Conrad Tulum Riviera Maya sits on picturesque white-sand beaches overlooking the Caribbean Sea. Surrounded by the natural beauty of Tulum, the location allows easy access to ancient ruins and cenotes, enhancing the guest experience with cultural exploration. The hotel is situated 40.6 miles from Tulum International Airport and 59.5 miles from Cancun International Airport.
Rooms & Suites
The hotel features 349 rooms and suites with stunning sea views, designed with natural tones and organic elements. Guests in Ceiba rooms gain access to the exclusive Ceiba Club, enjoying private check-in, upgraded amenities, and personalized concierge services. Luxurious bathrooms with spacious showers and high-quality bath products complement each stay.
Dining
Eleven on-site dining venues provide a diverse array of culinary options, from fresh ocean-conscious sushi at Ukai to specialized tasting menus at Autor. Chiringuitos around the resort offer poolside snacks and refreshing drinks. Breakfast options are extensive, showcasing global flavors and favorites for every guest.
Wellness
The Conrad Spa offers 16 treatment rooms with services inspired by ancient Mayan rituals, promoting rejuvenation and relaxation. Guests can engage in wellness activities, including yoga sessions and personalized fitness training led by certified instructors. A water ritual area complements the spa experience, featuring an outdoor dynamic pool and sauna facilities.
Family Amenities
The hotel includes a state-of-the-art kids club for children aged 4 to 12, offering culturally inspired crafts and themed parties. Teens can enjoy a dedicated zone filled with games and activities to promote engagement and fun. Various family-friendly events and experiences are available, ensuring every member finds joy during their stay.
Highlights
Location: Picturesque white-sand beaches overlooking the Caribbean Sea
Rooms: 349 rooms and suites with stunning sea views
Dining: Eleven on-site dining venues with a diverse array of culinary options
Wellness: Conrad Spa with 16 treatment rooms
Kids Club: State-of-the-art kids club for children aged 4 to 12
Must-do experiences
Visit the breathtaking Tulum Ruins at sunrise for fewer crowds.
Savor cochinita pibil at Sale e Pepe, a local foodie favorite.
Swim in the stunning cenote Dos Ojos, perfect for snorkeling.
Browse the Tulum Artisan Market for unique handmade souvenirs.
Catch a sunset at Playa Paraiso, a serene beach with soft sand.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Tropical View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Governors Suite
2 persons
1565 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Presidential King Suite
2 persons
2005 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Conrad Tulum Riviera Maya offers a delightful tapestry of dining experiences that reflect the rich culinary heritage of the region. Each venue exudes its own atmosphere, from modern elegance to traditional warmth, catering to a variety of tastes and dietary preferences.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Features a menu inclusive of vegetarian and gluten-free options, perfect for a cozy evening.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
A celebration of local flavors with an emphasis on vegetarian dishes, suited for a romantic night out.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Offers a variety of vegetarian dishes in a setting perfect for families and intimate gatherings.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Focus on vegetarian and vegan sushi, suitable for guests seeking fresh and unique flavors.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Breakfast and brunch options featuring a mix of buffet, a la carte, and continental meals.
Reservation
Not required
Breakfast from 7:00 AM to 11:00 AM
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Casual dining atmosphere serving lunch and dinner, focusing on vegetarian options.
Reservation
Not required
Lunch and Dinner from 11:00 AM to 6:00 PM
Cafetal
American, International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Open all day for breakfast, lunch, and dinner; a versatile venue for any meal.
Reservation
Not required
Open from 7:00 AM to 10:00 PM
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Serving refreshing brunch and lunch in a relaxed beachfront setting.
Reservation
Not required
Brunch and Lunch from 11:00 AM to 6:00 PM
Chaak-Bar
Modern American
Ambiance
Modern
Key Offerings
A chic spot perfect for cocktail hour, serving a variety of drinks.
Reservation
Not required
Cocktail hour service; hours vary.
Ultramar Restaurante
Mexican
Ambiance
Modern
Key Offerings
Focus on modern Mexican cuisine with vegetarian options available for brunch, lunch, and dinner.
Reservation
Recommended
Open from 11:00 AM to 10:00 PM
Ultramar Bar
Bar
Ambiance
Family friendly, Modern
Key Offerings
Great for cocktail hour; an inviting place for light bites and refreshing beverages.
Reservation
Not required
Cocktail hour service; hours vary.
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Delivers a selection of vegetarian, vegan, and gluten-free dishes for brunch and lunch.
Stunning beach known for its scenic beauty and tranquil atmosphere, perfect for swimming and sunbathing.
