What are the operating hours for the pool during the summer season?
20 April 2024
The pool will be open from 15 June until 15 September, exclusively for hotel guests, operating from 12:00 to 19:00.
75 photos
Hotel Puerta America, Madrid
175US$
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up to 10% cheaper
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Key details
About the Hotel
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
- Close to the entertainment district
Great
8.4
8.4
3.7
4.1
Location
Hotel Puerta America offers convenient accessibility, located just 20 minutes from
Rooms
The hotel features a selection of
Dining
Guests can experience
Business Facilities
The hotel is equipped with
Wellness and Leisure
Hotel Puerta America includes
Highlights
Location: 20 minutes from Adolfo Suárez Madrid-Barajas Airport
Rooms: commented-room types with expansive views of Madrid's skyline
Dining: local cuisine in on-site restaurants
Business: meeting and event spaces for corporate needs
Wellness: equipment for maintaining physical fitness
Must-do experiences
- Savor tapas at Mercado de San Miguel for a delightful food experience.
- Visit the stunning Reina Sofia Museum to see Picasso's Guernica.
- Stroll through Retiro Park and enjoy a peaceful boat ride.
- Discover the hidden charm of Malasaña's vintage shops and cafes.
- Indulge in churros with chocolate at San Ginés for a sweet treat.
View all
Select your room type
Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
270 sq. feet
1 Double bed
Heating
Air conditioning
room details
Space Club by Zaha Hadid
2 persons
270 sq. feet
1 Double bed
Heating
Bathtub
room details
Junior Suite Executive Lounge Access
2 persons
485 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Executive Suite Executive Lounge Access
2 persons
650 sq. feet
1 Double bed
Heating
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
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Dining Onsite
Hotel Puerta America offers a delightful array of dining experiences, showcasing the vibrant flavors of Spanish and Mediterranean cuisines. With settings that range from modern dining spaces to enchanting terraces, guests can indulge in a variety of meals tailored to diverse dietary preferences.
The Observatory
Spanish
Ambiance
Modern, Romantic
Key Offerings
Features one of the largest vertical gardens in Europe and an exquisite selection of seafood. The spectacular marble bar and expansive glass windows create an inviting atmosphere perfect for cocktail hour.
Reservation
Recommended
Thursday to Saturday, 20:30 - 23:30
Karrara Terrasse
Spanish
Ambiance
Family friendly, Modern
Key Offerings
Offers a welcoming environment for lunch and dinner, with a menu that caters to vegetarians, vegans, and those with gluten-free or dairy-free needs. Enjoy the lively atmosphere with views of the beautiful terrace.
Reservation
Not needed
Daily, 13:00 - 23:00
Lobby & Bistró
Mediterranean, Spanish
Ambiance
Family friendly, Modern
Key Offerings
A perfect spot for high tea, lunch, or dinner. Offers a casual setting with a mix of Mediterranean and Spanish dishes, accommodating various dietary preferences. Ideal for connecting with family and friends.
Reservation
Not needed
Lunch, Dinner, High tea, Cocktail hour
Hotel Puerta America Location
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
Map view
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
City landmarks
Football Stadium
Santiago Bernabeu Stadium
1.3
mi
Landmark
Calle Ponzano tapas
1.5
mi
Landmark
Plaza de Toros de Las Ventas
1.4
mi
Park
El Retiro Park
1.9
mi
Landmark
Parque del Retiro
1.9
mi
Museum
Prado National Museum
2.2
mi
Museum
Museo Sorolla
1.5
mi
Park
Berlin Park
1.0
mi
Museum
Museo Nacional Thyssen-Bornemisza
2.1
mi
Museum
Museo Lazaro Galdiano
1.0
mi
Public Building
Cybele Palace
1.9
mi
Square
Plaza Mayor
2.6
mi
Museum
Plaza de Cibeles
1.9
mi
Museum
Museo Nacional de Ciencias Naturales
1.5
mi
Museum
National Archaeological Museum
1.5
mi
Casino
Gran Via
2.3
mi
Square
Puerta del Sol
2.4
mi
Landmark
Museo Taurino de Madrid
1.2
mi
Palace
Royal Palace of Madrid
2.8
mi
Park
Parque del Oeste
3800 ft
Square
Plaza del Marques de Salamanca
1.2
mi
Landmark
Torrespana
1.4
mi
Square
Plaza de Colon
1.5
mi
Landmark
Edificio AGF
3700 ft
Landmark
Estatua a Jose Cubero "Yiyo"
3900 ft
Landmark
Palacio de Cristal
2.0
mi
Landmark
Community of Madrid Sports Centre
1.6
mi
Landmark
Barrio de Salamanca
1.2
mi
Gallery
Fundacion Juan March
1.7
mi
Nearby
Numero Numero 2 Esquina Con Avenida de America Numero 37 Calle Corazon de Maria
Torres Blancas
500 ft
Restaurants
Karrara Terrasse
200 ft
Avenida de America 41
El rincon dela Rodriguez
400 ft
Calle Corazon de Maria No 6
El Almacen
700 ft
Calle Corazon de Maria 43
Vila Brasil
1300 ft
1 Calle Puenteareas
Restaurante el Molino Viejo
700 ft
Calle Corazon de Maria 32
El Reblochon
1200 ft
Calle Clara del Rey 24
Lai Fusion Food
1400 ft
Clara del Rey
Explore Madrid
Local Highlights Near Hotel Puerta America
Santiago Bernabeu Stadium
25 minutes' walk
Home of Real Madrid, this iconic stadium offers guided tours showcasing its history and impressive architecture.
