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From863US$ /night
Check-in
15Mar2026Select date
Check-out
16Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near Grand Coral Beach Club
Perfect
9.1
9.4
/10
4.9
4.6
/5

Amenities

Grand Velas Riviera Maya offers an extensive array of facilities, including three unique pools: Zen, Ambassador, and Grand Class (adults-only). Guests can enjoy beach massages, private concierge services, and a variety of non-motorized water sports. The hotel also provides a Kids' Club and Teens' Club to ensure all ages are entertained.

Rooms

Accommodations at Grand Velas include spacious suites with private terraces and plunge pools, designed to maximize ocean views. Each suite features luxurious amenities, including jacuzzi tubs and plush bedding, ensuring a restful stay. The hotel presents three ambiances: Zen Grand, Ambassador, and Grand Class, catering to different guest preferences.

Dining

The resort features 8 signature restaurants offering world-class dining experiences, including Cocina de Autor, a Michelin-starred restaurant. Culinary options encompass diverse cuisines, from French to Asian fusion, each providing unique atmospheres. All dining is included in the all-inclusive package.

Wellness

SE Spa by Grand Velas, recognized as a Five-Star luxury spa by Forbes Travel Guide, offers innovative treatments inspired by ancient Mayan rituals. Guests can enjoy exclusive spa services, including a hydrotherapy experience that enhances wellness treatments. The wellness offerings include yoga classes and meditation sessions.

Location

Situated along the shores of the Caribbean Sea, Grand Velas Riviera Maya is nestled within a lush setting that merges the tranquil beauty of the Yucatán jungle and pristine beaches. The resort is located just a short drive from popular destinations such as Playa del Carmen, Tulum, and Xcaret Park. The picturesque viewpoints provide guests with stunning sunset views over the ocean.

Highlights

Location: Caribbean Sea and Yucatán jungle

Rooms: Spacious suites with plunge pools

Dining: Michelin-starred Cocina de Autor

Wellness: SE Spa with hydrotherapy services

Must-do experiences

  • Savor authentic tacos al pastor at El Fogon in Playa del Carmen.
  • Visit the stunning cenote Dos Ojos for breathtaking swimming spots.
  • Explore the ancient ruins of Tulum, just a short drive away.
  • Discover local art at the Frida Kahlo Museum in Playa del Carmen.
  • Shop for handmade crafts at the 5th Avenue markets for unique souvenirs.
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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Indulge in a culinary symphony at Grand Velas Riviera Maya, where each dining venue showcases exquisite flavors and unique atmospheres. From romantic French soirées to vibrant Mexican feasts, every meal is an invitation to savor authentic culinary artistry amidst elegant and inviting settings.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, sophisticated elegance reminiscent of 1940s Paris
Key Offerings
Exceptional wines paired with fresh French dishes; ideal for intimate dinners
Reservation
Recommended
Open for dinner only; hours vary

Frida

Traditional Mexican
Ambiance
Warm and inviting atmosphere perfect for gatherings
Key Offerings
Authentic Mexican cuisine that celebrates vibrant flavors; family-friendly dining
Reservation
Not needed
Open for dinner only; hours vary

Azul

International
Ambiance
Casual, open-air setting suitable for all occasions
Key Offerings
All-day dining experience featuring a diverse menu; breakfast, brunch, lunch, and dinner
Reservation
Not needed
Open for breakfast, brunch, lunch, and dinner; hours vary

Bistro

International
Ambiance
Casual and relaxed, perfect for a laid-back dining experience
Key Offerings
Diverse menu with an emphasis on casual fare for every meal; breakfast, brunch, lunch, and dinner
Reservation
Not needed
Open for breakfast, brunch, lunch, and dinner; hours vary

Cocina de Autor

Modern culinary creations
Ambiance
Sleek and contemporary dining environment
Key Offerings
Innovative dishes crafted with fresh ingredients; open for dinner only
Reservation
Recommended
Open for dinner only; hours vary

Lucca

Italian and Mediterranean
Ambiance
Romantic setting ideal for couples and special occasions
Key Offerings
Delicious Italian and Mediterranean dishes, perfect for intimate dinners
Reservation
Recommended
Open for dinner only; hours vary

