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From944US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Haldenstrasse 10, Lucerne, Switzerland, 6002
-
Steps from the Old Town
Perfect
9.1
9.7
/10
4.5
4.7
/5

Amenity Overview

Mandarin Oriental Palace, Luzern provides a premier luxury experience situated directly on the shores of Lake Lucerne. The hotel is renowned for its exceptional panoramic views of the Swiss Alps and Lake Lucerne. With 91 spacious guest rooms and 23 premium suites, including two panoramic rooftop terrace suites, it sets a benchmark for luxury hospitality.

Culinary Experiences

The hotel's dining options include four restaurants, each offering a range of culinary delights. Colonnade, acclaimed for its modern French cuisine, is awarded with two Michelin stars. The hotel also offers a signature Afternoon Tea served in the Belle Époque veranda, providing stunning views over Lake Lucerne.

Wellness Sanctuary

The SPA Bellefontaine creates an oasis of tranquillity featuring private treatment rooms, a fitness centre, and a beauty salon. Inspired by Far Eastern rituals and local Swiss flora, the spa offers a comprehensive selection of rejuvenating treatments and therapies. Access to sauna and steam bath facilities complements the wellness journey.

Exceptional Event Spaces

Mandarin Oriental Palace, Luzern provides distinct spaces for hosting various events, from intimate meetings to grand celebrations. The ballroom, adorned with original Belle Époque decor, accommodates gala dinners and weddings. State-of-the-art technology ensures a seamless experience for corporate events and social gatherings.

Prime Location

The hotel is located on the serene shores of Lake Lucerne, only a 10-minute stroll from the historic medieval old town. This prime location allows easy access to world-class shopping and cultural venues, including the KKL Luzern concert hall. Close proximity to boat cruises on Lake Lucerne enhances the outdoor adventure options available to guests.

Highlights

Location: Directly on the shores of Lake Lucerne

Rooms: 23 premium suites with panoramic views

Dining: Awarded Colonnade with two Michelin stars

Spa: SPA Bellefontaine offering rejuvenating treatments

Event Space: Original Belle Époque ballroom for grand celebrations

Transportation: Seamless round-trip transfer available

Must-do experiences

  • Stroll along Lake Lucerne's promenade for breathtaking views.
  • Savor a traditional cheese fondue at Restaurant Stadtkeller.
  • Visit the Rosengart Collection for stunning Picasso artworks.
  • Take the cogwheel train to Mount Pilatus for panoramic vistas.
  • Explore the charming markets at the old Town square, Hirschenplatz.
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Select your room type

Mandarin Oriental Palace, Luzern offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Lake View Room Terrace
2 persons
400 sq. feet 
2 Single beds or 1 Queen-size bed
Balcony
Panoramic Junior Suite
2 persons
560 sq. feet 
1 King-size bed
Balcony
Superior Room
2 persons
270 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Accessible Superior Room
2 persons
315 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
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Facilities

Mandarin Oriental Palace, Luzern offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone
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Dining Onsite

Mandarin Oriental Palace, Luzern offers a delightful culinary journey with diverse dining options, from Mediterranean flavors to refined Japanese dining. With stunning lake views and a cozy ambiance, each venue invites guests to savor authentic dishes in an unforgettable setting.
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a bright and spacious living and dining area in a modern apartment. The room features a herringbone wood floor and light-colored walls with subtle paneling on the right side. 

In the foreground, a round dining table with a white top
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a beautifully set dining room, likely for a formal event like a wedding reception or banquet. The room is spacious and bright, with large windows that offer a view of greenery and possibly a cityscape. 

The tables are round and cover
Mandarin Oriental Palace, Luzern Restaurant photo The photo shows a stylish and elegant dining room. The room has a long, oval dining table made of light-colored marble with dark veining. Eight black leather dining chairs surround the table, with a modern design featuring high backs and armrests.

A

MOzern

International buffet
Ambiance
Elegant and relaxed atmosphere, perfect for both family gatherings and romantic dinners.
Key Offerings
An extensive breakfast, lunch, and dinner buffet showcasing a medley of international dishes, featuring seasonal ingredients.
Reservation
Not needed.
Open for Breakfast, Lunch, and Dinner.

Quai 10

Mediterranean
Ambiance
Charming lakeside setting with al fresco dining options, ideal for enjoying the natural beauty of Luzern.
Key Offerings
Freshly prepared Mediterranean dishes with a focus on local ingredients, served for lunch and dinner.
Reservation
Recommended.
Open for Lunch and Dinner.

Minamo

Japanese
Ambiance
Intimate dining area exuding tranquility, perfect for an immersive culinary experience.
Key Offerings
Authentic Japanese cuisine with seasonal dishes, including sushi and sashimi, available for dinner.
Reservation
Recommended.
Dinner from 18:30 to 22:30, Monday to Sunday.

Colonnade

French
Ambiance
Sophisticated yet inviting setting, capturing the elegance of classic French dining.
Key Offerings
A selection of traditional French dishes, featuring seasonal flavors, served for dinner.
Reservation
Recommended.
Dinner from 18:00 to 23:00, Wednesday to Saturday.

The Marlin

Seafood
Ambiance
Stylish and classy dining space with a focus on fresh, local seafood.
Key Offerings
A menu that showcases the best of the ocean, served for both lunch and dinner with picturesque lake views.
Reservation
Recommended.
Open for Lunch and Dinner.

Palace Bar & Living Room

Casual snacks and pastries
Ambiance
Warm and welcoming space perfect for relaxation at any time of day.
Key Offerings
Traditional afternoon tea and a selection of delightful snacks, sweet dishes from the in-house pastry shop.
Reservation
Not needed.
Hours vary.

