Conrad Tulum Riviera Maya, Tulum – Luxury 5★ Hotel from

75 photos

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Directly on a private white-sand beach

Location

Conrad Tulum Riviera Maya sits on picturesque white-sand beaches overlooking the Caribbean Sea. Surrounded by the natural beauty of Tulum, the location allows easy access to ancient ruins and cenotes, enhancing the guest experience with cultural exploration. The hotel is situated 40.6 miles from Tulum International Airport and 59.5 miles from Cancun International Airport.

Rooms & Suites

The hotel features 349 rooms and suites with stunning sea views, designed with natural tones and organic elements. Guests in Ceiba rooms gain access to the exclusive Ceiba Club, enjoying private check-in, upgraded amenities, and personalized concierge services. Luxurious bathrooms with spacious showers and high-quality bath products complement each stay.

Dining

Eleven on-site dining venues provide a diverse array of culinary options, from fresh ocean-conscious sushi at Ukai to specialized tasting menus at Autor. Chiringuitos around the resort offer poolside snacks and refreshing drinks. Breakfast options are extensive, showcasing global flavors and favorites for every guest.

Wellness

The Conrad Spa offers 16 treatment rooms with services inspired by ancient Mayan rituals, promoting rejuvenation and relaxation. Guests can engage in wellness activities, including yoga sessions and personalized fitness training led by certified instructors. A water ritual area complements the spa experience, featuring an outdoor dynamic pool and sauna facilities.

Family Amenities

The hotel includes a state-of-the-art kids club for children aged 4 to 12, offering culturally inspired crafts and themed parties. Teens can enjoy a dedicated zone filled with games and activities to promote engagement and fun. Various family-friendly events and experiences are available, ensuring every member finds joy during their stay.

Highlights

Location: Picturesque white-sand beaches overlooking the Caribbean Sea

Rooms: 349 rooms and suites with stunning sea views

Dining: Eleven on-site dining venues with a diverse array of culinary options

Wellness: Conrad Spa with 16 treatment rooms

Kids Club: State-of-the-art kids club for children aged 4 to 12

Must-do experiences

Visit the breathtaking Tulum Ruins at sunrise for fewer crowds.
Savor cochinita pibil at Sale e Pepe, a local foodie favorite.
Swim in the stunning cenote Dos Ojos, perfect for snorkeling.
Browse the Tulum Artisan Market for unique handmade souvenirs.
Catch a sunset at Playa Paraiso, a serene beach with soft sand.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Tropical View

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

King Room Roll Shower Mobility Access

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

Governors Suite

2 persons

145 m²

1 King-size bed

Shower

Coffee machine

room details

Presidential King Suite

2 persons

186 m²

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Tulum 21.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 41.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Conrad Tulum Riviera Maya offers a delightful tapestry of dining experiences that reflect the rich culinary heritage of the region. Each venue exudes its own atmosphere, from modern elegance to traditional warmth, catering to a variety of tastes and dietary preferences.

Conrad Tulum Riviera Maya Restaurant photo

Maratea

Greek

Ambiance

Modern, Romantic

Key Offerings

Features a menu inclusive of vegetarian and gluten-free options, perfect for a cozy evening.

Reservation

Recommended

Dinner from 6:00 PM to 11:00 PM

Autor

Mexican, Local

Ambiance

Modern, Romantic

Key Offerings

A celebration of local flavors with an emphasis on vegetarian dishes, suited for a romantic night out.

Reservation

Recommended

Dinner from 6:00 PM to 11:00 PM

Kengai

Asian

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Offers a variety of vegetarian dishes in a setting perfect for families and intimate gatherings.

Reservation

Recommended

Dinner from 6:00 PM to 11:00 PM

Ukai

Japanese, Sushi

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Focus on vegetarian and vegan sushi, suitable for guests seeking fresh and unique flavors.

Reservation

Recommended

Dinner from 6:00 PM to 11:00 PM

Arbolea

American, Mexican, International

Ambiance

Modern

Key Offerings

Breakfast and brunch options featuring a mix of buffet, a la carte, and continental meals.

Reservation

Not required

Breakfast from 7:00 AM to 11:00 AM

Chiringuito Carbon

Mexican

Ambiance

Family friendly

Key Offerings

Casual dining atmosphere serving lunch and dinner, focusing on vegetarian options.

Reservation

Not required

Lunch and Dinner from 11:00 AM to 6:00 PM

Cafetal

American, International

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Open all day for breakfast, lunch, and dinner; a versatile venue for any meal.

Reservation

Not required

Open from 7:00 AM to 10:00 PM

Chiringuito Crudo

Caribbean

Ambiance

Family friendly

Key Offerings

Serving refreshing brunch and lunch in a relaxed beachfront setting.

