of a smart tv was a real letdown.
0 Helpful
James from United Kingdom
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: January 14, 2026
9.0/10
Excellent Stay Experience
friendly welcome ample space comfy bed
The staff extended a friendly welcome upon my arrival. I found my room provided plenty of space. It was helpful that the hotel allowed dogs. There was a comfy dog bed and treats in the room. I found the location excellent for sightseeing. The town was easy to reach.
I experienced noise from other rooms. The walls were very thin. I could hear neighbors talking on both sides and above.
Facilities
9/10
The hotel provided convenient parking arriving by car. There were two elevators available for accessing different floors. These facilities added to the overall comfort of my stay.
Rooms
9/10
My room included a spacious layout and city views. Breakfast offered excellent choices, I was grateful. The room had a clean and modern design, it was pleasing.
0 Helpful
|
Deborah L from United Kingdom
Business traveller
standard double or twin room
3 nights in November 2025
|
Reviewed: January 12, 2026
9.0/10
convenient city stay
central location attentive staff secure parking meal service
the hotel is centrally located, close to cafes and shops. the staff were very attentive to all my needs. underground car parking was secure and accessible. i also enjoyed the bar with meal service.
The hotel rooms were quite warm. Adjusting the temperature was not possible.
Facilities
9/10
the hotel has a restaurant and a bar. parking is available, located under the hotel and easy to find from the main entrance. the hotel provides everything needed for both business and leisure.
Dining
9/10
the breakfast service included many options. the service was excellent and staff polite. i found the restaurant provided a good experience.
Rooms
9/10
my room had a kettle and espresso machine. there were also several choices for tea or coffee. my room was spacious with a comfortable bed.
0 Helpful
|
André from Brazil
Couple
Standard Double or Twin Room
3 nights in November 2025
|
Reviewed: January 07, 2026
9/10
good food safe parking
The breakfast had good food and parking was onsite. The hotel sits across from a beautiful park and is close to the city center.
The room decor looked very old and the bar area lacks ambience.
0 Helpful
Show more reviews
Questions of the users
About Nh Canciller Ayala Vitoria
Can you provide information about the parking facilities and associated costs?
20 December 2024
There is an onsite parking facility available, charging an additional fee of €17.60 per night. I'm traveling with a vehicle that has a roof rack; is parking available that would accommodate a height of around 2 meters?
3 January 2025
The hotel has parking, but it accommodates vehicles up to 2.05 meters in height. If full, alternative parking options are available nearby. What time does the restaurant serve meals, and is it possible to reserve a table in advance?
15 February 2025
The restaurant operates from Monday to Friday for lunch from 13:00 to 15:30 and dinner from 20:30 to 23:00; on weekends, lunch is from 13:30 to 15:30 and dinner from 20:30 to 23:00. Reservations are recommended. Are there any charges for parking a motorcycle at the hotel?
9 March 2025
Parking for motorcycles is available at a cost of €9.07 per night, VAT included. Is it possible to request a crib for my 18-month-old child during my stay?
6 April 2025
Cots are available upon request but are subject to hotel availability. It's advisable to mention the need for a crib when making a reservation. What is the policy regarding pets, specifically for guests traveling with multiple small dogs?
10 May 2024
The hotel permits up to 2 pets weighing a maximum of 25kg each, with a charge of €25 per stay. Is there a gym or fitness area available for guests during their stay?
18 June 2025
Unfortunately, the hotel does not have a gym or fitness area available for guests. Are dogs allowed in the breakfast area of the hotel?
22 July 2024
Pets are not permitted in the breakfast or restaurant area of the hotel. Can parking be reserved in advance if a booking is made for a future stay?
5 August 2025
Parking spaces are allocated on a first-come, first-served basis and cannot be reserved in advance. The cost for parking is €18.15 per night.Next best alternative
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