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From241US$ /night
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach

Amenities

Princess Family Club Riviera offers a comprehensive all-inclusive experience with access to 13 restaurants, including 7 à la carte options. The hotel features 12 pools, including a dedicated water park area exclusively for Family Club guests. Non-motorized water sports such as snorkeling, paddleboarding, and kayaking are included in the stay.

Rooms

The hotel hosts 144 spacious family rooms, featuring layouts that accommodate up to five guests, including options with direct pool access. Each room is equipped with two double beds or a king-size bed alongside additional bunk beds for children. Amenities include a hot tub, special children's amenities, and a private terrace or balcony.

Location

Located close to Playa del Carmen, Princess Family Club Riviera allows easy access to the pristine beaches of the Caribbean. This strategic location offers proximity to attractions such as Tulum's archaeological sites and Xcaret Park. Guests can discover the vibrant atmosphere of Playa del Carmen within a few minutes' drive.

Children's Activities

Children aged 4 to 12 can participate in the Kids Club, where daily activities are organized. The hotel includes a themed pool area, playful outdoor courtyards, and an exclusive ice cream parlor for guests of the Family Club. Evening entertainment includes family-oriented shows such as mini disco and movie screenings.

Dining

Dining options include the exclusive Pirate Buffet, which caters specifically to families, and themed dinners throughout the week. Guests can enjoy culinary specialties from various cuisines at the à la carte restaurants, such as Italian and Mexican. The on-site snack bars and pool bars offer refreshments around the clock.

Highlights

Exclusive area for families

On-site water park for kids

Access to 12 pools, including children's pools

Daily family-oriented shows and events

Easy access to major Riviera Maya attractions

All-inclusive water sports included

Must-do experiences

  • Savor authentic tacos al pastor at El Fogon on 30th Avenue.
  • Visit the Frida Kahlo Museum for a glimpse into her vibrant world.
  • Explore the vibrant 5th Avenue markets for unique artisan crafts.
  • Relax at Xcaret Park for cultural performances and eco-adventures.
  • Enjoy a sunset dinner at La Perla for breathtaking ocean views.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Playa del Carmen 6.5 km
Airports
Aeropuerto de Playa del Carmen (PCM) 11.0 km
Cancun (CUN) 51.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
Show more

Dining Onsite

At Princess Family Club Riviera, dining transcends the ordinary, offering an array of options that blend family-friendly atmospheres with delightful international flavors. From the vibrant Pirate Buffet to the lively Fantasy Bar, every meal is an exploration of taste and enjoyment, ensuring every guest leaves with a satisfied palate.
Princess Family Club Riviera Playa del Carmen Restaurant photo
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
A spacious and inviting setting designed for families, perfect for casual dining with a relaxed atmosphere.
Key Offerings
Features a diverse selection of international dishes, appealing to all ages, and complete with a dedicated area for children. Looks to engage the family with ample seating and friendly service.
Reservation
No
Open for breakfast, lunch, and dinner.

Family Club's Pirate Buffet

Family-friendly buffet
Ambiance
A whimsical dining experience themed around a pirate adventure, creating a fun environment for children and adults alike.
Key Offerings
Enjoy a variety of dishes crafted by a dedicated chef, catering to diverse tastes and preferences, making it an ideal spot for family meals.
Reservation
No
Hours vary.

Fantasy Bar

Poolside bar
Ambiance
A lively and vibrant space located near the pool, where fun meets relaxation amid cheerful decor and entertainment.
Key Offerings
Engage in daily activities hosted by animators while enjoying refreshing drinks and snacks. Features a delightful ice cream machine, perfect for a treat in the sun.
Reservation
No
Hours vary.

Sunset Lobby Bar

Bar
Ambiance
A relaxed bar situated in the elegant lobby of the Grand Sunset Hotel, offering a welcoming atmosphere for guests to unwind.
Key Offerings
Enjoy a fine selection of beverages while soaking in the warm ambiance of evening gatherings, making it a perfect pre-dinner stop.
Reservation
No
Hours vary.

Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
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Questions of the users
About Princess Family Club Riviera
Is there a pool accessible directly from the balcony of the room?
10 July 2024
Guests should choose the Family Club Room Swimout for direct pool access from their room.
Can a single room accommodate my family of two adults and five kids?
15 August 2024
The room can accommodate a maximum of five guests, so booking at least two rooms is necessary for larger families.
Do family club guests have access to all dining options in the entire resort or just a select few?
20 September 2024
Family Club visitors will enjoy access to all 12 restaurants across the Princess complex.
Does the all-inclusive package cover beverages such as soft drinks and beer?
25 October 2024
Yes, the all-inclusive rate includes a wide variety of beverages, including soft drinks and alcoholic drinks.
What differentiates the Family Club from other similar offerings in the Grand Riviera?
5 November 2024
The Family Club is an exclusive area for families, offering unique amenities and access to the Grand Riviera Princess.
What are the recommended options for airport transportation?
12 December 2024
It is advised to secure transportation with Best Day Travel or Nexus Tours, as the hotel does not provide transfers.
Are all amenities in the Grand Sunset and Grand Riviera available to Family Club guests?
19 January 2025
Yes, access to most amenities of the Grand Sunset and Grand Riviera Princess is included.
Are there any options for plant-based or vegan meals during my stay?
26 February 2025
A variety of plant-based and vegan dining options are available for guests.
Is the beach accessible directly from the hotel, and are there transportation services available?
2 March 2025
The hotel offers direct beach access, allowing guests easy enjoyment of the beautiful coastline.
What payment methods are accepted at the hotel, especially for those choosing to pay on arrival?
15 April 2025
Yes, American Express is accepted along with other major credit cards.
How many dining venues are included in the all-inclusive experience?
22 May 2025
Guests can indulge in meals at a total of 9 dining establishments, including 2 buffet options and 7 à la carte restaurants.
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room