Four Points By Sheraton Surabaya, Tunjungan Plaza, Surabaya – Luxury 5★ Hotel from

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Key details

About the Hotel

Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261

Close to the historic old town

Location

Four Points by Sheraton Surabaya is positioned in the heart of the city, adjacent to Tunjungan Plaza, offering guests direct access to shopping and entertainment. The hotel is just 30 minutes from Juanda International Airport, facilitating convenient travel. Surabaya's key attractions such as the House of Sampoerna and the Surabaya Zoo are easily reachable from this central location.

Rooms

The hotel offers 348 guest rooms, including suites that provide expansive city views. Each room has amenities such as a 43-inch LCD TV, comfortable work desks, and spacious bathrooms equipped with rainfall showers. Select rooms come with access to the Four Points Lounge, offering additional benefits for guests.

Dining

Dining options at Four Points by Sheraton include The Coffee Shop, which serves international cuisine throughout the day. The hotel also features a bar serving a variety of local and international beverages. Room service is available for guests looking for an in-room dining experience.

Business Facilities

The hotel provides comprehensive business services, featuring 10 meeting rooms that can accommodate up to 400 guests in total. State-of-the-art audiovisual equipment supports corporate events, and high-speed internet is available throughout the premises. A business center is also on-site, offering printing and other administrative services.

Wellness

For relaxation and fitness, the hotel includes a well-equipped fitness center that is accessible to all guests. A swimming pool is available for leisure, providing a refreshing option after a day of touring the city. Additionally, wellness programs can be arranged for guests seeking a more comprehensive health experience.

Highlights

Location: Adjacent to Tunjungan Plaza

Rooms: 348 guest rooms with city views

Dining: The Coffee Shop serving international cuisine

Business: 10 meeting rooms accommodating 400 guests

Wellness: Swimming pool and fitness center

Must-do experiences

Visit Tunjungan Plaza for local shopping and unique eateries.
Try Nasi Goreng Kampung at the nearby Warung Sate Shinta.
Explore the historical sights at House of Sampoerna museum.
Wander through the vibrant Pasar Atum market for souvenirs.
Catch a traditional Batik workshop for a hands-on cultural experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Family Room

2 persons

28 m²

1 Double bed

Shower

Air conditioning

room details

Deluxe King Room

2 persons

28 m²

1 King-size bed

Shower

Air conditioning

room details

Deluxe Twin Room

2 persons

28 m²

2 Single beds

Shower

Air conditioning

room details

Premium King Room

2 persons

40 m²

1 King-size bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Surabaya200 m

Airports

Juanda (SUB) 21.9 km

Abdul Rachman Saleh (MLG) 86.2 km

Train

Gubeng Train Station 1.5 km

Pasar Turi Train Station Surabaya 1.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Valet parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
BBQ facilities
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Four Points by Sheraton Surabaya offers delightful dining at Lime Restaurant, where the vibrant flavors of Asian cuisine come alive in a family-friendly setting. Additionally, the Lobby Lounge provides a cozy space for evening cocktails and light snacks, perfect for unwinding after a day of exploring Surabaya.

Four Points By Sheraton Surabaya, Tunjungan Plaza Restaurant photo

Lime Restaurant

Asian

Ambiance

Modern, family-friendly atmosphere for casual gatherings or special occasions.

Key Offerings

Savor an array of Halal meals, with dishes crafted to highlight authentic Asian flavors. Ideal for shared moments with loved ones.

Reservation

Not needed.

Open daily from 06:00 to 22:00.

Lobby Lounge

Casual dining with a focus on snacks and beverages.

Ambiance

A warm and inviting space perfect for relaxation, featuring comfortable seating and a welcoming vibe.

Key Offerings

Enjoy expertly crafted cocktails in the evening alongside freshly brewed coffee paired with delectable pastries or light bites.

Reservation

Not needed.

Hours vary; generally open throughout the day.

