Hilton Garden Inn SJO Airport | Free Shuttle, Pool & Mall Access

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Hilton Garden Inn San Jose Airport City Mall Alajuela Skyline photo

Hilton Garden Inn San Jose Airport City Mall Alajuela Interior photo

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Key details

About the Hotel

Francisco J. Orlich Road,, Alajuela, Costa Rica

Close to the Juan Santamaria Historical Cultural Museum

Great

8.5

8.8

/10

3.5

3-star hotel near SJO Airport with convenient amenities

Location

Hilton Garden Inn San Jose Airport City Mall is located just three minutes from the SJO International Airport, with a complimentary airport shuttle service available. The hotel is adjacent to City Mall Alajuela, offering quick access to shopping and dining. One mile from the city center, guests can explore various museums and local attractions.

Rooms

Guests can choose from a variety of room configurations, including connecting rooms to accommodate larger groups. Each room is equipped with a digital key for easy access and offers points toward free nights through Hilton Honors. The hotel also provides pet-friendly rooms with a maximum weight allowance.

Dining

The Garden Grille & Bar serves a menu crafted with locally sourced ingredients, offering cooked-to-order breakfast and dinner options. Guests can unwind at the lounge and pool bar area, enjoying cocktails in a relaxed atmosphere. The restaurant is open from 11 am to 10 pm, creating a convenient dining option on-site.

Wellness

The hotel features an outdoor heated pool, providing a refreshing space for relaxation and leisure. Guests can also take advantage of an on-site fitness center, equipped to support various workout routines. The pool area offers an inviting setting to unwind after a busy day.

Business Facilities

For business travelers, Hilton Garden Inn San Jose Airport City Mall includes a fully equipped business center that supports guest needs. The hotel also offers group travel resources, with the ability to reserve 10-25 rooms online for events. Business guests can benefit from complimentary parking and convenient access to major transportation routes.

Highlights

Location: Adjacent to City Mall Alajuela

Rooms: Connecting rooms available for larger groups

Dining: Garden Grille & Bar with locally sourced menu

Wellness: Outdoor heated pool for relaxation

Must-do experiences

Savor a Casado at Restaurante El Chante for a local delight.
Visit the stunning Poás Volcano and its breathtaking crater.
Explore Alajuela's Central Market for authentic crafts and snacks.
Discover local art at the Juan Santamaría Museum near the hotel.
Take a coffee tour at Doka Estate for a true Costa Rican experience.

View all

Select your room type

Hilton Garden Inn San Jose Airport City Mall offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Mountain View

2 persons

345 sq. feet

2 Double beds

Mountain view

Shower

Coffee machine

room details

Double Room Two Double Beds

2 persons

345 sq. feet

2 Double beds

Shower

Coffee machine

room details

King Room Roll Shower Mobility Access

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Queen Room Mountain View

2 persons

345 sq. feet

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Facilities

Hilton Garden Inn San Jose Airport City Mall offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Free airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

At Hilton Garden Inn San Jose Airport City Mall, The Garden Grille & Bar offers a delightful dining experience with an international flair. Families and couples alike will find a welcoming atmosphere where dishes are created with locally sourced ingredients that cater to various dietary preferences.

Hilton Garden Inn San Jose Airport City Mall Alajuela Restaurant photo

The Garden Grille & Bar

International

Ambiance

Family friendly and modern, with a vibrant lounge area perfect for relaxation and socializing

Key Offerings

An array of vegetarian, vegan, and gluten-free options are expertly prepared by a talented chef, ensuring a delightful meal for every guest. Enjoy high tea or cocktails in the lounge, adding a touch of elegance to your dining experience.

Reservation

Not needed

Open daily from 06:00 to 22:00, serving breakfast, lunch, dinner, high tea, and cocktail hour.

