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From392US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710
-
Near the beach
Great
8.2
7.8
/10
3.7
3.8
/5

All-Inclusive Experience

Hard Rock Hotel Riviera Maya is an all-inclusive luxury resort that offers unlimited food and beverage options, including five specialty restaurants featuring global cuisine from Mexico, Asia, and Italy. Guests have access to a variety of entertainment options including live shows and a vibrant nightlife at Club Heaven, an exclusive venue for adults. With around-the-clock room service and various activities, the hotel ensures guests can completely enjoy their stay without extra costs.

Accommodations

The hotel features 1,264 rooms and suites, including luxurious swim-up accommodations and Rock Suites offering stunning ocean views. Many rooms provide amenities such as hydro spa tubs, private balconies, and mini bars fully stocked with drinks. Personal assistants can also be arranged for the higher-tiered suites to enhance guest convenience and service.

Dynamic Dining

Dining at Hard Rock Hotel Riviera Maya becomes an international culinary tour, showcased through five specialty restaurants and a self-serve restaurant called Faro Gastro Market. Guests can savor Thai-inspired dishes at WAI and authentic Mexican cuisine at UMO, utilizing the freshest local ingredients. The availability of a variety of bars, including the swim-up bar at the Eden Pool, enhances the dining experience.

Rejuvenating Wellness

Rock Spa(R) offers an extensive range of holistic spa rituals designed to refresh body and mind, specializing in treatments inspired by ancient Mayan traditions. Guests can also enjoy yoga sessions that combine tranquility with energizing music through the Rock Om(R) program. There are multiple pools including a tropical oasis and a private beach area for relaxation and recreational activities.

Entertainment and Activities

The hotel provides a wide range of activities and entertainment options, including the exclusive Music Lab program where guests can engage in music creation. Guests can explore water sports like kayaking and snorkeling in pristine waters right at the resort. Every evening at Club Heaven, guests can enjoy live DJ performances and socialize in a lively atmosphere.

Highlights

Location: Private white sand beach and exclusive saltwater snorkeling areas

Rooms: 1,264 luxurious rooms including Rock Suites

Dining: Five specialty restaurants showcasing global cuisine

Wellness: Rock Spa(R) offering Mayan-inspired treatments

Entertainment: Nightly live shows and exclusive access to Club Heaven

Must-do experiences

  • Discover local flavors at La Vaca Azul for fresh ceviche.
  • Visit the Tulum ruins at sunrise for a breathtaking view.
  • Explore Xpu-Ha Beach for soft sands and fewer crowds.
  • Taste authentic tacos al pastor at El Fogón in Playa del Carmen.
  • Enjoy a night out with live music at Hard Rock's own venue.
View all

Select your room type

Hard Rock Hotel Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Heaven Deluxe Gold King room
2 persons
485 sq. feet 
1 King-size bed
Shower
Coffee machine
Rock Royalty Level Deluxe Platinum Two Double Beds
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Double Room
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Heaven Deluxe King Room
2 persons
485 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hard Rock Hotel Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Canoeing
  • Tennis court
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Hard Rock Hotel Riviera Maya (Adults Only) presents a delightful array of dining options that celebrate global flavors while embracing local inspirations. From vibrant Mexican dishes to exquisite sushi and Brazilian barbeque, guests are invited to indulge their palates in inviting settings that are perfect for any occasion, be it a romantic dinner under the stars or a casual family meal.
Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a cozy and inviting cafe or dining area. The space has a warm, earthy color palette with dark wooden beams overhead, adorned with lush green foliage and vines, creating a natural and slightly rustic ambiance. 

Several small, round ta
Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a stylish and modern bar area. The bar itself is long and sleek, with a dark countertop and a metallic base. It's illuminated by a vibrant red neon strip running along the ceiling above, creating a lively atmosphere.

Several high sto
Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a spacious and modern bar area, likely within a hotel or entertainment venue. The overall color scheme is warm and inviting, with neutral tones like beige, brown, and grey accented by pops of red.

The walls are a major feature, cover

Restaurante #1

International
Ambiance
Key Offerings
A diverse selection of international dishes crafted with care, perfect for any meal.
Reservation
No
Hours vary.

Frida

Mexican
Ambiance
Family-friendly, Traditional
Key Offerings
Experience traditional Mexican flavors, featuring dishes such as enchiladas and tacos, perfect for family dinners.
Reservation
Recommended
Dinner

ZEN

Japanese, Sushi, Thai
Ambiance
Family-friendly
Key Offerings
Enjoy a variety of sushi and Thai specialties, with vegetarian, vegan, and gluten-free options available.
Reservation
Recommended
Dinner

Ipanema

Brazilian
Ambiance
Family-friendly
Key Offerings
Delight in a selection of Brazilian barbecue dishes, perfect for a hearty family dinner.
Reservation
Recommended
Dinner

Caffeto

American
Ambiance
Family-friendly
Key Offerings
Savor breakfast, brunch, and lunch options that cater to all dietary preferences including vegetarian, vegan, and gluten-free.
Reservation
No
Breakfast, Brunch, Lunch

