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From259US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.6
/10
4.5
4.6
/5

Amenities

Iberostar Waves Tucán offers an all-inclusive experience with direct beach access. Guests can enjoy access to four swimming pools, a SPA Sensations offering massages in the jungle, and various on-site dining options. Water sports, such as kayaking and snorkeling, are available for all guests during their stay.

Rooms

Rooms include various layouts, from Premium Rooms with jungle views to Two-Bedroom Family Suites designed for larger groups. Each accommodation features private balconies and air purification systems in specific rooms for enhanced comfort. Junior Suite Ocean Front Beach Access allows guests to step directly onto the beach from their room.

Location

Positioned on one of the best beaches in the Riviera Maya, the hotel is only 2.5 kilometers from downtown Playa del Carmen. Guests can easily explore the ancient Mayan city of Tulum, located just under an hour away. Proximity to major theme parks adds excitement for families visiting the area.

Family-Friendly Features

The Star Camp program at Iberostar Waves Tucán provides engaging activities tailored for children aged 4 to 17. Facilities include Aqua Fun, featuring water slides and a dedicated kid's pool area. Evening entertainment includes magic shows and live performances appealing to guests of all ages.

Dining Options

The hotel boasts eight restaurants, including La Góndola for Italian cuisine and Bonsai for Asian specialties. Buffet dining is available for breakfast and dinner at Uxmal Mexican Restaurant, featuring local dishes. Guests can also enjoy lighter fare at the beachside and poolside snack bars.

Highlights

Location: Best beaches in the Riviera Maya

Family-Friendly Features: Star Camp for kids

Dining: Eight diverse restaurants available

Wellness: SPA Sensations with jungle massages

Activities: Water sports and evening entertainment

Rooms: Two-Bedroom Family accommodations

Must-do experiences

  • Savor tacos al pastor at El Fogon for a true local flavor.
  • Visit the Frida Kahlo Museum for an artistic glimpse of her life.
  • Explore the vibrant 5th Avenue boutiques for unique souvenirs.
  • Relax at Playa Paraiso for stunning views and crystal-clear waters.
  • Stop by the Local Market for fresh produce and authentic snacks.
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Select your room type

Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Accessible Room
2 persons
380 sq. feet 
2 King Size Beds
Shower
Balcony
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Pure Wellness
2 persons
380 sq. feet 
2 Double beds
Shower
Balcony
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Facilities

Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Iberostar Waves Tucan boasts an impressive selection of dining options that celebrate local flavors and entice guests with varied culinary styles. From vibrant buffets laden with Mexican specialties to serene a la carte experiences, each venue offers a warm atmosphere surrounded by lush nature and vibrant wildlife.
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a cozy and stylish interior, likely a wine tasting room or lounge. The space is bathed in natural light coming from large glass doors that offer a view of greenery and possibly an outdoor area. 

The room features a warm color palette
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a brightly lit restaurant interior. The ceiling is high and features a thatched roof supported by large, orange pillars. The walls are painted in a vibrant purple. 

Numerous tables are set for dining. Many have green and white checke
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a bright and airy restaurant with a casual, beachy vibe. The restaurant appears to be indoors but has large windows or openings that let in plenty of natural light and offer a view of lush greenery and possibly the ocean. 

The decor

Buffet Tulum

International buffet with Mexican influences
Ambiance
Family-friendly, open-air dining set amidst exotic plants, with the sounds of nature enhancing the experience.
Key Offerings
A diverse array of Mexican dishes, including a taco station and various regional specialties. Perfect for casual dining any time of day.
Reservation
no
Breakfast: 07:00 - 10:30, Lunch: 12:00 - 17:00 daily

Palapa Sur La Marimba

Steakhouse
Ambiance
Relaxed atmosphere under thatched roofs surrounded by vibrant flora and fauna.
Key Offerings
Premium cuts of meat paired with refreshing cocktails, making it an ideal spot for a hearty lunch or a delightful dinner.
Reservation
no
Lunch: 12:00 - 17:00, Dinner: 18:30 - 21:00 daily

Bonsai

Japanese
Ambiance
Sleek and modern setting focused on a delightful seasonal menu.
Key Offerings
A la carte dinner featuring classic Japanese dishes, presented with elegance and flair.
Reservation
yes
Dinner: 18:30 - 21:00 daily

Mare Nostrum

Mediterranean
Ambiance
Charming setting that evokes the relaxed coastal vibe of the Mediterranean.
Key Offerings
An exquisite dinner selection of Mediterranean delights, emphasizing fresh ingredients and vibrant flavors.
Reservation
yes
Dinner: 18:00 - 21:00 daily

