Occidental At Xcaret Destination, Xcaret Park – Luxury 5★ Hotel from

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Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

Close to Xcaret Park

Location

Occidental at Xcaret Destination is situated adjacent to Xcaret Eco-Archaeological Park, offering guests immediate access to over 40 cultural attractions. This all-inclusive resort is located just a few kilometers from Playa del Carmen and is 63.2 km from Cancun International Airport. The surrounding environment features lush gardens and tranquil river systems, enhancing the natural beauty of the Caribbean coast.

Amenities

The hotel boasts a remarkable array of leisure facilities, including seven pools, five freshwater pools, and a saltwater pool reserved exclusively for adults. Guests can unwind in a private cove with soft white sand and tropical palm trees. An array of 11 bars and 11 restaurants provides diverse dining options around the clock.

Rooms

Occidental at Xcaret Destination offers 765 rooms and suites, all surrounded by beautiful jungle gardens. Each room features either a terrace or balcony, allowing guests to immerse themselves in the natural environment. The Royal Level accommodation provides additional benefits such as personalized services and exclusive dining options.

Dining

The hotel features 11 restaurants, including à la carte options serving Tex-Mex, Italian, and Asian cuisine, along with two international buffets. Each dining venue caters to a variety of tastes, ensuring satisfying culinary experiences. Guests can directly enjoy drinks at one of the available bars, including a swim-up bar by the pool.

Exclusive Package

With the Unlimited Xcaret Xperience package, guests enjoy unlimited access to Xcaret Park throughout their stay. This package is exclusive to hotel guests and features various attractions ranging from natural pools to cultural exhibits. The resort's commitment to guest experiences extends beyond traditional hotel offerings with this unique feature.

Highlights

Location: Adjacent to Xcaret Eco-Archaeological Park

Amenities: Seven pools including a saltwater pool for adults

Rooms: 765 rooms surrounded by jungle gardens

Dining: 11 diverse restaurants and bars

Exclusive Package: Unlimited access to Xcaret Park

Must-do experiences

Swim in the cenotes at Xcaret Park for a refreshing adventure.
Try the cochinita pibil tacos at Mercado 28 for a tasty local treat.
Visit the Frida Kahlo Museum in Playa del Carmen for art lovers.
Catch the sunset views at Punta Esmeralda beach, a hidden gem.
Explore the vibrant Playa del Carmen markets for unique souvenirs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Concierge

2 persons

32 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Room

2 persons

32 m²

2 Double beds

Shower

Coffee machine

room details

Royal Level Luxury

2 persons

40 m²

2 Double beds

Shower

Coffee machine

room details

Royal Level Suite

2 persons

90 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Xcaret Park 6.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 7.7 km

Cancun (CUN) 63.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental At Xcaret Destination invites guests to indulge in a delightful array of dining options, each reflecting a unique culinary heritage. With charming ambiances and diverse cuisines ranging from authentic Mexican to vibrant Italian, the dining experiences offer a blend of flavors that cater to every palate.

Occidental At Xcaret Destination Hotel Xcaret Park Restaurant photo The photo shows a large, brightly lit indoor dining area, likely within a hotel or resort. The space has a high, arched ceiling with a pink and white striped skylight section. The walls are a warm beige color and feature large arched windows, some of

Le Buffet

International buffet

Ambiance

Open and inviting set-up, perfect for families

Key Offerings

A colorful assortment of dishes with live cooking stations for personalized meals.

Reservation

Open daily from 07:00 to 22:00

Restaurante Los Olivos

Italian

Ambiance

Family friendly atmosphere ideal for casual dining

Key Offerings

Savor classic Italian dishes made with fresh ingredients, perfect for a family gathering.

Reservation

Open daily from 18:00 to 22:00

Restaurante La Hacienda

Mexican

Ambiance

Warm and welcoming, perfect for enjoying authentic local dishes

Key Offerings

Experience traditional Mexican flavors in a cozy setting, ideal for dinner.

Reservation

Open daily from 18:00 to 22:00

Restaurante El Pescador

Seafood

Ambiance

Casual yet elegant, designed for seafood lovers

Key Offerings

Delicate seafood preparations that celebrate the treasures of the sea.

Reservation

Open daily from 18:00 to 22:00

Restaurante D'Oriental

Asian fusion (Chinese, Japanese, Thai)

Ambiance

Stylish and modern, creating a vibrant dining experience

Key Offerings

A medley of Asian flavors with dishes that delight the senses.

Reservation

Open daily from 18:00 to 22:00

Restaurante Steak House

Steakhouse

Ambiance

Family-friendly with a focus on grilling perfection

Key Offerings

Succulent steaks and sides that promise a savory dining experience.

