Shangri-La Hangzhou Exterior photoShangri-La Hangzhou Exterior photoShangri-La Hangzhou Interior photo

Shangri-La Hangzhou, Hangzhou

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Check rooms and rates
From$96 /night
Check-in
15Sept
Check-out
16Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

78 Beishan Road, Hangzhou, 310007
-
Next to the West Lake
Very good
7.6
9.0
/10
3.6
4.2
/5

5-star luxury riverside escape in Hangzhou

Amenities

The hotel offers a spacious 2,200 square meters of event space, capable of accommodating up to 1,000 guests. There are six distinct dining venues, providing options from local Hangzhou cuisine to international flavors. The hotel also hosts a fully equipped business center with modern technology and support services.

Rooms

Shangri-La Hangzhou features 401 rooms and suites, many with breathtaking views of West Lake and the surrounding mountains. Each room is furnished with contemporary decor and advanced technology for media and functionality. The luxurious suites also include exclusive access to the Horizon Club Lounge with added benefits.

Location

Situated along the banks of the famous West Lake, the hotel provides direct access to local attractions such as the Lingyin Temple and the picturesque Longjing Tea Fields. It is a short drive from Hangzhou's central business district and just 30 minutes from Hangzhou Xiaoshan International Airport. This prime location offers guests the opportunity to explore local culture and natural beauty.

Wellness

A fully equipped health club features a gym and a variety of fitness classes available to guests. The hotel also boasts an indoor swimming pool with scenic lake views, perfect for relaxation or exercise. The CHI, The Spa offers signature treatments inspired by traditional Chinese wellness practices.

Dining

The hotel showcases six unique dining venues, including the renowned Shang Palace, serving authentic Cantonese cuisine. Café Liang offers all-day dining with a panoramic view, embracing the flavors of both international and local dishes. For guests seeking a refined experience, The Horizon Club Lounge provides complimentary refreshments in a lounge setting.

Highlights

Location: banks of the famous West Lake

Rooms: 401 rooms and suites with stunning views

Dining: Shang Palace serving Cantonese cuisine

Wellness: CHI, The Spa with traditional treatments

Must-do experiences

  • Take a serene boat ride on West Lake at sunset for stunning views.
  • Try the local dish Dongpo Pork at Lou Wai Lou restaurant.
  • Visit the China National Silk Museum to learn about silk history.
  • Stroll through the tranquil Huagang Park for natural beauty.
  • Explore Lingyin Temple, one of China's largest and oldest temples.

Select your room type

Shangri-La Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Hill view King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Lakeside King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Horizon Hillview King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Shangri-La Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Nice
6.9/10Review score

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Private parking is possible on site for free.

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Experience a delightful blend of traditional and modern dining at Shangri-La Hangzhou, where guests can savor authentic American and Asian flavors, as well as intriguing African and Chinese vegetarian offerings. The warm and inviting settings cater to families, couples, and all who seek a taste of local culture amidst stunning surroundings.
  • 咖啡苑

    American, Asian
    Ambiance
    Family friendly, Traditional, Modern, Romantic
    Key Offerings
    Enjoy a variety of delicious dishes complemented by a selection of refreshing drinks in a sun-soaked terrace setting. Perfect for casual gatherings or family meals any time of day.
    Reservation
    not needed
    Breakfast, Lunch, Dinner, High tea
  • 香宫

    African, Chinese (Vegetarian)
    Ambiance
    Family friendly, Traditional, Modern, Romantic
    Key Offerings
    Indulge in a selection of vegetarian dishes that creatively blend African spices with Chinese culinary techniques, served in an elegant yet comfortable atmosphere, ideal for lunchtime relaxation or dinner with loved ones.
    Reservation
    recommended
    Lunch, Dinner

Shangri-La Hangzhou Location

78 Beishan Road, Hangzhou, 310007
Explore Hangzhou
Local Highlights Around Shangri-La Hangzhou
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Yue Fei Mausoleum
Yue Fei Mausoleum
4 minutes walking
Yue Fei Mausoleum honors the legendary Song dynasty general Yue Fei, featuring serene gardens and historical sculptures.
Gu Shan
Gu Shan
4 minutes walking
Gu Shan offers stunning panoramic views of West Lake, lush hiking trails, and peaceful areas for relaxation.
Zhejiang Provincial Museum
5 minutes walking
Showcasing rich history and art of Zhejiang Province, this museum features unique exhibitions and guided tours on weekends.
Hangzhou China Science Museum of Printing
Hangzhou China Science Museum of Printing
5 minutes walking
This interactive museum highlights the art of Chinese printing techniques, featuring engaging exhibits for all ages.
Hiking at Gu Shan
4 minutes walking
Hiking trails at Gu Shan provide scenic views and natural beauty, ideal for outdoor enthusiasts and nature lovers.
Spa Treatments
0 minutes walking
On-site spa offers relaxing massages and wellness therapies, perfect for unwinding after a busy day.
Cycling around West Lake
6 minutes drive
Rent bikes nearby for a leisurely ride around West Lake, with stunning views and picturesque landscapes.
Starbucks
3 minutes walking
Familiar coffee haven featuring a variety of brews, pastries, and light snacks in a cozy setting.
Costa Coffee
8 minutes walking
Casual café offering a selection of international coffees, light meals, and a relaxing atmosphere.
Orioles Singing in the Willows
Orioles Singing in the Willows
25 minutes walking
Traditional Chinese restaurant known for local Hangzhou dishes such as Dongpo Pork and West Lake Fish.
Hangzhou Grand Theatre
10 minutes drive
Modern venue featuring live performances, including concerts and theatrical shows, suitable for all ages.
West Lake Impressions Show
6 minutes drive
A spectacular outdoor performance that showcases local culture through music and dance, held on the lake.
Getting around
  • City Centre
    Hangzhou 35 min  ·  1.8 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 50 min  ·  20.7 mi
  • Train
    Hangzhou chengzhan railway station 7 min  ·  2.8 mi
  • Underground
    Wulinmen 32 min  ·  1.6 mi
    Longxiangqiao 32 min  ·  1.6 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CNY 184.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
6
Number of rooms:
192

Reviews and Ratings

Feedback about Shangri-La Hangzhou from previous guests about their experience.
Review score
Based on 98 verified reviews
8.0 /10
Great
80 %
Recommend
Breakfast
7.5/10
Cleanliness
7.9/10
Comfort
8.1/10
Facilities
6.9/10
Location
9.4/10
Paid Wi-Fi
7.5/10
Staff
8.6/10
Value for money
7.3/10
Guest reviews
based on 951 reviews
4/5
based on 116 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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