Hard Rock Hotel Riviera Maya (Adults Only) Location

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710
Map view
Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710
Nearby
Federal Highway Cancun _ Chetumal Km 272
Dolphinaris Riviera Maya Park
100 ft
Restaurants
Santi&peccatori
1700 ft
Centro Comercial Marina Local e-1a Calle Bahia Xcacel
Explore Puerto Aventuras
Local Highlights
Top Attractions
Activities
Dining
Entertainment
CEDAM Museum
15 minutes walking
Cultural insight into local history and art within a unique display. Offers guided tours for an enriched experience.
Dolphin Discovery Riviera Maya
25 minutes walking
Interactive experience with dolphins in their natural habitat. Family-friendly, with options for swimming sessions.
Cenote Media Luna
30 minutes walking
Natural swimming hole surrounded by beautiful lush scenery. Great for relaxation and photo opportunities.
Puerto Aventuras Beach Marina and Golf Resort
20 minutes walking
A scenic marina featuring dining, shopping, and golf. An ideal spot for a leisurely day by the water.
Snorkeling at Fatima Bay
25 minutes walking
Thrilling underwater adventure with vibrant marine life. Rentals available; guided tours are highly recommended.
Yoga Sessions at TAO Wellness Center
20 minutes walking
Relaxing yoga classes in a serene environment. Classes suitable for all levels with expert instructors.
Kayaking at Dolphin Discovery
25 minutes walking
Exciting kayak tours through local lagoons. Rentals available for both solo travelers and groups.
Santi&peccatori
10 minutes walking
Charming eatery with authentic Italian cuisine. Features fresh pasta and seafood; reservations recommended.
Mamma Mia
20 minutes driving
Vibrant atmosphere offering a range of Mexican dishes. Known for its tacos and vibrant decor, gluten-free options available.
The Italian Job
15 minutes driving
A casual spot serving wood-fired pizzas and house-made pasta. Reservations advised for busy evenings.
Cenote Karaoke Bar
15 minutes driving
Fun karaoke nights with a lively atmosphere. Suitable for all ages, featuring a great selection of songs.
Live Music at Café del Mar
20 minutes driving
Chill evening vibe with local bands playing regularly. Perfect for a laid-back night out with friends.
Puerto Aventuras Night Market
20 minutes driving
Family-friendly market featuring local crafts and street food. Experience local culture on weekend evenings.
Getting around
City Centre
Puerto Aventuras22 min  ·  1.1 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)32 min  ·  12.9 mi
Cozumel International Airport (CZM)58 min  ·  24.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Hard Rock Riviera Maya (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Number of rooms:
1137
Former name
Aventura Cove Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 2171 verified reviews
8.3/10
Great
76%
Recommend
Breakfast
8.1/10
Cleanliness
8.0/10
Comfort
8.0/10
Facilities
7.9/10
Free Wi-Fi
9.5/10
Location
8.1/10
Staff
8.1/10
Value for money
7.4/10
Guest reviews
based on 15231 reviews
4.5/5
based on 186 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hard Rock Hotel Riviera Maya (Adults Only)
What is the travel time from Cancun International Airport to the hotel, and is this airport the best option for guests arriving from the United States?
5 November 2024
The estimated travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya is approximately 65 minutes, though this may vary due to traffic conditions.
Are there living rooms available in any of the hotel room categories?
10 January 2025
The specific room category in question does not include a living room. For detailed descriptions of all room types, it's advisable to check the official Hard Rock website.
Is golfing part of the all-inclusive package at the resort?
15 December 2024
Golfing is available at an additional cost; however, guests booking the Limitless All-Inclusive promotion are only responsible for a 25% service fee of the final price.
What are the guidelines regarding pets at the hotel?
25 October 2024
The pet policy allows a maximum of two pets per room, specifically dogs and cats, with a fee of $150 USD per pet for the duration of the stay. Stays exceeding seven nights incur a weekly charge per pet, and each pet should weigh under 18 kilograms.
Is it possible for two adults and two children to stay in a king bed room?
2 December 2024
The hotel policy states that a king-size room accommodates a maximum of two adults. Therefore, a different room configuration would be necessary for four guests.
Are all meals included in the room rate, and what is the policy on drinks?
12 January 2025
All meals, including breakfast, lunch, and dinner, are indeed included. However, extras such as spa treatments, optional tours, and certain retail items are not covered under the all-inclusive plan.
What arrangements can be made for airport shuttle services?
6 November 2024
The property does not provide a complimentary airport shuttle service. If a shuttle is included with your Booking.com reservation, please follow up through their customer service directly.
Is there assistance available for guests with disabilities, such as wheelchair rentals?
8 February 2025
Yes, the hotel is designed with accessibility in mind, featuring ramps and elevators throughout the property. Wheelchairs are available for rent from an external supplier.
Can guests enjoy water sports or activities right from the resort's beach?
22 November 2024
The hotel boasts a private beach with a natural cove, providing safe access for kayaking and snorkeling. All beach access points are exclusive to hotel guests.
How does the all-inclusive plan work, and are there any restrictions?
14 December 2024
The all-inclusive plan grants access to a variety of dining experiences, drinks, and entertainment without additional charges. However, services such as spa treatments and excursions carry extra costs.

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