Citizenm San Francisco Union Square, San Francisco – Luxury 5★ Hotel from 140$| HotelBest.net

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Citizenm San Francisco Union Square Hotel Exterior photo

Citizenm San Francisco Union Square Hotel Hostel Beds photo

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Key details

About the Hotel

72 Ellis Street, San Francisco, California, United States, CA 94102

Close to Union Square

Great

8.9

9.4

/10

4.5

Amenities

Citizenm San Francisco Union Square includes a 24-hour business center, providing guests with spaces to work efficiently. The hotel boasts an on-site restaurant, canteenM, offering a range of international dishes and drinks. The communal living spaces are equipped with self-check-in kiosks, allowing for a seamless arrival experience.

Rooms

Rooms at Citizenm San Francisco Union Square offer premium comfort with large king-size beds and luxury bedding. Each room includes a flat-screen TV with streaming capabilities, combining entertainment with convenience. The innovative mood lighting system allows guests to adjust their room ambiance to suit personal preferences.

Location

Situated just a short walk from Union Square, the hotel places guests in proximity to popular shopping and cultural attractions. Nearby public transit options connect visitors to key points across the city. The hotel's central location makes it a strategic base for exploring San Francisco.

Business

The business center is supported by meeting rooms equipped with presentation technology, catering to professional needs. High-speed internet access is available throughout the hotel, facilitating seamless connectivity. The location's accessibility enhances convenience for business travelers.

Dining

Dining options include the canteenM, featuring locally sourced food and a variety of beverages throughout the day. The bar offers an array of crafted cocktails and wines, perfect for unwinding after a day of exploration. Guests can also enjoy 24-hour snack offerings for on-the-go refueling.

Highlights

Location: Steps from Union Square

Rooms: Premium king-size beds & luxury bedding

Dine: Diverse menu at canteenM

Business: Well-equipped meeting rooms

Must-do experiences

Savor sourdough bread at Boudin Bakery in Fisherman's Wharf.
Visit the Ferry Building Marketplace for artisan food and local goods.
Take a stroll in the lesser-known Presidio for stunning bay views.
Explore the hidden alleys of Chinatown for unique shops and dim sum.
Experience a vibrant evening at Mission District's murals and eateries.

View all

Select your room type

Citizenm San Francisco Union Square Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room Accessible

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room High Floor

2 persons

155 sq. feet

1 King-size bed

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Citizenm San Francisco Union Square Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Welcome drink

Dining

Restaurant

Business

Business centre

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
iPad

Dining Onsite

Experience the vibrant American flavors at canteenM, a relaxed dining space that invites guests to unwind at any hour. From invigorating breakfasts to leisurely lunches and dinners, this modern eatery offers a taste of local culinary delights in a welcoming atmosphere.

Citizenm San Francisco Union Square Hotel Restaurant photo

canteenM

American

Ambiance

Contemporary and stylish, canteenM features a modern setting that blends comfort with an inviting atmosphere for casual dining.

Key Offerings

Guests can enjoy an à la carte breakfast each morning, with options that highlight fresh ingredients and local inspirations. The menu also caters to both lunch and dinner, offering a satisfying array of American dishes.

Reservation

Not needed

Open for breakfast, lunch, and dinner; hours vary.

