Hard Rock Hotel Riviera Maya (Adults Only), Puerto Aventuras – Luxury 5★ Hotel from 392$| HotelBest.net

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Key details

About the Hotel

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Near the beach

Great

8.2

7.8

/10

3.7

3.8

All-Inclusive Experience

Hard Rock Hotel Riviera Maya is an all-inclusive luxury resort that offers unlimited food and beverage options, including five specialty restaurants featuring global cuisine from Mexico, Asia, and Italy. Guests have access to a variety of entertainment options including live shows and a vibrant nightlife at Club Heaven, an exclusive venue for adults. With around-the-clock room service and various activities, the hotel ensures guests can completely enjoy their stay without extra costs.

Accommodations

The hotel features 1,264 rooms and suites, including luxurious swim-up accommodations and Rock Suites offering stunning ocean views. Many rooms provide amenities such as hydro spa tubs, private balconies, and mini bars fully stocked with drinks. Personal assistants can also be arranged for the higher-tiered suites to enhance guest convenience and service.

Dynamic Dining

Dining at Hard Rock Hotel Riviera Maya becomes an international culinary tour, showcased through five specialty restaurants and a self-serve restaurant called Faro Gastro Market. Guests can savor Thai-inspired dishes at WAI and authentic Mexican cuisine at UMO, utilizing the freshest local ingredients. The availability of a variety of bars, including the swim-up bar at the Eden Pool, enhances the dining experience.

Rejuvenating Wellness

Rock Spa(R) offers an extensive range of holistic spa rituals designed to refresh body and mind, specializing in treatments inspired by ancient Mayan traditions. Guests can also enjoy yoga sessions that combine tranquility with energizing music through the Rock Om(R) program. There are multiple pools including a tropical oasis and a private beach area for relaxation and recreational activities.

Entertainment and Activities

The hotel provides a wide range of activities and entertainment options, including the exclusive Music Lab program where guests can engage in music creation. Guests can explore water sports like kayaking and snorkeling in pristine waters right at the resort. Every evening at Club Heaven, guests can enjoy live DJ performances and socialize in a lively atmosphere.

Highlights

Location: Private white sand beach and exclusive saltwater snorkeling areas

Rooms: 1,264 luxurious rooms including Rock Suites

Dining: Five specialty restaurants showcasing global cuisine

Wellness: Rock Spa(R) offering Mayan-inspired treatments

Entertainment: Nightly live shows and exclusive access to Club Heaven

Must-do experiences

Discover local flavors at La Vaca Azul for fresh ceviche.
Visit the Tulum ruins at sunrise for a breathtaking view.
Explore Xpu-Ha Beach for soft sands and fewer crowds.
Taste authentic tacos al pastor at El Fogón in Playa del Carmen.
Enjoy a night out with live music at Hard Rock's own venue.

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Select your room type

Hard Rock Hotel Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heaven Deluxe Gold King room

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Rock Royalty Level Deluxe Platinum Two Double Beds

2 persons

485 sq. feet

2 Double beds

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

485 sq. feet

2 Double beds

Shower

Coffee machine

room details

Heaven Deluxe King Room

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Hard Rock Hotel Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Snorkelling
Canoeing
Tennis court
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Karaoke
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Hard Rock Hotel Riviera Maya (Adults Only) presents a delightful array of dining options that celebrate global flavors while embracing local inspirations. From vibrant Mexican dishes to exquisite sushi and Brazilian barbeque, guests are invited to indulge their palates in inviting settings that are perfect for any occasion, be it a romantic dinner under the stars or a casual family meal.

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a cozy and inviting cafe or dining area. The space has a warm, earthy color palette with dark wooden beams overhead, adorned with lush green foliage and vines, creating a natural and slightly rustic ambiance.

Several small, round ta

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a stylish and modern bar area. The bar itself is long and sleek, with a dark countertop and a metallic base. It's illuminated by a vibrant red neon strip running along the ceiling above, creating a lively atmosphere.

