Crystalbrook Bailey, Cairns – Luxury 5★ Hotel from 158$| HotelBest.net

75 photos

Crystalbrook Bailey Hotel Cairns Exterior photo The rooftop pool at the hotel

Crystalbrook Bailey Hotel Cairns Exterior photo The interior of the new building

Crystalbrook Bailey Hotel Cairns Exterior photo The lobby of the hotel

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Key details

About the Hotel

163 Abbott Street, Cairns, Australia, 4870

Close to the Cairns Aquarium

Great

8.8

9.1

/10

4.2

4.1

Rooms and Residences

Crystalbrook Bailey offers 255 luxury rooms and spacious one-, two-, and three-bedroom residences, all designed with a keen eye for detail. Each unit is equipped with rainforest showers, offering a refreshing experience after a day of exploration. This accommodation allows guests to enjoy the comforts of home while being in the heart of Cairns.

Dining Options

The hotel features three prominent dining establishments: CC's Bar and Grill, Pachamama, and Arte. CC's Bar and Grill serves an array of Australian dishes prepared with locally sourced ingredients, focusing prominently on high-quality steaks. At Pachamama, guests can enjoy a rooftop dining experience featuring Latin-inspired dishes and cocktails, alongside an inviting atmosphere.

Location

Centrally located, Crystalbrook Bailey is just a short walk from the Cairns Esplanade, the dining precinct, and attractions like Cairns Aquarium. This prime spot enables easy access to various outdoor activities and tourist sites in Tropical North Queensland. The hotel serves as a convenient base for exploring the area's natural beauty and cultural offerings.

Art and Culture

Crystalbrook Bailey celebrates artistic expression with dedicated art spaces throughout the hotel, showcasing different artists on each of its 12 floors. Regular art exhibitions, poetry recitals, and live performances engage guests with local culture. This commitment to art enhances the overall guest experience with unique visual and interactive elements.

Pet-Friendly Amenities

Crystalbrook Bailey accommodates pets in designated residences, allowing guests to bring their furry companions. Special packages include food and water bowls, along with a dog treat upon arrival. This amenity adds an extra layer of convenience for pet owners traveling with their dogs.

Highlights

Location: centrally located, just a short walk from the Cairns Esplanade

Dining: award-winning CC's Bar and Grill offers locally sourced steaks

Art: 12 floors showcasing local artists' work

Rooms: 255 luxury rooms with rainforest showers

Must-do experiences

Stroll through the Cairns Esplanade Markets every Saturday morning.
Enjoy a sunset dinner at Ochre Restaurant for local flavors.
Visit the Tjapukai Aboriginal Cultural Park for rich heritage.
Explore the lush Cairns Botanic Gardens for unique flora.
Take a day trip to the Great Barrier Reef for unforgettable snorkeling.

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Select your room type

Crystalbrook Bailey Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Urban Twin

2 persons

270 sq. feet

2 Single beds

Shower

Coffee machine

room details

Urban King

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Urban Queen

2 persons

270 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Urban Master

2 persons

325 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Crystalbrook Bailey Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Crystalbrook Bailey offers a delightful array of dining experiences, from modern Australian flavors to vibrant European and Mexican cuisines. Each venue invites travelers to indulge in authentic dishes, crafted with care and showcasing the best of local produce.

Crystalbrook Bailey Hotel Cairns Restaurant photo The interior of the restaurant

Crystalbrook Bailey Hotel Cairns Restaurant photo The bar at the hotel

Crystalbrook Bailey Hotel Cairns Restaurant photo Interior of the restaurant

CC's Bar & Grill

Modern Australian Steakhouse

Ambiance

Warm and earthy with a fine-dining feel

Key Offerings

An impressive selection of sophisticated entrées, including caviar, Australian oysters, and grilled Atherton red claw, alongside a cocktail bar featuring signature creations and a curated wine list.

Reservation

Recommended

Dinner only; hours vary.

Arte Wine Bar

European

Ambiance

Charming and intimate, perfect for relaxed gatherings

Key Offerings

An excellent selection of wines, paired with light snacks to enjoy in a cozy setting.

Reservation

Not needed

Hours vary.

Pachamama

Mexican

Ambiance

Vibrant and lively, offering a festive atmosphere

Key Offerings

Authentic Mexican dishes crafted with vibrant flavors, perfect for those seeking a taste of Latin America.

Reservation

Not needed

Hours vary.

