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15Mar2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

13 Gladstone Road, Gisborne, New Zealand, 4010
-
Close to Waikanae Beach
Very good
7.4
7.5
/10
2.6
3.4
/5

Location

The Emerald Hotel is centrally located at 13 Gladstone Road, Gisborne, just a short walk from over 30 restaurants, cafes, and shops. Its proximity to the inner harbour marina and Gisborne city attractions makes it a convenient choice for guests. The waterfront walkway, which starts meters from the hotel, leads to the Kiwa Pools aquatic center.

Rooms

Emerald Hotel offers 48 spacious and elegantly appointed suites, each equipped with Sky TV, air conditioning, and coffee-making facilities. The fourth-floor executive apartments include a fully-equipped kitchen, two bedrooms, and large balconies with stunning views. This accommodation layout offers flexibility for both leisure and business travelers.

Conference Facilities

As Gisborne's first fully integrated hotel and conference facility, the Emerald Hotel provides meeting rooms that cater for up to 400 guests. Equipped with state-of-the-art audio-visual systems, the conference facilities include projectors, microphones, and screens. The experienced staff assist with event planning, set-up, and catering arrangements.

Dining Options

The hotel works closely with Gisborne's catering industry, providing guests with various dining choices nearby. Guests can walk to multiple restaurants to enjoy local cuisine and specialties. Emerald Hotel's location allows for easy access to diverse dining options, making it a convenient choice for food lovers.

Parking and Accessibility

Emerald Hotel offers secure undercover parking for guests, ensuring safety for vehicles during stays. The hotel provides rooms equipped with full access bathrooms suitable for guests with mobility challenges. The convenient access and thoughtful design support a variety of guest needs.

Highlights

Location: Close to Gisborne city attractions and waterfront

Rooms: 48 elegantly appointed suites with stunning views

Conference Facilities: Can cater for up to 400 guests

Dining Options: Easy access to diverse restaurants nearby

Must-do experiences

  • Visit Tairawhiti Museum for insights into local history and culture.
  • Stroll through the Gisborne Farmers' Market on Saturdays for fresh produce.
  • Taste the iconic Gisborne Chardonnay at local wineries like Matawhero.
  • Explore the stunning beaches at Wainui and enjoy a surf lesson.
  • Discover the Maori rock carvings on the Hikurangi Mountains with a tour.
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Select your room type

Emerald Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Suite
2 persons
45 sq. feet 
1 King-size bed
Shower
Heating
Executive Suite Pool View
2 persons
485 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Heating
Executive Suite River View
2 persons
485 sq. feet 
2 Queen Size Beds
Shower
Heating
Junior Suite
2 persons
585 sq. feet 
2 Queen Size Beds
Heating
Air conditioning
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Facilities

Emerald Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.3/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Emerald Hotel Location

13 Gladstone Road, Gisborne, New Zealand, 4010
Map view
13 Gladstone Road, Gisborne, New Zealand, 4010
Nearby
50 The Esplanade
Waka Voyagers Tairawhiti
1200 ft
Library
HB Williams Memorial Library
1200 ft
Restaurants
Just Thai
700 ft
2 Lowe Street
Harvest Hangout
400 ft
55 Gladstone Road
Ussco Bar & Bistro
1100 ft
16 Childers Rd
Friends
500 ft
61 Gladstone Road
The Dome Cinema & Bar
1200 ft
33 Childers Road Gisborne
Flagship Eatery
1000 ft
14 Childers Road
Zest Cafe
1100 ft
22 Peel Street
Lone Star
800 ft
60 Inner Harbour The Esplanade
Explore Gisborne
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Tairawhiti Museum
Tairawhiti Museum
15 minutes' walk
Local history and culture showcased through exhibits, ideal for learning about Gisborne's heritage.
Gisborne City Vintage Railway
Gisborne City Vintage Railway
10 minutes' walk
A charming railway offering scenic rides that highlight the region's natural beauty and history.
Captain Cook Statue
14 minutes' walk
An iconic monument commemorating Captain Cook's landing, featuring scenic surrounding gardens.
Waikanae Beach
14 minutes' walk
Picturesque beach known for swimming, sunbathing, and stunning sunrise views; great for families.
Hiking at Te Urewera National Park
15 minutes' drive
Thrilling hiking trails with breathtaking landscapes; a must-visit for outdoor enthusiasts.
Relaxation at Waimarama Beach
30 minutes' drive
Perfect spot for peaceful beach days and picnics; tranquil atmosphere ideal for relaxation.
Cycling on Oneroa Cycleway
45 minutes' drive
Family-friendly cycling path with great views; bike rental services available nearby.
Harvest Hangout
Harvest Hangout
2 minutes' walk
Casual eatery featuring farm-to-table dishes; excellent for fresh, local flavors.
Just Thai
Just Thai
3 minutes' walk
Delicious Thai cuisine in a cozy setting; known for its curry and pad Thai. Reservations recommended.
Ussco Bar & Bistro
Ussco Bar & Bistro
4 minutes' walk
Lively bistro serving diverse menu options; great for casual dining with a vibrant atmosphere.
The Dome Cinema & Bar
The Dome Cinema & Bar
5 minutes' walk
Local cinema with a bar offering a unique movie-watching experience; perfect for couples.
HB Williams Memorial Library
HB Williams Memorial Library
5 minutes' walk
A community hub with various events; engaging space for solo travelers or family outings.
Getting around
City Centre
Gisborne14 min  ·  3700 ft
Airports
Gisborne Airport (GIS)10 min  ·  3.9 mi
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
4
Number of rooms:
46
Former name
Quality Hotel Emerald