Several high sto

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a spacious and modern bar area, likely within a hotel or entertainment venue. The overall color scheme is warm and inviting, with neutral tones like beige, brown, and grey accented by pops of red.

The walls are a major feature, cover

Restaurante #1

International

Ambiance

Key Offerings

A diverse selection of international dishes crafted with care, perfect for any meal.

Reservation

Hours vary.

Frida

Mexican

Ambiance

Family-friendly, Traditional

Key Offerings

Experience traditional Mexican flavors, featuring dishes such as enchiladas and tacos, perfect for family dinners.

Reservation

Recommended

Dinner

ZEN

Japanese, Sushi, Thai

Ambiance

Family-friendly

Key Offerings

Enjoy a variety of sushi and Thai specialties, with vegetarian, vegan, and gluten-free options available.

Reservation

Recommended

Dinner

Ipanema

Brazilian

Ambiance

Family-friendly

Key Offerings

Delight in a selection of Brazilian barbecue dishes, perfect for a hearty family dinner.

Reservation

Recommended

Dinner

Caffeto

American

Ambiance

Family-friendly

Key Offerings

Savor breakfast, brunch, and lunch options that cater to all dietary preferences including vegetarian, vegan, and gluten-free.

Reservation

Breakfast, Brunch, Lunch

Hard Rock Hotel Riviera Maya (Adults Only) Location

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Map view

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

City landmarks

Landmark

CEDAM Museum

2600 ft

Landmark

TAO Wellness Center

1.0 mi

Marina

Marina Puerto Aventuras Office

1.2 mi

Ruin

Adoratorio

1.5 mi

Landmark

Blu Riviera Maya

4300 ft

Landmark

Puerto Aventuras Beach Marina and Golf Resort

4500 ft

Zoo

Dolphin Discovery Riviera Maya

1.2 mi

Museum

Underwater Museum C.e.d.a.m

4700 ft

Landmark

Eco-Park Santuario De Los Guerreros

1.2 mi

Landmark

Cenote Media Luna

1.4 mi

Beach

Caleta Chac-hal-al

1.5 mi

Beach

Paamul beach

1.9 mi

Landmark

Dolphinaris Barcelo

2.2 mi

Landmark

Cenote Chac-Mool

2.1 mi

Lake

Cenote Azul

2.7 mi

Landmark

Cenote, Garden of Eden

2.5 mi

Landmark

Cenote Cristalino

2.5 mi

Nature reserve

Kantun Chi

2.6 mi

Landmark

Cenote snorkeling

3.0 mi

Landmark

Blue Cenote

2.7 mi

Landmark

Jardin Del Eden Cenote

3.0 mi

Landmark

Chikin Ha

2.9 mi

Landmark

Cenote Ponderosa

2.9 mi

Landmark

Cenote Eden

2.9 mi

Nearby

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

100 ft

Restaurants

Santi&peccatori

1700 ft

Centro Comercial Marina Local e-1a Calle Bahia Xcacel

Explore Puerto Aventuras

Local Highlights

CEDAM Museum

15 minutes walking

Cultural insight into local history and art within a unique display. Offers guided tours for an enriched experience.

Dolphin Discovery Riviera Maya

25 minutes walking

Interactive experience with dolphins in their natural habitat. Family-friendly, with options for swimming sessions.

Cenote Media Luna

30 minutes walking

Natural swimming hole surrounded by beautiful lush scenery. Great for relaxation and photo opportunities.

Puerto Aventuras Beach Marina and Golf Resort

20 minutes walking

A scenic marina featuring dining, shopping, and golf. An ideal spot for a leisurely day by the water.

Snorkeling at Fatima Bay

25 minutes walking

Thrilling underwater adventure with vibrant marine life. Rentals available; guided tours are highly recommended.

Yoga Sessions at TAO Wellness Center

20 minutes walking

Relaxing yoga classes in a serene environment. Classes suitable for all levels with expert instructors.

