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From150US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
-
Close to Xcaret Park
Great
8.3
8.1
/10
4.5
/5

Amenities

Occidental at Xcaret Destination offers 765 rooms and suites surrounded by lush jungle gardens. Guests can access 7 pools, including a saltwater pool exclusively for adults and a children's pool. The property features a private cove with fine white sand and tropical palm trees, enhancing the outdoor experience.

Rooms

The hotel comprises a variety of accommodation options, with luxurious touches such as balconies and terraces offering scenic views. Royal Level rooms provide exclusive services such as a private lounge and a la carte restaurant. Guests can enjoy daily replenished minibars and superior toiletries in their accommodations.

Location

Situated next to the renowned Xcaret Eco-Archaeological Park, the hotel provides unique access to over 40 cultural attractions. This prime location allows easy exploration of surrounding natural wonders, including cenotes and archaeological sites. Playa del Carmen and its bustling Fifth Avenue are only a short distance away.

Dining

Occidental at Xcaret Destination features 11 restaurants offering diverse culinary options, including Mexican and Asian cuisine. Dining includes both buffet-style and a la carte meals, ensuring various tastes are catered to. Guests can enjoy beverages at 11 bars, including a swim-up bar and a beach club.

Family-Friendly Activities

The hotel offers a dedicated kids club with supervised activities, ensuring young guests are entertained. Outdoor sports activities include tennis courts and minigolf, catering to families. The close proximity to Xcaret Park provides families with limitless exploration opportunities.

Highlights

Location: Next to Xcaret Eco-Archaeological Park

Rooms: Royal Level rooms with exclusive services

Dining: 11 dining options including a la carte

Amenities: Private cove with white sand beach

Activities: Kids club with supervised activities

Must-do experiences

  • Swim in the cenotes at Xcaret Park for a refreshing adventure.
  • Try the cochinita pibil tacos at Mercado 28 for a tasty local treat.
  • Visit the Frida Kahlo Museum in Playa del Carmen for art lovers.
  • Catch the sunset views at Punta Esmeralda beach, a hidden gem.
  • Explore the vibrant Playa del Carmen markets for unique souvenirs.
View all

Select your room type

Occidental At Xcaret Destination Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Room
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Luxury
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Suite
2 persons
970 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Occidental At Xcaret Destination Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Occidental At Xcaret Destination invites guests to indulge in a delightful array of dining options, each reflecting a unique culinary heritage. With charming ambiances and diverse cuisines ranging from authentic Mexican to vibrant Italian, the dining experiences offer a blend of flavors that cater to every palate.

Le Buffet

International buffet
Ambiance
Open and inviting set-up, perfect for families
Key Offerings
A colorful assortment of dishes with live cooking stations for personalized meals.
Reservation
no
Open daily from 07:00 to 22:00

Restaurante Los Olivos

Italian
Ambiance
Family friendly atmosphere ideal for casual dining
Key Offerings
Savor classic Italian dishes made with fresh ingredients, perfect for a family gathering.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante La Hacienda

Mexican
Ambiance
Warm and welcoming, perfect for enjoying authentic local dishes
Key Offerings
Experience traditional Mexican flavors in a cozy setting, ideal for dinner.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante El Pescador

Seafood
Ambiance
Casual yet elegant, designed for seafood lovers
Key Offerings
Delicate seafood preparations that celebrate the treasures of the sea.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante D'Oriental

Asian fusion (Chinese, Japanese, Thai)
Ambiance
Stylish and modern, creating a vibrant dining experience
Key Offerings
A medley of Asian flavors with dishes that delight the senses.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante Steak House

Steakhouse
Ambiance
Family-friendly with a focus on grilling perfection
Key Offerings
Succulent steaks and sides that promise a savory dining experience.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante La Piazza

Italian (Pizza)
Ambiance
Lively atmosphere perfect for casual meals
Key Offerings
A variety of pizzas prepared fresh, available for late-night cravings.
Reservation
no
Open daily from 18:00 to 06:00

Restaurante Pacos Tacos

Mexican
Ambiance
Casual and fun, ideal for snacks and late-night bites
Key Offerings
Delicious tacos with a selection of fillings, open late for evening cravings.
Reservation
no
Open daily from 18:00 to 02:00

Club de Playa

International
Ambiance
Beachside setting with a relaxed vibe for casual dining
Key Offerings
Enjoy light meals and refreshments throughout the day; perfect for beach lounging.
Reservation
no
Open daily from 07:00 to 16:00