Iberostar Waves Tucan Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10 minutes' drive
Eco-archaeological park featuring underground rivers, wildlife, and cultural performances. Ideal for a full day of fun.
Quinta Avenida
Quinta Avenida
10 minutes' drive
Lively pedestrian street known for shopping, dining, and vibrant nightlife. A must-visit for experiencing local culture.
Cenote Calavera
Cenote Calavera
30 minutes walking
Scenic cenote with unique swimming and diving spots. Great for a refreshing escape into nature's beauty.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes' walk
Shopping destination featuring local boutiques, restaurants, and a relaxed atmosphere for casual strolls.
Mahi Golf Course
10 minutes' walk
A premier golf course perfect for enthusiasts and beginners. Scenic views and well-kept greens enhance the game.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
Bicycle path ideal for leisurely rides or brisk walks through nature. Rentals are available nearby for convenience.
Yoga Classes at INTI Beach
15 minutes' drive
Relaxing beach yoga sessions with ocean views. Classes cater to all levels and are great for rejuvenation.
Xel-Ha Park
Xel-Ha Park
15 minutes' drive
Natural aquatic park offering snorkeling, zip-lining, and eco-tours. Perfect for thrill-seekers and nature lovers alike.
Les Crepes de Paris
Les Crepes de Paris
10 minutes' drive
Charming café serving a variety of sweet and savory crepes. Relaxed ambiance and perfect for casual dining.
Cenote Restaurant
5 minutes' drive
Known for authentic Mexican cuisine in a cozy setting. Vegetarian options available; reservations suggested.
El Fogón
10 minutes' drive
Casual eatery famous for its traditional tacos and homemade salsas. A local favorite for genuine flavors.
Alux Restaurant Bar
10 minutes' drive
Uniquely set in a cave, offering an enchanting atmosphere with gourmet Mexican dishes and extensive wine selection.
La Vaquita
10 minutes' drive
Vibrant nightlife venue with a party atmosphere, featuring DJ performances and dance floors. Popular with locals and visitors.
Cinepolis
10 minutes' drive
Modern cinema showing the latest films. Family-friendly options available. Perfect for a movie night outing.
Jazz at the Rooftop
10 minutes' drive
Live music venue with a rooftop view. Weekly jazz nights create a cozy, sophisticated atmosphere for all ages.
Coco Bongo
10 minutes' drive
Famous for extravagant shows combining music and performances. A lively spot perfect for a fun night out.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  2.0 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan

Reviews and Ratings

Feedback about Iberostar Waves Tucan from previous guests about their experience.
Review score
Based on 225 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
10.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
9.2/10
Staff
9.0/10
Value for money
8.2/10
Guest reviews
based on 301 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Waves Tucan
Are there rooms available with a king size bed at Iberostar Waves Tucán?
12 January 2024
The hotel has a mix of room configurations, with half featuring king size beds and the other half offering two double beds. However, specific bed types can't be guaranteed and are subject to availability.
What measures are in place for sustainable practices at the hotel?
15 February 2024
Iberostar Waves Tucán is committed to sustainability through the Wave of Change program, focusing on ocean conservation and responsible tourism practices to protect the environment.
Is Iberostar Waves Tucán suitable for families with children?
10 March 2024
Yes, the hotel offers family-friendly amenities such as the Star Camp activity program, magic shows, and various entertainment options tailored for children and adults alike.
What kind of services does the All-Inclusive package include?
22 April 2024
The All-Inclusive package features meals at multiple restaurants, bar service, non-motorized water sports, and daily entertainment activities, ensuring a delightful experience for all guests.
How far is Iberostar Waves Tucán from the center of Playa del Carmen?
5 May 2024
The hotel is located approximately 2.5 kilometers from the center of Playa del Carmen, making it convenient for guests to explore local attractions.
What time can guests check in and check out?
30 June 2024
Guests can check in from 15:00 on the day of arrival and must check out by 12:00 on the day of departure.
How does the hotel support ocean conservation efforts?
17 July 2024
The hotel promotes ocean conservation through responsible tourism initiatives, prioritizing sustainable practices that help preserve beach health and marine ecosystems.
Are there special discounts for IHG One Rewards members?
22 August 2024
Yes, Iberostar Waves Tucán provides exclusive benefits for IHG One Rewards members, enhancing the overall travel experience with additional offers and rewards.
Does the hotel have accessibility options for guests with reduced mobility?
10 September 2024
Yes, there are fully accessible rooms available, equipped with adaptations to ensure a comfortable stay for guests with reduced mobility.
What types of cuisine can guests expect at the hotel's restaurants?
21 October 2024
Guests can enjoy a variety of culinary options, including Italian, Japanese, Mediterranean, and Mexican cuisines, with both buffet and à la carte dining experiences.

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