The hotel offers a spacious 2,200 square meters of event space, capable of accommodating up to 1,000 guests. There are six distinct dining venues, providing options from local Hangzhou cuisine to international flavors. The hotel also hosts a fully equipped business center with modern technology and support services.
Rooms
Shangri-La Hangzhou features 401 rooms and suites, many with breathtaking views of West Lake and the surrounding mountains. Each room is furnished with contemporary decor and advanced technology for media and functionality. The luxurious suites also include exclusive access to the Horizon Club Lounge with added benefits.
Location
Situated along the banks of the famous West Lake, the hotel provides direct access to local attractions such as the Lingyin Temple and the picturesque Longjing Tea Fields. It is a short drive from Hangzhou's central business district and just 30 minutes from Hangzhou Xiaoshan International Airport. This prime location offers guests the opportunity to explore local culture and natural beauty.
Wellness
A fully equipped health club features a gym and a variety of fitness classes available to guests. The hotel also boasts an indoor swimming pool with scenic lake views, perfect for relaxation or exercise. The CHI, The Spa offers signature treatments inspired by traditional Chinese wellness practices.
Dining
The hotel showcases six unique dining venues, including the renowned Shang Palace, serving authentic Cantonese cuisine. Café Liang offers all-day dining with a panoramic view, embracing the flavors of both international and local dishes. For guests seeking a refined experience, The Horizon Club Lounge provides complimentary refreshments in a lounge setting.
Highlights
Location: banks of the famous West Lake
Rooms: 401 rooms and suites with stunning views
Dining: Shang Palace serving Cantonese cuisine
Wellness: CHI, The Spa with traditional treatments
Must-do experiences
Take a serene boat ride on West Lake at sunset for stunning views.
Try the local dish Dongpo Pork at Lou Wai Lou restaurant.
Visit the China National Silk Museum to learn about silk history.
Stroll through the tranquil Huagang Park for natural beauty.
Explore Lingyin Temple, one of China's largest and oldest temples.
Select your room type
Shangri-La Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Hill view King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Lakeside King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Horizon Hillview King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
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Check-in/ Check-out
Facilities
Shangri-La Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Nice
6.9/10Review score
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Garden area
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
Experience a delightful blend of traditional and modern dining at Shangri-La Hangzhou, where guests can savor authentic American and Asian flavors, as well as intriguing African and Chinese vegetarian offerings. The warm and inviting settings cater to families, couples, and all who seek a taste of local culture amidst stunning surroundings.
咖啡苑
American, Asian
Ambiance
Family friendly, Traditional, Modern, Romantic
Key Offerings
Enjoy a variety of delicious dishes complemented by a selection of refreshing drinks in a sun-soaked terrace setting. Perfect for casual gatherings or family meals any time of day.
Reservation
not needed
Breakfast, Lunch, Dinner, High tea
香宫
African, Chinese (Vegetarian)
Ambiance
Family friendly, Traditional, Modern, Romantic
Key Offerings
Indulge in a selection of vegetarian dishes that creatively blend African spices with Chinese culinary techniques, served in an elegant yet comfortable atmosphere, ideal for lunchtime relaxation or dinner with loved ones.
Reservation
recommended
Lunch, Dinner
Shangri-La Hangzhou Location
78 Beishan Road, Hangzhou, 310007,
Explore Hangzhou
Local Highlights Around Shangri-La Hangzhou
Top Attractions
Activities
Dining
Entertainment
Yue Fei Mausoleum
4 minutes walking
Yue Fei Mausoleum honors the legendary Song dynasty general Yue Fei, featuring serene gardens and historical sculptures.
Gu Shan
4 minutes walking
Gu Shan offers stunning panoramic views of West Lake, lush hiking trails, and peaceful areas for relaxation.
Zhejiang Provincial Museum
5 minutes walking
Showcasing rich history and art of Zhejiang Province, this museum features unique exhibitions and guided tours on weekends.
Hangzhou China Science Museum of Printing
5 minutes walking
This interactive museum highlights the art of Chinese printing techniques, featuring engaging exhibits for all ages.
Hiking at Gu Shan
4 minutes walking
Hiking trails at Gu Shan provide scenic views and natural beauty, ideal for outdoor enthusiasts and nature lovers.
Spa Treatments
0 minutes walking
On-site spa offers relaxing massages and wellness therapies, perfect for unwinding after a busy day.
Cycling around West Lake
6 minutes drive
Rent bikes nearby for a leisurely ride around West Lake, with stunning views and picturesque landscapes.
Starbucks
3 minutes walking
Familiar coffee haven featuring a variety of brews, pastries, and light snacks in a cozy setting.
Costa Coffee
8 minutes walking
Casual café offering a selection of international coffees, light meals, and a relaxing atmosphere.
Orioles Singing in the Willows
25 minutes walking
Traditional Chinese restaurant known for local Hangzhou dishes such as Dongpo Pork and West Lake Fish.
Hangzhou Grand Theatre
10 minutes drive
Modern venue featuring live performances, including concerts and theatrical shows, suitable for all ages.
West Lake Impressions Show
6 minutes drive
A spectacular outdoor performance that showcases local culture through music and dance, held on the lake.
Getting around
City Centre
Hangzhou 35 min · 1.8 mi
Airports
Hangzhou Xiaoshan International (HGH) 50 min · 20.7 mi
Train
Hangzhou chengzhan railway station 7 min · 2.8 mi
Underground
Wulinmen 32 min · 1.6 mi
Longxiangqiao 32 min · 1.6 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CNY 184 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
192
Reviews and Ratings
Feedback about Shangri-La Hangzhou from previous guests about their experience.
Review score
Based on 87 verified reviews
8.0 /10
Great
79 %
Recommend
Breakfast
7.5/10
Cleanliness
7.9/10
Comfort
8.1/10
Facilities
6.9/10
Location
9.3/10
Paid Wi-Fi
7.5/10
Staff
8.7/10
Value for money
7.3/10
Guest reviews
based on 951 reviews
4/5
based on 121 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.