Reservation

Open daily from 18:00 to 22:00

Restaurante La Piazza

Italian (Pizza)

Ambiance

Lively atmosphere perfect for casual meals

Key Offerings

A variety of pizzas prepared fresh, available for late-night cravings.

Reservation

Open daily from 18:00 to 06:00

Restaurante Pacos Tacos

Mexican

Ambiance

Casual and fun, ideal for snacks and late-night bites

Key Offerings

Delicious tacos with a selection of fillings, open late for evening cravings.

Reservation

Open daily from 18:00 to 02:00

Club de Playa

International

Ambiance

Beachside setting with a relaxed vibe for casual dining

Key Offerings

Enjoy light meals and refreshments throughout the day; perfect for beach lounging.

Reservation

Open daily from 07:00 to 16:00

Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

Map view

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

City landmarks

Landmark

Xcaret

2.1 km

Amusement Park

Xplor Park

1.4 km

Park

Xenses

1.3 km

Amusement Park

Delphinus Riviera Maya

600 m

Landmark

Emotions Native Park

1.6 km

Landmark

Fun Fitness Globetrotters

3.4 km

Landmark

Playacar Golf Club

3.5 km

Landmark

Cenote Calavera

4.2 km

Beach

Playacar Beach

4.1 km

Mall

City Club

4.2 km

Landmark

Hard Rock Campo de Golf

4.3 km

Mall

Starbucks

4.3 km

Park

Xel-Ha Park

4.4 km

Landmark

Casa Tzutuhil

4.9 km

Landmark

Playa del Carmen Archeological Site

4.8 km

Landmark

Xaman Ha Aviary

4.9 km

Landmark

Zona Arqueologica Playa del Carmen

5.4 km

Landmark

Quinta Avenida

6.5 km

Landmark

La Sirena's Fine Mexican Handcrafts

6.0 km

Landmark

Corazon de Mexico

6.0 km

Landmark

Galeria de Arte 5ta Avenida

6.1 km

Landmark

Sun Jaguar

6.2 km

Museum

Museo Frida Kahlo Playa Del Carmen

6.4 km

Museum

3D Museum of Wonders

6.4 km

Landmark

Gaston Charo Art Gallery Playa del Carmen

6.4 km

Church

Nuestra Senora del Carmen Catholic Church

6.6 km

Landmark

Arte en Playa

6.9 km

Landmark

Ambarte

7.0 km

Cave

Rio Secreto

53.4 km

Nearby

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

90 m

Restaurants

Xin Gao

930 m

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

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Questions of the users

About Occidental At Xcaret Destination

Could you provide details about the meal options and alcoholic beverages available at the hotel?

15 November 2024

The All-Inclusive Program offers unlimited meals, snacks, and drinks, featuring 11 restaurants, including 5 à la carte options. Guests can enjoy 10 bars, 7 swimming pools, and various recreational activities including paddle courts, tennis courts, and a Kids Club with supervised activities.

Does the hotel package include access to Xcaret Park?

10 January 2025

The package does not include Xcaret Park access directly, however, an Unlimited Access package can be purchased, allowing adults to enter for $200 USD and minors between 5 to 11 for $100 USD.

Is entrance to Xcaret Park included in the hotel rate?

5 February 2025

The entrance to Xcaret Park is not included in the hotel rate as the hotel operates under a separate management from the park, but an option exists to buy it as an additional package.

Is the private beach part of the hotel, or do guests need to arrange transportation to access it?

23 March 2025

The hotel features a manmade beach designed for guest safety and enjoyment, making it easily accessible without the need for additional transportation.

What are the transportation options available from the airport to the hotel?

12 April 2025

Transportation from the airport is available at an additional cost, and taxi services can be arranged for trips to nearby parks.

How can guests upgrade to the Royal Level package during their stay?

18 May 2025

Upgrades to the Royal Level package can be requested at the time of check-in, subject to availability.

What measures are in place for guests with food allergies, particularly gluten intolerance?

30 June 2025

The hotel is equipped to accommodate guests with dietary restrictions, including gluten allergies. It's recommended to inform the staff upon arrival to ensure appropriate meal options are available.

Does the hotel offer COVID-19 rapid testing services for guests?

21 July 2025

Yes, an external laboratory operates on-site to provide COVID-19 testing services for guests at additional costs.

Is there a fee for using Wi-Fi, and is it accessible throughout the hotel?

5 August 2025

Wi-Fi is available for $12 USD per day, $25 USD for 3 days, or $45 USD for 7 days, and it works throughout the hotel.

Can guests book excursions to nearby attractions like Cancun or Playa del Carmen directly through the hotel?

12 September 2025

Yes, the hotel has a tour company on-site, offering various excursions to places like Cancun and Playa del Carmen for guests to explore.