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From101US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Near the beach
Great
8.1
8.6
/10
3.2
3.7
/5

Amenities

The Reef 28 Hotel & Spa offers an extensive range of amenities, including a rooftop infinity pool and a beach club with exclusive access to the beautiful Caribbean coast. Guests can enjoy the on-site Nurture Spa, specializing in wellness therapies, alongside a fitness center equipped with high-quality machines. The hotel also features multiple bars and lounges, providing ample opportunities for relaxation and socializing.

Rooms

The hotel boasts 120 guest rooms, each designed with an open concept and luxurious finishes. Select options include private plunge pools and spacious terraces with ocean views, enhancing the outdoor experience. Advanced room technology facilitates a tailored experience with smart controls for lighting and entertainment.

Location

Located in the heart of Playa del Carmen, the hotel is a short walk from the vibrant 5th Avenue shopping and dining district. Proximity to pristine beaches offers opportunities for sunbathing or engaging in water sports. Nearby attractions include the famous Xcaret Park and Tulum, both easily accessible from the hotel.

Wellness

The Nurture Spa at The Reef 28 provides a variety of wellness treatments, focusing on rejuvenation and relaxation. The facility includes hydrotherapy areas and a rooftop space for yoga sessions with ocean views. Guests can also participate in wellness workshops that enhance relaxation practices.

Dining

The hotel presents multiple dining options, featuring gourmet cuisine from around the world. Guests can savor meals at the on-site restaurant, which emphasizes fresh, local ingredients in each dish. An array of snack bars ensures quick bites are readily available throughout the day.

Highlights

Location: Heart of Playa del Carmen, short walk to 5th Avenue

Wellness: Nurture Spa with hydrotherapy areas

Dining: Multiple on-site restaurants with international cuisine

Rooms: 120 modern suites with private plunge pools

Must-do experiences

  • Savor cochinita pibil at El Fogón for an authentic Yucatecan meal.
  • Relax at the stunning Cenote Azul, just a short drive from the hotel.
  • Visit the Frida Kahlo Museum to explore her life and art in Playa.
  • Stroll through the vibrant Playa del Carmen Markets for local crafts.
  • Catch live music at La Reina for a taste of local nightlife and culture.
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Select your room type

The Reef 28 Hotel & Spa (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
1080 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
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Facilities

The Reef 28 Hotel & Spa (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

The Reef 28 Hotel & Spa offers an exciting blend of dining experiences that cater to diverse tastes. From the vibrant flavors of Mexican cuisine to the elegance of Asian dishes, guests can delight in unique culinary offerings. Enjoy meals against stunning backdrops, including a scenic rooftop lounge perfect for sunset views.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican
Ambiance
Modern, intimate setting
Key Offerings
Signature dishes crafted by internationally-renowned Chef de Cuisine, Margarita Carrillo, featuring mouthwatering traditional Mexican flavors. Explore vegetarian, vegan, and gluten-free options.
Reservation
Recommended
Lunch and Dinner: Daily from 12:30 PM to 10:30 PM

El Asiático

Asian
Ambiance
Modern, sophisticated environment
Key Offerings
A carefully curated menu showcasing Asian flavors with vegetarian, vegan, and gluten-free options available, perfect for an elegant dinner.
Reservation
Recommended
Dinner: Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM

Veintiocho

International buffet
Ambiance
Bright, welcoming atmosphere
Key Offerings
Start the day with a generous breakfast buffet, and enjoy a variety of international dishes throughout the day, including gluten-free and plant-based options.
Reservation
Not needed
Breakfast: Daily from 7:00 AM to 11:00 AM; Dinner: Daily from 6:00 PM to 10:30 PM; Cocktail hour available

Roof Top

Casual Dining
Ambiance
Stylish rooftop lounge with city views
Key Offerings
Enjoy light bites and refreshing cocktails beside a sparkling infinity pool while soaking in vibrant city views and upbeat music.
Reservation
Not needed
Lunch and Dinner: Daily from 11:00 AM to 10:30 PM

The Reef 28 Hotel & Spa (Adults Only) Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
1600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Beach
Mamita's Beach Club
1700 ft
Beach
Kool Beach Club
1000 ft
Gallery
La Galeria de Playa Art Gallery
300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
300 ft
Beach
Playacar
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Gallery
Tierra Huichol
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Beach
Playa Mamitas
1100 ft
Shopping Area
Plaza Las Americas
1200 ft
Restaurants
Ah Cacao Chocolate Cafe
500 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
400 ft
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
200 ft
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
100 ft
Avenida 1 Between Calle 26 and Calle 28
El Diez
400 ft
Quinta Avenida Cor. Calle 30
Las Helodias
300 ft
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
400 ft
Conzumel
Senor Frog's Playa del Carmen
900 ft
Calle Quinta Avenida Calle 22 Norte
La Choperia
300 ft
Avenida 5
Corazon
400 ft
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
400 ft
Calle Quinta Avenida S/N
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
11 minutes' walk
A vibrant pedestrian street filled with shops, cafes, and entertainment. Perfect for experiencing local culture and nightlife.
Aquarium Beach
Aquarium Beach
8 minutes' walk
A picturesque beach known for its clear waters and excellent swimming conditions. Ideal for sunbathing and relaxation.
3D Museum of Wonders
3D Museum of Wonders
13 minutes' walk
An interactive museum that features stunning 3D art installations. A unique experience for art enthusiasts and families.
Coco Bongo
Coco Bongo
10 minutes' walk
A famous nightlife venue known for its extravagant shows and vibrant atmosphere. Offers live entertainment and a fun crowd.
Cenote Excursions
10 minutes' drive
Guided tours to nearby cenotes for swimming and snorkeling. A relaxing getaway into nature with options for thrill-seekers.
Beach Yoga Sessions
9 minutes' walk
Morning sessions on the beach for relaxation and meditation. Perfect for unwinding and finding inner peace with ocean views.
Restaurante Cachito
Restaurante Cachito
1 minute' walk
A casual dining spot offering authentic Mexican cuisine. Known for its vibrant atmosphere and delicious tacos.
Rockas Jamaican Kitchen
Rockas Jamaican Kitchen
1 minute' walk
Serves Caribbean-inspired dishes in a relaxed setting. Highlights include jerk chicken and fresh seafood options.
Ah Cacao Chocolate Cafe
Ah Cacao Chocolate Cafe
2 minutes' walk
A cozy cafe specializing in chocolate-based drinks and desserts. A must-visit for chocolate lovers seeking a sweet treat.
Martina Beach Club
13 minutes' walk
A lively beach club featuring music, dining, and sun loungers. Great for those looking to enjoy beachside entertainment.
Gaston Charo Art Gallery
10 minutes' walk
An art gallery showcasing local artists. A place to appreciate art and culture in a tranquil environment.
Getting around
City Centre
Playa del Carmen10 min  ·  2700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)26 min  ·  1.3 mi
Cozumel International Airport (CZM)53 min  ·  21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive

Reviews and Ratings

Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Review score
Based on 946 verified reviews
8.3/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
8.1/10
Location
9.1/10
Paid Wi-Fi
6.2/10
Staff
8.4/10
Value for money
8.1/10
Guest reviews
based on 1066 reviews
8.1/10
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