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Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.2
7.7
/10

Amenities

Princess Family Club Riviera offers direct access to a beach with crystal-clear waters, complemented by a range of activities and services. The hotel features a dedicated water park, specifically designed for the enjoyment of children. Guests can access seven à la carte restaurants and various buffet options at the Grand Riviera Princess, expanding dining selections throughout their stay.

Rooms

The hotel consists of 144 spacious rooms, including 40 with direct pool access, designed to accommodate families comfortably. Each room features either two double beds or a king-size bed with bunk beds, catering to varied family configurations. Amenities such as an iPod docking station, children's gifts, and special amenities contribute to a tailored family experience.

Location

Situated close to Playa del Carmen, the resort provides easy access to local attractions and activities within the Riviera Maya. Guests can explore the vibrant atmosphere of Fifth Avenue or visit nearby historical sites like Tulum. The hotel's proximity to Cancún allows for additional adventures and excursions.

Children's Activities

Children of all ages can participate in the Kid's Club, which offers a variety of daily activities ranging from arts and crafts to outdoor games. The hotel ensures dedicated entertainment for teenagers with a Teen Club designed for ages 13 to 17, featuring video games and social spaces. Special shows and themed dinners add to the experience for young guests, maintaining engagement throughout their stay.

Dining

Dining options include themed buffets and a restaurant tailored specifically for families, such as the Pirate Buffet. With 13 restaurants available throughout the resort, guests can savor diverse cuisines, including Italian, Mexican, and Asian. Unique offerings like an exclusive ice cream parlour cater to younger tastes and preferences.

Highlights

Location: Close to Playa del Carmen

Rooms: 144 family-oriented suites

Dining: Seven à la carte restaurants

Activities: Exclusive water park for children

Entertainment: Kid's Club and Teen Club programs

Wellness: 24-hour concierge service available

Must-do experiences

  • Savor authentic tacos al pastor at El Fogon on 30th Avenue.
  • Visit the Frida Kahlo Museum for a glimpse into her vibrant world.
  • Explore the vibrant 5th Avenue markets for unique artisan crafts.
  • Relax at Xcaret Park for cultural performances and eco-adventures.
  • Enjoy a sunset dinner at La Perla for breathtaking ocean views.
View all

Select your room type

Princess Family Club Riviera offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
595 sq. feet 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

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Facilities

Princess Family Club Riviera offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
Show more

Dining Onsite

At Princess Family Club Riviera, dining transcends the ordinary, offering an array of options that blend family-friendly atmospheres with delightful international flavors. From the vibrant Pirate Buffet to the lively Fantasy Bar, every meal is an exploration of taste and enjoyment, ensuring every guest leaves with a satisfied palate.
Princess Family Club Riviera Playa del Carmen Restaurant photo The photo shows the interior of a retro-themed diner. The walls are a mix of white and dark brown panels, with large posters advertising ice cream and other treats. 

The floor is a bold black and white checkered pattern. The seating consists of roun

Exclusive Buffet

International
Ambiance
A spacious and inviting setting designed for families, perfect for casual dining with a relaxed atmosphere.
Key Offerings
Features a diverse selection of international dishes, appealing to all ages, and complete with a dedicated area for children. Looks to engage the family with ample seating and friendly service.
Reservation
No
Open for breakfast, lunch, and dinner.

Family Club's Pirate Buffet

Family-friendly buffet
Ambiance
A whimsical dining experience themed around a pirate adventure, creating a fun environment for children and adults alike.
Key Offerings
Enjoy a variety of dishes crafted by a dedicated chef, catering to diverse tastes and preferences, making it an ideal spot for family meals.
Reservation
No
Hours vary.

Fantasy Bar

Poolside bar
Ambiance
A lively and vibrant space located near the pool, where fun meets relaxation amid cheerful decor and entertainment.
Key Offerings
Engage in daily activities hosted by animators while enjoying refreshing drinks and snacks. Features a delightful ice cream machine, perfect for a treat in the sun.
Reservation
No
Hours vary.

Sunset Lobby Bar

Bar
Ambiance
A relaxed bar situated in the elegant lobby of the Grand Sunset Hotel, offering a welcoming atmosphere for guests to unwind.
Key Offerings
Enjoy a fine selection of beverages while soaking in the warm ambiance of evening gatherings, making it a perfect pre-dinner stop.
Reservation
No
Hours vary.

