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From74US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia
-
Next to Pakuwon Mall
Perfect
9.2
9.8
/10
4.8
/5

Amenities

Four Points by Sheraton Surabaya Pakuwon Indah includes a Lagoon Pool located on the sixth floor, offering a relaxing escape within the city. For fitness enthusiasts, the on-site fitness center is equipped with a range of exercise machines and weights. The hotel also provides complimentary on-site parking and convenient access routes for guests with mobility needs.

Dining

The hotel's Djaman Doeloe Resto & Bar serves authentic Indonesian cuisine in a rustic yet contemporary setting. Guests can experience local flavors along with the Best Brews program, which showcases a variety of local beers. For evenings, the Soirée Rooftop Bar offers cocktails and stunning views of West Surabaya.

Rooms

Accommodations at Four Points by Sheraton Surabaya Pakuwon Indah are thoughtfully designed to offer simplicity and comfort. The hotel features an array of rooms that cater to various needs, all equipped with essential amenities. Guests can enjoy accessibility options with mobility-friendly rooms available.

Location

Situated adjacent to Pakuwon Mall, the hotel provides direct access to shopping and dining. The hotel's location near the Satellite Toll Road ensures easy transportation to various city attractions. This strategic placement makes it convenient for both business and leisure travelers.

Business

The hotel offers accessible meeting spaces for business functions, ensuring every need is met for corporate events. All meeting areas are designed for convenience, with accessible entrances and routes. For additional support, the on-site business center is readily available to assist with administrative tasks.

Highlights

Location: Adjacent to Pakuwon Mall

Dining: Djaman Doeloe Resto & Bar

Pool: Lagoon Pool on sixth floor

Business: Accessible meeting spaces

Must-do experiences

  • Visit the historic House of Sampoerna for a cigar-making tour.
  • Explore Surabaya's vibrant culinary scene at G-Walk in Gunung Anyar.
  • Don't miss the fascinating exhibits at the Surabaya Museum.
  • Stroll through the vibrant Pasar Atum market for local crafts.
  • Savor the iconic rawon beef soup at Warung Bu Kris nearby.
View all

Select your room type

Four Points By Sheraton Surabaya, Pakuwon Indah offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King
2 persons
410 sq. feet 
1 King-size bed
Shower
Bathtub
Deluxe Guest Room 2 Single Beds
2 persons
270 sq. feet 
2 Single beds
Shower
Air conditioning
Deluxe Guest room 1 King
2 persons
270 sq. feet 
1 King-size bed
Shower
Air conditioning
Premium King Suite
2 persons
690 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
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Facilities

Four Points By Sheraton Surabaya, Pakuwon Indah offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • Smoking allowed in designated areas
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • BBQ facilities
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Four Points By Sheraton Surabaya, Pakuwon Indah, dining options reflect a blend of authentic local flavors and international delights, set in inviting, contemporary surroundings. Guests can savor exquisite Indonesian cuisine and enjoy vibrant outdoor dining experiences against the backdrop of live music, ensuring memorable culinary moments.
Four Points By Sheraton Surabaya, Pakuwon Indah Restaurant photo
Four Points By Sheraton Surabaya, Pakuwon Indah Restaurant photo

Djaman Doeloe

Indonesian
Ambiance
Modern and inviting atmosphere
Key Offerings
A range of Halal, vegan, gluten-free, and dairy-free options; open for breakfast and dinner.
Reservation
Recommended
06:00 - 22:00 daily

Monsoon

International and barbecue seafood
Ambiance
Outdoor rooftop setting with scenic views
Key Offerings
All-you-can-eat delights with live music performances enhancing the dining experience.
Reservation
Recommended
Varies; check with the restaurant

The Spirit of Old Surabaya

Local cuisine and bar service
Ambiance
Casual dining with a rich cultural vibe
Key Offerings
Traditional dishes that reflect the heritage of Surabaya; perfect for immersing in local flavors.
Reservation
Not needed
Varies; check with the restaurant

