Kigali Serena Hotel | Luxury Spa Retreat * From $227

Name: Kigali Serena Hotel, Kigali
Address: Kn3 Ave, Kigali, Kigali Province
Price range: US$227+
Rating: 8.6

75 photos

Kigali Serena Hotel Exterior photo The photo shows a luxurious resort scene with a large, inviting swimming pool as the central focus. The pool is a vibrant turquoise blue and appears to be quite expansive, stretching towards the foreground.

Flanking the pool on one side is a tiered

Kigali Serena Hotel Exterior photo The photo shows a hotel room with a warm and inviting atmosphere. The main focus is a large bed with an orange and white patterned bedspread, featuring a white runner. A cushioned bench is at the foot of the bed, with a magazine or booklet placed on

Kigali Serena Hotel Exterior photo The photo shows a hotel lobby with a grand, traditional wooden reception desk as the focal point. The desk is made of rich, warm-toned wood and features intricate carvings and drawers.

Behind the reception desk, there is a decorative wooden panel w

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Key details

About the Hotel

Kn3 Ave, Kigali

Near Virunga National Park

Great

8.6

8.8

/10

4.3

4.7

5-star urban retreat in Kigali

Location

Kigali Serena Hotel is situated on an enchanting boulevard in central Kigali, just five minutes from the Central Business District. The hotel is secure and conveniently located only ten kilometers from Kigali International Airport. This prime position provides guests access to the bustling city while ensuring a peaceful environment.

Rooms

The hotel offers 148 sophisticated rooms and suites, including the expansive Presidential Suite, which encompasses 300 square meters of living space. Accommodations showcase Rwandan heritage and provide comfort for corporate and leisure travelers alike. Each room is equipped with complimentary high-speed Internet, minibars, and elegant furnishings.

Dining

Dining options include Sokoni Restaurant and Milima Restaurant, both known for their world-class menus featuring local and international cuisine. Sokoni offers all-day café-style service and hosts a popular Friday African Buffet with live music. Milima highlights an extensive breakfast buffet and exquisite dinner selections served in a light-filled atrium overlooking tropical gardens.

Wellness

The Maisha Mind Body & Spirit Spa provides a range of wellness treatments inspired by ancient therapies, including Mayan hot stone massages. The spa incorporates locally sourced ingredients for customized treatments to nourish the body and mind. Additionally, guests can relax around the 18-meter landscaped pool set amid tropical gardens.

Business

Kigali Serena Hotel features a state-of-the-art conference center with multiple venues, including an 800-seat ballroom and a 500-seat auditorium. The hotel supports corporate functions with modern audiovisual equipment and experienced staff. Options for event planning and team-building activities enhance the hotel's offerings.

Highlights

Location: Five-minute walk from the Central Business District

Rooms: 300-square-meter Presidential Suite

Dining: Authentic Rwandese delicacies to global cuisine

Wellness: Maisha Mind Body & Spirit Spa with holistic treatments

Business: Multiple venues for corporate functions

Family-Friendly: Children's meals and babysitting services

Must-do experiences

Indulge in Rwandan brochettes at Heaven Restaurant for lunch.
Visit the Kigali Genocide Memorial for a poignant history lesson.
Explore Kimironko Market for vibrant local crafts and fresh produce.
Take a guided tour of the Nyamata Church, rich in history.
Join a traditional dance performance at the Company of Arts Rwanda.

Select your room type

Kigali Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Junior Suite
2 persons
40 sq. feet
1 Double bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Kigali Serena Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Kigali Serena Hotel, dining is a culture that celebrates the rich flavors of Africa and beyond. Immerse in diverse cuisines at the inviting venues, where each meal transforms into a memorable experience in warm, welcoming surroundings.

Kigali Serena Hotel Restaurant photo The photo shows a large, well-lit conference room set up for a meeting or event. The room is rectangular with beige walls and a patterned yellow and brown carpet.

There are multiple round tables draped with white tablecloths, each surrounded by bla

Kigali Serena Hotel Restaurant photo The photo shows the grand lobby of a hotel. The lobby is spacious and multi-level, with multiple floors visible through open walkways and balconies. The architectural style appears modern and luxurious, with a mix of light beige and warm brown tones.

Kigali Serena Hotel Restaurant photo The photo shows a beautifully lit indoor and outdoor space, likely a hotel lobby or restaurant, in the evening. The interior features warm lighting, wooden accents, and comfortable seating arranged around tables. Large glass windows allow a view into

The Milima Restaurant

African, American, Indian

Ambiance

Traditional and inviting, decorated with local art.

Key Offerings

Enjoy a variety of meal options including kosher, gluten-free, and dairy-free dishes, perfect for breakfast, brunch, lunch, or dinner.

Reservation

Recommended for dinner.