Mandarin Oriental Palace, Luzern Location

Haldenstrasse 10, Lucerne, Switzerland, 6002
Map view
Haldenstrasse 10, Lucerne, Switzerland, 6002
Nearby
Church
Church of St. Leodegar
1600 ft
Casino
Grand Casino Luzern
900 ft
Restaurants
Schweizerische Hotelfachschule
700 ft
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
800 ft
Haldenstrasse 6
Tivoli - Das Restaurant Am See
900 ft
Haldenstrasse 16A
China Shanghai 3
1100 ft
Haldenstrasse 23
National
2300 ft
Haldenstrasse 4 Grand Hotel National
Jialu National
1300 ft
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
1900 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Lion Monument
Lion Monument
10 minutes' walk
A stunning sculpture commemorating Swiss Guards who died in 1792, set in a serene park, perfect for reflection.
Chapel Bridge
Chapel Bridge
14 minutes' walk
An iconic wooden bridge adorned with 17th-century paintings, offering picturesque views of the Lake Lucerne.
Swiss Museum of Transport
Swiss Museum of Transport
16 minutes' walk
A fascinating museum showcasing the history of transport in Switzerland, featuring unique exhibits and interactive experiences.
Glacier Garden of Lucerne
Glacier Garden of Lucerne
12 minutes' walk
A geological park with ancient glacial formations and a museum, offering insights into the region's natural history.
Hiking at Pilatus
15 minutes by car
Thrilling hiking trails with breathtaking mountain views; accessible by rental car or public transport.
Wellness at Spa Luzern
10 minutes' drive
Relaxing spa experience with various treatments; booking in advance is recommended for popular services.
Lake Lucerne Boat Cruise
13 minutes' walk
Scenic boat rides on the lake, offering stunning views and a unique perspective of the surrounding mountains.
Sunday Market at Weinmarkt
15 minutes' walk
A vibrant local market featuring fresh produce and artisanal goods, ideal for families and food lovers alike.
Restaurant Olivo
Restaurant Olivo
3 minutes' walk
Fine dining with Italian cuisine in an elegant setting; must-try dishes include homemade pasta and fresh fish.
National
National
9 minutes' walk
A casual eatery serving Swiss classics; signature dish includes cheese fondue, perfect for a local culinary experience.
Tivoli - Das Restaurant Am See
Tivoli - Das Restaurant Am See
4 minutes' walk
Lakeside dining with a relaxed atmosphere; known for its seasonal dishes and splendid lake views.
China Shanghai 3
China Shanghai 3
4 minutes' walk
Authentic Chinese cuisine in a welcoming atmosphere; vegetarian options available, and great for casual dining.
Grand Casino Luzern
Grand Casino Luzern
4 minutes' walk
A lively casino featuring games and entertainment; hosts themed nights and events throughout the week.
Lucerne Culture and Congress Centre
Lucerne Culture and Congress Centre
16 minutes' walk
A vibrant hub for concerts and exhibitions; check the schedule for events ranging from classical music to modern art.
The Swiss Chocolate Adventure
16 minutes' walk
An engaging experience showcasing Swiss chocolate-making; fun for families and chocoholics alike with tastings included.
Jazz Night at the Schuur
10 minutes' drive
A cozy venue with live jazz music; perfect for a relaxing evening. Reservations highly recommended on weekends.
Getting around
City Centre
Lucerne9 min  ·  2300 ft
Airports
Kloten Airport (ZRH)103 min  ·  42.4 mi
Belp Airport (BRN)187 min  ·  77.3 mi
Train
Lucerne Station12 min  ·  3300 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace

Reviews and Ratings

Feedback about Mandarin Oriental Palace, Luzern from previous guests about their experience.
Review score
Based on 139 verified reviews
9.3/10
Perfect
91%
Recommend
Breakfast
8.3/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free Wi-Fi
7.5/10
Location
9.7/10
Paid Wi-Fi
8.7/10
Staff
9.6/10
Value for money
8.6/10
Guest reviews
based on 0 reviews
4.5/5
based on 384 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Mandarin Oriental Palace, Luzern
Are there options for connecting rooms available at the hotel?
14 January 2024
Yes, connecting rooms and suites are available for guests who appreciate extra space and convenience.
Is it possible to enjoy a variety of dining experiences on-site?
20 March 2024
Absolutely! The hotel features four exceptional restaurants, each offering a distinctive culinary experience. More details can be found on the hotel's official website.
What types of accommodations can comfortably fit a family of four, including children aged 12 and 14?
7 February 2024
For families of four, a Lake View Suite is the ideal option, allowing for a comfortable stay. Additional beds can be arranged if necessary.
Is there a shuttle service to downtown Lucerne from the hotel?
30 April 2024
Yes, a shuttle service is provided from the hotel to downtown Lucerne for a nominal fee of CHF 30.00.
Does the hotel offer a spa area that includes steam and sauna facilities?
10 May 2024
Yes, the spa area does include both sauna and steam bath facilities, available for all guests to enjoy.
Can transportation from Zurich Airport to the hotel be arranged?
15 February 2024
Certainly! The concierge team can assist in scheduling a pick-up from Zurich Airport.
Do most rooms have a view of Lake Lucerne?
22 March 2024
All rooms, apart from the Superior Rooms, are designed to overlook the beautiful Lake Lucerne.
Is there a complimentary transportation service available to and from Lucerne train station?
5 June 2024
Yes, a complimentary pick-up service is available from Lucerne train station for guests, subject to specific conditions.
Is a free mobility ticket for public transportation provided to guests?
28 February 2024
Yes, the 'Visitor Card Lucerne' is available for guests, offering discounts on public transport throughout the city.
Are there age restrictions for using the spa and wellness facilities?
8 April 2024
Access to the wellness area is restricted to guests aged 16 and over, ensuring a serene experience for all.

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