Reservation

Not required

Brunch and Lunch from 11:00 AM to 6:00 PM

Chaak-Bar

Modern American

Ambiance

Modern

Key Offerings

A chic spot perfect for cocktail hour, serving a variety of drinks.

Reservation

Not required

Cocktail hour service; hours vary.

Ultramar Restaurante

Mexican

Ambiance

Modern

Key Offerings

Focus on modern Mexican cuisine with vegetarian options available for brunch, lunch, and dinner.

Reservation

Recommended

Open from 11:00 AM to 10:00 PM

Ultramar Bar

Bar

Ambiance

Family friendly, Modern

Key Offerings

Great for cocktail hour; an inviting place for light bites and refreshing beverages.

Reservation

Not required

Cocktail hour service; hours vary.

Chiringuito Leña

Italian

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Delivers a selection of vegetarian, vegan, and gluten-free dishes for brunch and lunch.

Reservation

Not required

Brunch and Lunch from 11:00 AM to 6:00 PM

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

870 m

Landmark

Playa Chemuyil

680 m

Mall

Hacienda Dona Isabel

1.3 km

Beach

Xcacel-Xcacelito

2.5 km

Landmark

Riviera Maya Golf Club

1.8 km

Landmark

Punta Sur viewpoint

2.3 km

Landmark

Chan Chemuyil

2.5 km

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

2.7 km

Beach

Playa Xcacel

2.5 km

Landmark

Cenote

2.5 km

Beach

Xcacel Beach

2.5 km

Landmark

Casa Kukulcan

2.7 km

Landmark

ATV's Xtreme

2.9 km

Beach

Akumal Beach

4.9 km

Lake

Cenote Xunaan-Ha

3.0 km

Landmark

Xcacel-Xcacelito Sanctuary

3.0 km

Landmark

Jungle Place

3.4 km

Landmark

Aktun Chen Natural Park

3.6 km

Landmark

Xcacelito Beach

3.7 km

Landmark

Parque Aventuras Mayas

3.7 km

Landmark

Aktun Chen

4.4 km

Landmark

Cenote Media Luna

4.3 km

Landmark

Aktun Chen Cenote

4.4 km

Landmark

Coral and Turtle Sighting

4.4 km

Landmark

mexicarteakumal

4.9 km

Landmark

Xelva Eco Park

4.8 km

Landmark

Akumal Monkey Sanctuary

4.8 km

Beach

Cabanas On The Beach

4.6 km

Landmark

Desires

4.7 km

Landmark

turtle beach

4.7 km

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Questions of the users

About Conrad Tulum Riviera Maya

Is Conrad Tulum Riviera Maya an all-inclusive destination, or does it operate on a different service model?

12 October 2024

The property operates under a luxury service model known as the European Plan, which means that room rates do not include meals or drinks.

Are there options to include all-inclusive services during my stay at this hotel?

22 November 2024

Currently, all-inclusive options are not available. Guests can enjoy various dining experiences at the hotel's restaurants, with food and beverage charges applied separately.

Can guests request a rollaway bed for additional comfort in the suites?

15 January 2025

Yes, rollaway beds are available upon request in suites to accommodate your needs.

What is the cost of breakfast per person at the hotel?

8 September 2024

The breakfast charge is 880 Mexican Pesos per person.

Is there a crib available for infants in the hotel accommodations?

5 December 2024

Cribs can be provided for infants. It is recommended to share the reservation number when making the request for additional arrangements.

How does the hotel handle seaweed on the beach?

20 April 2024

While no machinery is available for seaweed removal, a dedicated team ensures the beach remains clean for guest enjoyment. Apologies are offered for any inconvenience this may cause.

Does the hotel provide family-friendly activities for teenagers?

10 March 2025

The resort is designed to be family-friendly, offering various activities including cycling and evening musical performances at the Ultramar restaurant.

What is the process for reserving a spa appointment upon arrival?

17 February 2025

Spa appointments can be booked at the time of check-in, allowing guests to explore available treatments and schedules.

Are halal food options available at the hotel's restaurants?

11 August 2024

Halal food is not offered, but there are fish options available across all dining facilities.

Can payment be made via wire transfer or PayPal for bookings?

29 October 2024

Currently, wire transfer payments are accepted. A confirmation email with a payment link will be provided after the reservation is confirmed.

Is there on-site COVID testing available for returning to the United States, along with airport transportation services?

3 July 2025

Yes, on-site COVID testing is available, as well as transportation arrangements managed through the guest experience department.

What special features are included with the booking of a Ceiba room or suite?

13 February 2025

Guests reserving a Ceiba room gain access to the exclusive Ceiba Club, which includes premium service, curated dining options, and additional amenities.