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Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach

Unique Location

Iberostar Waves Quetzal is located directly on one of the Riviera Maya's best beaches, providing guests with immediate access to pristine white sand and clear Caribbean waters. This hotel protects a section of tropical rainforest, earning Earth Check certification. The property is strategically situated just 2.5 km from the center of Playa del Carmen and 3.5 km from Xcaret.

Amenities and Services

The hotel offers an all-inclusive experience with five specialty restaurants serving a variety of international cuisines, along with daily snacks and refreshments at multiple bars. Guests can take advantage of direct beach access and dive into four outdoor pools surrounded by lush jungle. An array of water sports, including non-motorized options like kayaking and snorkeling, is available for the first hour at no charge.

Family-Friendly Environment

Iberostar Waves Quetzal caters to families with the Star Camp program, offering engaging activities for children aged 4 to 17. Kids can enjoy Aqua Fun, featuring water slides, a playground, and a specialized kids' menu at hotel restaurants. Parents can also utilize the babysitting service, allowing for relaxation while their children are entertained.

Wellness Offerings

The hotel promotes wellness with the Iberostar Aliveness program, which includes relaxing spa treatments and healthy culinary options. SPA Sensations offers a hydrotherapy circuit, complete with jet pools, sensation showers, and saunas, ensuring a rejuvenating experience. Guests can also join fitness classes and various wellness activities throughout their stay.

Dining Options

Dining at Iberostar Waves Quetzal includes a diverse selection of cuisines at its five restaurants, with menus featuring locally sourced ingredients and sustainable offerings. The buffet restaurant serves international and Mexican dishes showcasing live cooking stations. The Italian restaurant, La Góndola, features wood-fire pizzas and homemade pasta, catering to a variety of tastes.

Highlights

Location: Direct access to beachfront and rainforest

Amenities: Four outdoor pools and specialty restaurants

Family: Engaging programs for children under 17

Wellness: SPA Sensations with hydrotherapy circuit

Must-do experiences

  • Savor cochinita pibil tacos at El Fogon for a local delight.
  • Visit the Frida Kahlo Museum for a burst of vibrant artistry.
  • Explore the stunning cenote at Azul for a refreshing swim.
  • Stroll through Playa del Carmen's bustling Quinta Avenida for shopping.
  • Catch a ferry to Cozumel for incredible snorkeling adventures.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Playa del Carmen 3.1 km
Airports
Aeropuerto de Playa del Carmen (PCM) 3.2 km
Cancun (CUN) 59.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Iberostar Waves Quetzal invites guests to indulge in a delightful variety of culinary experiences, showcasing authentic flavors in charming settings. From vibrant Mexican fare to exquisite Italian dishes, each dining venue provides a unique atmosphere that accentuates the natural beauty of the surroundings.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants and lively wildlife.
Key Offerings
Guests enjoy a culinary exploration of Mexico with a buffet featuring popular regional dishes, including a taco station and fresh appetizers.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 daily.

La Gondola

Italian
Ambiance
A cozy and inviting space perfect for a relaxed evening dining experience.
Key Offerings
Savor traditional Italian flavors with a selection of pasta and pizza, complemented by a warm atmosphere.
Reservation
No
Dinner only: 18:00 - 21:00 daily.

La Hacienda

Mexican, Steakhouse
Ambiance
Charming and vibrant, offering both indoor and outdoor settings for a delightful meal.
Key Offerings
Indulge in a combination of succulent steaks and authentic Mexican dishes, catering to both traditional and contemporary tastes.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 daily.

Restaurante Japones Bonsai

Japanese
Ambiance
A tranquil setting that captures the essence of Japanese dining culture.
Key Offerings
Enjoy an array of traditional Japanese dishes, prepared with meticulous attention to detail for an authentic taste.
Reservation
No
Dinner only: 18:30 - 21:00 daily.

Restaurante Mare Nostrum

Mediterranean
Ambiance
Elegant yet relaxed, perfect for enjoying Mediterranean delicacies.
Key Offerings
Specializing in authentic Mediterranean fare; further details are not provided.
Reservation
No
Hours vary.

Restaurante Buffet

International
Ambiance
Vibrant and lively, creating a convivial atmosphere for shared meals.
Key Offerings
A buffet featuring a wide range of international and local dishes, with a focus on fresh ingredients.
Reservation
No
Breakfast and dinner; hours vary.

Location

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Mexico, 77710
Map view
Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Steakhouse
880 m
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
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Check-in
23Nov2025Select date
Check-out
24Nov2025Select date
Rooms and Guests2 Guests, 1 Room