Hotel Pollux Zermatt | Luxury Ski & Spa

Name: Hotel Pollux, Zermatt
Address: Bahnhofstrasse 28, Zermatt, Valais, 3920
Price range: US$362+
Rating: 9.1

75 photos

Book on our site

up to 10% cheaper

than Booking.com

Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, 3920

Close to the Matterhorn Museum

Perfect

9.1

9.7

/10

4.8

4.5

4-star family-run hotel in the heart of Zermatt with exclusive wellness area

Location

Hotel Pollux is situated in the center of Zermatt, just a short walk from the Gornergrat and Sunnegga area railway stations. Guests will find easy access to the ski bus and various shops along Bahnhofstrasse. The hotel is also conveniently reachable via the Matterhorn Gotthard Bahn train service, making it an accessible base for mountain exploration.

Rooms

This family-run hotel features 35 rooms designed with a combination of rustic elements and contemporary comforts. Room types include family rooms with connecting doors and spacious attika suites with balconies offering Matterhorn views. Special amenities in the rooms include minibars, flat-screen TVs, and safe deposits.

Dining

Hotel Pollux hosts several on-site dining options, including the Vegistube, a vegetarian restaurant serving innovative plant-based dishes. Guests can also enjoy Swiss specialties like cheese fondue at the Pinte restaurant. Breakfast is served daily with a wide selection from pastries to fresh juices, ensuring a fulfilling start to the day.

Wellness

A newly opened wellness area offers guests a salt sauna, herbal sauna, and Finnish sauna designed for relaxation after a day of outdoor activities. Along with relaxing massage services, the wellness zone includes a steam bath and relaxation room with infrared loungers. The wellness area allows guests to rejuvenate while enjoying views of the surrounding mountains.

Business and Family Facilities

The hotel accommodates both business travelers and families, offering flexible workspaces with daylight and essential office equipment for meetings. Family-friendly amenities include kids' play areas and family rooms to make stays more comfortable for parents and children. Additionally, children under six stay free in their parents' rooms, making it a budget-friendly option for families.

Highlights

Location: Zermatt, center location

Rooms: 35 rooms

Dining: Vegistube vegetarian restaurant

Wellness: wellness area with Finnish sauna

Business: flexible workspaces available

Family: children under six stay free

Must-do experiences

Take the Gornergrat train for breathtaking views of the Matterhorn.
Savor local raclette at Restaurant Schäferstube for a true taste.
Visit the Matterhorn Museum for Zermatt's rich mountaineering history.
Hike to the Five Lakes Walk for stunning panoramas and reflections.
Stroll the scenic streets of Zermatt and discover unique local shops.

Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Small Single Room Gallery
2 persons
11 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Streetside
2 persons
20 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
22 sq. feet
1 King-size bed
Balcony
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Golf course

Services

Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Back massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Hotel Pollux invites guests to indulge in an array of local culinary delights at its three inviting dining venues. With family-friendly atmospheres, guests can savor authentic regional flavors while enjoying comforting service in both traditional and modern settings.

Pinte
Local cuisine with vegetarian options
Ambiance
Family-friendly and traditional atmosphere, ideal for all in a cozy setting
Key Offerings
Guests can enjoy hearty breakfasts with a range of local dishes and beverages. It's a perfect meeting spot before a day of adventure or unwinding with delicious meals after a day on the slopes.
Reservation
No
Breakfast, Lunch, and Dinner; open daily from 07:30 - 00:00, Sunday starts at 08:30
Arvenstube
Mediterranean and local cuisine with vegetarian and vegan options
Ambiance
A charming mix of traditional and modern elements, suitable for families looking to enjoy an inviting dinner together
Key Offerings
This cozy spot offers delightful Mediterranean-inspired dishes, complemented by local favorites, perfect for an evening meal. Ideal for those wishing to explore vibrant flavors in a warm atmosphere.
Reservation
No
Dinner only; open daily from 18:00 - 00:00
Vegistube
Local cuisine with a focus on vegetarian and vegan dishes
Ambiance
A welcoming environment blending traditional and contemporary decor, perfect for families and groups
Key Offerings
Gather around flavorful plant-based dishes that celebrate local ingredients, making it a unique dining option for vegans and vegetarians. It provides a heartfelt tribute to the culinary landscape of the region.
Reservation
No
Dinner only; open daily from 18:00 - 00:00

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, 3920

Explore Zermatt

Matterhorn Museum

4 minutes' walk

Local history and culture depicted through artifacts. Offers guided tours and free admission on specific days.