Four Points By Sheraton Surabaya, Pakuwon Indah Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia
Map view
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia
Nearby
Supermall Pakuwon Indah
500 ft
Mall
Pakuwon Trade Center
900 ft
Restaurants
Sakeyo
600 ft
Jl. Puncak Indah Lontar 2 Pakuwon Mall
Shijima RAW
700 ft
Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M
Pancious Pakuwon Mall
600 ft
Jl. Raya Lontar no. 2 Sambikerep
Warung Koffie
900 ft
Jl. Puncak Indah Lontar 2 Pakuwon Mall Lt.2
Hajime Ramen House
1200 ft
Pakuwon Mall Surabaya
Almaluna Bar and Resto
800 ft
Jl. Puncak Indah Lontar No.2 Pakuwon Mall
Lao Pan
1900 ft
Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1
Pondok Nelayan
2000 ft
Jl. Raya Puncak Indah Lontar 2
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Supermall Pakuwon Indah
2 minutes' walk
A vibrant shopping center with diverse shops and entertainment options, perfect for a family outing or retail therapy.
Pakuwon Mall
Pakuwon Mall
25 minutes walking
One of Surabaya's largest malls, featuring global brands and entertainment, ideal for shopping and dining.
Suroboyo Bridge
Suroboyo Bridge
25 minutes driving
A unique landmark bridge decorated with vibrant lights and offers stunning views of the river, popular for evening strolls.
Food Junction
10 minutes driving
Open-air food court offering local and international cuisines. Great for food lovers and casual dining experiences.
G Walk Night Market
25 minutes walking
A popular night market hosting a variety of food stalls, local crafts, and live entertainment, perfect for evening outings.
Sakeyo
Sakeyo
2 minutes' walk
Casual Japanese dining known for sushi and ramen in a relaxed atmosphere, ideal for quick meals or cozy dinners.
Shijima RAW
Shijima RAW
3 minutes' walk
Japanese cuisine with a modern twist, offering fresh, seasonal ingredients and unique presentations; reservations recommended.
Local Karaoke Bars
10 minutes driving
Lively atmosphere where guests can enjoy a night of fun singing sessions, great for groups or evening entertainment.
G Walk Night Market
25 minutes walking
Not only a food market but also features vendors and live performances, suitable for families and all ages.
Getting around
City Centre
Surabaya12 min  ·  4.7 mi
Airports
Juanda International Airport (SUB)38 min  ·  15.5 mi
Abdul Rachman Saleh Airport (MLG)134 min  ·  55.3 mi
Train
Pasar Turi Train Station Surabaya12 min  ·  4.7 mi
Gubeng Train Station14 min  ·  5.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 154,880 per person per day. 
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
31
Number of rooms:
276

Reviews and Ratings

Feedback about Four Points By Sheraton Surabaya, Pakuwon Indah from previous guests about their experience.
Review score
Based on 188 verified reviews
9.4/10
Perfect
98%
Recommend
Breakfast
8.9/10
Cleanliness
9.3/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.9/10
Location
9.6/10
Paid Wi-Fi
9.4/10
Staff
9.7/10
Value for money
8.9/10
Guest reviews
based on 533 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Four Points By Sheraton Surabaya, Pakuwon Indah
Is it possible to request a baby cot for my stay?
12 November 2024
Baby cribs are available upon request before arrival.
Are there family rooms available for booking?
15 January 2025
Family rooms are offered, featuring a separate area for parents and children with a thematic design. Reservations should be made directly for this room type.
What is the average internet speed provided for guests?
28 December 2024
Guests can enjoy internet speeds of up to 32 MBPS during their stay.
Can connecting rooms be arranged for larger groups?
5 February 2025
Connecting rooms are available, including combinations such as premium deluxe king with twin or junior suite with premium/deluxe twin, subject to availability at check-in.
What is the cost of breakfast per person?
22 March 2024
Breakfast is priced at IDR 188,000 per person, with additional government tax and service charge applicable.
Is it possible to add an extra bed in a room?
10 April 2025
An extra bed can be added starting from the Premium Deluxe Room category for an additional fee, which includes breakfast for one person.
Can the pool be accessed without booking a room?
30 May 2024
The lagoon swimming pool is reserved for in-house guests only.
Are smoking rooms available for guests?
18 June 2025
Smoking rooms are available in all categories, but a request should be made prior to check-in.
Can a 4-year-old child sleep in the same room as their parents?
3 July 2024
Rooms can accommodate a maximum of two adults and one child under the age of six without any additional charges.
Is there a lounge available for guests booking suite or premium rooms?
25 August 2024
There is no dedicated executive lounge, but guests in higher categories can enjoy benefits at Djaman Doeloe Resto & Bar.

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