Reviews and Ratings

Feedback about Emerald Hotel from previous guests about their experience.
Review score
Based on 400 verified reviews
7.2/10
Very good
65%
Recommend
Cleanliness
7.7/10
Comfort
7.9/10
Facilities
7.3/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
8.8/10
Staff
8.7/10
Value for money
7.6/10
Guest reviews
based on 540 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Emerald Hotel
Is smoking permitted on the balcony with a pool view?
15 November 2024
Yes, smoking is allowed on the balcony with a pool view.
Do any rooms feature a two-person spa bath?
22 January 2025
There are no two-person spa baths in the rooms, but some rooms do have a regular bath. Additionally, there is a spa pool and swimming pool available on the ground floor.
Are the two double beds located in different rooms or the same room?
3 March 2025
One double bed is situated in the living area while the other is in a separate bedroom.
Is there any service available by the poolside?
10 April 2025
Yes, rooms come with a balcony that faces the pool area, but specific poolside service details can be confirmed upon arrival.
Is it necessary to provide identification during check-in?
28 May 2025
Yes, identification is required for the check-in process.
Is off-street parking an option?
15 June 2025
Yes, off-street parking is available, along with secured parking options.
What items are included in the mini bar in the room?
20 July 2025
The mini bar features items such as Pump water, Gisborne Gold Beer, Brancott Merlot, Montana Sav Blanc, and snack items like Peanut Slabs and Bluebird Chips.
Does each room come with a private bathroom?
8 August 2025
Yes, all rooms are equipped with a private bathroom.
Is smoking allowed on the balcony with a river view?
1 September 2025
Yes, smoking is permitted on the balcony that offers a river view.
Is there an elevator in the hotel, and if not, how many stairs to the upper floors?
12 October 2025
Yes, an elevator is available for guest use.
Does the hotel have a gym accessible to guests?
5 November 2025
Yes, there is a gym facility available for guests.
Can a guest check in without providing ID, using alternative proof of age instead?
14 December 2025
Yes, if alternate proof of age is provided, check-in may still be allowed.
Can guests check in after midnight?
30 January 2025
Yes, there is a phone number on the door to facilitate check-in at any hour.
What is the policy on cash bond refunds?
18 February 2025
If a cash bond is paid, it will be refunded in cash upon check-out.
Is a vaccination passport required to stay at the hotel?
28 March 2025
Yes, a vaccination passport is currently required for guests.
Do any rooms have microwaves or facilities to heat up food?
22 April 2025
While microwaves are not available in the rooms, the hotel's kitchen can heat food for guests.
Are there suites with kitchen facilities available?
15 May 2025
Yes, there are two-bedroom apartments that include kitchen facilities.
What is the suitability of parking for larger vehicles like Utes with trailers?
30 June 2025
The parking facility is quite compact and has a height restriction, which may not be suitable for larger vehicles.
Is there a laundry facility accessible on-site for guests?
15 July 2025
Unfortunately, there are no laundry facilities on-site, but there are services available nearby.

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