Four Points By Sheraton Surabaya, Tunjungan Plaza, Surabaya
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Key details
About the Hotel
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
-
Close to the historic old town
Perfect
9.1
9.8
/10
4.7
4.8
/5
Amenities
Four Points By Sheraton Surabaya, Tunjungan Plaza offers a full-service business center equipped with meeting rooms for up to 300 guests. The onsite fitness center features modern exercise equipment. An outdoor pool provides a space for relaxation and leisure.
Rooms
The hotel provides 348 spacious guest rooms, including suites with panoramic views of the city. Each room is equipped with a 49-inch LED television and a comfortable work desk. The beds feature plush bedding for improved rest.
Location
Four Points By Sheraton Surabaya is located adjacent to Tunjungan Plaza, providing direct access to a wide array of shops and dining options. The hotel is a short distance from Surabaya's cultural landmarks and attractions. Guests can easily explore the vibrant city of Surabaya from this central vantage point.
Dining
The hotel features its own restaurant, Kook, which serves both local and international cuisine. Additionally, the hotel has a casual bar offering a selection of beverages and snacks. Room service is also available for guests dining in the comfort of their rooms.
Business
The hotel supports business travelers with meeting spaces designed for varying group sizes. High-speed internet access is available throughout the property for seamless connectivity. Catering services are provided for events held onsite.
Highlights
Location: Adjacent to Tunjungan Plaza
Rooms: 348 spacious guest rooms
Dining: Kook restaurant offers international cuisine
Business: High-speed internet access available
Must-do experiences
Visit Tunjungan Plaza for local shopping and unique eateries.
Try Nasi Goreng Kampung at the nearby Warung Sate Shinta.
Explore the historical sights at House of Sampoerna museum.
Wander through the vibrant Pasar Atum market for souvenirs.
Catch a traditional Batik workshop for a hands-on cultural experience.
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Select your room type
Four Points By Sheraton Surabaya, Tunjungan Plaza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family Room
2 persons
305 sq. feet
1 Double bed
Shower
Air conditioning
room details
Deluxe King Room
2 persons
305 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room
2 persons
305 sq. feet
2 Single beds
Shower
Air conditioning
room details
Premium King Room
2 persons
435 sq. feet
1 King-size bed
Shower
Air conditioning
room details
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Facilities
Four Points By Sheraton Surabaya, Tunjungan Plaza offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
BBQ facilities
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Four Points by Sheraton Surabaya offers delightful dining at Lime Restaurant, where the vibrant flavors of Asian cuisine come alive in a family-friendly setting. Additionally, the Lobby Lounge provides a cozy space for evening cocktails and light snacks, perfect for unwinding after a day of exploring Surabaya.
Lime Restaurant
Asian
Ambiance
Modern, family-friendly atmosphere for casual gatherings or special occasions.
Key Offerings
Savor an array of Halal meals, with dishes crafted to highlight authentic Asian flavors. Ideal for shared moments with loved ones.
Reservation
Not needed.
Open daily from 06:00 to 22:00.
Lobby Lounge
Casual dining with a focus on snacks and beverages.
Ambiance
A warm and inviting space perfect for relaxation, featuring comfortable seating and a welcoming vibe.
Key Offerings
Enjoy expertly crafted cocktails in the evening alongside freshly brewed coffee paired with delectable pastries or light bites.
Reservation
Not needed.
Hours vary; generally open throughout the day.
Four Points By Sheraton Surabaya, Tunjungan Plaza Location
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Map view
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Jl. Basuki Rachmad 8-12 Tunjungan Plaza 4 LG 08-09
Flip Burger
100 ft
Jl. Embong Malang No.31 Tunjungan Plaza 6
Shabu-Shabu On Yasai
200 ft
Jl. Embong Malang 1,3,5 Tunjungan Plaza 5
Ta Wan Plaza Tunjungan
200 ft
Jl. Embong Malang 7-21 Plaza Tunjungan IV Lantai V
Taste Van Java
200 ft
Tunjungan Plaza V 5th Floor
Chung Gi Wa
300 ft
Jl. Jenderal Basuki Rachmat Tunjungan Plaza 5
Thai Street
800 ft
Jl. Basuki Rahmat No. 8 - 12 Tunjungan Plaza 6
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Siola Surabaya Museum
7 minutes walking
Cultural insight into Surabaya's history with interactive exhibits and historical artifacts, free admission on certain days.
Heroes Monument and 10th November Museum
25 minutes walking
A tribute to Indonesian heroes, featuring a stunning monument and museum highlighting the struggle for independence.
Pointed Bamboo Monument
15 minutes walking
Iconic landmark symbolizing Surabaya's history with unique architecture and landscaped gardens surrounding it.