Kayaking at Dolphin Discovery

25 minutes walking

Exciting kayak tours through local lagoons. Rentals available for both solo travelers and groups.

Santi&peccatori

10 minutes walking

Charming eatery with authentic Italian cuisine. Features fresh pasta and seafood; reservations recommended.

Mamma Mia

20 minutes driving

Vibrant atmosphere offering a range of Mexican dishes. Known for its tacos and vibrant decor, gluten-free options available.

The Italian Job

15 minutes driving

A casual spot serving wood-fired pizzas and house-made pasta. Reservations advised for busy evenings.

Cenote Karaoke Bar

15 minutes driving

Fun karaoke nights with a lively atmosphere. Suitable for all ages, featuring a great selection of songs.

Live Music at Café del Mar

20 minutes driving

Chill evening vibe with local bands playing regularly. Perfect for a laid-back night out with friends.

Puerto Aventuras Night Market

20 minutes driving

Family-friendly market featuring local crafts and street food. Experience local culture on weekend evenings.

Getting around

City Centre

Puerto Aventuras22 min · 1.1 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)32 min · 12.9 mi

Cozumel International Airport (CZM)58 min · 24.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

At the hotel Hard Rock Riviera Maya (Adults Only) guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of rooms:

1137

Former name

Aventura Cove Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Riviera Maya (Adults Only) from previous guests about their experience.

Review score

Based on 2171 verified reviews

8.3/10

Great

76%

Recommend

Breakfast

8.1/10

Cleanliness

8.0/10

Comfort

8.0/10

Facilities

7.9/10

Free Wi-Fi

9.5/10

Location

8.1/10

Staff

8.1/10

Value for money

7.4/10

based on 15231 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hard Rock Hotel Riviera Maya (Adults Only)

What is the travel time from Cancun International Airport to the hotel, and is this airport the best option for guests arriving from the United States?

5 November 2024

The estimated travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya is approximately 65 minutes, though this may vary due to traffic conditions.

Are there living rooms available in any of the hotel room categories?

10 January 2025

The specific room category in question does not include a living room. For detailed descriptions of all room types, it's advisable to check the official Hard Rock website.

Is golfing part of the all-inclusive package at the resort?

15 December 2024

Golfing is available at an additional cost; however, guests booking the Limitless All-Inclusive promotion are only responsible for a 25% service fee of the final price.

What are the guidelines regarding pets at the hotel?

25 October 2024

The pet policy allows a maximum of two pets per room, specifically dogs and cats, with a fee of $150 USD per pet for the duration of the stay. Stays exceeding seven nights incur a weekly charge per pet, and each pet should weigh under 18 kilograms.

Is it possible for two adults and two children to stay in a king bed room?

2 December 2024

The hotel policy states that a king-size room accommodates a maximum of two adults. Therefore, a different room configuration would be necessary for four guests.

Are all meals included in the room rate, and what is the policy on drinks?

12 January 2025

All meals, including breakfast, lunch, and dinner, are indeed included. However, extras such as spa treatments, optional tours, and certain retail items are not covered under the all-inclusive plan.

What arrangements can be made for airport shuttle services?

6 November 2024

The property does not provide a complimentary airport shuttle service. If a shuttle is included with your Booking.com reservation, please follow up through their customer service directly.

Is there assistance available for guests with disabilities, such as wheelchair rentals?

8 February 2025

Yes, the hotel is designed with accessibility in mind, featuring ramps and elevators throughout the property. Wheelchairs are available for rent from an external supplier.

Can guests enjoy water sports or activities right from the resort's beach?

22 November 2024

The hotel boasts a private beach with a natural cove, providing safe access for kayaking and snorkeling. All beach access points are exclusive to hotel guests.

How does the all-inclusive plan work, and are there any restrictions?

14 December 2024

The all-inclusive plan grants access to a variety of dining experiences, drinks, and entertainment without additional charges. However, services such as spa treatments and excursions carry extra costs.