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From256US$ /night
Check-in
29Jan2026Select date
Check-out
30Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.1
9.8
/10
4.7
/5

Amenities

Hotel Pollux offers a selection of amenities including a wellness area equipped with a salt sauna, herbal sauna, and a steam bath. An electric taxi service is available for guest pickups from the station, making arrivals and departures convenient. The hotel's lounge provides a welcoming atmosphere with a billiard table, complimentary snacks, and a large flatscreen TV.

Rooms

The hotel features 35 alpine-style rooms ranging from singles to spacious family accommodations with balconies. Each room is equipped with a minibar, safe, and flat-screen television. Family rooms with connecting doors offer additional space for guests traveling with children.

Location

Located in the center of Zermatt, the hotel is a short walk from the Gornergrat and Sunnegga ski areas. Nearby, guests can find the bus stop for the ski bus to the Klein Matterhorn valley station. Hiking and biking trails lead directly from the hotel into the scenic surroundings.

Wellness

The wellness area includes a Finnish sauna, herbal sauna, and relaxation lounge with infrared loungers. An ice mist shower helps guests cool down after using the various saunas. Massages are also available, catering to various relaxation needs.

Dining

The hotel features multiple dining options including a vegetarian restaurant called Vegistube, which serves innovative vegetarian and vegan dishes. Guests can experience traditional Swiss cuisine at the Pinte and Arvenstube, known for their fondue and raclette. Breakfast offers a rich buffet with local products, served with views of Bahnhofstrasse.

Highlights

Location: short walk from Gornergrat and Sunnegga ski areas

Rooms: 35 alpine-style rooms including family accommodations

Wellness: sauna, steam bath, ice mist shower

Dining: vegetarian restaurant Vegistube

Must-do experiences

  • Take the Gornergrat train for breathtaking views of the Matterhorn.
  • Savor local raclette at Restaurant Schäferstube for a true taste.
  • Visit the Matterhorn Museum for Zermatt's rich mountaineering history.
  • Hike to the Five Lakes Walk for stunning panoramas and reflections.
  • Stroll the scenic streets of Zermatt and discover unique local shops.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
120 sq. feet 
1 Single bed
Shower
Heating
Double Room Streetside
2 persons
220 sq. feet 
1 King-size bed
Heating
Double Room Balcony
2 persons
240 sq. feet 
1 King-size bed
Heating
Bathtub
Attika Double Room
2 persons
305 sq. feet 
1 King-size bed
Coffee machine
Heating
Click button to see more rooms
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Pollux invites guests to indulge in an array of local culinary delights at its three inviting dining venues. With family-friendly atmospheres, guests can savor authentic regional flavors while enjoying comforting service in both traditional and modern settings.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local cuisine with vegetarian options
Ambiance
Family-friendly and traditional atmosphere, ideal for all in a cozy setting
Key Offerings
Guests can enjoy hearty breakfasts with a range of local dishes and beverages. It's a perfect meeting spot before a day of adventure or unwinding with delicious meals after a day on the slopes.
Reservation
No
Breakfast, Lunch, and Dinner; open daily from 07:30 - 00:00, Sunday starts at 08:30

Arvenstube

Mediterranean and local cuisine with vegetarian and vegan options
Ambiance
A charming mix of traditional and modern elements, suitable for families looking to enjoy an inviting dinner together
Key Offerings
This cozy spot offers delightful Mediterranean-inspired dishes, complemented by local favorites, perfect for an evening meal. Ideal for those wishing to explore vibrant flavors in a warm atmosphere.
Reservation
No
Dinner only; open daily from 18:00 - 00:00

Vegistube

Local cuisine with a focus on vegetarian and vegan dishes
Ambiance
A welcoming environment blending traditional and contemporary decor, perfect for families and groups
Key Offerings
Gather around flavorful plant-based dishes that celebrate local ingredients, making it a unique dining option for vegans and vegetarians. It provides a heartfelt tribute to the culinary landscape of the region.
Reservation
No
Dinner only; open daily from 18:00 - 00:00

Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture depicted through artifacts. Offers guided tours and free admission on specific days.
Gorner Gorge
Gorner Gorge
20 minutes' walk
Spectacular natural rock formations and flowing water. Perfect for photography enthusiasts and nature lovers.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
Honoring climbers who've perished in the area, this serene site offers a poignant insight into mountaineering history.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park featuring treetop courses and zip lines. Great for families and thrill-seekers looking for excitement.
Skiing at Gornergrat
5-minute drive
World-class ski slopes with stunning views of the Matterhorn. Rentals and lessons available for all skill levels.
Hiking to Sunnegga
30 minutes' walk
Scenic hiking paths suitable for all ages. Ideal for relaxation amid breathtaking alpine sights.
Spa Day at Hotel Pollux
0 minutes' walk
On-site spa offering massages and wellness treatments. Perfect for unwinding after a day of activities.
Walliserkanne
Walliserkanne
1 minute' walk
Authentic Swiss cuisine with a cozy atmosphere. Signature dish includes hearty fondue-reservations recommended.
Pizzeria Ristorante Molino
Pizzeria Ristorante Molino
2 minutes' walk
Charming Italian eatery known for wood-fired pizzas. Offers vegetarian options and a casual dining experience.
Theodors Stuba Zermatt 1896
Theodors Stuba Zermatt 1896
1 minute' walk
Fine dining with a blend of local and international dishes. Exquisite wine selection complements the elegant setting.
Lounge Bar Zermatt
5 minutes' walk
Vibrant nightlife spot featuring live music and cocktails. Perfect for relaxing after a day of exploration.
Zermatt Blick
10 minutes' walk
Family-friendly venue with weekly movie screenings. Offers a cozy atmosphere for all ages to enjoy.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station4 min  ·  1000 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Questions of the users
About Hotel Pollux
Is there an option for breakfast and dinner at the restaurant during our stay?
22 February 2024
Yes, the restaurant is open for dinner for hotel guests, and breakfast is included in the room rate.
What should I know about parking if I arrive by car?
10 April 2024
Zermatt is a car-free zone, so it's essential to park in Täsch, the village before Zermatt. Please check the official Zermatt website for further details.
Is there a complimentary shuttle service available from the train station to the hotel?
15 May 2024
Yes, a free shuttle service is available from the train station to the hotel between 8 am and 8 pm.
Can a family of five stay together in a family room, and will there be an extra charge for one child sharing a bed?
3 June 2024
Family rooms can accommodate up to four people. An extra charge applies for an additional child.
How do I arrange for the shuttle service from the train station upon my arrival?
29 July 2024
It's advisable to inform the hotel about your arrival time, and the portier will meet you at the train station or the village entrance if you have a taxi booked.
Do some rooms offer a view of the Matterhorn?
18 August 2024
Yes, certain rooms have a Matterhorn view, but not all of them.
How frequently does the ski shuttle bus stop near the hotel?
24 September 2024
The ski shuttle bus operates every 6 to 10 minutes, but it stops a bit further down by the river.
What time is breakfast served?
14 October 2024
Breakfast is served from 7:15 am until 10:30 am.
Are there special discounts for direct bookings?
5 November 2024
Yes, direct bookings receive a per-night discount of CHF 10 and the best price guarantee.
How can I reserve a table at the restaurant?
12 December 2024
Table reservations can be made online or by calling directly, and requests can be accommodated for special occasions.
Check-in
29Jan2026Select date
Check-out
30Jan2026Select date
Rooms and Guests2 Guests, 1 Room
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