Crystalbrook Bailey Hotel Location

163 Abbott Street, Cairns, Australia, 4870

Map view

163 Abbott Street, Cairns, Australia, 4870

City landmarks

Landmark

Cairns Night Markets

2900 ft

Market

Rusty's Markets

2900 ft

Landmark

Green Island

2900 ft

Gallery

Cairns Regional Gallery

2900 ft

Museum

The Cairns Museum

2900 ft

Zoo

Cairns ZOOM and Wildlife Dome

2900 ft

Aquarium

Cairns Aquarium

3200 ft

Library

Cairns City Library

2900 ft

Park

Muddy's Playground

4200 ft

Church

St Monica's Cathedral

3200 ft

Park

Munro Martin Parklands

3200 ft

Landmark

Michaelmas Cay

2900 ft

Landmark

Cairns Marlin Marina

2900 ft

Public Building

Cairns Regional Council

1.0 mi

Landmark

Josephine Falls

1.0 mi

Nearby

52-54 The Esplanade

Cairns Cenotaph

1400 ft

Gallery

Samurai Gallery Australia

800 ft

Gallery

Michael Seebeck Gallery

400 ft

The Esplanade

1876 Landing Party

1900 ft

Gallery

KickArts Contemporary Arts

800 ft

Gallery

Doongal Aboriginal Art Gallery Cairns

1300 ft

Shop 4

Underart Gallery

1400 ft

1/47 Shields St

Bones and Jones

1500 ft

58 Lake St Suite 3-4

Foot and Body Massage

1200 ft

Green Arrow Walk

3200 ft

Shopping Area

T Galleria by DFS

1500 ft

Shopping Area

Orchid Plaza

1200 ft

151 Abbott Street Corner of Aplin Street

Flying Foxes

2900 ft

Zoo

ZOO To You HQ Wildlife Discovery Centre

2900 ft

Mall

Coles Cairns Central

1700 ft

Restaurants

Villa Romana Trattoria

600 ft

Cnr Esplanade & Aplin St

La Pizza Trattoria

700 ft

93 Esplanade Street

Rendezvous-Du-Vietnam

400 ft

5 Aplin St

Pachamama by Crystalbrook

100 ft

163 Abbott St Level 3

Matsuri

600 ft

61-64 Abbott St

Explore Cairns

Explore the Best of Cairns

Cairns Night Markets

11 minutes' walk

A vibrant market featuring local crafts, food stalls, and souvenirs, buzzing with life every night.

Cairns Regional Gallery

11 minutes' walk

Showcases contemporary art from local and Australian artists, often hosting special exhibitions and events.

The Cairns Museum

11 minutes' walk

Offers insights into Cairns' history and culture with engaging displays and exhibits, perfect for history buffs.

Cairns ZOOM and Wildlife Dome

11 minutes' walk

An indoor wildlife park with zip-lining and interactive exhibits, great for thrill-seekers and families alike.

Scenic Beach Walks

12 minutes walking

Experience the stunning views along the Esplanade, ideal for relaxing or jogging by the waterfront.

Muddy's Playground

16 minutes walking

A fantastic splash park and playground, perfect for families with young kids looking for fun in the sun.

Pachamama by Crystalbrook

1 minute walking

Offers seasonal, locally sourced dishes in a chic atmosphere; ideal for both casual and fine dining experiences.

Rendezvous-Du-Vietnam

2 minutes walking

Authentic Vietnamese cuisine in a cozy setting; known for fresh pho and vegetarian options, reservations recommended.

La Pizza Trattoria

3 minutes walking

Charming Italian eatery famous for wood-fired pizzas and pasta, perfect for a relaxed meal after a day of exploring.

Cairns Marlin Marina

11 minutes walking

A lively hub with bars, dining, and live music, ideal for evening strolls and soaking in the tropical vibe.

Michael Seebeck Gallery

5 minutes walking

Features local art with a focus on Aboriginal culture, often hosting community events and exhibitions for all ages.

Getting around

City Centre

Cairns8 min · 2000 ft

Airports

Cairns (CNS)10 min · 3.9 mi

Train

Cairns Central Station9 min · 2300 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at AUD 12 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of AUD 38 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

245

Reviews and Ratings

Feedback about Crystalbrook Bailey Hotel from previous guests about their experience.

Review score

Based on 1574 verified reviews

8.6/10

Great

89%

Recommend

Cleanliness

9.3/10

Comfort

9.3/10

Facilities

9.0/10

Free Wi-Fi

9.3/10

Location

9.5/10

Staff

9.3/10

Value for money

8.6/10

trevor from australia

Family with children

family urban

3 nights in November 2025

Reviewed:February 17, 2026

9.0/10

super stay!

large accomodationtwo bathroomseasy accesswashing powder

I appreciated the large three bedroom accommodation. It included two bathrooms. access to the pool and gym was easy, i used both. good wifi was available. I had no issues connecting. a washer and dryer were in the unit along with washing powder. This was useful.

the lighting in the bathroom was not ideal for makeup application. i found it a little difficult.