Hilton Garden Inn San Jose Airport City Mall Location

Francisco J. Orlich Road,, Alajuela, Costa Rica

Map view

Francisco J. Orlich Road,, Alajuela, Costa Rica

City landmarks

Landmark

Alajuela Central Park

1.5 mi

Park

Juan Santamaria Park

1.4 mi

Museum

Juan Santamaria Historical Cultural Museum

1.5 mi

Amusement Park

Balneario Ojo de Agua

1.6 mi

Shopping Area

City Mall

1.1 mi

Church

Our Lady of the Pillar Cathedral

1.5 mi

Landmark

Tuetal Sur

2.1 mi

Casino

casino fiesta

2.5 mi

Stadium

Estadio Alejandro Morera Soto

1.5 mi

Shopping Area

Plaza Real Alajuela

3200 ft

Landmark

Alajuelense Cultural Center

1.5 mi

Church

Estaca Alajuela Iglesia de Jesucristo de los Santos de los Ultimos Dias

2300 ft

Landmark

MTR904-valla

2400 ft

Landmark

Plaza Tomas Guardia

2400 ft

Landmark

Iglesia de Nuestra Senora de Fatima

2700 ft

Landmark

La Marina Wildlife Rescue Center

4700 ft

Landmark

Iglesia de los Santos de los Ultimos Dias

2700 ft

Landmark

Iglesia Nueva Esperanza

2800 ft

Landmark

Iglesia Nuestra Senora de Montserrat

2800 ft

Landmark

Nova Cinemas Alajuela

2900 ft

Landmark

Plaza Diagonal

3100 ft

Landmark

MT1289-sotea

3300 ft

Landmark

monument of Tomas Guardia

1.5 mi

Landmark

MTR687-tienda claro-permiso

3800 ft

Church

Church of the Holy Christ of Agony

1.9 mi

Landmark

El Arroyo Park

1.4 mi

Mall

Mango Plaza

1.5 mi

Nearby

The Woodshop Souvenirs

600 ft

Mall

Outlet Internacional

1700 ft

Cine

1900 ft

Restaurants

Hooters Alajuela

1.1 mi

Centro Comercial Plaza Mango

Sangria

5200 ft

City Mall Alajuela City Mall

Aji Limon

1.5 mi

Oeste Casino Fiesta 150

El Novillo Alegre

1.5 mi

Plaza Mango

La Oveja Negra

1.4 mi

Mango Plaza Rio Segundo

Centro Restaurant

1.5 mi

Plaza Los Mangos

Explore Alajuela

Explore Alajuela's Gems

City Mall

20 minutes' walk

A diverse shopping hub with local and international brands, plus various dining options for all tastes.

Juan Santamaria Park

25 minutes' walk

A historical park honoring national hero Juan Santamaria, featuring lush green spaces and cultural monuments.

Balneario Ojo de Agua

30 minutes' walk

A serene water park with natural springs and pools, ideal for relaxation and family fun.

Juan Santamaria Historical Cultural Museum

30 minutes' walk

A museum detailing Costa Rica's history, focused on Juan Santamaria, with engaging exhibits and artifacts.

Hiking at Turubari

17 minutes' drive

Thrilling hiking trails through varied landscapes, offering wildlife sightings and breathtaking views.

Yoga at La Campestre

10 minutes' drive

Relaxing yoga sessions amidst nature, perfect for rejuvenation and peace away from the city bustle.

Hooters Alajuela

20 minutes' walk

Casual sports bar known for wings and burgers, with a lively atmosphere and numerous TVs for games.

Sangria

19 minutes' walk

Charming restaurant featuring Costa Rican cuisine and fresh ingredients, popular for its vibrant dishes.

Nova Cinemas Alajuela

10 minutes' walk

Modern cinema showcasing the latest films, great for families and couples looking for a fun night out.

Casino Fiesta

10 minutes' drive

Vibrant casino offering gaming, live music, and entertainment events for a lively night experience.

Getting around

City Centre

Alajuela16 min · 4300 ft

Airports

Juan Santamaria International (SJO)20 min · 1.0 mi

Tobias Bolanos International (SYQ)28 min · 11.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of US$12.30 per person per day.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

149

Reviews and Ratings

Feedback about Hilton Garden Inn San Jose Airport City Mall from previous guests about their experience.