Citizenm San Francisco Union Square Hotel Location

72 Ellis Street, San Francisco, California, United States, CA 94102

Map view

72 Ellis Street, San Francisco, California, United States, CA 94102

City landmarks

Harbour

Pier 39

1.6 mi

Landmark

Chinatown

2300 ft

Monument

Lombard Street

1.3 mi

Shopping Area

Union Square

2300 ft

Market

Ferry Building

1.3 mi

Gallery

San Francisco Museum of Modern Art

2900 ft

Cable Car

Cable Car Museum

2300 ft

Tower

Coit Tower

1.1 mi

Museum

Exploratorium

1.3 mi

Public Building

San Francisco City Hall

4900 ft

Museum

Asian Art Museum

4900 ft

Museum

Contemporary Jewish Museum

2900 ft

Harbour

Fisherman's Wharf

1.6 mi

Island

Alcatraz Island

3.0 mi

Historic Site

Painted Ladies

1.5 mi

Church

Grace Cathedral

2300 ft

Museum

Children's Creativity Museum

3400 ft

Event hall

Moscone Center

3400 ft

Museum

Wells Fargo History Museum

2900 ft

Baseball Stadium

Oracle Park

1.3 mi

Church

St. Patrick's Catholic Church

2900 ft

Fountain

Lotta's Fountain

2900 ft

Mall

Westfield San Francisco Centre

3000 ft

Gallery

Xanadu Gallery

2300 ft

Mall

Metreon

3400 ft

Museum

Yerba Buena Center for the Arts

2900 ft

Museum

San Francisco Railway Museum

1.3 mi

Nearby

Bush St What3words: ///also.secret.ever

Dragon's Gate

1900 ft

Museum

Museum of the African Diaspora

1800 ft

Garden

Yerba Buena Gardens

3400 ft

Restaurants

John's Grill

400 ft

63 Ellis St

Johnny Foley's

800 ft

243 Ofarrell St

Les Joulins Jazz Bistro

300 ft

44 Ellis St

Puccini & Pinetti

600 ft

129 Ellis St

King Of Thai Noodle

600 ft

1400 California St

Sears Fine Food

1500 ft

439 Powell Street

Dojima-Ann

700 ft

219 Ofarrell St between Powell St & Cyril Magnin St

Taste On Ellis

400 ft

134 Ellis St

Boudin Bakery

900 ft

170 Ofarrell St Macy's

Infusion Lounge

600 ft

124 Ellis St

Explore San Francisco

Chinatown

9 minutes' walk

Cultural hub featuring unique shops and restaurants. Experience the vibrant Chinatown, one of the largest outside Asia.

Union Square

9 minutes' walk

Famous plaza known for its shopping, art galleries, and seasonal events. A must-visit for visitors wanting local flavor.

Museum of the African Diaspora

10 minutes' walk

Art and culture museum celebrating the history of African diaspora. Offers engaging exhibits and free admission days.

San Francisco Museum of Modern Art

11 minutes' walk

Home to an extensive collection of modern and contemporary art. Hosts rotating exhibitions and offers guided tours.

Cable Car Ride

9 minutes' walk

Iconic San Francisco experience. Enjoy a thrilling ride with incredible city views. Tickets can be purchased at the cable car turnarounds.

Yoga in the Park

13 minutes' walk

Relaxing yoga sessions in Yerba Buena Gardens. Great for wellness seekers. Check local schedules for classes or rentals.

Team Building Activities

5 minutes' drive

Local businesses offer various corporate team-building activities. Perfect for business travelers seeking unique experiences.

John's Grill

2 minutes' walk

Classic American restaurant known for its steaks and seafood. Enjoy a relaxed atmosphere suitable for families and couples.

Puccini & Pinetti

2 minutes' walk

Italian dining featuring homemade pasta and wood-fired pizzas. Offers a cozy ambiance with gluten-free options available.

Les Joulins Jazz Bistro

1 minute' walk

Charming venue with live jazz and great food. A perfect spot for couples looking for an enjoyable night out.

Golden Gate Theatre

15 minutes' walk

Historic venue hosting Broadway shows and live performances. Ideal for families and couples seeking evening entertainment.

Comedy Improv at The Punch Line

10 minutes' drive

Renowned comedy club featuring local and national talent. Great for a fun night out with friends or solo travelers.

Getting around

City Centre

San Francisco21 min · 1.1 mi

Airports

San Francisco International (SFO)35 min · 14.2 mi

Oakland International (OAK)48 min · 19.7 mi

Train

Caltrain - 4th & King Street Station18 min · 5000 ft

Underground

Powell Street Station3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$22 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

195

Reviews and Ratings

Feedback about Citizenm San Francisco Union Square Hotel from previous guests about their experience.