Facilities

9/10

The pool area had comfortable loungers. It was a refreshing spot to relax. the gym featured treadmills and stationary bikes. I enjoyed my workout. the rooftop bar provided great views.

Service

9/10

reception staff stored my luggage after checkout, allowing me to shop. they were efficient and helpful. the staff at the rooftop bar were attentive and friendly.

Rooms

9/10

the family urban suite included nespresso capsules, tea bags, and milk upon arrival. two bathrooms were very convenient for our family. the room had good space.

0 Helpful

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Victor from United Kingdom

Couple

Urban King

3 nights in November 2025

Reviewed:December 23, 2025

7/10

great locationwide selectionsteep rampcoffee machine

The location was great. I could walk to restaurants easily. The room lighting was good. There was also a wide movie selection!!!

The parking garage has a very steep ramp. I needed to turn a corner at the top. It was nearly impossible to see any oncoming vehicle. The only electrical sockets within reach of the bed were for the coffee machine.

0 Helpful

Jim from United States

Couple

Urban King

4 nights in November 2025

Reviewed:December 05, 2025

7/10

Satisfactory stay

nice sized roomexcellent locationbad smelllimited places

the room was nice sized and well designed. the location is excellent. i liked that the hotel always has that fresh smell.

my room smelled really bad, and i was then moved to a disability room with limited places to put toiletries. the water from the shower made the bathroom floor wet.

0 Helpful

Harry from United Kingdom

Single

Urban King

3 nights in November 2025

Reviewed:November 27, 2025

6/10

clean roomkitchenette missingfew coffee pods

the hotel is clean and the room was serviced daily, what i expected.

their kitchenette gave very little. there wasn't salt, pepper, oil or any sauce pans available. i also noticed only enough coffee pods were provided for a day or two, wich is not enough.

0 Helpful

Tim from Australia

Single

Urban King

4 nights in June 2025

Reviewed:August 27, 2025

6/10

a decent place

friendly staffhelpful staffcentral locationone bedroom residencedamp smellair conditioningrainforest

The staff was friendly and helpful. The location was great and central to town. The one bedroom residence really was nice. I liked everything about the place.

the room smelt DAMP. This was explained as being near the rain forest. The air conditioning needed to be kept on constantly to help eliminate the smell, it never goes AWAY.

0 Helpful

Questions of the users

About Crystalbrook Bailey

Are there any rooms available with a balcony at Crystalbrook Bailey?

05 December 2024

Some rooms feature balconies, and these can be requested during booking, though availability may vary.

Can I confirm if a specific room includes a balcony?

10 November 2024

This particular room type does not come with a balcony.

Do the three-bedroom apartments provide a view of the New Year's Eve fireworks?

22 December 2024

The three-bedroom apartments have city views but do not guarantee a clear view of the fireworks. Some sea-view rooms at Riley may offer that view.

Is there parking available for guests at Crystalbrook Bailey?

15 January 2025

Parking options include valet and self-parking, both available for an additional fee.

Is breakfast part of my booking at the hotel?

10 February 2025

Breakfast is included in select packages.

What is the height limit for vehicles in the parking facility?

12 April 2024

The parking garage has a height restriction of 2.1 meters.

Are laundry facilities available in the rooms?

30 May 2025

Yes, the one, two, and three-bedroom residences are equipped with full laundry facilities.

Is the swimming pool heated?

25 January 2025

Yes, the pool is heated for guest comfort.

Can I request a sofa bed for an adult in the one-bedroom apartment?

19 March 2025

A sofa bed can be arranged for your room; please provide booking details for assistance.

How much does it cost to extend check-out time to 2 PM?

14 June 2024

Check with the reception the day before your desired extension to inquire about availability and fees.

What breakfast options are offered?

03 July 2024

A continental buffet includes hot items like scrambled eggs and bacon, along with a variety of pastries and fruit.

What is the security deposit for my stay?

07 August 2025

The security deposit is $2 per night, and full payment for the room is expected upon arrival.

What unique dining options are available at Crystalbrook Bailey?

17 September 2024

The hotel offers a variety of dining options, including CC's Bar and Grill, Pachamama for Latin-inspired cuisine, and Arte wine bar featuring sustainable wines.