Review score

Based on 1689 verified reviews

8.5/10

Great

85%

Recommend

Breakfast

8.9/10

Cleanliness

9.1/10

Comfort

9.1/10

Facilities

8.8/10

Free Wi-Fi

8.8/10

Location

9.1/10

Paid Wi-Fi

8.3/10

Staff

8.9/10

Value for money

8.0/10

Grayson from United States

Business traveller

Queen Room

3 nights in November 2025

Reviewed: January 30, 2026

7/10

Good Option Near the Airport

city mallconvenient accessspacious roomfree airport shuttleroad noisewindy poolpool arealimited restaurants

The hotel provided convenient access to the City Mall! I found this especially useful for quick meals. The room I had was super clean and quite spacious. The free airport shuttle was prompt, I found that it runs every half hour.

My room faced the highway, so I noticed significant road noise. The pool area felt quite windy . I couldn't fully relax there. The restaurant options outside the mall required a car. Walking wasn't really feasible.

0 Helpful

Steven from United States

Single

double room two double beds

3 nights in November 2025

Reviewed: December 28, 2025

7/10

complimentary shuttlespacious roomconvenient locationunwelcoming staffempty dispenserpoor soundproofing

the hotel provided a complimentary shuttle to the airport. the room was spacious and clean. the location was convenient, with a shopping mall next door.

The front desk staff seemed rather unwelcoming. There was a delay during check-in. the conditioner dispenser in my shower was empty, i found this inconvenient. i could clearly hear noise from other guests and the hallway.

0 Helpful

Jean from Canada

Single

queen room

3 nights in November 2025

Reviewed: December 25, 2025

9.0/10

handy airport stay

free shuttlevariety breakfasthighway noise

i liked how close it was to the airport. it was convenient being attached to the city mall so i could get some shopping done. the free shuttle service made transfers easy and stress-free for me. the breakfast offered a wide variety of options too.

the noise from the nearby highway was noticeable in my room. it disrupted my sleep a bit. i hope they improve the soundproofing.

Service

9/10

the staff was helpful with directions. the airport shuttle ran every half hour, and i found it punctual. staff promptly addressed my inquiries, so communication was smooth.

Facilities

8/10

the hotel has a small gym with cardio equipment. the pool area includes loungers and a shaded section. city mall access is available on the second floor using a key.

Dining

9/10

the breakfast buffet included costa rican and american dishes. fresh juices. i found several affordable options in the city mall next door. the hotel restaurant offered a menu with local cuisine.

Location

10/10

the hotel is very near the airport. it is connected to the city mall so shopping and dining are easy. there is access by car, with regular shuttle bus service provided.

0 Helpful

Questions of the users

About Hilton Garden Inn San Jose Airport City Mall

What time does the earliest shuttle to the airport start running?

5 February 2024

The shuttle service begins at 4:00 a.m. and operates every 20 minutes until 6:00 a.m. After that, it runs every 30 minutes until 1:30 a.m. the next day.

Is there shuttle service available if my flight lands at 10:25 p.m.?

12 March 2024

Yes, shuttle service operates every 30 minutes, and there is one scheduled for 10:30 p.m.

Do I need to reserve the airport shuttle, and where will I find it after I exit the airport?

18 April 2024

No reservation is needed for the shuttle. Upon exiting the airport, simply head to the designated pickup area next to Malinche Restaurant, and wait for the shuttle.

Is there a complimentary shuttle service to the airport?

22 May 2024

Yes, the hotel offers a complimentary shuttle service to and from the airport.

Until what time do the airport shuttles operate?

9 June 2024

The airport shuttle service runs until 1:30 a.m.

What are the breakfast hours at the hotel?

15 July 2024

Breakfast is served from 6:00 a.m. to 10:00 a.m.

Is the airport shuttle free for guests arriving on Christmas Day at around 9:30 p.m.?

30 August 2024

Absolutely, the airport shuttle is complimentary, and service will be available around that time.

Can I catch a shuttle if I need to reach the airport by 2:00 a.m., and can I check out at 1:30 a.m.?

12 September 2024

Yes, the shuttle operates every 30 minutes, and check-out at 1:30 a.m. is also fine.

What kind of amenities does this hotel provide for guests traveling with pets?

20 October 2024

The hotel offers pet-friendly rooms, allowing pets up to a maximum weight of 35 kg.

Is there a restaurant on site where I can enjoy a meal during my stay?

3 November 2024

Yes, there is an on-site restaurant, The Garden Grille & Bar, serving breakfast and dinner with a menu featuring local ingredients and international cuisine.