Princess Family Club Riviera Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3900 ft
Restaurants
Koh Thai
4900 ft
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
18 minutes' walk
Sandy beach with crystal-clear waters, great for sunbathing and water sports. Enjoy local vendors and bars nearby.
El Camaleon Golf Course
20 minutes' walk
Scenic golf course designed by Greg Norman, offering challenging holes amidst stunning landscapes. Great for golf enthusiasts.
Cenote Misterio Maya
Cenote Misterio Maya
10-minute drive
Natural cenote ideal for swimming, with beautiful surroundings. Offers a serene getaway from the beach crowds.
Point Esmeralda
Point Esmeralda
35 minutes' walk
Picturesque beach with shallow waters, perfect for families. Features palm trees and picnic areas for a relaxing day out.
Water Sports
18 minutes' walk
Diverse options from paddleboarding to snorkeling available at nearby beaches. Rentals and tours can be arranged on-site.
Yoga Retreats
10-minute drive
Local studios offer yoga classes designed for all skill levels. Perfect for relaxation and rejuvenation for solo travelers.
Xavage Park by Xcaret
Xavage Park by Xcaret
50 minutes' drive
Adventure park featuring thrilling activities like rafting, off-roading, and zip-lining for adrenaline junkies.
Koh Thai
Koh Thai
18 minutes' walk
Authentic Thai cuisine with a chic atmosphere. Signature dishes include Pad Thai and Tom Yum soup, vegetarian options available.
La 5ta Hacienda
La 5ta Hacienda
55 minutes' drive
Traditional Mexican dining with a lively ambiance. Known for their grilled meats and fresh salsas, reservations recommended.
28 de Julio Square
40 minutes' walk
Vibrant public space hosting local events and performances. Family-friendly with nearby cafes and shops.
Jazz Club
10-minute drive
Intimate venue featuring live music, local jazz bands, and top-notch cocktails. Great for a relaxing night out.
Getting around
City Centre
Playa del Carmen10 min  ·  3.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)15 min  ·  6.0 mi
Cozumel International Airport (CZM)62 min  ·  25.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess

Reviews and Ratings

Feedback about Princess Family Club Riviera from previous guests about their experience.
Review score
Based on 268 verified reviews
7.7/10
Very good
69%
Recommend
Breakfast
8.4/10
Cleanliness
8.6/10
Comfort
8.3/10
Facilities
8.1/10
Free Wi-Fi
5.7/10
Location
8.2/10
Paid Wi-Fi
8.3/10
Staff
8.1/10
Value for money
8.0/10
Guest reviews
based on 208 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Princess Family Club Riviera
Is there a pool accessible directly from the balcony of the room?
10 July 2024
Guests should choose the Family Club Room Swimout for direct pool access from their room.
Can a single room accommodate my family of two adults and five kids?
15 August 2024
The room can accommodate a maximum of five guests, so booking at least two rooms is necessary for larger families.
Do family club guests have access to all dining options in the entire resort or just a select few?
20 September 2024
Family Club visitors will enjoy access to all 12 restaurants across the Princess complex.
Does the all-inclusive package cover beverages such as soft drinks and beer?
25 October 2024
Yes, the all-inclusive rate includes a wide variety of beverages, including soft drinks and alcoholic drinks.
What differentiates the Family Club from other similar offerings in the Grand Riviera?
5 November 2024
The Family Club is an exclusive area for families, offering unique amenities and access to the Grand Riviera Princess.
What are the recommended options for airport transportation?
12 December 2024
It is advised to secure transportation with Best Day Travel or Nexus Tours, as the hotel does not provide transfers.
Are all amenities in the Grand Sunset and Grand Riviera available to Family Club guests?
19 January 2025
Yes, access to most amenities of the Grand Sunset and Grand Riviera Princess is included.
Are there any options for plant-based or vegan meals during my stay?
26 February 2025
A variety of plant-based and vegan dining options are available for guests.
Is the beach accessible directly from the hotel, and are there transportation services available?
2 March 2025
The hotel offers direct beach access, allowing guests easy enjoyment of the beautiful coastline.
What payment methods are accepted at the hotel, especially for those choosing to pay on arrival?
15 April 2025
Yes, American Express is accepted along with other major credit cards.
How many dining venues are included in the all-inclusive experience?
22 May 2025
Guests can indulge in meals at a total of 9 dining establishments, including 2 buffet options and 7 à la carte restaurants.

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