Review score

Based on 1518 verified reviews

9.1/10

Perfect

95%

Recommend

Cleanliness

9.3/10

Comfort

9.2/10

Facilities

9.0/10

Free Wi-Fi

9.0/10

Location

9.2/10

Staff

9.3/10

Value for money

8.7/10

Stephen from United Kingdom

Single

King Room High Floor

3 nights in November 2025

Reviewed:January 15, 2026

9.3/10

Amazing Stay! Superb Experience!

superb locationmodern roomfresh option

The location was super convenient, a real plus for my needs. The room was clean and modern. it was quite comfortable. Breakfast offered tasty and fresh options. I found it the perfect start to my busy days. I appreciated the seamless check-in, too!

I found the room to be a bit small.

Facilities

9/10

The lobby offered a spacious coworking area. It was great for getting some work done. Security staff were always on duty, offering a secure environment. The entrance required a key for floor access.

Dining

9/10

The hotel had a bar, and the restaurant stayed open 24 hours. This was convenient! I could grab a drink or a meal at any time. The drinks were good and affordable. That's ALWAYS a bonus!

Rooms

10/10

The room featured cool technologies like automated blinds and light settings. I controlled everything from an iPad. The bed was huge and very comfy! A good range of TV channels provided entertainment.

0 Helpful

Show less

Christopher from United Kingdom

Couple

king room

4 nights in November 2025

Reviewed:January 03, 2026

9/10

easy accessfriendly staffcool vibe

the location provided easy access to transportation options. the staff was consistently friendly and helpful throughout my stay. i found the lobby to have a cool vibe.

0 Helpful

Eddie from United Kingdom

Single

King Room

3 nights in November 2025

Reviewed:December 30, 2025

6/10

Acceptable but Disappointing

central locationsmall roombuggy controls

The hotel has a good, central location.

The room was far too small. I had trouble sleeping due to street noise. Thin windows did not help. The electronic controls were buggy. The tablet barely worked.

0 Helpful

Philip from United Kingdom

Couple

King Room

3 nights in November 2025

Reviewed:December 16, 2025

5/10

Small Room, Poor Ventilation

small deskstale air

The room was quite small, almost claustrophobic. Ventilation was not good. The air felt stale. The small desk wasn't practical. These issues impacted my stay negatively.

0 Helpful

William from United Kingdom

Single

King Room

6 nights in November 2025

Reviewed:December 13, 2025

7/10

friendly staffsuper clean hotelfast wi-fiwindow proximityimpractical sinksmall room

The staff was very friendly and helpful! The hotel and rooms were also super clean. The free wi-fi was very fast. I loved the cozy feel of the lobby. There was so much space to lounge around.

The bed was placed right next to the window. This made it difficult to move comfortably around it. The sink was located in the room instead of in the bathroom. This was quite impractical. The rooms were rather small. The stay felt a bit cramped.

0 Helpful

jessica from united states

king room

3 nights in November 2025

Reviewed:November 27, 2025

9.0/10

a sweet stay in the city

perfect locationgreat serviceeasy outings

the location suited us perfectly, offering easy access to various parts of the city. the staff provided great overall service at the hotel, always ready to assist. the location proved very convenient for exploring nearby restaurants and cafes, awesome for easy outings.

the room felt a bit small for the price, even though i knew it was part of the concept.

Service

9/10

staff interactions were personable and pleasant. the team readily provided guidance and addressed my queries. i appreciated their readiness to help and offer advice on local attractions. but i liked it very much!

Rooms

9/10

the room showcased a smart design. a comfortable bed and convenient drawers enhanced the usability. the colorfull light added a special and romantic touch. i was on the 12th floor, and the view was amazing!

Facilities

9/10

The entrance area on the 3rd floor provided a relaxed and functional space. the self-check-in process was straightforward. design furniture, tv, and sofa areas cultivated a great home-like atmosphere. I relaxed a lot there.

0 Helpful

Eddie from United States

Single

King Room

3 nights in June 2025

Reviewed:July 08, 2025

9/10

fruit saladcentral locationconstant bodyguard

The breakfast options were diverse. I saw fruit salads, pastries, and sandwiches available. The location is central! It is close to the Powell station for BART. A bodyguard is always present at the entrance. I appreciated that feeling of security.

The sink was in the room and not in the bathroom. This was a little impractical.

0 Helpful