Occidental At Xcaret Destination Hotel Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Local Highlights near Occidental At Xcaret Destination
Top Attractions
Activities
Dining
Entertainment
Xcaret Park
25 minutes' walk
A renowned eco-archaeological park featuring cultural performances, natural beauty, and thrilling activities. Unique attractions include underground rivers.
Xplor Park
18 minutes' walk
An adventure park offering zip-lining, amphibious vehicles, and underground river exploration. Perfect for thrill-seekers and families alike.
Delphinus Xcaret
2 minutes' walk
A dolphin encounter experience adjacent to Xcaret Park. Guests can swim and interact with dolphins in a nurturing environment.
Emotions Native Park
20 minutes' walk
An eco-adventure park featuring off-road vehicles and zip-lining. Great for those seeking a blend of nature and adrenaline.
Cenote Calavera
Cenote Calavera
45 minutes' drive
A scenic cenote offering swimming and snorkeling. Known as the 'Skull Cenote', it's perfect for relaxation and natural beauty.
Yoga Classes at Emotions Native Park
20 minutes' walk
Outdoor yoga sessions available in lush surroundings. Ideal for relaxation and wellness amidst nature.
Beach Activities at Playacar Beach
10 minutes' drive
Enjoy water sports, sunbathing, and beach games at this beautiful beachfront. Equipment rental services are readily available.
Cultural Festivals in Playa del Carmen
15 minutes' drive
Various cultural festivals and local artisan markets throughout the year, providing immersive cultural experiences.
Xin Gao
Xin Gao
12 minutes' walk
A fusion restaurant with a vibrant atmosphere, serving Asian-inspired dishes and signature cocktails. Casual yet stylish.
Local Mexican Cuisine at Casa Tzutuhil
10 minutes' drive
Sample authentic Mexican dishes in a cozy setting. Seasonal specials and traditional flavors make for a delightful dining experience.
Dining at Xcaret Park
25 minutes' walk
Enjoy a variety of dining options in Xcaret Park, featuring Mexican and international cuisine amid beautiful surroundings.
Pizzeria in Playa del Carmen
15 minutes' drive
Warm, inviting atmosphere with a menu of classic and gourmet pizzas. Vegetarian options are available.
Xcaret México Espectacular
25 minutes' walk
A spectacular evening show featuring traditional music and dance, showcasing Mexican culture. Family-friendly and visually stunning.
Live Music at La Sirena
15 minutes' drive
A vibrant bar with live music, offering a lively atmosphere and unique drinks. Regular events include trivia and karaoke nights.
Cinemex Playa del Carmen
15 minutes' drive
Catch the latest films in a modern theater. Family-friendly films available, along with a comfortable viewing experience.
Cultural Nights on Quinta Avenida
15 minutes' drive
Enjoy family-friendly events and street performers along Playa del Carmen's famous Fifth Avenue. A bustling hub for entertainment.
Getting around
City Centre
Xcaret Park2 min  ·  400 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min  ·  4.8 mi
Cozumel International Airport (CZM)46 min  ·  18.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret

Reviews and Ratings

Feedback about Occidental At Xcaret Destination Hotel from previous guests about their experience.
Review score
Based on 2799 verified reviews
8.2/10
Great
76%
Recommend
Breakfast
8.2/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.4/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
6.7/10
Staff
8.3/10
Value for money
8.0/10
Guest reviews
based on 1382 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Occidental At Xcaret Destination
Could you provide details about the meal options and alcoholic beverages available at the hotel?
15 November 2024
The All-Inclusive Program offers unlimited meals, snacks, and drinks, featuring 11 restaurants, including 5 à la carte options. Guests can enjoy 10 bars, 7 swimming pools, and various recreational activities including paddle courts, tennis courts, and a Kids Club with supervised activities.
Does the hotel package include access to Xcaret Park?
10 January 2025
The package does not include Xcaret Park access directly, however, an Unlimited Access package can be purchased, allowing adults to enter for $200 USD and minors between 5 to 11 for $100 USD.
Is entrance to Xcaret Park included in the hotel rate?
5 February 2025
The entrance to Xcaret Park is not included in the hotel rate as the hotel operates under a separate management from the park, but an option exists to buy it as an additional package.
Is the private beach part of the hotel, or do guests need to arrange transportation to access it?
23 March 2025
The hotel features a manmade beach designed for guest safety and enjoyment, making it easily accessible without the need for additional transportation.
What are the transportation options available from the airport to the hotel?
12 April 2025
Transportation from the airport is available at an additional cost, and taxi services can be arranged for trips to nearby parks.
How can guests upgrade to the Royal Level package during their stay?
18 May 2025
Upgrades to the Royal Level package can be requested at the time of check-in, subject to availability.
What measures are in place for guests with food allergies, particularly gluten intolerance?
30 June 2025
The hotel is equipped to accommodate guests with dietary restrictions, including gluten allergies. It's recommended to inform the staff upon arrival to ensure appropriate meal options are available.
Does the hotel offer COVID-19 rapid testing services for guests?
21 July 2025
Yes, an external laboratory operates on-site to provide COVID-19 testing services for guests at additional costs.
Is there a fee for using Wi-Fi, and is it accessible throughout the hotel?
5 August 2025
Wi-Fi is available for $12 USD per day, $25 USD for 3 days, or $45 USD for 7 days, and it works throughout the hotel.
Can guests book excursions to nearby attractions like Cancun or Playa del Carmen directly through the hotel?
12 September 2025
Yes, the hotel has a tour company on-site, offering various excursions to places like Cancun and Playa del Carmen for guests to explore.

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