How long in advance can a reservation be canceled without penalty, particularly during ongoing health concerns?
5 March 2024
The cancellation policy varies based on the rate selected at the time of booking. 75 photos
Hoian Sincerity Hotel & Spa, Hoi An
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Key details
About the Hotel
No1 Le Dinh Tham, Hoi An,
- Close to the Historic Old Town
Perfect
9.0
9.7
5.0
4.8
4-star luxury resort in Hoi An
Location
Hoian Sincerity Hotel & Spa is centrally located in Hoi An, offering immediate access to the ancient town and nearby attractions. Guests can explore the picturesque landscapes and traditional architecture just a short walk from the hotel. The well-planned shuttle service allows convenient trips to An Bang beach, located 2.5 km away.
Rooms
The hotel provides a variety of room categories, including Superior, Deluxe, and the standout
Dining
Dining options at the hotel are offered at
Wellness
Family Amenities
Hoian Sincerity Hotel offers family-friendly accommodations, providing special amenities for children. Family Rooms are designed for comfort, with areas for both adults and children to relax together. The hotel also provides daily fresh fruit platters and adventure-filled experiences suitable for families.
Highlights
Location: Ancient Town Access
Rooms: Sincerity Suite
Dining: Sincerity Restaurant
Wellness: Shining Spa
Must-do experiences
- Savor Cao Lau at Central Market for the best local noodle dish.
- Join a lantern-making workshop at Red Cloth for a unique souvenir.
- Visit the Japanese Covered Bridge for a stunning photo op.
- Explore the ancient town at sunset for a magical ambiance.
- Don't miss Hoi An Night Market for local crafts and street food.
Select your room type
Hoian Sincerity Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Twin Room Balcony2 persons28 sq. feet2 Single bedsAir conditioningBalconyroom details
- Junior Twin Room Balcony City view2 persons30 sq. feet2 Single bedsAir conditioningBalconyroom details
- Deluxe Double Room Balcony2 persons30 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hoian Sincerity Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Locker room
- Lift
- Currency exchange
Sports & Fitness
- Fitness centre
- Snorkelling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Car hire
- Laundry
- Tours/Ticket assistance
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At Hoian Sincerity Hotel & Spa, dining options harmoniously blend Asian and international cuisines in a setting that invites relaxation and indulgence. Enjoy delectable meals paired with refreshing drinks in inviting spaces designed for comfort and connection.
Hoian Sincerity Hotel & Spa Location
No1 Le Dinh Tham, Hoi An,
Explore Hoi An
Local Highlights Near Hoian Sincerity Hotel & Spa
Hoi An Ancient Town
17 minutes' walk
UNESCO World Heritage site with ancient architecture, vibrant markets, and traditional lanterns. A hub of culture and history.
Japanese Covered Bridge
17 minutes' walk
Iconic wooden bridge dating back to the 18th century. A perfect photo opportunity, symbolizing Hoi An's cultural blend.
Museum of Trade Ceramics
17 minutes' walk
Showcases Hoi An's trading history through beautiful ceramic artifacts. Offers guided tours and educational exhibits.
Chuc Thanh Pagoda
2 minutes' walk
One of the oldest pagodas in Hoi An, known for its peaceful atmosphere and stunning architecture, perfect for a quiet visit.
Bay Mau Coconut Forest Tour
4 minutes' drive
Eco-adventures through lush mangroves via kayak. Great for nature lovers and families seeking a unique experience.
SuperFit Gym
2 minutes' walk
Offers fitness facilities and classes. A good option for health-conscious travelers wanting to stay active.
Traditional Cooking Class
15 minutes' drive
Hands-on classes exploring Vietnamese cuisine with local chefs. Reservations recommended for this culinary experience.
An Bang Beach Relaxation
10 minutes' drive
Tranquil beach with soft sand and clear waters, ideal for relaxing, swimming, or enjoying local seafood at beachfront cafes.
The Hoian Sincerity Restaurant
1 minute' walk
On-site dining featuring local Vietnamese cuisine. Casual atmosphere and renowned for its fresh, authentic dishes.
Smile Cafe Hoi An
3 minutes' walk
Charming cafe offering Vietnamese dishes and international favorites. Vegetarian options available; cozy ambiance.