Surabaya Zoo
10 minutes drive
One of the oldest zoos in Southeast Asia, housing diverse wildlife and offering engaging family-friendly activities.
Bike Tours
15 minutes walking
Guided bike tours through Surabaya's historic districts, suitable for all ages, providing a unique perspective on local life.
Spa and Wellness
10 minutes walking
Various local spas offer authentic Indonesian wellness experiences, ideal for relaxation after a day of exploration.
Local Night Markets
15 minutes walking
Vibrant night markets featuring local vendors selling crafts, street food, and entertainment, reflecting Surabaya's culture.
Waterpark Fun
10 minutes drive
Taman Dayu Waterpark features thrilling water slides and pools, perfect for thrill-seekers and families alike.
Fish & Co
1 minute walking
Relaxed atmosphere specializing in seafood, offering a range of dishes with a signature fish and chips worth trying.
Mr. Fox Surabaya
1 minute walking
Chic dining space serving modern Asian cuisine with unique flavors, perfect for a casual meal or celebrating a special occasion.
Shabu-Shabu On Yasai
1 minute walking
Authentic Japanese hot pot experience, where diners can enjoy fresh ingredients and flavorful broth, reservations recommended.
X.O. Chinese Cuisine
4 minutes walking
Exquisite Chinese dishes in an elegant setting, offering vegetarian options and catering to various dietary needs.
Grand City Surabaya
20 minutes walking
Popular shopping center featuring a range of entertainment, from cinemas to arcade games, perfect for families and friends.
Surabaya Plaza
20 minutes walking
A mix of shopping and dining with regular events and pop-up markets, offering a lively atmosphere for all ages.
Taman Bungkul Park
35 minutes walking
Family-friendly park featuring playgrounds, open spaces, and occasional live music events, creating a vibrant community vibe.
Local Jazz Clubs
15 minutes drive
Intimate venues hosting weekly jazz nights, providing a relaxed atmosphere for music lovers to enjoy local talents.
Getting around
City Centre
Surabaya3 min
·
700 ft
Airports
Juanda International Airport (SUB)33 min
·
13.6
mi
Abdul Rachman Saleh Airport (MLG)130 min
·
53.6
mi
Train
Gubeng Train Station18 min
·
5000 ft
Pasar Turi Train Station Surabaya21 min
·
1.1
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of Rp 150,000 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
12
Number of rooms:
294
Former name
four points by sheraton surabaya, pakuwon indah
Reviews and Ratings
Feedback about Four Points By Sheraton Surabaya, Tunjungan Plaza from previous guests about their experience.
Review score
Based on 157 verified reviews
9.2/10
Perfect
98%
Recommend
Breakfast
9.9/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
9.4/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.8/10
Guest reviews
based on 363 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Four Points By Sheraton Surabaya, Tunjungan Plaza
Is there a family room option available that can accommodate two adults and two children?
12 April 2024
The hotel offers Deluxe Rooms (28m) with King or Twin beds, Premium Rooms (40m) with a King bed, and Premium Suites (53m) with a King bed. The bed sizes are KING 200x200cm and TWIN 140x200cm/bed.
Are there connecting rooms available for families traveling together?
20 March 2024
Connecting options are available between Deluxe-Deluxe, Deluxe-Premium, and Deluxe-Premium Suite. Due to limited availability, these can only be confirmed upon arrival.
Can I store my frozen food in the hotel during my stay?
28 February 2025
The hotel can assist with storing frozen food in their chiller storage for guests.
What is the size of the beds offered in the hotel's rooms?
15 July 2024
The King bed measures 200x200 cm, while the Twin beds are 140x200 cm each.
Is breakfast included in the room booking, and how many persons are entitled?
10 November 2024
Breakfast is included for two guests per room. Additional breakfasts can be arranged at check-in for a fee.
How easily can I access the hotel from the nearest toll road?
5 June 2024
The nearest toll access is through Pintu Tol Dupak, approximately 15 minutes away from the hotel.
Are smoking rooms available at the hotel?
22 August 2024
Yes, smoking rooms are available in all room types, but requests for smoking rooms are subject to availability upon arrival.
Could you provide details on the airport transfer service to Juanda International Airport?
30 September 2025
The airport transfer service has an additional charge of IDR 490,000 net per car one way, typically using a Toyota Innova.
Can I obtain a confirmation letter from the hotel for visa purposes?
18 January 2025
Confirmation letters are provided only for direct bookings made with the hotel. A stay reference letter can be issued after checkout if necessary.
Is it possible to request extra beds during the stay?
14 March 2024
Requests for bed type changes and extra beds can be made at check-in, subject to availability. An additional fee of IDR 665,500 net per bed per night will apply.
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