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From482US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Steps from the beach
Very good
7.9
7.8
/10

Amenities

Altitude At Krystal Grand Cancun offers a variety of amenities including a Grand Pool Complex with swim-up bars and a dedicated family pool. The resort has 7 dining options, providing diverse culinary experiences from Italian to Asian cuisine. For relaxation, the property includes a full-service spa that features treatments inspired by local traditions.

Rooms

The hotel includes 388 spacious rooms, each equipped with private balconies featuring ocean or garden views. Suites offer upgraded amenities such as separate living areas and hot tubs. Room options cater to various guest preferences with family suites and romantic ocean-view rooms.

Location

Situated along the beautiful blue waters of the Caribbean, Altitude At Krystal Grand Cancun provides easy access to local attractions. The hotel is just 15 minutes from downtown Cancun and a short distance from various shopping and entertainment options. Guests can explore nearby eco-parks and historical sites within a short drive.

Wellness

The hotel's wellness offerings include a complete spa with various treatments and fitness classes. Guests can participate in yoga sessions and enjoy relaxing massage therapies. The spa presents an array of services designed to promote relaxation and rejuvenation.

Dining

The hotel's dining options include 7 restaurants, each providing a different culinary experience. Guests can choose from international cuisine to local specialties, ensuring a variety of flavors. Special themed dinners and beachside service are also available, enhancing the dining experience.

Highlights

Location: Direct beach access and ocean views

Rooms: Private balconies with ocean views

Dining: 7 diverse dining options

Wellness: Full-service spa with various treatments

Pools: Grand Pool Complex with swim-up bars

Must-do experiences

  • Visit El Rey Ruins early for a quiet glimpse of ancient Mayan history.
  • Savor authentic tacos al pastor at Taquería Los De Pescado nearby.
  • Explore Mercado 28 for unique crafts and local street food delights.
  • Take a guided tour at the Museo Maya de Cancun for rich cultural insights.
  • Relax at the hidden Playa Chac Mool beach, a peaceful retreat.
View all

Select your room type

Altitude At Krystal Grand Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
540 sq. feet 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

Altitude At Krystal Grand Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Altitude At Krystal Grand Cancun, guests can indulge in a delightful culinary experience that ranges from traditional Mexican fare to enticing international flavors. With a lively atmosphere and a variety of dining options, every meal becomes an occasion worth savoring.
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a brightly colored and cheerful indoor play area designed for children. The walls are mostly white, with a vibrant, swirling rainbow-colored ceiling. The floor is covered in a soft, green and blue patterned mat. 

Several round, green
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a well-lit, upscale restaurant interior, likely a buffet or a dining area with a buffet spread. 

In the foreground, there's a long wooden buffet counter with a sleek, light-colored countertop. On the counter, various food items are d
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a stylish bar scene. The bar counter is a light beige color with a darker wooden base. Several dark blue wine glasses are lined up on the counter, some with small, dark coasters underneath. 

Behind the bar, there's a well-stocked liq

Restaurant O

Mexican and International
Ambiance
Family friendly
Key Offerings
A mix of traditional Mexican favorites and international dishes served in a welcoming environment. Breakfast is filled with vibrant flavors, while dinner allows for relaxation after a day in the sun.
Reservation
Not needed
Breakfast: 06:30 - 11:00; Dinner: 17:00 - 23:00 (Daily)

Risotto

Italian
Ambiance
Family friendly
Key Offerings
A cozy setting perfect for lovers of Italian cuisine. Signature pasta dishes and classic recipes delight diners in the evening ambiance.
Reservation
Not needed
Dinner: 18:30 - 23:00 (Daily)

Ayami

Asian
Ambiance
Family friendly
Key Offerings
Dine on a flavorful selection of Asian dishes, offering a chance to explore various tastes and aromas from across the continent in an inviting atmosphere.
Reservation
Not needed
Dinner: 18:30 - 23:00 (Daily)

The Grill

Steakhouse and Grill/BBQ
Ambiance
Family friendly
Key Offerings
A vibrant grill serving tender cuts and barbecue classics, complemented by a warm atmosphere that makes it ideal for family meals throughout the day.
Reservation
Not needed
Lunch: 12:00 - 23:00; Dinner: 12:00 - 23:00 (Daily)