Hoi An Beer House
5 minutes' walk
Popular spot for local beers and snacks. A lively atmosphere perfect for enjoying Hoi An's nightlife with friends.
ROM VEGETARIAN Bistro
4 minutes' walk
Vegetarian garden cafe with an array of delicious dishes showcasing fresh local ingredients. Reservations recommended.
Hoi An Market
17 minutes' walk
Bustling market featuring local goods, crafts, and street food. Great for immersing in Hoi An's vibrant culture.
The Cocktail House
10 minutes' drive
Trendy bar with lively cocktails and often has live music. A great nightlife spot for both locals and tourists.
The Hoi An Improv Show
15 minutes' drive
Interactive improv comedy show suitable for all ages. A unique evening entertainment option with lots of laughs.
Jack's Cat Cafe
2 minutes' walk
A cozy cat cafe where guests can enjoy coffee with adoptable cats. Perfect for animal lovers and families alike.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Hoian Sincerity & Spa provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of rooms:
73
Reviews and Ratings
Feedback about Hoian Sincerity Hotel & Spa from previous guests about their experience.
Guest reviewsbased on 877 reviews
David from United States
Single
Deluxe Double Room Balcony
4 nights in November 2025
|
Reviewed: January 17, 2026
6/10
Acceptable Stay with Clear Drawbacks
bad aircon non-functioning safe
The staff were mostly helpful . They addressed my basic inquiries without issue.
The air conditioning system proved inadequate. Temperatures inside the building, especially my room on the fifth floor, remained uncomfortably high. I had to move rooms because of this, but the new room's safe did not work. This was a waste of my time.
0 Helpful
Nathaniel from United Kingdom
Family with children
deluxe double room balcony
4 nights in November 2025
|
Reviewed: January 08, 2026
6/10
weak air conditioning cracked tiles
the air conditioning was quite weak i found it difficult to cool the room adequately even at night the bathroom fixtures showed considerable wear the shower head had limescale build-up and the sink drained slowly i also observed cracked tiles near the shower area the room lacked soundproofing i was frequently disturbed by noise from the hallway and adjacent rooms.
0 Helpful
Christopher from United States
Family with children
Superior Double Room Balcony
3 nights in August 2025
|
Reviewed: October 04, 2025
9/10
beautiful room beach shuttle
the staff showed so much kindness. the room was a superior double room balcony. it was beautiful. the hotel offered a shuttle to downtown and the beach. it departed often through the day.
the rooms seemed old.
0 Helpful
Show more reviews
Questions of the users
About Hoian Sincerity Hotel & Spa
What specific types of equipment are available in the exercise facility?
12 April 2024
The exercise room is equipped with updated machines; please check the hotel's website for detailed information. Is there a shuttle service provided to nearby beaches and local attractions?
21 March 2024
Currently, there is no shuttle bus service available to the beach or town. Are weight training options available in the hotel's gym?
17 April 2024
Yes, weights are available for guests to use in the gym. Is there access to lifts for guests traveling between floors?
4 May 2024
Yes, lifts are accessible to help guests reach their rooms on each floor. Are bicycles available for guests to use free of charge?
8 May 2024
Yes, bicycle rentals are complimentary for guests. What is the distance from the hotel to the closest beach?
22 June 2024
The nearest beach is approximately 2 kilometers away from the hotel. Is there a possibility to have a microwave in the guest room, and do you offer bike rentals?
15 July 2024
Microwaves are not available in the rooms, but bicycles can be rented for free. What are the airport transfer fees for two people?
25 August 2024
The transfer service to the airport costs USD $18 for two passengers. Can you provide an update on the availability of the shuttle service to the ancient town and surrounding beaches?
3 November 2024
Currently, the shuttle bus service is not operational, but it may be resumed in the future. Is it possible to request a baby crib in the room, and is there any extra cost associated?
30 December 2024
Baby cribs are provided at no additional charge and can be placed in any room. Is the pool area outside open and accessible for guests?
10 February 2025
Yes, the beautiful swimming pool is open for guests and provides a refreshing retreat.Next best alternative
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