06:30 - 22:00 daily

Sokoni Cafe and Bar

International

Ambiance

Family-friendly vibe with a cozy and casual setting, ideal for relaxed gatherings.

Key Offerings

Offers a diverse menu accommodating vegan, gluten-free, and dairy-free diets, serving from late morning until late evening.

Reservation

Not necessary; walk-ins welcome.

10:00 - 23:00 daily

Kigali Serena Hotel Location

Kn3 Ave, Kigali

Explore Kigali

Nearby Attractions and Activities

Kigali Genocide Memorial

30 minutes' walk

A somber site honoring the victims of the 1994 genocide, featuring exhibitions and serene gardens for reflection.

Kigali City Tower

19 minutes' walk

The tallest building in Kigali, offering panoramic city views, shops, and a restaurant on the top floor.

Sainte-Famille Church

15 minutes' walk

A historical Catholic church known for its stunning stained glass and calm atmosphere, perfect for a short visit.

Kandt House Natural History Museum

25 minutes' walk

Rwanda's first museum, showcasing natural history and cultural artifacts, with guided tours available.

Hiking at Mt. Kigali

25 minutes' walk

A thrilling hike offering breathtaking views of Kigali and surrounding landscapes. Guided tours available.

Wellness Spa Experience

3 minutes' walk

Relaxing spa services and wellness treatments available nearby, perfect for a soothing escape after your adventures.

Visit Kigali Cultural Village

11 minutes' walk

Experience vibrant arts and crafts, connecting with local artists and the culture. Five-minute taxi ride options available.

Soko Restaurant

3 minutes' walk

Catering local cuisine in a chic setting, known for its fish and grill specials. Reservations recommended.

La Sierra

4 minutes' walk

A casual eatery serving a mix of local flavors and international dishes; try their house salad.

Cucina Restaurant

4 minutes' walk

Offering Italian specialties in a refined atmosphere, recognized for its wood-fired pizzas. Gluten-free options available.

Kigali Cultural Center

10 minutes' drive

A hub for local performances and exhibitions, renowned for its vibrant art scene and community events.

Live Music at The Office

15 minutes' drive

Energetic venue featuring local bands and DJs; known for its lively vibe and weekly open mics.

Getting around

City Centre
Kigali 9 min · 2300 ft
Airports
Kigali International (KGL) 21 min · 8.4 mi
Goma (GOM) 241 min · 99.8 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel Kigali Serena provides visitors with a free full breakfast.

Pets

Pets are not allowed.

Languages

Swahili

Year renovated:

2007

Number of floors:

Number of rooms:

117

Reviews and Ratings

Feedback about Kigali Serena Hotel from previous guests about their experience.

Review score

Based on 277 verified reviews

8.7 /10

Great

87 %

Recommend

Cleanliness

9.1/10

Comfort

9.1/10

Facilities

8.8/10

Free WiFi

8.3/10

Location

9.1/10

Staff

9.0/10

Value for money

8.4/10

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Questions of the users

About Kigali Serena Hotel

Is it possible to receive a discount on a long-term stay at the hotel?

5 February 2025

Kindly reach out to the hotel directly for inquiries regarding discounts on extended stays.

What are the options for swimming access for non-guests?

10 January 2025

Access for non-guests is available at a fee of $40.00 for adults, which includes the gym, sauna, Jacuzzi, and swimming pool. For children, the fee is $20.00 for swimming only.

Can you confirm if a triple occupancy is possible in a room?

15 March 2025

The Superior room type is designed to accommodate up to three guests with three single beds.

How near is the hotel to Kigali's central business district?

22 April 2025

Kigali Serena Hotel is conveniently located just a five-minute walk from the Central Business District.

What types of cuisines can visitors expect at the hotel's restaurants?

1 May 2025

The hotel's restaurants offer a delightful culinary experience featuring a blend of authentic Rwandan flavors alongside a variety of international dishes.

What facilities are available for business travelers?

18 June 2025

The hotel features a state-of-the-art conference center with flexible meeting rooms, audiovisual support, and business services tailored for corporate needs.

Are there family-friendly accommodations available?

3 July 2025

Yes, family-friendly room options include interconnecting rooms, additional bedding, and amenities tailored to children's needs.

What spa services does the hotel offer?

12 August 2025

The Maisha Mind Body & Spirit Spa provides a range of holistic treatments, including massages and beauty services, tailored to ensure a relaxing experience.

Is the hotel suitable for hosting events and weddings?

27 September 2025

Kigali Serena Hotel offers a variety of elegant venues and expert planning services, making it perfect for weddings and large corporate events.

What transportation options are available for getting to the hotel?

14 October 2025

Transportation options include an airport shuttle service, taxi, and limousine service, ensuring easy access to and from the hotel.