Iberostar Waves Tucan, Playa del Carmen – Luxury 5★ Hotel from

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Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Close to Playacar Beach

Accommodations

Iberostar Waves Tucán offers a selection of rooms, including the Junior Suite Ocean Front Beach Access, which provides direct access to the beach and a private terrace with sea views. The Two-Bedroom Penthouse Suite Ocean Front features 212 m² of luxury, including a whirlpool bath and a kitchenette. The hotel also has Premium Rooms that promote sustainability with no single-use plastics and provide jungle views from private balconies.

Dining

Eight restaurants serve a variety of culinary options, including La Gondola for Italian dishes and Bonsai offering Japanese cuisine with sustainable seafood. Guests can enjoy beachfront meals at Uxmal Beach Grill, featuring local flavors and a selection of international dishes. The dining experience is all-inclusive, providing access to specialty restaurants for unlimited dinners.

Activities

The hotel includes four pools where families can relax or engage in water sports, including kayaking and snorkeling. The Star Camp program organizes activities for children aged 4 to 17, including games and workshops focused on environmental care. The hotel also offers a range of evening entertainment like magic shows and live music for all ages.

Wellness

SPA Sensations provides a range of treatments inspired by local wellness traditions, set in a serene jungle environment. Guests can choose from massages tailored to relax or invigorate, available both in the spa and outdoors. Daily wellness activities include yoga and meditation sessions, designed to connect guests with nature.

Location

Situated on one of the best beaches in the Riviera Maya, Iberostar Waves Tucán is 2.5 kilometers from downtown Playa del Carmen. Its location facilitates easy access to major attractions, including Tulum, just under an hour away. Guests can also enjoy adventures at nearby theme parks and the Caribbean's second-largest barrier reef.

Highlights

Location: 2.5 kilometers from downtown Playa del Carmen

Rooms: Two-Bedroom Penthouse Suite Ocean Front with whirlpool

Dining: Eight on-site restaurants with specialty options

Activities: Four pools and Star Camp for children

Wellness: SPA Sensations with jungle massages

Family-Friendly: Evening entertainment for all ages

Must-do experiences

Savor tacos al pastor at El Fogon for a true local flavor.
Visit the Frida Kahlo Museum for an artistic glimpse of her life.
Explore the vibrant 5th Avenue boutiques for unique souvenirs.
Relax at Playa Paraiso for stunning views and crystal-clear waters.
Stop by the Local Market for fresh produce and authentic snacks.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Pure Wellness

2 persons

35 m²

2 Double beds

Shower

Balcony

room details

Premium Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Premium Accessible Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Last Room Available

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 3.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 3.2 km

Cancun (CUN) 59.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Iberostar Waves Tucan boasts an impressive selection of dining options that celebrate local flavors and entice guests with varied culinary styles. From vibrant buffets laden with Mexican specialties to serene a la carte experiences, each venue offers a warm atmosphere surrounded by lush nature and vibrant wildlife.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican influences

Ambiance

Family-friendly, open-air dining set amidst exotic plants, with the sounds of nature enhancing the experience.

Key Offerings

A diverse array of Mexican dishes, including a taco station and various regional specialties. Perfect for casual dining any time of day.

Reservation

Breakfast: 07:00 - 10:30, Lunch: 12:00 - 17:00 daily

Palapa Sur La Marimba

Steakhouse

Ambiance

Relaxed atmosphere under thatched roofs surrounded by vibrant flora and fauna.

Key Offerings

Premium cuts of meat paired with refreshing cocktails, making it an ideal spot for a hearty lunch or a delightful dinner.

Reservation

Lunch: 12:00 - 17:00, Dinner: 18:30 - 21:00 daily

Bonsai

Japanese

Ambiance

Sleek and modern setting focused on a delightful seasonal menu.

Key Offerings

A la carte dinner featuring classic Japanese dishes, presented with elegance and flair.

Reservation

yes

Dinner: 18:30 - 21:00 daily

Mare Nostrum

Mediterranean

Ambiance

Charming setting that evokes the relaxed coastal vibe of the Mediterranean.