Sen Lin

Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern ambiance offering a unique dining experience
Key Offerings
Diverse Asian dishes highlighting rich flavors; open for dinner only
Reservation
Recommended
Open for dinner only; hours vary

Chaká

Family-friendly Mexican
Ambiance
Casual and welcoming, suitable for families
Key Offerings
Hearty Mexican offerings perfect for family gatherings; open for dinner only
Reservation
Not needed
Open for dinner only; hours vary

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Explore the Riviera Maya
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
A serene beach known for its picturesque scenery and soft sands, perfect for a relaxing day by the ocean.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10 minutes driving
An impressive archaeological site showcasing ancient ruins with breathtaking views of the Caribbean Sea.
El Camaleon Golf Course
20 minutes walking
A world-class golf course designed by Greg Norman, featuring unique tropical landscaping and stunning coastal views.
Playa Publica 88
Playa Publica 88
10 minutes driving
A lively public beach known for its vibrant atmosphere and numerous amenities, ideal for sunbathing and water sports.
Snorkeling at Punta Venado
10 minutes driving
An exhilarating adventure to explore coral reefs and diverse marine life. Equipment rentals available on site.
Yoga Retreats
10 minutes driving
Relaxing yoga classes offered at nearby beachfront locations, suitable for all skill levels and set against a tranquil backdrop.
Lucca Restaurant
Lucca Restaurant
1 minute walking
A sophisticated dining venue featuring local and international cuisine, known for its fresh seafood and elegant atmosphere.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
A cozy bistro offering a variety of dishes, from traditional Mexican to Italian favorites, perfect for casual dining.
La 5ta Hacienda
La 5ta Hacienda
15 minutes driving
A vibrant nightlife spot featuring live music and cocktails, popular for its festive atmosphere and local performances.
Xavage Park by Xcaret
Xavage Park by Xcaret
15 minutes driving
An adventure park offering thrilling activities like jet skiing and zip lining, suitable for both thrill-seekers and families.
Getting around
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  7.0 mi
Cozumel International Airport (CZM)64 min  ·  26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 955 verified reviews
9.6/10
Perfect
94%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What transportation options are available to reach the nearest beach from Grand Velas Riviera Maya?
2 January 2024
A van with air conditioning runs continuously from the Zen Section to the beach at the Ambassador area, and this service is complimentary at any time.
Are there any engaging activities available for children during a stay at the resort?
15 January 2024
Yes, a variety of children's activities are offered. For the most current information, contacting the concierge department via email at conciergerm@velasresorts.com is recommended.
Can you clarify what is meant by a 'full board' accommodation at this resort?
8 February 2024
The term 'full board' indicates an all-inclusive plan where all meals and beverages are provided at no extra cost during the stay.
Is the designated beach close to the property, or will I need transportation to access it?
20 February 2024
Guests staying in the Zen Grand Suite Nature View will require private transportation, which is provided 24/7, while those in Ambassador or Grand Class Ocean Front suites can walk directly to the beach.
What dining options can guests expect at this all-inclusive resort?
3 March 2024
A total of 8 restaurants are available, including 5 for dinner and 3 serving breakfast and lunch, plus 24-hour room service and poolside service.
Can guests expect a variety of culinary styles in the dining establishments?
28 March 2024
Absolutely! The resort offers an extensive range of dining options to cater to a variety of tastes, featuring gourmet cuisine prepared by renowned chefs.
Are there any amenities for wheelchair users at the resort?
12 April 2024
Yes, accessible suites are available, and there are appropriate pathways to the beach and pools. It's advisable to inform the hotel at the time of reservation to ensure suitable arrangements.
What kind of beverages are included in the all-inclusive package?
25 April 2024
The all-inclusive plan features both alcoholic and non-alcoholic beverages, including international wines, craft cocktails, and a fully stocked in-suite minibar that's replenished daily.
Is there a special service for infants, such as cribs or other baby amenities?
5 May 2024
Cribs are available for guests, along with a Baby Concierge Service that can provide baby bottles, walkies, and other essentials. Additional details can be found on the resort's Baby Concierge webpage.
What water activities are available for guests wanting to explore the ocean?
17 May 2024
A variety of exciting excursions, including scuba diving, snorkeling, and kayaking, can be arranged through the concierge team for interested guests.

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