What are the operating hours for the pool during the summer season?
20 April 2024
The pool will be open from 15 June until 15 September, exclusively for hotel guests, operating from 12:00 to 19:00. 111 photos
Hotel Puerta America, Madrid
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Key details
About the Hotel
Avenida America 41, Madrid, 28028,
- Close to the entertainment district
Great
8.4
8.4
3.8
4.2
4-star city-center hotel in Madrid with quick access to major attractions
Location
Hotel Puerta America offers convenient accessibility, located just 20 minutes from
Rooms
The hotel features a selection of
Dining
Guests can experience
Business Facilities
The hotel is equipped with
Wellness and Leisure
Hotel Puerta America includes
Highlights
Location: 20 minutes from Adolfo Suárez Madrid-Barajas Airport
Rooms: commented-room types with expansive views of Madrid's skyline
Dining: local cuisine in on-site restaurants
Business: meeting and event spaces for corporate needs
Wellness: equipment for maintaining physical fitness
Must-do experiences
- Savor tapas at Mercado de San Miguel for a delightful food experience.
- Visit the stunning Reina Sofia Museum to see Picasso's Guernica.
- Stroll through Retiro Park and enjoy a peaceful boat ride.
- Discover the hidden charm of Malasaña's vintage shops and cafes.
- Indulge in churros with chocolate at San Ginés for a sweet treat.
Select your room type
Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Room2 persons25 sq. feet1 Double bedAir conditioningHeatingroom details
- Space Club by Zaha Hadid2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
- Junior Suite Executive Lounge Access2 persons45 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
Show more
Dining Onsite
Hotel Puerta America offers a delightful array of dining experiences, showcasing the vibrant flavors of Spanish and Mediterranean cuisines. With settings that range from modern dining spaces to enchanting terraces, guests can indulge in a variety of meals tailored to diverse dietary preferences.
Hotel Puerta America Location
Avenida America 41, Madrid, 28028,
Explore Madrid
Local Highlights Near Hotel Puerta America
Santiago Bernabeu Stadium
25 minutes' walk
Home of Real Madrid, this iconic stadium offers guided tours showcasing its history and impressive architecture.
Plaza de Toros de Las Ventas
30 minutes' walk
A historic bullring known for its unique architecture; catch a match or explore the museum onsite.
Museo Sorolla
30 minutes' walk
This museum dedicated to Joaquín Sorolla exhibits his stunning works in a beautiful, tiled-roof house.
Prado National Museum
10 minutes' drive
One of the world's premier art galleries, featuring masterpieces by Velázquez, Goya, and more.
Biking in Berlin Park
20 minutes' walk
Biking along trails in Berlin Park is ideal for outdoor enthusiasts, with bike rentals available at the park.
Relaxing at Gorongoro Play Park
26 minutes' walk
A green space perfect for families, featuring playgrounds, gardens, and picnic areas-a relaxing retreat.
Karrara Terrasse
1 minute walking
Offering Mediterranean fare, Karrara Terrasse features a cozy atmosphere and delicious seasonal dishes.
El Almacen
3 minutes' walk
A casual spot with Spanish cuisine, known for its tapas and vibrant ambiance. Reservations recommended.
Restaurante el Molino Viejo
3 minutes' walk
Traditional Andalusian dishes in a charming setting. Ideal for trying local specialties.
Live Music at Café Central
10 minutes' drive
Known for its lively jazz scene. Offers weekly performances in an inviting atmosphere for music lovers.
Teatro Español
15 minutes' drive
Historic theater showcasing variety performances. A fabulous venue for drama, opera, and comedy enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Feedback about Hotel Puerta America from previous guests about their experience.
Guest reviewsbased on 2370 reviews
Rowan from Ireland
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: February 10, 2026
9/10
Distinctive Design with Attentive Service
unique design friendly staff
I appreciated the unique design of each floor.. Every floor presented a new aesthetic. The reception and restaurant staff were friendly. I also found the interior design beautiful.
0 Helpful
Elijah from United States
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: January 18, 2026
8.8/10
Fantastic architectural stay
spacious room comfy bed amazing bathtub
The room was spacious. I slept very well on the comfy bed! The bathtub was amazing and quite large. I also liked the lovely view of the surrounding area.
The design sacrificed some comfort. All lights switched off or on with one switch, this was not convenient at all!
Service
9/10
Reception provided friendly assistance. Staff members were very cute. They addressed our needs quickly. This support.
Dining
9/10
I enjoyed the breakfast. The hotel restaurant provided rich and varied choices, a good way to start the day. The coffee machines worked well.
Location
8/10
The location was convenient for our plans. It was easy to get to restaurants and cafés nearby. The hotel location suited our needs well.
Facilities
9/10
I saw that electronics controlled everything in the room, air conditioning, lighting, blinds. This added a modern convenience! The hotel has various amenities and a great concept for each floor.
0 Helpful
|
David from United Kingdom
Business traveller
Space Club by Zaha Hadid
3 nights in November 2025
|
Reviewed: January 18, 2026
6/10
mixed feelings about this quirky stay
impractical design dim lighting
The room design prioritized form over function. I stayed in the space club by zaha hadid and found it surprisingly impractical. there were few flat surfaces, so my belongings kept sliding off, and the lighting was too dim. also, the shower felt more like a waterboarding experience given the low, angled walls! i kept bumping my head in that all-white room. It wasn't the relaxing experience i'd hoped for.
0 Helpful
Sawyer from United States
Business traveller
Deluxe Room
3 nights in November 2025
|
Reviewed: December 07, 2025
6/10
underwhelming stay
missing mirror no coffee
The hotel's design is unique, with each floor showcasing a different architect. It's interesting to see that variety.
I was disappointed with the room. The lack of a full-length mirror was inconvenient. also, i was surprised to find there was no coffee or tea available in the room.
0 Helpful
Show more reviews
Questions of the users
About Hotel Puerta America
Is there a shuttle service available for airport transfers?
22 May 2024
There is no complimentary shuttle service. However, private transfers can be arranged for a fee starting at 35 euros, subject to availability. Can I inquire about special rates for government employees?
15 June 2024
To explore special rates available for government personnel, please contact the hotel directly for assistance. How much is parking per day at the hotel?
10 July 2024
The cost for parking is 26 euros per night, including VAT. What is the check-in process for late arrivals?
30 August 2024
Check-in is available 24 hours a day, making it convenient for late arrivals. Is the surrounding area safe for evening walks to nearby attractions?
5 September 2024
The neighborhood is considered very safe, providing a comfortable environment for evening strolls. Can I request specific features, like a bathtub, for my room?
15 October 2024
Deluxe rooms on floors 2 to 11 are available, and while specific features are subject to availability, preferences can be noted upon arrival. Are there restrictions on smoking in the rooms?
25 November 2024
All rooms adhere to a strict non-smoking policy and are equipped with anti-fire systems. Windows can open only 45 degrees for ventilation. Is there an option for late check-out if I have an early flight?
12 December 2024
Late check-out requests can be made upon arrival, depending on the hotel's occupancy on that day. Are there any loyalty programs available for frequent guests?
18 January 2025
Yes, the Silken Rewards loyalty program offers various benefits for guests, ensuring a smoother experience during stays.Next best alternative
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