Red Fish

Seafood
Ambiance
Family friendly
Key Offerings
Offering a coastal vibe, Red Fish serves up fresh seafood delights perfect for brunch or lunch while embracing the laid-back beach atmosphere.
Reservation
Not needed
Brunch: 11:00 - 18:00; Lunch: 11:00 - 18:00 (Daily)

La Taqueria

Mexican
Ambiance
Family friendly
Key Offerings
Experience authentic Mexican tacos and street food in a casual setting perfect for immersing in local flavors during a cozy dinner.
Reservation
Not needed
Dinner: 19:00 - 23:00 (Daily)

The Beach Bar & Grill

American and Mexican
Ambiance
Family friendly
Key Offerings
A relaxed spot for casual bites, ideal for enjoying beachside meals with refreshing cocktails during the day.
Reservation
Not needed
Brunch: 10:00 - 18:00; Lunch: 10:00 - 18:00 (Daily)

Altitude At Krystal Grand Cancun Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
1100 ft
Restaurants
Restaurante Ayami
200 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
400 ft
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
600 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
800 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
600 ft
Boulevard Kukulkan
La Joya
700 ft
Kukulcan Blvd 9. 5
Tradewinds Restaurant
400 ft
Boulevard Kukulcan The Royal Caribbean
El Mercado
1100 ft
Boulevard Kukulcan Hyatt Ziva
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
1100 ft
Blvd Kukulkal Km. 9.5
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
12 minutes' walk
Coco Bongo offers an electrifying nightlife experience with shows, live performances, and acrobatics that captivate all ages.
Cancun Convention Center
Cancun Convention Center
12 minutes' walk
The Cancun Convention Center hosts exhibitions, cultural events, and business gatherings, showcasing local and international talents.
Chac Mool Beach
Chac Mool Beach
12 minutes' walk
Chac Mool Beach features picturesque sands and vibrant beach bars, ideal for relaxation and water activities under the sun.
Delphinus Dreams
4 minutes' walk
Delphinus Dreams offers unique dolphin interaction experiences, perfect for families and marine life enthusiasts looking for fun.
Water Sports at Chac Mool Beach
12 minutes' walk
Chac Mool Beach is excellent for water sports like jet skiing and parasailing, providing thrills and stunning views of the coast.
Relaxation at a Local Spa
5 minutes' drive
Local spas offer a range of treatments including massages and yoga sessions, ideal for unwinding after a day of adventures.
Restaurante Ayami
Restaurante Ayami
1 minute' walk
Ayami features sushi and Asian fusion cuisine in a chic atmosphere, known for its fresh ingredients and signature rolls.
Restaurante Risotto
Restaurante Risotto
2 minutes' walk
Risotto serves Italian delicacies with a cozy ambiance, highlighting pasta dishes and excellent wine selections for a fine dining touch.
Isla Contoy
Isla Contoy
3 minutes' walk
Isla Contoy specializes in Mexican seafood caught fresh daily, offering a laid-back vibe and stunning ocean views, perfect for dinner.
The City Nightclub
The City Nightclub
12 minutes' walk
The City is a high-energy nightclub featuring top DJs and stunning light shows, making it a favorite spot for nightlife enthusiasts.
Playa Forum
Playa Forum
12 minutes' walk
Playa Forum offers beachside relaxation during the day and transforms into a lively party scene at night, suitable for all ages.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.9 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun

Reviews and Ratings

Feedback about Altitude At Krystal Grand Cancun from previous guests about their experience.
Review score
Based on 365 verified reviews
7.9/10
Very good
74%
Recommend
Breakfast
6.9/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.4/10
Free Wi-Fi
9.8/10
Location
9.3/10
Paid Wi-Fi
7.9/10
Staff
8.4/10
Value for money
7.9/10
Guest reviews
based on 361 reviews
7.9/10
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15Mar2026Select date
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16Mar2026Select date
Rooms and Guests2 Guests, 1 Room