Is there a COVID testing option available for guests at the resort?
18 April 2024
COVID Antigen tests are available on-site at no cost, provided by certified independent laboratories to assist guests with compliance to travel regulations.
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The Royal Haciendas Resort & Spa, Playa del Carmen
195US$
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Key details
About the Hotel
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to the beach
Location
The Royal Haciendas Resort & Spa is situated in Playa del Carmen, just 30 minutes from Cancun Airport. This exclusive and panoramic resort places visitors within reach of key tourist attractions, such as Fifth Avenue, 11 minutes away by car, and Xcaret, 15 minutes away. Surrounded by
Rooms
The hotel offers a diverse range of accommodations, including
Dining
Guests can explore a variety of culinary options, including restaurants such as
Wellness
The Royal Haciendas features a full-service spa, offering a collection of wellness treatments including facials, massages, and body wraps. Fitness enthusiasts can maintain their routines in a fully equipped fitness center, complete with modern cardiovascular and weight equipment. Daily activities cater to all ages, from yoga sessions to water sports.
Family Activities
The hotel provides tailored amenities for families, including a
Highlights
Location: 30 minutes from Cancun Airport
Rooms: Deluxe Two-Bedroom Master Suite, 1,445 ft²
Dining: Variety of restaurants including Kinokó and La Palapa del Sol
Wellness: Full service spa offering facials and massages
Family Activities: New kids aqua park and Kids Club
Must-do experiences
- Visit the vibrant El Mercado for local crafts and street food.
- Take a day trip to Tulum to explore the iconic ruins by the sea.
- Savor authentic cochinita pibil at the local favorite, El Fogón.
- Discover the art at Frida Kahlo Museum, just a short walk away.
- Stroll through the tranquil Jardin del Arte for local art displays.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Run of the House
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite Beachfront
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe One-Bedroom Suite Beachfront
2 persons
97 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Aerobics
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Picnic area/ Tables
- Dinner
Children
- Cots
- Babysitting/Child services
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At The Royal Haciendas Resort & Spa, guests can savor a delightful selection of dining experiences that celebrate local and international flavors. From the warmth of traditional cuisines to vibrant culinary creations, each venue offers a unique atmosphere, perfect for any occasion, whether it's a family gathering or a romantic dinner under the stars.
Los Murales
Mediterranean, Mexican, International
Ambiance
Traditional
Key Offerings
Indulge in a variety of Mediterranean and Mexican dishes, featuring fresh seafood, fine steaks, and flambéed desserts, all prepared with a touch of artistry.
Reservation
Recommended
Dinner only, open from 5:00 PM to 10:00 PM daily.
Kinoko
Cantonese, Chinese, Japanese, Thai
Ambiance
Traditional
Key Offerings
Explore an array of Asian culinary delights with dishes like sushi and stir-fries, along with aromatic teas and signature cocktails, all set in a cozy atmosphere.
Reservation
Recommended
Dinner only, open from 5:30 PM to 10:00 PM daily.
La Palapa del Sol
Mexican, International
Ambiance
Family friendly, Traditional
Key Offerings
Gather for breakfast, lunch, or dinner at this welcoming venue offering a mix of traditional Mexican favorites and international dishes, perfect for families looking to share moments together.
Reservation
Not required
Open for breakfast, lunch, and dinner from 7:00 AM to 10:00 PM daily.
Location
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
4.5
km
Beach
Point Esmeralda
1.7
km
Beach
Grand Coral Beach Club
840 m
Landmark
Church of Guadalupe
2.4
km
Golf Course
Grand Coral Golf Riviera Maya
930 m
Beach
Xcalacoco
1.2
km
Landmark
Playa
2.7
km
Gallery
Galeria Luis Sottil
2.1
km
Beach
Punta Esmeralda Beach
1.7
km
Landmark
Playa Publica 88
2.1
km
Landmark
Go Natural Explorers
1.9
km
Gallery
Amate Gallery
2.1
km
Landmark
Martina Beach Club
3.1
km
Landmark
Punta Bete
2.5
km
Landmark
Kingdom Hall of Jehovah's Witnesses
2.5
km
Landmark
Xavage Park by Xcaret
2.8
km
Landmark
La 5ta Hacienda
3.2
km
Gallery
Tierra Huichol
3.3
km
Landmark
Punta Venado Bike Park
2.9
km
Landmark
28 de Julio Square
2.7
km
Landmark
Cenote Misterio Maya
3.0
km
Landmark
Xca-Ha Park
2.8
km
Landmark
The Union
3.2
km
Beach
Shangri-la's Beach
3.2
km
Landmark
Dive Sites
3.1
km
Beach
Mamita's Beach Club
3.6
km
Landmark
Shangri-la Caribe Beach Village Resort
3.3
km
Landmark
Punta Venado
3.9
km
Beach
Kool Beach Club
3.7
km
Landmark
tree of 18m diameter
3.3
km
Nearby
Beach
Grand Coral Beach Club
840 m
Golf Course
Grand Coral Golf Riviera Maya
930 m
Restaurants
Tributo Restaurant & Bar
2.8
km
Calle Quinta Avenida 10
El Pez Guevon
2.7
km
Av. 10 / 8y 10 Centro
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Questions of the users
About The Royal Haciendas Resort & Spa
Can you tell me if there's a shuttle service from the Cancun airport to the resort if I book an all-inclusive package?
22 May 2024
Transportation is not included in any reservation and incurs additional costs. It's recommended to reserve and pay for transportation at least 48 hours before your arrival.
What types of views can I expect from the accommodations?
10 June 2024
Accommodations offer two types of views: ocean view, which overlooks the ocean, pool, and property, and beachfront, which provides a direct, unobstructed view of the sea.
For my family of five, can my one-year-old share the bed with us, or would we need a different room arrangement?
15 July 2024
The booking should include the total number of guests to ensure the right room category is selected for accommodating everyone comfortably.
Is the beach cleaned regularly despite some concerns about seaweed?
19 August 2024
Beach cleanings are conducted regularly to maintain a pleasant environment for guests.
Are guide dogs allowed at the resort for guests with disabilities?
25 September 2024
Only guide dogs are permitted to stay at the resort.
Can you confirm that the resort is located right on the beach?
11 October 2024
Yes, the Royal Haciendas is a beachfront property, allowing easy access to the beach.
Are alcoholic beverages included as part of the all-inclusive plan?
30 November 2024
Yes, alcoholic drinks are included in the all-inclusive beverage offerings.
What happens if a guest tests positive for COVID-19 while staying at the resort?
02 December 2024
In the event of a positive COVID test, accommodations and meals for the affected guest will be covered for up to 14 days, dependent on availability and certain restrictions.
Can you provide information on the resort's spa services? Are they included in the all-inclusive package?
05 January 2025
Spa services are not included in the all-inclusive package; only meals and beverages are covered.
Are there any nearby attractions worth visiting during my stay?
12 February 2025
The resort is conveniently located near popular attractions like the Fifth Avenue, Xcaret, and is just a 30-minute drive from Cancun Airport, perfect for exploring the Riviera Maya.