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From150US$ /night
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
-
Close to Xcaret Park

Location

Occidental at Xcaret Destination is situated adjacent to Xcaret Eco-Archaeological Park, offering guests immediate access to over 40 cultural attractions. This all-inclusive resort is located just a few kilometers from Playa del Carmen and is 63.2 km from Cancun International Airport. The surrounding environment features lush gardens and tranquil river systems, enhancing the natural beauty of the Caribbean coast.

Amenities

The hotel boasts a remarkable array of leisure facilities, including seven pools, five freshwater pools, and a saltwater pool reserved exclusively for adults. Guests can unwind in a private cove with soft white sand and tropical palm trees. An array of 11 bars and 11 restaurants provides diverse dining options around the clock.

Rooms

Occidental at Xcaret Destination offers 765 rooms and suites, all surrounded by beautiful jungle gardens. Each room features either a terrace or balcony, allowing guests to immerse themselves in the natural environment. The Royal Level accommodation provides additional benefits such as personalized services and exclusive dining options.

Dining

The hotel features 11 restaurants, including à la carte options serving Tex-Mex, Italian, and Asian cuisine, along with two international buffets. Each dining venue caters to a variety of tastes, ensuring satisfying culinary experiences. Guests can directly enjoy drinks at one of the available bars, including a swim-up bar by the pool.

Exclusive Package

With the Unlimited Xcaret Xperience package, guests enjoy unlimited access to Xcaret Park throughout their stay. This package is exclusive to hotel guests and features various attractions ranging from natural pools to cultural exhibits. The resort's commitment to guest experiences extends beyond traditional hotel offerings with this unique feature.

Highlights

Location: Adjacent to Xcaret Eco-Archaeological Park

Amenities: Seven pools including a saltwater pool for adults

Rooms: 765 rooms surrounded by jungle gardens

Dining: 11 diverse restaurants and bars

Exclusive Package: Unlimited access to Xcaret Park

Must-do experiences

  • Swim in the cenotes at Xcaret Park for a refreshing adventure.
  • Try the cochinita pibil tacos at Mercado 28 for a tasty local treat.
  • Visit the Frida Kahlo Museum in Playa del Carmen for art lovers.
  • Catch the sunset views at Punta Esmeralda beach, a hidden gem.
  • Explore the vibrant Playa del Carmen markets for unique souvenirs.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
32 m² 
2 Double beds
Shower
Coffee machine
Deluxe Room
2 persons
32 m² 
2 Double beds
Shower
Coffee machine
Royal Level Luxury
2 persons
40 m² 
2 Double beds
Shower
Coffee machine
Royal Level Suite
2 persons
90 m² 
1 King-size bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Xcaret Park 6.2 km
Airports
Aeropuerto de Playa del Carmen (PCM) 7.7 km
Cancun (CUN) 63.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Occidental At Xcaret Destination invites guests to indulge in a delightful array of dining options, each reflecting a unique culinary heritage. With charming ambiances and diverse cuisines ranging from authentic Mexican to vibrant Italian, the dining experiences offer a blend of flavors that cater to every palate.
Occidental At Xcaret Destination Hotel Xcaret Park Restaurant photo The photo shows a large, brightly lit indoor dining area, likely within a hotel or resort. The space has a high, arched ceiling with a pink and white striped skylight section. The walls are a warm beige color and feature large arched windows, some of

Le Buffet

International buffet
Ambiance
Open and inviting set-up, perfect for families
Key Offerings
A colorful assortment of dishes with live cooking stations for personalized meals.
Reservation
no
Open daily from 07:00 to 22:00

Restaurante Los Olivos

Italian
Ambiance
Family friendly atmosphere ideal for casual dining
Key Offerings
Savor classic Italian dishes made with fresh ingredients, perfect for a family gathering.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante La Hacienda

Mexican
Ambiance
Warm and welcoming, perfect for enjoying authentic local dishes
Key Offerings
Experience traditional Mexican flavors in a cozy setting, ideal for dinner.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante El Pescador

Seafood
Ambiance
Casual yet elegant, designed for seafood lovers
Key Offerings
Delicate seafood preparations that celebrate the treasures of the sea.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante D'Oriental

Asian fusion (Chinese, Japanese, Thai)
Ambiance
Stylish and modern, creating a vibrant dining experience
Key Offerings
A medley of Asian flavors with dishes that delight the senses.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante Steak House

Steakhouse
Ambiance
Family-friendly with a focus on grilling perfection
Key Offerings
Succulent steaks and sides that promise a savory dining experience.
Reservation
no
Open daily from 18:00 to 22:00

Restaurante La Piazza

Italian (Pizza)
Ambiance
Lively atmosphere perfect for casual meals
Key Offerings
A variety of pizzas prepared fresh, available for late-night cravings.
Reservation
no
Open daily from 18:00 to 06:00

Restaurante Pacos Tacos

Mexican
Ambiance
Casual and fun, ideal for snacks and late-night bites
Key Offerings
Delicious tacos with a selection of fillings, open late for evening cravings.
Reservation
no
Open daily from 18:00 to 02:00

Club de Playa

International
Ambiance
Beachside setting with a relaxed vibe for casual dining
Key Offerings
Enjoy light meals and refreshments throughout the day; perfect for beach lounging.
Reservation
no
Open daily from 07:00 to 16:00

Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
90 m
Restaurants
Xin Gao
930 m
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
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Questions of the users
About Occidental At Xcaret Destination
Could you provide details about the meal options and alcoholic beverages available at the hotel?
15 November 2024
The All-Inclusive Program offers unlimited meals, snacks, and drinks, featuring 11 restaurants, including 5 à la carte options. Guests can enjoy 10 bars, 7 swimming pools, and various recreational activities including paddle courts, tennis courts, and a Kids Club with supervised activities.
Does the hotel package include access to Xcaret Park?
10 January 2025
The package does not include Xcaret Park access directly, however, an Unlimited Access package can be purchased, allowing adults to enter for $200 USD and minors between 5 to 11 for $100 USD.
Is entrance to Xcaret Park included in the hotel rate?
5 February 2025
The entrance to Xcaret Park is not included in the hotel rate as the hotel operates under a separate management from the park, but an option exists to buy it as an additional package.
Is the private beach part of the hotel, or do guests need to arrange transportation to access it?
23 March 2025
The hotel features a manmade beach designed for guest safety and enjoyment, making it easily accessible without the need for additional transportation.
What are the transportation options available from the airport to the hotel?
12 April 2025
Transportation from the airport is available at an additional cost, and taxi services can be arranged for trips to nearby parks.
How can guests upgrade to the Royal Level package during their stay?
18 May 2025
Upgrades to the Royal Level package can be requested at the time of check-in, subject to availability.
What measures are in place for guests with food allergies, particularly gluten intolerance?
30 June 2025
The hotel is equipped to accommodate guests with dietary restrictions, including gluten allergies. It's recommended to inform the staff upon arrival to ensure appropriate meal options are available.
Does the hotel offer COVID-19 rapid testing services for guests?
21 July 2025
Yes, an external laboratory operates on-site to provide COVID-19 testing services for guests at additional costs.
Is there a fee for using Wi-Fi, and is it accessible throughout the hotel?
5 August 2025
Wi-Fi is available for $12 USD per day, $25 USD for 3 days, or $45 USD for 7 days, and it works throughout the hotel.
Can guests book excursions to nearby attractions like Cancun or Playa del Carmen directly through the hotel?
12 September 2025
Yes, the hotel has a tour company on-site, offering various excursions to places like Cancun and Playa del Carmen for guests to explore.
Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room