Key Offerings

An exquisite dinner selection of Mediterranean delights, emphasizing fresh ingredients and vibrant flavors.

Reservation

yes

Dinner: 18:00 - 21:00 daily

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

3.8 km

Landmark

Quinta Avenida

3.4 km

Landmark

Fun Fitness Globetrotters

680 m

Mall

Playacar Center Shopping Mall

800 m

Landmark

Cenote Calavera

2.5 km

Beach

Playacar Beach

3.9 km

Landmark

Mahi Golf Course

690 m

Park

Xel-Ha Park

1.4 km

Landmark

Hard Rock Campo de Golf

1.1 km

Landmark

Zona Arqueologica Playa del Carmen

2.3 km

Store

Centro Maya

3.0 km

Landmark

Alltournative

1.3 km

Golf Course

Campo de Golf Playacar

1.4 km

Mall

City Club

1.5 km

Mall

Starbucks

1.5 km

Landmark

Playa del Carmen Archeological Site

1.6 km

Landmark

Los Fundadores Park

2.8 km

Landmark

Disabled-friendly beach

2.8 km

Landmark

Maya ruins

1.6 km

Landmark

Cenote Carwash

2.3 km

Landmark

Bel Air Animal Park

2.3 km

Amusement Park

Xplor Park

3.4 km

Landmark

Casa Tzutuhil

2.6 km

Landmark

Ruinas Mayas

2.1 km

Landmark

Xaman Ha Ruins

2.3 km

Spa Centre

Casa de Aves

2.2 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.9 km

Landmark

Playacar Golf Club

2.9 km

Landmark

Xaman Ha Aviary

2.8 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

410 m

Restaurants

Les Crepes de Paris

2.6 km

Avenida Paseo Xaman-Ha 25 Playacar Center

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Questions of the users

About Iberostar Waves Tucan

Are there rooms available with a king size bed at Iberostar Waves Tucán?

12 January 2024

The hotel has a mix of room configurations, with half featuring king size beds and the other half offering two double beds. However, specific bed types can't be guaranteed and are subject to availability.

What measures are in place for sustainable practices at the hotel?

15 February 2024

Iberostar Waves Tucán is committed to sustainability through the Wave of Change program, focusing on ocean conservation and responsible tourism practices to protect the environment.

Is Iberostar Waves Tucán suitable for families with children?

10 March 2024

Yes, the hotel offers family-friendly amenities such as the Star Camp activity program, magic shows, and various entertainment options tailored for children and adults alike.

What kind of services does the All-Inclusive package include?

22 April 2024

The All-Inclusive package features meals at multiple restaurants, bar service, non-motorized water sports, and daily entertainment activities, ensuring a delightful experience for all guests.

How far is Iberostar Waves Tucán from the center of Playa del Carmen?

5 May 2024

The hotel is located approximately 2.5 kilometers from the center of Playa del Carmen, making it convenient for guests to explore local attractions.

What time can guests check in and check out?

30 June 2024

Guests can check in from 15:00 on the day of arrival and must check out by 12:00 on the day of departure.

How does the hotel support ocean conservation efforts?

17 July 2024

The hotel promotes ocean conservation through responsible tourism initiatives, prioritizing sustainable practices that help preserve beach health and marine ecosystems.

Are there special discounts for IHG One Rewards members?

22 August 2024

Yes, Iberostar Waves Tucán provides exclusive benefits for IHG One Rewards members, enhancing the overall travel experience with additional offers and rewards.

Does the hotel have accessibility options for guests with reduced mobility?

10 September 2024

Yes, there are fully accessible rooms available, equipped with adaptations to ensure a comfortable stay for guests with reduced mobility.

What types of cuisine can guests expect at the hotel's restaurants?

21 October 2024

Guests can enjoy a variety of culinary options, including Italian, Japanese, Mediterranean, and Mexican cuisines, with both buffet and à la carte dining experiences.