Riviera Maya Golf Club
5 minutes driving
An 18-hole championship golf course featuring picturesque landscapes, ideal for golf enthusiasts.
Cenote Santa Cruz
5 minutes driving
Natural sinkhole with crystal-clear waters, great for swimming and snorkeling among stunning natural formations.
Playa Coba
11 minutes walking
Beautiful beach offering tranquil waters and a relaxing atmosphere, perfect for a peaceful day by the sea.
Snorkeling at Xcacel-Xcacelito
10 minutes driving
A thrilling snorkeling experience to see vibrant marine life in clear waters. Equipment rentals available nearby.
Yoga at Akumal
10 minutes driving
Relaxing yoga classes in a serene setting. Sessions cater to all levels, with stunning views of nature.
ATV Adventures
10 minutes driving
Exciting ATV tours through lush jungles and stunning landscapes. Great for thrill-seekers looking for adventure.
Cultural Tours in Tulum
15 minutes driving
Engaging day trips that delve into local history and tradition, with potential for unique cultural exchanges.
Hacienda Dona Isabel
15 minutes walking
Charming restaurant serving authentic Mexican dishes. Be sure to try the handmade tortillas and local specialties.
La Nave Pizzeria
5 minutes driving
Casual eatery offering wood-fired pizzas with fresh toppings. Family-friendly atmosphere with outdoor seating.
Tacos de Canasta
10 minutes driving
Popular spot for casual dining featuring delicious, locally made tacos. A must-try for taco lovers.
Ziggy Beach
10 minutes driving
Beachfront dining with a relaxed vibe. Fresh seafood and stunning ocean views, perfect for a romantic dinner.
Batey Mojito & Guarida
10 minutes driving
Vibrant bar known for its handcrafted mojitos and live music. A lively spot for socializing after sunset.
Casa de la Cultura
15 minutes driving
Cultural center hosting art exhibitions and performances. Family-friendly events are regularly scheduled.
Club de Playa
10 minutes driving
Nightclub offering a dynamic atmosphere with dance floors and themed nights, lively entertainment for all ages.
Yal-ku Lagoon
10 minutes driving
A serene lagoon ideal for kayaking and snorkeling, perfect for families and nature lovers seeking tranquility.
Getting around
City Centre
Tulum32 min
·
13.1
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min
·
25.7
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Questions of the users
About Conrad Tulum Riviera Maya
Is Conrad Tulum Riviera Maya an all-inclusive destination, or does it operate on a different service model?
12 October 2024
The property operates under a luxury service model known as the European Plan, which means that room rates do not include meals or drinks.
Are there options to include all-inclusive services during my stay at this hotel?
22 November 2024
Currently, all-inclusive options are not available. Guests can enjoy various dining experiences at the hotel's restaurants, with food and beverage charges applied separately.
Can guests request a rollaway bed for additional comfort in the suites?
15 January 2025
Yes, rollaway beds are available upon request in suites to accommodate your needs.
What is the cost of breakfast per person at the hotel?
8 September 2024
The breakfast charge is 880 Mexican Pesos per person.
Is there a crib available for infants in the hotel accommodations?
5 December 2024
Cribs can be provided for infants. It is recommended to share the reservation number when making the request for additional arrangements.
How does the hotel handle seaweed on the beach?
20 April 2024
While no machinery is available for seaweed removal, a dedicated team ensures the beach remains clean for guest enjoyment. Apologies are offered for any inconvenience this may cause.
Does the hotel provide family-friendly activities for teenagers?
10 March 2025
The resort is designed to be family-friendly, offering various activities including cycling and evening musical performances at the Ultramar restaurant.
What is the process for reserving a spa appointment upon arrival?
17 February 2025
Spa appointments can be booked at the time of check-in, allowing guests to explore available treatments and schedules.
Are halal food options available at the hotel's restaurants?
11 August 2024
Halal food is not offered, but there are fish options available across all dining facilities.
Can payment be made via wire transfer or PayPal for bookings?
29 October 2024
Currently, wire transfer payments are accepted. A confirmation email with a payment link will be provided after the reservation is confirmed.
Is there on-site COVID testing available for returning to the United States, along with airport transportation services?
3 July 2025
Yes, on-site COVID testing is available, as well as transportation arrangements managed through the guest experience department.
What special features are included with the booking of a Ceiba room or suite?
13 February 2025
Guests reserving a Ceiba room gain access to the exclusive Ceiba Club, which includes premium service, curated dining options, and additional amenities.
Overview
Rooms
Price calendar
Facilities
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