Location

Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261

Map view

Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261

City landmarks

Landmark

Pointed Bamboo Monument

1.2 km

Landmark

Monumen Kapal Selam

2.1 km

Mosque

Muhammad Cheng Hoo Mosque

2.4 km

Museum

Heroes Monument and 10th November Museum

1.9 km

Landmark

Tomb of Dr. Soetomo

1.2 km

Landmark

Joko Dolog Statue

1.2 km

Mall

Grand City Surabaya

1.8 km

Landmark

Indonesian Cancer Museum

1.3 km

Mall

Surabaya Plaza

1.8 km

Landmark

Taman Dayu Waterpark

1.2 km

Park

Surya Park

1.8 km

Landmark

Taman Bungkul

3.3 km

Shopping Area

WTC Surabaya HANDPHONE CENTER

1.0 km

Landmark

Rumah Suci Bodhimandala

630 m

Landmark

November 10th Museum

1.7 km

Landmark

Hokky Buah Panglima Sudirman

820 m

Landmark

Jalan Pahlawan

1.8 km

Landmark

Taman Surabaya

870 m

Golf Course

Taman Dayu Golf Course

860 m

Landmark

Visma Art Gallery

870 m

Shopping Area

Hi-Tech Mall

2.4 km

Park

Ade Irma Suryani Nasution Park

1.2 km

Mosque

Sunan Ampel's Tomb

3.5 km

Landmark

Monkasel

2.1 km

Landmark

Taman Prestasi

1.8 km

Nearby

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

510 m

Public Building

Grahadi Building

510 m

Mall

Tunjungan Plaza

510 m

Jl. Walikota Mustajab

Surabaya Town Hall

510 m

Square

Taman Apsari

510 m

Restaurants

Fish & Co

50 m

Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5

Mr. Fox Surabaya

30 m

Jl. Embong Malang No.1-5 Tunjungan Plaza 5

X.O. Chinese Cuisine

290 m

Jl. Basuki Rachmad 8-12 Tunjungan Plaza 4 LG 08-09

Flip Burger

30 m

Jl. Embong Malang No.31 Tunjungan Plaza 6

Shabu-Shabu On Yasai

50 m

Jl. Embong Malang 1,3,5 Tunjungan Plaza 5

Ta Wan Plaza Tunjungan

60 m

Jl. Embong Malang 7-21 Plaza Tunjungan IV Lantai V

Taste Van Java

50 m

Tunjungan Plaza V 5th Floor

Chung Gi Wa

70 m

Jl. Jenderal Basuki Rachmat Tunjungan Plaza 5

Thai Street

230 m

Jl. Basuki Rahmat No. 8 - 12 Tunjungan Plaza 6

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Questions of the users

About Four Points By Sheraton Surabaya, Tunjungan Plaza

Is there a family room option available that can accommodate two adults and two children?

12 April 2024

The hotel offers Deluxe Rooms (28m) with King or Twin beds, Premium Rooms (40m) with a King bed, and Premium Suites (53m) with a King bed. The bed sizes are KING 200x200cm and TWIN 140x200cm/bed.

Are there connecting rooms available for families traveling together?

20 March 2024

Connecting options are available between Deluxe-Deluxe, Deluxe-Premium, and Deluxe-Premium Suite. Due to limited availability, these can only be confirmed upon arrival.

Can I store my frozen food in the hotel during my stay?

28 February 2025

The hotel can assist with storing frozen food in their chiller storage for guests.

What is the size of the beds offered in the hotel's rooms?

15 July 2024

The King bed measures 200x200 cm, while the Twin beds are 140x200 cm each.

Is breakfast included in the room booking, and how many persons are entitled?

10 November 2024

Breakfast is included for two guests per room. Additional breakfasts can be arranged at check-in for a fee.

How easily can I access the hotel from the nearest toll road?

5 June 2024

The nearest toll access is through Pintu Tol Dupak, approximately 15 minutes away from the hotel.

Are smoking rooms available at the hotel?

22 August 2024

Yes, smoking rooms are available in all room types, but requests for smoking rooms are subject to availability upon arrival.

Could you provide details on the airport transfer service to Juanda International Airport?

30 September 2025

The airport transfer service has an additional charge of IDR 490,000 net per car one way, typically using a Toyota Innova.

Can I obtain a confirmation letter from the hotel for visa purposes?

18 January 2025

Confirmation letters are provided only for direct bookings made with the hotel. A stay reference letter can be issued after checkout if necessary.

Is it possible to request extra beds during the stay?

14 March 2024

Requests for bed type changes and extra beds can be made at check-in, subject to availability. An additional fee of IDR 665,500 net per bed per night will apply.