Plaza de Toros de Las Ventas
30 minutes' walk
A historic bullring known for its unique architecture; catch a match or explore the museum onsite.
Museo Sorolla
30 minutes' walk
This museum dedicated to Joaquín Sorolla exhibits his stunning works in a beautiful, tiled-roof house.
Prado National Museum
10 minutes' drive
One of the world's premier art galleries, featuring masterpieces by Velázquez, Goya, and more.
Karrara Terrasse
1 minute walking
Offering Mediterranean fare, Karrara Terrasse features a cozy atmosphere and delicious seasonal dishes.
El Almacen
3 minutes' walk
A casual spot with Spanish cuisine, known for its tapas and vibrant ambiance. Reservations recommended.
Restaurante el Molino Viejo
3 minutes' walk
Traditional Andalusian dishes in a charming setting. Ideal for trying local specialties.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 26 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Feedback about Hotel Puerta America from previous guests about their experience.
Guest reviewsbased on 2314 reviews
Rowan from Ireland
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:February 10, 2026
9/10
Distinctive Design with Attentive Service
unique designfriendly staff
I appreciated the unique design of each floor.. Every floor presented a new aesthetic. The reception and restaurant staff were friendly. I also found the interior design beautiful.
0 Helpful
Elijah from United States
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed:January 18, 2026
8.8/10
Fantastic architectural stay
spacious roomcomfy bedamazing bathtubinconvenient light
The room was spacious. I slept very well on the comfy bed! The bathtub was amazing and quite large. I also liked the lovely view of the surrounding area.
The design sacrificed some comfort. All lights switched off or on with one switch, this was not convenient at all!
Service
9/10
Reception provided friendly assistance. Staff members were very cute. They addressed our needs quickly. This support.
Dining
9/10
I enjoyed the breakfast. The hotel restaurant provided rich and varied choices, a good way to start the day. The coffee machines worked well.
Location
8/10
The location was convenient for our plans. It was easy to get to restaurants and cafés nearby. The hotel location suited our needs well.
Facilities
9/10
I saw that electronics controlled everything in the room, air conditioning, lighting, blinds. This added a modern convenience! The hotel has various amenities and a great concept for each floor.
0 Helpful
|
David from United Kingdom
Business traveller
Space Club by Zaha Hadid
3 nights in November 2025
|
Reviewed:January 18, 2026
6/10
mixed feelings about this quirky stay
impractical designdim lighting
The room design prioritized form over function. I stayed in the space club by zaha hadid and found it surprisingly impractical. there were few flat surfaces, so my belongings kept sliding off, and the lighting was too dim. also, the shower felt more like a waterboarding experience given the low, angled walls! i kept bumping my head in that all-white room. It wasn't the relaxing experience i'd hoped for.
0 Helpful
Sawyer from United States
Business traveller
Deluxe Room
3 nights in November 2025
|
Reviewed:December 07, 2025
6/10
underwhelming stay
unique designmissing mirrorno coffee
The hotel's design is unique, with each floor showcasing a different architect. It's interesting to see that variety.
I was disappointed with the room. The lack of a full-length mirror was inconvenient. also, i was surprised to find there was no coffee or tea available in the room.
0 Helpful
Questions of the users
About Hotel Puerta America
Is there a shuttle service available for airport transfers?
22 May 2024
There is no complimentary shuttle service. However, private transfers can be arranged for a fee starting at 35 euros, subject to availability.
Can I inquire about special rates for government employees?
15 June 2024
To explore special rates available for government personnel, please contact the hotel directly for assistance.
How much is parking per day at the hotel?
10 July 2024
The cost for parking is 26 euros per night, including VAT.
What is the check-in process for late arrivals?
30 August 2024
Check-in is available 24 hours a day, making it convenient for late arrivals.
Is the surrounding area safe for evening walks to nearby attractions?
5 September 2024
The neighborhood is considered very safe, providing a comfortable environment for evening strolls.
Can I request specific features, like a bathtub, for my room?
15 October 2024
Deluxe rooms on floors 2 to 11 are available, and while specific features are subject to availability, preferences can be noted upon arrival.
Are there restrictions on smoking in the rooms?
25 November 2024
All rooms adhere to a strict non-smoking policy and are equipped with anti-fire systems. Windows can open only 45 degrees for ventilation.
Is there an option for late check-out if I have an early flight?
12 December 2024
Late check-out requests can be made upon arrival, depending on the hotel's occupancy on that day.
Are there any loyalty programs available for frequent guests?
18 January 2025
Yes, the Silken Rewards loyalty program offers various benefits for guests, ensuring a smoother experience during stays.Next best alternative
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