Gorner Gorge

20 minutes' walk

Spectacular natural rock formations and flowing water. Perfect for photography enthusiasts and nature lovers.

Mountaineer's Cemetery

5 minutes' walk

Honoring climbers who've perished in the area, this serene site offers a poignant insight into mountaineering history.

Forest Fun-Park Zermatt

15 minutes' walk

Adventure park featuring treetop courses and zip lines. Great for families and thrill-seekers looking for excitement.

Skiing at Gornergrat

5-minute drive

World-class ski slopes with stunning views of the Matterhorn. Rentals and lessons available for all skill levels.

Hiking to Sunnegga

30 minutes' walk

Scenic hiking paths suitable for all ages. Ideal for relaxation amid breathtaking alpine sights.

Spa Day at Hotel Pollux

0 minutes' walk

On-site spa offering massages and wellness treatments. Perfect for unwinding after a day of activities.

Walliserkanne

1 minute' walk

Authentic Swiss cuisine with a cozy atmosphere. Signature dish includes hearty fondue-reservations recommended.

Pizzeria Ristorante Molino

2 minutes' walk

Charming Italian eatery known for wood-fired pizzas. Offers vegetarian options and a casual dining experience.

Theodors Stuba Zermatt 1896

1 minute' walk

Fine dining with a blend of local and international dishes. Exquisite wine selection complements the elegant setting.

Lounge Bar Zermatt

5 minutes' walk

Vibrant nightlife spot featuring live music and cocktails. Perfect for relaxing after a day of exploration.

Zermatt Blick

10 minutes' walk

Family-friendly venue with weekly movie screenings. Offers a cozy atmosphere for all ages to enjoy.

Getting around

City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel Pollux serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.

Review score

Based on 226 verified reviews

9.2 /10

Perfect

98 %

Recommend

Breakfast

9.4/10

Cleanliness

9.3/10

Comfort

9.4/10

Facilities

9.1/10

Free WiFi

8.8/10

Location

9.6/10

Paid Wi-Fi

9.5/10

Staff

9.5/10

Value for money

8.5/10

based on 227 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

Questions of the users

About Hotel Pollux

Is there an option for breakfast and dinner at the restaurant during our stay?

22 February 2024

Yes, the restaurant is open for dinner for hotel guests, and breakfast is included in the room rate.

What should I know about parking if I arrive by car?

10 April 2024

Zermatt is a car-free zone, so it's essential to park in Täsch, the village before Zermatt. Please check the official Zermatt website for further details.

Is there a complimentary shuttle service available from the train station to the hotel?

15 May 2024

Yes, a free shuttle service is available from the train station to the hotel between 8 am and 8 pm.

Can a family of five stay together in a family room, and will there be an extra charge for one child sharing a bed?

3 June 2024

Family rooms can accommodate up to four people. An extra charge applies for an additional child.

How do I arrange for the shuttle service from the train station upon my arrival?

29 July 2024

It's advisable to inform the hotel about your arrival time, and the portier will meet you at the train station or the village entrance if you have a taxi booked.

Do some rooms offer a view of the Matterhorn?

18 August 2024

Yes, certain rooms have a Matterhorn view, but not all of them.

How frequently does the ski shuttle bus stop near the hotel?

24 September 2024

The ski shuttle bus operates every 6 to 10 minutes, but it stops a bit further down by the river.

What time is breakfast served?

14 October 2024

Breakfast is served from 7:15 am until 10:30 am.

Are there special discounts for direct bookings?

5 November 2024

Yes, direct bookings receive a per-night discount of CHF 10 and the best price guarantee.